Interfaith Social Services 2020 Annual Report
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the south shore’s multiservice center for families in need 2020 annual report from our executive director interfaith social services a 501(c)(3) not-for-profit organization hat a year! For generations to come people will analyze this period 105 adams street, quincy, ma 02169 in time. When my future grandchildren ask me “what was life like during the 2020 pandemic?,” instead of talking about the turmoil 617-773-6203 W www.InterfaithSocialServices.org and losses I look forward to telling them about the immeasurable acts of service, [email protected] generosity and true community spirit that were cultivated in the midst of crisis. @interfaithsocialservices Words will never adequately express the profound gratitude that I have felt this @InterfaithSS year from seeing the incredible generosity of so many people. Your financial and our mission: Interfaith Social Services tangible donations make it possible for us to keep up with the increased demand is dedicated to improving life for South for our services. Shore families and individuals in need. Our unique approach relies on a team With each challenge of this past year of volunteers, donors and community has come opportunities. Interfaith partners to deliver compassionate, client- centered programs focused on hunger, Social Services depends on more mental health and emergency assistance. than 100 volunteers each week to officers operate our programs. When the Gabriel Arato, President pandemic began, more than half of Jay Marvin, First Assistant President our weekly volunteers had to step Nancy Powers, Second Assistant President back. This was compounded by vir- Maggie Trudel, Treasurer tually all of our corporate partners Peter Lung, First Assistant Treasurer who could no longer send volunteer Bernard DaSilva, Second Assistant Treasurer teams. But the community rallied, Cynthia Lee, Secretary and many, many new volunteers board members stepped forward to ensure that our Eric Brown food pantry could remain open at a Barbara Caron Tom Dinneen time when it was needed most. Stephen Greene Since the pandemic began, we overhauled our food distribution model to create Gillian Grossman a more efficient, contactless system. We transitioned our mental health counsel- Terrel Harris Allison Idris ing center to a telemedicine model ensuring that clients would not have lapses in Sandy Johnson treatment. We’ve doubled the budget of our HomeSafe homelessness prevention Ralph Palmieri program to keep up with demand. We witnessed a miraculous outpouring of sup- Bill Swanson port for our Thanksgiving and Help for the Holidays assistance programs. It has Silvana Zakrzewski been humbling to watch our community rise to the occasion and meet the need of managing staff challenge after challenge. THANK YOU SO MUCH! Geoffrey Bowen, Food Rescue Coordinator I wish I could be writing this letter to say “mission accomplished,” but this pan- Paula Daniels, Director of demic is not yet over. We know that we will see the ramifications for years to Development come; but I’m not disheartened. I know that whatever challenges arise we can Executive Director Rick Doane, meet them together. Thank you so much for your partnership and investment in Beverly Farrell, Business and Operations Manager Interfaith Social Services. Claire Hagan, New Directions Sincerely, Counseling Coordinator Eileen Kelly, Food Pantry Manager John Livingstone, Homelessness Prevention Coordinator Rick Doane Emily Ryan, Family and Children Executive Director Program Manager Jennifer Sammons, Communications Manager 2 y interfaith social services annual report fy 2020 interfaith social services 2020 Impact Report feeding our individuals served 2010–2020 neighbors in need 30,000 The COVID crisis caused a major 27,500 spike in food insecurity and visits 25,000 22,500 to our food pantry, one of the 20,000 largest emergency food programs 17,500 in Greater Boston. Due to the 15,000 12,500 pandemic, we’ve distributed an 10,000 2020 seasonal additional 1,000 bags of food initiatives 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 pantry assistance each month. Interfaith’s mission households used our food bags of groceries is to provide not only pantry for the first time in 2020 distributed 873 68,005 food, but also joy to the children we serve. Our 2020 seasonal initiatives allowed us to provide: hygiene is not a luxury homelessness We consider hygiene to be a basic need, prevention 500+ bunny baskets not a luxury, but many of our clients HomeSafe’s goal is to keep families cannot afford these critical products. “safe at home.” We accomplish 1,000 We offer hygiene items as well as food this by providing emergency backpacks full of when clients visit our program. financial assistance to prevent school supplies eviction and utility shut-offs. diapers distributed 65,000 during 2020 And we help our clients, some of 450 them homeless, move into safer, halloween boo pads and tampons buckets 64,420 distributed more affordable housing. bags of personal individuals received 4,000 3,221 hygiene items 447 homesafe assistance distributed during 2020 holiday gifts 1,000+ thanksgiving meal packages mental health and valued volunteers addiction treatment Interfaith Social Services’ programs Interfaith’s New Directions Counseling are predominately staffed by Center, which provides compassionate volunteers. Each week, more than and skilled counseling services, quickly 100 volunteers help keep the food pivoted to a telehealth model at the pantry and Bureau Drawer Thrift onset of the pandemic. A sliding fee Shop running smoothly. scale ensures that anyone in need of counseling can get the help they need. 771 16,000+ community hours of service counseling sessions volunteers provided by our 2,545 provided in 2020 in 2020 volunteers www.InterfaithSocialServices.org 617-773-6203 y 3 interfaith social services 2020 Food Rescue making an impact E supermarket partners E With your help, in 2019 we were able to acquire a larger, higher- Interfaith received 17,326 boxes of capacity food rescue vehicle. The dock-height truck, which is also donated food from local supermarkets refrigerated, has allowed us to rescue more food and make in 2020… that’s more than 430,000 more efficient runs. Because of these efficiencies, in 2020, we pounds kept out of the waste stream! were able to add three additional supermarkets to our list of partners. amazon ....................36% stop & shop, multiple locations .......28% target, braintree. 12% roche bros., quincy ......10% trader joe’s, hingham .....8% bj’s, quincy ................4% lovin’ spoonfuls ..........2% partner of the year In early 2020 we were honored to receive the community partner of the year award from the Greater Boston Food Bank. The award, held here by Food Pantry Manager Eileen Kelly, is given annually to a partner agency that has made invaluable contributions to helping create a Hunger Free Massachusetts. Interfaith was selected for consistently exceeding expectations in food distribution, nutrition education, community advocacy and leadership. 4 y interfaith social services annual report fy 2020 interfaith social services 2020 Bureau Drawer Thrift Shop the bureau drawer is a boutique-style thrift shop, housed at the rear of our building at 105 Adams Street in Quincy, and staffed entirely by volunteers. One hundred percent of proceeds from the Shop support Interfaith Social Services’ food pantry, mental health counseling center and homelessness prevention program. covid impacts E The Bureau Drawer Thrift Shop operates donations E as Interfaith’s second-largest fundraiser, Doing some Spring cleaning? donate your gently used bringing in up to $15,000 each month. items to the bureau drawer! We are able to resell As the pandemic bore down in Spring, we your “like new” items, such as clothing, shoes, jewelry shuttered the Shop, awaiting guidance from and housewares in the Shop with all proceeds benefitting the CDC and City on how to operate safely. Interfaith’s programs. We can also salvage your well-worn With temperature checks, reduced shopper clothing and textiles by sorting and sending them to a textile capacity and amped up cleaning protocols, recycler who pays Interfaith by the pound. Make a donation we were thankfully able to reopen in mid-June. appointment at http://bit.ly/BDdonation The COVID-related closures certainly affected the annual number of shoppers and income, but strong sales and loyal customers aided in an overall successful year. P shoppers P bags donated P bags recycled 15,000 12,500 10,000 7,500 5,000 2,500 0 2016 2017 2018 2019 2020 did you know? The Bureau Drawer has an ebay shop! We often receive donated items such as sneakers, designer handbags and collectibles with very specific markets. by posting them for sale on ebay we greatly expand our customer base allowing us to maximize profits, all of which go directly back to Interfaith’s programs. A dedicated longtime volunteer generously gives her time each week to maintain our ebay shop and ship out items. Browse our ebay shop at: www.ebay.com/usr/interfaithsocialservices www.InterfaithSocialServices.org 617-773-6203 y 5 Thank you... to our generous donors nterfaith Social Services is a privately funded organization. Support from our community makes it possible for us to serve thousands of local residents every year. Whether you contributed food, clothing, time or money, we are sincerely Igrateful for every donation received. This donor list covers monetary donations of $100 or more from January 1 through December 31, 2020. If you donated to Interfaith this past year but don’t see your name on this list, please let us know so that we can recognize your generosity. Thank you! thank you to the following businesses, foundations and other organiZations who donated during the past year… AbbVie Blue Cross Blue Shield Cape-Way Clothes Friends of the Scituate Ada Bacon Trust of Massachusetts Recycling Inc. Dog Park Aegon Transamerica BMC HealthNet Plan Carpenters Union Local 346 Friends of the Unborn Foundation Boston Evening Clinic Cigna Friends of Wollaston Beach Allure Spa, Inc.