Windows 10 Upgrade – Preparation The upgrade to Windows 10 will completely wipe everything on your local device so you need to ensure that everything is backed up before your machine is upgraded. It is your responsibility to ensure this is done BEFORE your upgrade as the staff performing the upgrade will not be able to do it for you. Desktop and Laptop Users Backing up your data Desktop / C: drive / Music / Pictures / Videos / Downloads Ensure that any work you have saved in the following areas and wish to keep: • Desktop • C: drive • D: drive - if you have one • Music folder • Pictures folder • Videos folder • Downloads folder is backed up (copied) to either a network drive (H: drive) or external media (USB). For large video or picture files, external media rather than your H: drive would be more appropriate. You can make sure that your backup has been successful by logging in on a different computer and checking that you can access your files from there If you need help completing this, please contact the IT Helpline on 4646 or at
[email protected] Web Brower Favourites / Bookmarks Google Chrome Bookmarks You will need to back up any Google Chrome Bookmarks to your H: drive or removable USB drive. For guidance on how to complete this, please see the Google support pages at https://support.google.com/chrome/answer/96816?hl=en-GB and follow the “Move bookmarks to another browser” section Firefox Bookmarks You will need to back up any Firefox Bookmarks to your H: drive or removable USB drive.