Neuro-Linguistic Programming Unit 1 Day 3 - NLP Your Trainer Today: Greg Elsey
Masters in NLP
NLP 2 Housekeeping
Phones to silent Emergency Exits Bathroom Kitchen Start on time – 10:00am Finish 4:30pm Lunch - 1 hour Leave the classroom as you found it
NLP 3 Outcomes
To be aware of the concepts and terminology of NLP. To experience some NLP Processes and how they can be used in Hypnotherapy.
NLP 4 What is NLP?
Neuro: The neurological system through which experiences are translated into conscious or unconscious thought.
Linguistic: How people communicate and how language is used to make sense of experiences.
Programming: The fundamental NLP concept that behaviour and thinking can be coded and consequently reproduced. The programs of the mind.
NLP 5 History of NLP
NLP began in the early 1970’s. Started by John Grinder (assistant professor of linguistics), and Richard Bandler (student studying computer programming and psychology). They modelled Virginia Satir (Family Therapist), Fritz Perls (Physchotherapist and founder of Gestalt), and Milton Erickson (Hypnotherapist). John Grinder and Richard Bandler took these models and: 1) Discovered patterns of excellence. 2) Found effective ways of thinking and communicating. The creators of NLP Richard Bandler and John Grinder in the mid 70’s referred to NLP as, "an attitude, and a methodology that leaves behind a trail of techniques". Was built on by others such as: Robert Dilts, Frank Pucelik, Steven and Connirae Andreas, Judith DeLozier, Leslie Cameron Bandler, Michael Hall, David Gordon, Steve Gilligan.
NLP 6 The 3 Minds
Higher Conscious Mind Knows your purpose, is non-judgemental, non-critical. Sigmund Freud – Superego; Carl Jung – Spiritual part of the mind. We communicate with the higher conscious when we relax and go within. Conscious Mind Thinking, perceiving, judging part of your mind that exists by using the 5 senses: Visual, Auditory, Kinesthetic, Olfactory, Gustatory. Unconscious Mind Stores memories, emotions, behaviours, habits, beliefs, values.
NLP 7 The Unconscious Mind
“The unconscious mind is made up of all your learnings over a lifetime, many of which serve you in your automatic functioning.
Now, a great deal of your behaviour is the automatic functioning of these forgotten memories.” Dr. Milton H. Erickson
“The unconscious mind records all 1001 little details the conscious mind neglects.” John Grinder
NLP 8 The Unconscious Mind
Holds everything you see, hear, touch, taste, smell and think, as it comes from the conscious mind first. Subservient to the conscious mind. No decision making facility of it’s own. Does not judge, analyse or think. Processes and stores only. Doesn’t process negatives.
NLP 9 Exercise: The Power of the Mind
5 Volunteers.
NLP 10 NLP Presuppositions
The most important thing about a person is their behaviour. All behaviour has a positive intention. People are not their behaviour. Respect for other peoples model of the world. Resistance in communication is a sign of a lack of rapport. The meaning of communication is the response you get. All procedures should increase choice and wholeness. The mind and body are connected and therefore affect each other
NLP 11 NLP Presuppositions
The map is not the territory. Everyone has the potential for genius. There is no failure, only feedback. We are all doing the best we can with the resources we have. You are in charge of your mind, and therefore your results. People have all the resources they need to succeed and to achieve their desired outcomes. When you know better, you can do better. The Law of Requisite Variety: The system/person with the most flexibility of behaviour will control the system.
NLP 12 Processing Information
At any moment, there are 2,000,000 bits of information being sent to us. Of those 2,000,000 we are able to accept only 134 bits. Our unconscious mind deletes, distorts and generalizes this information according to our values, beliefs and programs then allowing us to chunk this information into 7 (plus or minus 2) chunks. Video
NLP 13 Values and Beliefs
Values What is important to us. Values help top guide us toward what we want, and are mainly unconscious. Drives a persons true purpose. How we judge good, bad, right, wrong. Beliefs Beliefs are truths we hold about everything. Our beliefs are more conscious. We speak using our beliefs. eg I am not good at this.
NLP 14 Communication
7% of communication is transmitted through the words themselves. 38% via how the words are said (tone of voice) 55% through non verbal communication (body physiology)
NLP 15 Rapport
Rapport is the ability to join someone at their 'reality' or 'map of the world’, and to make them feel comfortable, that you have a strong common bond and that you understand them. These are the things that put people at ease, make them more responsive to you, let down their guard and trust, like, befriend you. Essentially rapport is the most important skill that you can develop as a therapist and for that matter in your everyday life. Rapport is the ability to communicate successfully. Resistance is a sign of lack of rapport.
NLP 16 How is Rapport Created?
The most effective ways of doing this are by 'Mirroring and Matching' two concepts that originated in NLP (Neuro-linguistic Programming). Mirroring and Matching are essentially the ability to pay close attention to someone’s language, beliefs, values and physiology and copy them either overtly or covertly, consciously or unconsciously. Mirroring is essentially copying without causing offense and without being obvious, essentially reflecting back the physical (unconscious) patterns of behaviour of the person you wish to mirror. Matching is almost identical as a concept but normally includes the person’s map of the world, language, beliefs etc as well as the physical mannerisms.
NLP 17 Mirroring and Matching
Whole Body: matching adjust your body to approximate the other persons physical behaviour. (head, arms, legs, toes, hands, feet, fingers etc) Gestures: Match the persons gestures. (hand waving, cross of arms or legs, finger movements, head tilts etc) Facial Expression: Match movement of ears, eyebrows, eyelids, jaw position, nose twitch, mouth movement etc) Breathing: (one of the best) pattern rate, depth, location Vocal Characteristics: word and sentence length, volume, tempo, accent, Common words/phrases spoken etc
NLP 18 Representational Systems
A representational system is the way people best represent the aspects of their world. The representational systems are how we code events, experiences and information in one or more of the five sensory systems: sight (visual), sound (auditory), feel (kinaesthetic), smell (olfactory) and taste (gustatory). All communication starts with a thought, then we use our words, tone, and physiology (body language) to communicate with others. Visual: What we see or the way someone looks at us. Audio: The sounds and words we hear, and how we hear them. Kinesthetic: Feelings, touch. Audio (Internal) Dialogue: Internal Dialogue, self talk.
NLP 19 Predicates
Language is used to communicate thoughts, so the words we use reflect the way we think. Since we use words to describe our thoughts, our choice of words indicate which representational system we are using. Sensory-based words (adjectives, adverbs and verbs) are called predicates. Habitual use of one kind of predicate indicates a person s preferred representational system.
NLP 20 Predicates - Examples
Visual: see, view, observe, witness, sight, spot, glimpse, glance, peer, peek, peep, survey, eye, analyse, appear, inspect, vision, illustrate, witness, an eyeful, clear cut, in light of, looks like, spectators view, mind's eye, paint a picture, bird's eye view, in view of, looks like, can see that, pretty as a picture. Auditory: announce, rumor, gossip, remark, divulge, hush, voice, converse, utter, sound, report, listen, loud, utter, communicate, screech, talk, tone, silence, Afterthought, blabbermouth, heard voices, can hear what your saying, hold your tongue, outspoken, rings a bell, loud and clear, earful Kinesthetic: active flow, hustle, feeling, stress, stir, whipped, tied, fondled, panicky, solid, firm, motion, pressure, sensitive, bend, grasp, hit, climb, fall, catch, chew, all washed up, get a handle on it, hand in hand, can you feel that, get in touch with, hot head, light headed, pain in the neck, sharp as a tack, pull some strings, stiff upper lip, get the drift of, control yourself, boils down to.
NLP 21 Meta Programs
Meta Programs are the perceptual filters through which we perceive the world that are beyond (meta) our conscious experience. Meta programs are our inputting, sorting and filtering preferences. They guide and direct our thought process and behaviour. They determine how we motivate ourselves, make decisions, buy things, what we are interested in, how we manage time, how long we stay in a job or relationship, our effectiveness with tasks and how we solve problems. They are the programs, which guide and direct other processes (hence the “Meta”). Because of this, they play a key part in what others see as our personality. We tend to forget they are things we do rather than who we are. They are typical patterns in the strategies or thinking styles of the person.
NLP 22 Meta Programs
The internal programs that guide our behaviour. The perceptual filters through which we perceive the world that is beyond our conscious experience. Basic Meta Programs Energy Rejuvination - Extroverting/Introverting Sensing or Intuition - Sensing/Intuiting Emotional State - Thinking/Feeling Temporal Operator - Judging/Perceiving
Global/Specific Chunk Size Possibility vs. Necessity Matching/Mismatching Independent, Cooperative and Proximity Working Styles Toward or Away Towards/Away From Motivation NLP 23 Exercise: Counting
How good are you at counting?
Counting Passes v1 Counting Passes V2
Movie Video 1 Movie Video 2
Door Video
NLP 24 Deletions
Nominalizations: (verbs which are process words that have been turned into nouns – resulting in a static condition) Eg 'I find that a limitation' Unspecified Verbs: (verbs that delete information about the process) Eg 'I can't learn' Unspecified/lack of Referential Index: (deletes the specific person or thing) Eg 'people are silly' Comparative Deletion: Eg 'She’s the best'
NLP 25 Distortions
Nominalisations eg “there is no communication here” Mind reading eg “He hates going to work” Cause and effect Eg “I’m late because of you” Complex Equivalence: Eg 'you've only called five times today, you don't love me anymore'
NLP 26 Generalisations
Generalised referential index e.g. 'everybody thinks I'm great' Model Operators of Necessity: (verbs that presuppose a need or requirement, should, musts, have to, need to, got to, must not, shouldn’t) Eg 'I must do it’ Model operators of Possibility: (verbs that presuppose choice or possibility (can, can't, may, may not, possible, impossible) Eg 'I can't do it’ Universal Quantifiers: (nouns, adjectives, adverbs which presuppose total inclusion or exclusion, all, every, always, everyone, nobody, never) Eg 'I never do it right'
NLP 27 NLP Communication Model
1 An External Event Occurs
2 We Filter Using Representational Systems, Meta Programs, Values/Beliefs
3 We then Distort/Delete/Generalise
4 We store the information using our Internal Representation (VAKId)
5 We change our State (mode or condition of being)
6 Our State changes our Physiology
7 Our Physiology changes our Behaviour
NLP 28 Meta Model Questions
The Meta Model is the most important aspect of NLP. The purpose of the meta-model is to assist the client in recovering the deep structure (the full linguistic representation) of their perception. The Deep Structure is what we call the internal representation (experience) of what we seek to communicate. Most of this Deep Structure lies in the unconscious mind and neurology – some of it at levels prior to words, some beyond what words can describe. As we distort, delete and generalise information the experience moves up to the Surface Structure, which comes out of our conscious minds and mouths. Meta Model Questions challenge surface statements (the 'everyday' sentences that are spoken and written).
NLP 29 Basic Meta Model Questions
How do you know? According to whom? Who/How/What/When Specifically? For what purpose? For what intention? What would that allow/give you? What would happen if you did? What would happen if you didn’t? What prevents/stops you? Always? All? Never? Everyone?
NLP 30 Chunk Up
Used to find a positive intention and becomes more abstract the higher you go. Ask questions such as: For what purpose When you have X, what will that allow you? When you have X, what will that give you?
NLP 31 Chunk Down
Used to create more specificity by creating examples, compartmentalisation and categorisation. A great tool for organising, getting out of overwhelm and being more specific. Ask Questions such as: How do you know? According to whom? Who/How/What/When Specifically? What prevents/stops you? Always? All? Never? Everyone? Etc.
NLP 32 Your Neurology
What fires together, wires together.
NLP 33 Setting Anchors
An Anchor is a stimulus that induces a response. Anchors are visual, auditory kinaesthetic, olfactory (smells) or gustatory (taste) triggers that become associated with a particular state or response. Whenever we respond without consciously thinking we are under the effect of an anchor. Anytime a person is associated in an intense state and at the peak of that experience, a specific stimulus is applied, the two will be linked neurologically and produce an anchor. It is derived from the famous Pavlovian stimulus-response reaction – known as classical conditioning. Anchors occur both naturally and intentionally. It is very useful for changing behaviours and feelings as well as consistent thought patterns. We can anchor in all systems - V-A-K-O-G, as well as verbally and spatially.
NLP 34 Exercise: Setting an Anchor
Refer handout.
NLP 35 Collapsing Anchors
Collapsing anchors is a technique used to defuse or remove a negative or unresourceful anchor by absorbing it into a positive anchor. It is based on the assumption that, given the option, human beings will normally select an outcome, which is nice/happy/positive over one, which is nasty/sad/negative. Two separate anchors are released simultaneously combining two different internal experiences. As the two anchors are released at the same time, we can release negative anchors that have unconsciously been set, creating instead a more powerful desired state. Examples of uses: • Not liking affection • Test anxiety • Not liking compliments • Not liking being alone • Scared of the dark • Fear of public speaking
NLP 36 Exercise: Collapsing an Anchor
Refer handout.
NLP 37 Submodalities
The structure and process of language within the Representational System = the meaning From an NLP perspective the content of a thought is not as important as the way it is structured and processed within the individual.
You can change the meaning of a thought by changing its structure and the ways it is processed (the way it is held in their mind/body).
We don’t have to change the content of a clients story to change their experience of it.
NLP 38 Submodalities
Visual Auditory Kinesthetic
Black & White or Colour Location Location Size Near or Far Direction Shape Bright or Dim? Internal or External? Intensity Location? Loud or Soft? Steady
Size of Picture Fast or Slow? Movement/ Duration
Associated / Dissociated? Vibration Pressure/Heat? Focused or Defocused? High or Low? (Pitch) Framed or Panoramic? Weight Movie or Still?
NLP 39 Changing Submodalities
This process can be used to change a limiting belief. This can be an even more powerful process when Spatial Anchors are utilised for each state. Examples of uses: I’m a slow learner I don’t deserve that I’m not smart enough
NLP 40 Exercise: Submodality Belief Change
Black & White or Colour No longer true Limiting Belief Absolutely True New Belief
Near or Far
Bright or Dim?
Location?
ReferSize of Picture to handout. Associated / Dissociated?
Focused or Defocused?
Framed or Panoramic?
Movie or Still?
NLP 41 Parts
We ay have disconnected parts of the nervous system/unconscious mind. Born of Significant Emotional Events (SEE’s) that the unconscious has isolated from the rest of the neurology and consciousness. Have different behaviours, beliefs and attitudes that often conflict with other parts because they cannot communicate with the rest of the system. All parts were once a part of a larger whole. Reintegration is possible. Both parts will have the same highest intention. Their purpose is normally to protect. Usually they have their own values and beliefs systems. They represent an incongruence in the individual as the parts are incongruent themselves.
NLP 42 Parts
Examples of Parts: A part of me wants to lose weight, a part of me doesn’t I want to meet new people, but I like being on my own On one hand I want to get a new job, on the other hand I’m fine where I am I don’t have enough time for homework, but I can find time to do fun things I like to do I want to be more outgoing, but something stops me I want to be in a relationship, but I don’t want to give up my freedom
NLP 43 Exercise: Parts Integration
Refer to Handout.
NLP 44 The History of Time Line
The first therapeutic uses of a ‘timeline’ originated by Sigmund Freud. Freud incorporated peoples ability to shift their perception of time as important part of his psychoanalytic therapy. From Freuds work, the first aspects of timeline were developed in 1979 with the advent of the Meta Program that encompases “in time” and “through time”. The ‘string of beads’ analogy in relation to a gestalt was coined by William James in the 1890’s. The first processes to include timeline were created by Steve and Connirae Andres in the early 1980’s. The term Time-Line Therapy was coined and trade marked by Tad James.
Greg Elsey 45 How You Store Time
Your Time Line is a way to record, store and track the past and future.
It’s a chronological index of memories.
NLP 46 Where Is Your Timeline?
NLP 47 Exercise: Where Is Your Timeline? In Time
Through Time
NLP 48 How You See Time: In Time
You are in the Time Line - your Time Line touches you It passes behind your peripheral vision You live in the here and now experience, dislikes schedules Avoids closure and decision making Loves keeping options open Gets organised only when have to Takes life as it comes 15 minutes late is still on time
NLP 49 How You See Time: Through Time
The Time Line is outside of you – your Time Line does not touch you. Mindful of logical sequence of events Needs closure Needs to have a decision made – sticks to it Planful - loves schedules and is organised Plans life and aims for it 5 minutes late is too late
NLP 50 Time Line Indicators
Body Language Pointing, leaning, or nodding head, in direction of past or future. Language patterns “I’ve put it all behind me” “I’ve pushed that aside for now” “Some day we’ll look back and laugh”
NLP 51 Exercise: Unconscious Pattern Change
This process uses the Time Line, and is useful for clearing unresolved negative emotions, limiting beliefs and unuseful patterns of thought, emotion and behaviour.
Refer to handout.
NLP 52 Exercise: Clearing Anxiety
This is a useful Time Line process to use with a client, and teach them as a tool to help themselves.
Refer to handout.
NLP 53 The only limits you have, are the limits you believe. Wayne Dyer
NLP 54 Questions?
NLP 55 Thank you.
NLP 56