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2 GENTING SINGAPORE SUSTAINABILITY REPORT 2013 GENTING SINGAPORE SUSTAINABILITY REPORT 2013 3 CONTENT MESSAGE FROM OUR PRESIDENT 03 MESSAGE FROM OUR PRESIDENT 04 ABOUT GENTING SINGAPORE PLC Dear Stakeholders, 07 GOVERNANCE STRUCTURE AND COMPOSITION We are pleased to bring you Genting Singapore PLC’s inaugural Sustainability Report. This report documents how sustainability is weaved into our core business as well as Resorts World 08 ABOUT THIS REPORT Sentosa’s (RWS) sustainability initiatives in 2012 and 2013. We will publish the report annually to keep track of our progress, rectify lapses and set targets for improvement. 10 MATERIALITY ASSESSMENT We believe that sustainability should be part of the business. RWS is designed to be a sustainable development, incorporated with green technologies. Green technologies, in turn, have led to significant cost savings for the 49 hectares property annually; solar panels on the rooftop of the Revenge of the Mummy 12 STAKEHOLDERS’ ENGAGEMENT attraction in Universal Studios Singapore today generate energy to supply needs the equivalent of 133 Singapore’s Housing and Development Board 4-room flats. 13 FINANCIAL HIGHLIGHTS We are constantly looking for ways to promote sustainable business practices through our daily operations with our 13,000-strong workforce. Consistent practices will reap higher returns not just for the Company, but also for the community we operate in. 14 RESPONSIBLE PRODUCTS AND SERVICES We appreciate the support of all who have recognized our efforts and our Team Members for their contributions in taking the Company forward. We are excited about what lies ahead in our sustainable 28 COMMUNITY ENGAGEMENT journey as we continue to grow. Genting Singapore PLC received our first recognition for community engagement when RWS won the 32 HUMAN CAPITAL “Exceptional CSR Practice” presented at the 14th Annual Business Awards organised by the British Chamber of Commerce in 2013. The award is an affirmation that we are on the right track on our journey, guiding us forward. 42 CORPORATE GOVERNANCE AND COMPLIANCE I hope this report marks the first of many milestones in our journey. It also represents our commitment to sustainability and in being a responsible Company. 44 BIODIVERSITY 52 ENVIRONMENTAL STEWARDSHIP 62 MOVING FORWARD 64 GLOSSARY Tan Hee Teck 67 GRI CONTENT INDEX FOR ‘IN ACCORDANCE’ – CORE President and Chief Operating Officer ABOUT GENTING SINGAPORE PLC For over 25 years, Genting Singapore PLC and its subsidiaries (collectively, the ‘Group’) have been at the forefront of gaming and integrated resort development in Australia, the Bahamas, the Philippines and the United Kingdom. GENTING SINGAPORE SUSTAINABILITY REPORT 2013 7 GOVERNANCE STRUCTURE AND COMPOSITION The Board has overall responsibility for the proper conduct of the Group’s business, including overseeing business performance and affairs, setting and guiding strategic directions and objectives, and providing entrepreneurial leadership. oday, it is best known for its flagship CODE OF CONDUCT project, Resorts World Sentosa The Group adheres to a Code of Conduct (the Singapore, which is one of the largest ‘Code’) approved by the Board. The Code applies his would include matters relating to report, as well as the ‘Corporate Governance’ and most successful integrated resort to all Team Members within Genting Singapore economic, environmental and social section in our Annual Report 2013. Tdestinations in the world. PLC. This Code aims to provide guidance on the aspects, which together form the three principles and best practices of the Group and pillars of sustainability. The board of OUR APPROACH TO SUSTAINABILITY Genting Singapore is part of the Genting is founded on the basis of promoting the highest Tdirectors is as listed below: RWS is a young and growing business and we Group in Malaysia and is listed on the Main Board standards of personal and professional integrity, are committed to improve on our sustainability of the Singapore Exchange Securities Trading honesty and values in Team Members’ daily 1. Tan Sri Lim Kok Thay performance. As we are still in the process of Limited. As at 31 December 2013, the Group has activities. 2. Mr. Tan Hee Teck forming long term sustainability trend expectations, a market capitalization of S$18.28 billion and ranks 3. Mr. Lim Kok Hoong we will not be discussing performance targets in among Singapore’s largest companies by market The Group believes that by observing these 4. Mr. Tjong Yik Min this report. capitalization. principles and best practices, Team Members will 5. Mr. Koh Seow Chuan promote public confidence in the management In January 2012, RWS formalised the RESORTS WORLD SENTOSA (RWS) of the Group and enhance the reputation of the The Company generally complies with the PlanetRWS Committee (see Figure 1), which was Resorts World Sentosa is located on Singapore’s Group. The six areas encompass: principles and guidelines set out in the Code of tasked to champion sustainability policies and resort island of Sentosa. Spanning 49 hectares, Corporate Governance issued by the Monetary programmes in the resort. The committee took the resort opened in January 2010 and welcomed Authority of Singapore (MAS). The MAS issued the on the role to formulate strategies, standards over 45 million visitors in its first three years since Upholding professional integrity revised Code of Corporate Governance 2012 in and procedures, reviews business sustainability opening. RWS is home to two mega attractions - 01 May 2012. The Code of Corporate Governance practices and targets, and incorporate the region’s first-and-only Universal Studios theme 2012 is applicable to the Company with effect from developments into the resort’s sustainability park and the Marine Life Park, which comprises the financial year commencing 1 January 2013. management framework. The Committee and three sub-attractions - S.E.A. Aquarium, Adventure Avoiding conflicts of interest the CSR team are responsible for compiling our Cove Waterpark and Dolphin Island. The resort 02 For details, please refer to the ‘Corporate Sustainability Report. has Singapore’s only Maritime Experiential Governance and Compliance’ section in this Museum, the Resorts World Casino, luxurious accommodations in six unique hotels, the Resorts Representing the group to external World Convention Centre, a 1,600-seat theatre, 03 parties CHAIRMAN a destination spa, celebrity chef restaurants, and specialty retail outlets. The resort offers world-class entertainment, from original resident productions Promoting workplace safety to concerts and public shows such as the Crane 04 and environment Dance and the Lake of Dreams. Resorts World Marketing and Human Attractions and Resort Food and Corporate Hotels Gaming Sentosa was named “Best Integrated Resort” Communications Resources Entertainment Services Beverage Services consecutively in 2011, 2012 and 2013 at the TTG Complying with laws and regulations Travel Awards which recognizes the best of Asia- 05 Pacific’s travel industry. Figure 1 - PlanetRWS Steering Committee 06 Deterring misconduct and fraud Structure 8 GENTING SINGAPORE SUSTAINABILITY REPORT 2013 GENTING SINGAPORE SUSTAINABILITY REPORT 2013 9 his report focuses solely on RWS, AVAILABILITY AND FEEDBACK CHANNEL and discloses the performance of the In line with our environmental policy, we will not be ABOUT integrated resort. Principal businesses printing the report. A PDF version is available for covered in the report are listed in Figure download from our website: T2 below. www.gentingsingapore.com THIS REPORT The report provides 2 years’ of data measuring RWS values feedback on this report from the period 1 January 2012 to 31 December stakeholders. Please send all feedback to 2013, and is prepared in accordance with the [email protected]. This is Genting Singapore PLC’s inaugural Sustainability Report. It Global Reporting Initiative (GRI) G4 guidelines (below) (the core option). It should be read in conjunction EXTERNAL ASSURANCE Figure 2 - is intended as an annual publication dedicated to provide financial, with the Genting Singapore PLC Annual Report We have not sought external assurance for this The principal businesses 2013, which provides detailed information on the reporting period and will consider it when our social and environmental information. of RWS are company’s financial and economic performance. reporting matures over time. listed below. ATTRACTIONS RESORTS ENTERTAINMENT Universal Studios WORLD CASINO Voyage de la Vie (July Singapore Maxims Club 2010 – July 2012) Marine Life Park Maxims Platinum Incanto (November (S.E.A. Aquarium, Club 2012 – March 2013) Adventure Cove Crockfords Club Lightseeker (28 Nov Waterpark and 2013 - 23 March Dolphin Island) 2014) Maritime Experiential Crane dance Museum RESTAURANTS HOTELS AND RW CONVENTION Celebrity chefs SPAS CENTRE Asian cuisine Festive Hotel Business meetings Western cuisine Hard Rock Hotel Incentives Bars and Lounges Hotel Michael Conferences Equarius Hotel Exhibitions Crockfords Tower Beach Villas Ocean Suites Tree Top Lofts ESPA at RWS SPECIALTY RETAIL OUTLETS RWS’s Attractions Merchandise Clockwise (from top left): Universal Studios Singapore®, Dolphin Island, Resorts World Casino, LightSeeker, An RWS Musical, Compass Ballroom™, Resorts World Convention Centre™, Universal Studios Store®, Universal Studios Singapore®, Festive Hotel, Equarius Hotel, ESPA at Resorts World™ Sentosa, L’Atelier de Joël Robuchon 10 GENTING SINGAPORE SUSTAINABILITY REPORT 2013 GENTING SINGAPORE