Robert Allen, DBA Doctor of Business Administration: Marketing Adjunct Faculty / Professor of Marketing & Management Online Instructional Designer & Faculty Development Specialist
695 Harbortown Blvd., Perth Amboy, NJ 08861 Cell: 256-348-2227 [email protected] / linkedin.com/in/robertallen31/
EDUCATION / EARNED DEGREES
Walden University, D.B.A. 2018, Marketing Florida Institute of Technology, M.S.M., 2003, Human Resource Management Oakwood College, B.S., 2000, Organizational & Business Management (Magna Cum Laude) Calhoun Community College, A.A.S., 1998, Electronic Technology
ACADEMIC EXPERIENCE
Bronx Community College, NY, NY Spring 2015 – Present Adjunct Faculty, Business Management Department o Currently teaching or have taught the following undergraduate courses: . Intro to Marketing ** . Consumer Behavior** . Computer Applications** . Intro to Business ** (CollegeNow High School Program – for University Heights High School Students)
Borough of Manhattan Community College, NY, NY Spring 2016 – Fall 2016 Substitute Faculty, Business Department (was for Spring Semester Only) o Currently teaching or have taught the following undergraduate courses: . Intro to Marketing ** . Intro to Business **
Pillar College, Newark & Somerset, NJ Spring 2015 – Fall 2015 Adjunct Faculty, Management Department o Currently teaching or have taught the following undergraduate courses: . Principles of Team Dynamics & Development ** . Strategic Planning and Design** . Non Profit Management**
Kingsborough Community College, Brooklyn, NY Fall 2014 – Fall 2016 Adjunct Faculty, Business Management Department o Currently teaching the following undergraduate courses: . Organizational Behavior & Management**
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Plaza College, Jackson Heights, NY Fall 2012 - Present Adjunct Faculty, Business Management Department o Currently teaching or have taught the following undergraduate courses: . Business Concepts** Personal Finance** . Business Organizations** Math Concepts / College Algebra** . Professional Development** Human Resources Mgmt** . Quickbooks Accounting** Pivot Tables – Advanced Excel** . MS Office PPT – for Beginners** MS Office Excel – for Beginners** . MOS Certification (Excel)** Marketing Concepts & Practices**
LIM College, New York, NY Fall 2012 – Fall 2013 Online Clinical Professor, Marketing & Management Department o Responsible for teaching the following graduate & undergraduate courses: . Public Relations** Integrated Marketing Communications** . Service Marketing** (Grad) Intro to Marketing**
William Paterson University, Wayne, NJ Fall 2011 – Spring 2016 Adjunct Faculty Lecturer / Academic Advisor, School of Business/ CPE Currently teaching or have taught the following graduate & undergraduate courses: . Organizational Behavior** Organizational Theory, MGT Seminars** . International Business** Sales Information Systems and Technology** . Seminar in Management** Ethics & Organizational Sustainability** . Marketing Management**(Grad) Non-Profit Marketing / Management* (CPE) . Management Processes**(Grad) Social Media Marketing (Online)* (CPE)
Baruch College, New York, New York Spring 2007 – Present Adjunct Faculty, Continuing and Professional Studies Department o Taught the following undergraduate evening courses: . Human Recourses Management** Fundamentals Customer Service** . Marketing for New Marketers** Business Communications** . Organizational Change** Art of Supervision** . Marketing Strategy** New Product Development** . Customer Service Management** Social Media** . Communicating With Confidence** Planning & Managing Org. Change** . Effective Channel Management** New Targets & Data Management** . Pricing Issues* Employment Law & Labor Relations* . Prospecting & Lead Development* Business Development* . Negotiation, Decision Making & Conflict Management* . Marketing Communications & Media Plan Development*
Corporate Consultant / Trainer, Continuing and Professional Studies Department (CAPS) o Responsible for facilitating a college wide “Service Excellence” corporate training Seminar for Baruch’s key managers, staff and faculty, in order to meet the institutional strategic planning goals set forth by the President of the college
o Assigned to develop and facilitate a corporate training programs and seminars for the NYC Buildings’ key managers and administrative personnel; in order to meet the organizational strategic planning goals set by the NYC Commissioner
2 . Seminars / Workshops developed and conducted for this corporate training program initiative were:
Diversity in the Workplace Communication in the workplace Sexual Harassment Time Management Conducting Assessments Writing Learning Journals
Baruch College, continued... NY, New York Spring 2007 – Present Corporate Consultant / Trainer, Continuing and Professional Studies Department (CAPS)
o Periodically assigned / contracted out as a corporate trainer for Baruch’s CAPS Program to develop and / or facilitate required seminars and training needs of for- profit & non-profit organizations requesting Baruch’s Corporate Training Services . Organizations includes but are not limited to the following:
United Nations (UNFPA) High School Summer Programs Banks & Churches Corporations / Government (Private & Public Sectors)
Montclair State University, Montclair, NJ Fall 2011 / Spring 2015 - Present Adjunct Faculty / Lecturer, School of Business o Currently teaching or have taught the following undergraduate courses: . Management Processes ** Integrated Core Management** . Small Business Management**
Mountain State University, Beckley, WV Fall 2011 – Fall 2012 Online Adjunct Faculty, School of Business & Technology o Responsible for teaching the following Online undergraduate course(s): . Organizational Behavior** Strategic HRM** . Labor Relations**
Seton Hall University, South Orange, NJ Fall 2010 – Spring 2011 Adjunct Faculty / Lecturer, Stillman School of Business o Currently teaching or have taught the following undergraduate course(s): . Global Business Colloquium (In-Class & Online / Hybrid platform)
LIM College, New York, NY Fall 2007 – June 2011 Director of Faculty Development & Teaching Excellence o Responsible developing and managing New Faculty Orientation o Provided Blackboard training sessions for both full-time & part-time faculty o Teach traditional, hybrid, and fully online courses for the Management & Marketing Departments o Trained faculty on classroom and college-wide technologies & software programs o Provided faculty with developmental and teaching resources o Member of LIM College’s Blackboard World Advisement Committee o Member of the Academic & Information Technology Committee o Responsible for creating a Community Academic Partnership (CAP) program
3 Academic Experience continued...
Distance Learning Task Force Committee Member o Responsible for developing, implementing, monitoring, evaluating and assessing online learning at LIM College o Trained all staff & faculty in using Blackboard’s 9.1 Course Management System
Co-Chair of the Academic Technology Committee o Responsible for evaluating and assessing all classroom and computer lab technologies for LIM College o Responsible for developing, approving and implementing training programs for all classroom technologies
LIM College, continued... New York, NY Fall 2007 – June 2011 Marketing Department Coordinator (Assist. to the Marketing Department Chair) o Responsible for recruiting and managing full-time & part-time faculty o Conducted program & course assessments, classroom observations & student feedback session o Designed Rubric for assessments o Developed course and teaching schedules o Stayed proactively involved with college services: open house, student life, internship program, onsite visits, admissions and academic affairs
Clinical Professor for the Marketing & Management Department o Responsible for teaching the following undergraduate courses: . Retail Management, & Intro to Marketing** . Consumer Behavior (In-class & Online / Hybrid) . Strategic Brand Management (In-class & Online / Hybrid) . Market Research (In-class & Online / Hybrid supplemented platform) . E-Commerce (In-class & Online / Hybrid supplemented platform) . Marketing Communications (High School Summer Program)
Convocation Committee Member o Responsible for organizing, planning, coordinating and implementing college-wide convocation programs twice a year for all staff & faculty
Fashion U – Marketing Communications Instructor o Designed and developed a Marketing Communications course curriculum for the High School Students’ Summer Program at LIM College
o Responsible for teaching Marketing Communications courses for High School Students enrolled in LIM’s Fashion University Summer Program
Plaza College, Jackson Heights, New York (continued) Spring 2007 – Fall 2010 Adjunct faculty / Clinical Professor, School of Management o Taught the following undergraduate evening courses: . Business Planning Income Tax Fundamentals . Business Strategies** Computerized Payroll Accounting . Supervisory Management** Business Math Concepts** . Office Admin & Technology** Intro to Business Concepts** . Business Organization ** Professional Development** 4 Academic Experience continued...
Committee Review Board & Student Academic Advisor o Responsible for evaluating and assessing the writing, critical thinking, information literacy, research and analytical skills of student’s portfolio projects for the BBA Program o Advised and registered undergraduate students for their BBA Courses
College of Staten Island, Staten Island, NY Fall 2006 – Present Adjunct Faculty / Lecturer, School of Business o Currently teaching or have taught the following undergraduate courses: . Intro to Marketing** Personal Finance** . Organizational Behavior ** Principles of Management** . Retailing Management** Principles of Selling**
St. John’s University, Staten Island, NY Fall 2006 – Fall 2010 Adjunct Faculty / Lecturer, Tobin College of Business o Taught the following undergraduate courses: . Human Resources Management** Organizational Theory & Behavior** . Computer Information Systems ** Management Information Systems ** . Operations Management** Managerial Strategies & Policies **
Oakwood University, Huntsville, AL Spring 2006 Adjunct Faculty / Clinical Professor, Communications Department o Taught the following undergraduate courses: . Principles of Advertising . Principles of Marketing
Alabama A&M University, Huntsville, AL Spring 2005 – Fall 2005 Adjunct Faculty / Clinical Professor, Office of Cont. Ed. and Non-Traditional Studies o Taught the following undergraduate courses: . Human Resources Management . Stress Management (mini seminars) . Time Management (mini seminars)
Athens State University, Athens, AL Fall 2003 – Fall 2005 Adjunct Faculty / Clinical Professor, School of Business o Taught the following undergraduate courses: . International Business . Organizational Management
* Denotes courses for a Continuing & Professional Studies Program ** Denotes courses that are either fully online and / or traditional courses that were mirrored with Online/Hybrid supplemental learning activities, or converted to a fully online course I developed and designed using an Online Learning Management System. (i.e.., Blackboard, MOODLE, etc…)
(CPE) – Center of Continuing and Professional Education for WPUNJ - which represents Non- Credit Course taught for this particular department
5 Robert Allen, DBA
RESEARCH INTERESTS
*Strategies for Integrating & Sustaining Disruptive Innovations in Small Businesses * Transitional Dilemmas of Adopting Distance Learning in a Traditional College *Strategies for Integrating Technological Innovations in Small Businesses Online (non-traditional) vs. In-Class (traditional) Learning Communities *Business Operations at LIM College: Strategies for Achieving Success *Leveraging IT Resources to Gain Competitive Advantages *Trends and Innovation in B2B Buyer-Seller Relationships Michael Porter’s Competitive Forces & Generic Strategies *Trends and Innovation in Marketing Research SWOT Analysis Theory for Critical Thinking *Business Processes and their Integration Maslow’s Hierarchy of Needs Theory Organizational Structure & Behavior Business Strategies & Innovation *Research Methods & Designs *IT Systems Case Study Essay Non-Compete Agreements Managing Stress Time Management Hierarchy vs. Matrix *Marketing in the 21st Century Music / Entertainment Industry Telecommunications Technology EEOC - Sexual Harassment & Discrimination *Observational Study for Blackboard Workshop Management of Recidivism for Repeat Offenders Leadership Principles, Concepts, Theory’s & Practices Motivating Students in both Online and Face to Face Learning Environments
* Denotes published & non-published praxis papers, case studies or doctoral research written by R. Allen. All other topics listed here are areas of ongoing and / or continued research interests.
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Robert Allen, ABD
“MY PEDAGOGY”
My teaching methods, style and educational philosophy strongly relates to self- actualization (Maslow’s highest theory of hierarchy needs). Those that teach, often acquire a deep passion for teaching. And those that teach are usually loyal and committed to teaching and motivating students toward reaching self-actualization.
Most students fail because of low or no self-esteem. Because of this, they can never reach self-actualization. Therefore, as teachers / instructors / trainers/ educators, we can make a difference. Whether in a classroom or in an Online learning environment, we become coaches, mentors and role models for students throughout their lives. Since education is one of the most important parts of their lives, practical, theoretical, and experiential learning will always be an ongoing process. With this in mind, we must continue to find ways to encourage and motivate students to reach self-actualization throughout their academic and professional endeavors.
My teaching philosophy is to relate with students, so that I can motivate students, thus, allowing me to educate them. From my teaching experiences, I strongly feel this is a very important teaching philosophy. Why? Because all students find it easier to learn when they like learning, rather than being forced to like what they have to learn.
- - “Students learn what they like and resist learning what they don’t like.” - -
“Interactive Learning - Motivate them to Educate them.”
R. Allen
Student / Teacher Course Assessments are Available Upon Request.
7 Robert Allen, ABD
PROFESSIONAL WORK EXPERIENCE & ACTIVITIES
(OIDCS) Online Instructional Design Consulting & Solution Aug 2011 – Present Owner/Consultant o Provide consulting services and alternative solutions for corporate and educational institutions transitioning from traditional face to face teaching and learning environments, to adopting online Learning Management Systems (i.e. Blackboard, Moodle, WebCT, eCollege, Angel, etc…)
o Train and / or certify Staff and Faculty members in either a traditional face to face, blended, and / or in a purely online teaching and learning environment
o Provide a network of well qualified Instructors / Facilitators that are capable of designing and / or teaching online courses at a moments’ notice
o Design Online Courses using some of the most popular Academic LMS platforms (i.e., Blackboard, Moodle, Angel, eCollege, e-Learning, WebCT, etc…)
o Assess Online Courses and Programs using a “Quality Matters Rubric” to insure that Academic Rigor, Quality, and Standards set forth by local and regionally accrediting institutions are met
o Provide Course & Curriculum Development Support: . Structuring- Converting the business model from brick & Mortar to e- Commerce, Pedagogy / Andragogy, Testing and Assessing Grade books – “Setting Up your Grade Center” Host Management . Procedures & Compliances Transactional processes, Policies / Legal implications Costs analysis . OCB (Organizational Citizenship Behavior) Provide strategies for helping staff and faculty overcome resistance to change Developing a Five Year Strategic Planning for adopting Distance Learning
o Provide a quality network of Online Course Designers & Faculty Development Specialist capable of handling small and simple, to fairly large and complex tasks surrounding the adoption of online technology and teaching tasks to satisfy an institutions’ online teaching and learning needs
8 Professional Work Experience & Activities – continued…
Pillar College: College-Wide Initiative for Faculty Development with Moodle & eCampus LMS (Learning Management System) o Professional Services Provided: . Coordinating, developing, and designing Online and BHL (Blended Hybrid Learning) Course Templates for faculty in the Management, LEAD & Biblical Studies Department. . Created an Online and Face to Face Orientation and Training Program for Faculty, Admin., and I.T. Support Personnel . Using a Quality Matter's Rubric, I Trained Pillar College Faculty, Administrative Staff, and I.T. Support Personnel with Developing, Designing, Managing, and Facilitating courses using Moodle and eCampus as an online LMS (Learning Management System) o Date(s): August 17 & 18, 2015; July 21, 2015; and June 8, 2015 o Location: 60 Park Place, Suite 701 Newark, NJ 07102 o Contact / Event Coordinator: Dr. Alford Ottley, VP of Academic Affairs & Dean of the College; Amy Huber; Asst. VP of Academic Affairs and Registrar
Plaza College: College-Wide Initiative for Faculty Development & Student Orientations with Moodle & eCampus LMS (Learning Management System) o Professional Services Provided: . In the wake of losing the original campus location due to a fire (Plaza College Fire), I was proactively instrumental with coordinating, developing, and designing Online and BHL (Blended Hybrid Learning) Course Templates for the Management and Medical Departments’ BS & AS degree programs. . Created an Online and Face to Face Orientation and Training Program for Faculty, Admin., I.T. Support Personnel, and Students . Using a Quality Matter's Rubric, I Trained and Certified Plaza College Faculty, Administrative Staff, and I.T. Support Personnel with Developing, Designing, Managing, and Facilitating courses using Moodle and eCampus as an online LMS (Learning Management System) . Established an online learning taskforce committee to conducted research (DETC Accreditation - Distance Education Training, Middle States Higher Learning Commission, Quality Matters and operational procedure employed by other universities) to establish policies and procedures in which the college is currently using as a standardized guide for implementing, maintaining and sustaining Accreditation status with its Online Learning Program initiatives o Date: April 2014 - Present o Location: 118-33 Queens Blvd, Forest Hill, NY 11375 o Contact / Event Coordinator: Charles Callahan IV, Assistant Provost, Marie Dolla, Dean of Academic Affairs, and Marianne Zipf, Dean of Curriculum - Plaza College
9 Professional Work Experience & Activities – continued…
William Patterson University - CPE (Center for Continuing and Professional Education): o Professional Services Provided: . Instrumental with coordinating, developing, and designing a 2 - 10 week Online Social Media Marking Certificate of Completion Program (Non- Credited), using Blackboard's Online LMS for the CPE Department. o Date: January 2014 - Present o Location: 1600 Valley Rd, Wayne NJ 07470 o Contact / Coordinator: Johanna Fulgencio-Prado, Assistant Director of Adult Professional Programs, Rosa Williams, Administrative Assistant
SCH & Co. Consulting: - Corporate Training Solutions o Professional Services Provided: . Instrumental with coordinating, developing, and designing a number of Moodle Online Organizational and Cooperate Training Courses for Professional Development. Courses includes: . Supervisory Management Training (NYC DOT) . The Art of Supervision (NYC DOB) . Introduction to Business (Designed for University Heights High School Students) . Communicating with Confidence: (Designed for University Neighborhood High School Students) . Negotiations, Decision Making & Conflict Management: (Designed for Saudi Arabian Students) o Date: February 2014 - Present o Location: 228 Park Avenue S. NY, NY 10003 o Contact / Coordinator: Dr. Orlando Skelton, President & CEO o Urls: http://www.schmc.com & http://www.MentorAnalytics.com/Learning
Broadcast One, Inc. September 2005 – January 2006 Sales Manager o Responsible for managing sales & marketing efforts of an FM & AM Radio Station: WEUP 103.1 FM and WEUP 1700AM, for the North Alabama and Southern Tennessee Markets. o Manage five Account Executives, their budgets, the stations’ goals, plus developed new corporate and small business accounts through effective marketing, cold calls, networking, research, sales presentations, and follow-ups. o Developed sales presentations, marketing kits, and worked closely with the promotion’s director to help plan and implement target marketing strategies, and coordinate promotional concerts & events.
Advertising Made EZ September 2004 – Present Owner/Consultant o Responsible for consulting, designing and implementing marketing campaigns and/or basic HRM functions for small entrepreneurial business ventures
10 Professional Work Experience & Activities – continued…
Craig Groove University: (Craig "Groove" Stevens) (eLance & UDEMY) - Platinum Producer App. o Professional Services Provided: . Currently working with Mr. Stevens as an Instructional Designer and Marketing consultant to help launch a Digital Music Production / Audio Engineering Program for High Schools and Undergraduate Students in the South (Alabama) . Currently working with Mr. Stevens as an Instructional Designer and Marketing consultant to help launch a Mobile App for Music Production / Audio Engineering o Date: May 2014 - Present o Location: Huntsville, Alabama o Contact / Coordinator: Craig Stevens, Platinum Music Producer, Audio Engineer, and Online Educator
75 North Entertainment o Professional Services Provided: . Currently working with Mr. Horace Weather a Social Media & Marketing consultant to help launch and or promote his organization and recording artists assigned to his organization o Date(s): December 2014 - Present o Location: Madison, Alabama o Contact / Coordinator: Horace weathers, Owner
The Smile Factory Wellness Dental Clinic o Professional Services Provided: . Conducted research and consulted with business owner regarding the alignment of specific HRM Functions (i.e. ADP Payroll System, Employee Health Benefits & Training, etc) – enabling the business practice to operate more efficiently and effectively . Copy Thrust / Scripting, organized, created and implemented several strategic broadcast marketing campaigns (radio advertisement) to create awareness, sponsored events, discounts, and special promotions o Date(s): June 2004 – June 2006 o Location: 11808 Highway 231-431 N., Meridianville, Alabama 35759 o Contact / Coordinator: Dr. Ada Frazier, CEO; Business Owner
Shear Happiness Styling Salon o Professional Services Provided: . Copy Thrust / Scripting, organized, created and implemented several strategic broadcast marketing campaigns (radio advertisement) to create awareness, sponsored events, discounts, and special promotions o Date(s): November 2003 – June 2006 o Location: 2519 Bronco Circle, Suite E., Huntsville Alabama o Contact / Coordinator: Khrista Dees, Franchise Owner
11 Professional Work Experience & Activities – continued…
Wings 2 Go o Professional Services Provided: . Copy Thrust / Scripting, organized, created and implemented several strategic broadcast marketing campaigns (radio advertisement) to create awareness, sponsored events, discounts, and special promotions o Date(s): May 2004 – June 2006 o Location: 3593 Memorial Parkway, Huntsville & Madison, Alabama 35810 o Contact / Coordinator: Jason Lindsey, Franchise Owner
Church’s Chicken o Professional Services Provided: . Copy Thrust / Scripting, organized, created and implemented several strategic broadcast marketing campaigns (radio advertisement) to create awareness, sponsored events, discounts, and special promotions o Date(s): October 2003 – June 2006 o Location: 3593 Memorial Parkway, Huntsville & Madison, Alabama 35810 o Contact / Coordinator: Ronald Cooper, Franchise Owner 7 Football Coach for Alabama A&M University
Cumulus Broadcasting, Inc. October 2003 – August 2005 Account Executive o Responsible for sales & marketing efforts of two FM Radio Stations: Power 93.3-WHRP & 104.3-WZYP, and two AM Radio Stations: 770AM - WVNN & 730AM – WUMP, for the Northern Alabama and Southern Tennessee markets
WAAY-TV ABC station Jan 1999 – November 2006 Audio / Production Engineer for an ABC Affiliate Station (Part-Time) o Piedmont Communications - Operated multi-channel audio mixing consoles in a studio and remote settings. Also operated studio and remote cameras, edited videotapes, produced Chyron-Infinite graphics, utilize Cubase, Protools, Cool Edit Pro, and Sound Forge to record and edit digital audio (vocals and music)
ADTRAN, Inc. August 1997 - August 2003 Western Region Channel Sales & Marketing Account Executive, 1999 – 2003 o Responsible for all channel sales activity in the western region of the United States and Canada, supporting the marketing and sales efforts of territory and marketing managers, as well as field application engineers. o Created, maintained, and managed over 65,000 end-user, reseller, and distributor contacts in ACT database.
12 Professional Work Experience & Activities – continued…
ADTRAN, Inc. (continued…) August 1997 - August 2003 Corporate Technical Training Instructor, 1998 – 1999 o Conducted training seminars & presentations on ADTRAN product and the telecommunication industry. o Organized training programs to reinforce and maintain ISO and TL 9000 certification.
2nd Shift Assistant Supervisor / Lead Technician, 1997 – 1998 o Maintained records and accountability of approximately 30 ADTRAN employees, and conduct employee performance reviews. o Generate daily work schedules, inventory reports, and maintance reports of test equipment equivalent to 22.5 million dollars o Implemented employee orientations on electronic test equipment, hazardous materials, quality control, Electro-Static Discharge (ESD), and safety o Trained employees how to use electronic measuring devices such multimeters, oscilloscopes, read schematic diagrams for all test equipment. Trained employees on ADTRAN products utilizing: HDSL, ISDN, DDS, T1, T3, fiber, wireless, and frame relay technologies.
Speed Rack, LTD. / Hamilton Work Center August 1995 - August 1997 Material Handler o Operated forklifts and overhead cranes o Performed community services
U.S. Army, ADA Missile and Weapons Systems, August 1984 - August 1995 Military Instructor / Electronic Technician o Trained personnel on basic electronic theories and concepts, quality control, test equipment, troubleshooting theories, and maintenance. o Trained personnel how to use multimeters, oscilloscopes, test- related equipment, and read schematic diagrams. o Developed and implemented instructor certification courses o Provided field and lab support to Missile Defense Systems Operators
13 Robert Allen, ABD
Professional Conferences / Seminars / Presentations Conducted
RedhookInitiative (Non-Profit): Organizational Training for Managers and Administrators o Seminar / Presentations (7 hrs.) o Topic(s) Presented: Customer Service 2.0/3.0 for Internal & External Customers o Date(s): April 21st (from 10am-2pm), and August 24th (from 10am-1pm) o Location: RHI Conference Rooms– 767 Hicks Street, Brooklyn, N.Y. 11231 o Contact / Event Coordinator: Anna Ortega-Williams, Director of Operations o Url: http://rhicenter.org/
Manhattan Chambers of Commerce (MCC): Organizational Training sponsored by The MCC Entrepreneur Committee o Seminar / Presentations (2 hrs.) o Topic(s) Presented: Achieving Excellence in Customer Service for Small Business Owners and MCC Community Partners o Date(s): June 9th, 2015 o Location: Adelphi University – 75 Varick Street, 2nd Floor, New York, N.Y. 10013 o Contact / Event Coordinator: Dr. Bruce Hurwitz, Executive Recruiter, Career & Business Counselor @ Hurwitz Strategic Staffing, Ltd. o Url: http://www.manhattancc.org/events/MarketingWeekNYC-MCC- Entrepreneurship-Committee-Presents-Achieving-Excellence-in-Customer- Service-1717/details
NYC OEM (Office of Emergency Management): Organizational Training for Directors and Key Managers from various OEM Departments o Seminar / Presentations (8 hrs.) o Topic(s) Presented: Principles and Dynamics of Team Building o Date(s): September 11th, 2014 o Location: Baruch College Campus - 3rd Floor Conference Room (17 Lexington Avenue, New York, NY 10010) o Contact / Event Coordinator: Sarah Eubanks, Emergency Management Specialist - Interagency Training Coordinator
NYC Department of Buildings: Organizational Training for Key Managers and Administrative Personnel o Seminar / Presentations (56 hrs.) o Topic(s) Presented: Time Management, Sexual Harassment in the Workplace, Discrimination in the Work Place, Workplace Diversity, and Workplace Communication o Date(s): August 12th, 13th, 15th, 20th, 21st, 2013; February 13th, 2014; and October 3rd, 2014 o Location: Baruch College Campus - 14th Floor Conference Room (55 Lexington Avenue, New York, NY 10010) o Contact / Event Coordinator: Debra Palmieri-Russo, Executive Director of Training for NYC Department of Buildings & Construction
14 Professional Conferences /Seminars/Presentations Conducted - continued…
Baruch College: Corporate Learning Show Case for Directors & Key Managers of various NYC Government Agencies o Seminar / Presentations (5 hrs.) o Topic(s) Presented: Effective Communication, and Workplace Diversity o Date(s): September 25th, 2014 o Location: Baruch College Campus - 14th Floor Conference Room (55 Lexington Avenue, New York, NY 10010) o Contact / Event Coordinator: Evangelina Ocasio, Associate Director of Professional Programs & Corporate Learning Services - Baruch College
Baruch College: College-Wide Corporate Training Seminars for Key Managers, Faculty, and Administrative Personnel o Seminar / Presentations (64+ hrs.) o Topic(s) Presented: Service Excellence, and Internal & External Customer Service o Date(s): June - November, 2013 (conducted 8+ Seminars, 8hrs. per seminar) o Location: Baruch College Campus - 14th Floor Conference Room (55 Lexington Avenue, New York, NY 10010) o Contact / Event Coordinator: Evangelina Ocasio, Associate Director of Professional Programs & Corporate Learning Services - Baruch College
Manhattan Chambers of Commerce: Spring & Fall Open House - Entrepreneurship Seminar for the Office of Veteran Affairs o Seminar / Presentations (1 hr. ea.) o Topic(s) Presented: Marketing for New Managers, and Strategic Social Media o Date(s): January 15th, 2013; and September 5th, 2013 o Location: Baruch College Campus - 14th Floor Conference Room (55 Lexington Avenue, New York, NY 10010) o Contact / Event Coordinator: Sonji Chambers, Outreach Manager – Baruch College
UNFPA (United Nations Population Fund) Department: Corporate Training for Key Managers and Operations Support Staff (Technical Division & the Division of Human Resources) o Seminar / Presentations (8 hrs.) o Topics Presented: Managing Stress, Workload Management, and Managing Conflict with Difficult Supervisors o Date: September 13th, 2013 o Location: U.N. Administration Office Building (605 3rd Avenue, NY, NY, 10158) o Contact / Event Coordinator: Rayola Osanya, Administrative Coordinator - UNFPA
15 Robert Allen, ABD
ACHIEVEMENTS / HONORS / AWARDS / CERTIFICATES
Outstanding Instructor Award, Baruch College’s Certificate Graduation Ceremony (June, 2015)
Instructor Training Course (80 hours) MS Office Training (2010 - 2016)
APICS CPIM Management certification course Basic Web page Building
MANMAN/OMAR Command Training Lotus Notes
BAAN Database Management Training Microsoft Access / Microsoft Project
Solder Training Certification SPSS & Qualtrics Training
OSHA Forklift Certification Training ACT Database Mgmt
TCT LAN/WAN Telecom Web-based Training Excel Training Certificate
Telecommunication Product Overview Training PowerPoint Training Certificate
Zig Ziegler / Paul Whalen Sales Training ESD & Haz-com Training
TAP SCAN Training Seminar for Marketing Blackboard 9.1 & Moodle Training eCollege/Campus View/ Campus Cruiser/ SONIS CITRIX / WebCT Online Training
Quality Matters – Online Assessment Training Attended APC Conferences
PERSONAL HOBBIES
Conducting research, teaching, training, educating, sales & marketing, promoting and coordinating events / concerts, computer technology, audio and technical engineering
16 Robert Allen, DBA
ACADEMIC & PROFESSIONAL REFERENCES
Dr. Mike Ferry Dr. Dudley Blossom V.P. for Student Development Prof. Marketing & Management LIM College – N.Y.C. LIM College – N.Y.C. [email protected] [email protected] 212-752-1530 212-752-1530
Dr. Thomas Tellefsen / Loretta Campbell Dr. Donna Narducci Chairman – School of Business Management Academic Dean – Tobin School of Business College of Staten Island – N.Y.C. St. John’s University – N.Y.C. [email protected] [email protected] 718-982-2000 ext. 2945 718-990-6161
Maurice Morency James Ratigan / Evangelina Casio Chief Technology Officer (CTO) Directors – C.A.P.S Department LIM College – N.Y.C. Baruch College – N.Y.C. [email protected] [email protected] 212-752-1530 646-312-5000
Dr. Rennae Elliott / Sonia Paul Amy Huber Chairman – Comm. Dept / Career Dev. Assistant VP of Academic Affairs Oakwood College - Alabama Pillar College – Somerset, NJ [email protected] / [email protected] [email protected] 256-726-7587 / 7134 800-234-9305
Dr. Linda Shonesy / Patricia Chavanne Dr. Jeffery Lax / Patricia Mead Dean – College of Business Chair – Department of Business Athens State University Kingsborough Community College [email protected] [email protected] 256-216-5366 / 5351 718-368-5555
Dr. Orlando Skelton Dr. Alvin S. Perry CEO CEO / Adjunct Faculty SCH Consulting Services Critical Zone / St. Leo University [email protected] [email protected] 609-468-5867 678-634-4752
Dr. Jacqueline LeBlanc Dr. Jorge Arevalo Associate Vice President - Academic Affairs Assoc. Professor – Management Dept. LIM College – N.Y.C. William Paterson University – N.J. [email protected] [email protected] 212-752-1530 973-720-3073
Toni Harper Derrick Greene Project Manager Program Director ADTRAN, Inc. Clear Channel Radio – 101.3FM The Beat [email protected] [email protected] 256-963-8963 706-593-4593
17 Academic & Professional References – continued…
Brian Holcomb Hundley Batts Sr. News Production Director General Manager / Owner Channel 31 News – ABC Affiliate Broadcast One, Inc. WEUP AM & FM [email protected] [email protected] 256-533-3131 256-656-1586
Michael Lodrigan Marie Dolla Academic Dean Academic Dean LIM College – N.Y.C. Plaza College – Forest Hills Queens, N.Y.C. [email protected] [email protected] 212-752-1530 718-779-1430
Bernadette Tiernan/Johanna Prado Dr. Karlene Richardson Exec Dir. / Dir. Of Certificate Programs Department Chair - Health Care Admin William Paterson University Mandl School of Allied Health [email protected] / [email protected] [email protected] 973-720-2354 / 973-720-3829 917-853-9571
Nancy Miller Sally Shapiro Clinical Professor of Visual Merchandising Clinical Professor of Fashion Merchandising LIM College – N.Y.C. LIM College – N.Y.C. [email protected] [email protected] 212-752-1530 212-752-1530
Terry Burstein, Doctoral Candidate Adam Rosen Assoc. Dept Chair – Fashion Merchandising Director of Academic Administration LIM College – N.Y.C. LIM College – N.Y.C. [email protected] [email protected] 212-752-1530 212-752-1530
Marianne Zipf Dr. Laurence McCarthy Academic Dean – BBA Program Assoc. Prof. Department of Management Plaza College – forest Hills Queens, NY Seton Hall University [email protected] [email protected] 718-779-6199 973-275-2957
Dr. Cesar Perez-Alvarez / Linda Lango Susana Rivera Dept. Chair – Marketing & Management Director – College NOW William Paterson University Bronx Community College [email protected] / [email protected] [email protected] 973-720-3361 / 973-720-2610 646-633-7332
Dr. Marjorie Smith Dr. Milan Milasinovic Dept. Chair – School of Business & Technology College President Mountain State University – West Virginia Virginia Marti College of Art & Design [email protected] [email protected] 866-367-6781 216-221-8584
Patrick Tormey Dr. Li-Chun Lin Professor of Marketing & Management Chair – Department of Management LIM College – N.Y.C. Monclair State University – N.J. [email protected] [email protected] 914-837-6462 973-655-6852 18