Neuro-Linguistic Programming Unit 1 Day 3 - NLP Your Trainer Today: Greg Elsey
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Neuro-Linguistic Programming Unit 1 Day 3 - NLP Your Trainer Today: Greg Elsey Masters in NLP NLP 2 Housekeeping Phones to silent Emergency Exits Bathroom Kitchen Start on time – 10:00am Finish 4:30pm Lunch - 1 hour Leave the classroom as you found it NLP 3 Outcomes To be aware of the concepts and terminology of NLP. To experience some NLP Processes and how they can be used in Hypnotherapy. NLP 4 What is NLP? Neuro: The neurological system through which experiences are translated into conscious or unconscious thought. Linguistic: How people communicate and how language is used to make sense of experiences. Programming: The fundamental NLP concept that behaviour and thinking can be coded and consequently reproduced. The programs of the mind. NLP 5 History of NLP NLP began in the early 1970’s. Started by John Grinder (assistant professor of linguistics), and Richard Bandler (student studying computer programming and psychology). They modelled Virginia Satir (Family Therapist), Fritz Perls (Physchotherapist and founder of Gestalt), and Milton Erickson (Hypnotherapist). John Grinder and Richard Bandler took these models and: 1) Discovered patterns of excellence. 2) Found effective ways of thinking and communicating. The creators of NLP Richard Bandler and John Grinder in the mid 70’s referred to NLP as, "an attitude, and a methodology that leaves behind a trail of techniques". Was built on by others such as: Robert Dilts, Frank Pucelik, Steven and Connirae Andreas, Judith DeLozier, Leslie Cameron Bandler, Michael Hall, David Gordon, Steve Gilligan. NLP 6 The 3 Minds Higher Conscious Mind Knows your purpose, is non-judgemental, non-critical. Sigmund Freud – Superego; Carl Jung – Spiritual part of the mind. We communicate with the higher conscious when we relax and go within. Conscious Mind Thinking, perceiving, judging part of your mind that exists by using the 5 senses: Visual, Auditory, Kinesthetic, Olfactory, Gustatory. Unconscious Mind Stores memories, emotions, behaviours, habits, beliefs, values. NLP 7 The Unconscious Mind “The unconscious mind is made up of all your learnings over a lifetime, many of which serve you in your automatic functioning. Now, a great deal of your behaviour is the automatic functioning of these forgotten memories.” Dr. Milton H. Erickson “The unconscious mind records all 1001 little details the conscious mind neglects.” John Grinder NLP 8 The Unconscious Mind Holds everything you see, hear, touch, taste, smell and think, as it comes from the conscious mind first. Subservient to the conscious mind. No decision making facility of it’s own. Does not judge, analyse or think. Processes and stores only. Doesn’t process negatives. NLP 9 Exercise: The Power of the Mind 5 Volunteers. NLP 10 NLP Presuppositions The most important thing about a person is their behaviour. All behaviour has a positive intention. People are not their behaviour. Respect for other peoples model of the world. Resistance in communication is a sign of a lack of rapport. The meaning of communication is the response you get. All procedures should increase choice and wholeness. The mind and body are connected and therefore affect each other NLP 11 NLP Presuppositions The map is not the territory. Everyone has the potential for genius. There is no failure, only feedback. We are all doing the best we can with the resources we have. You are in charge of your mind, and therefore your results. People have all the resources they need to succeed and to achieve their desired outcomes. When you know better, you can do better. The Law of Requisite Variety: The system/person with the most flexibility of behaviour will control the system. NLP 12 Processing Information At any moment, there are 2,000,000 bits of information being sent to us. Of those 2,000,000 we are able to accept only 134 bits. Our unconscious mind deletes, distorts and generalizes this information according to our values, beliefs and programs then allowing us to chunk this information into 7 (plus or minus 2) chunks. Video NLP 13 Values and Beliefs Values What is important to us. Values help top guide us toward what we want, and are mainly unconscious. Drives a persons true purpose. How we judge good, bad, right, wrong. Beliefs Beliefs are truths we hold about everything. Our beliefs are more conscious. We speak using our beliefs. eg I am not good at this. NLP 14 Communication 7% of communication is transmitted through the words themselves. 38% via how the words are said (tone of voice) 55% through non verbal communication (body physiology) NLP 15 Rapport Rapport is the ability to join someone at their 'reality' or 'map of the world’, and to make them feel comfortable, that you have a strong common bond and that you understand them. These are the things that put people at ease, make them more responsive to you, let down their guard and trust, like, befriend you. Essentially rapport is the most important skill that you can develop as a therapist and for that matter in your everyday life. Rapport is the ability to communicate successfully. Resistance is a sign of lack of rapport. NLP 16 How is Rapport Created? The most effective ways of doing this are by 'Mirroring and Matching' two concepts that originated in NLP (Neuro-linguistic Programming). Mirroring and Matching are essentially the ability to pay close attention to someone’s language, beliefs, values and physiology and copy them either overtly or covertly, consciously or unconsciously. Mirroring is essentially copying without causing offense and without being obvious, essentially reflecting back the physical (unconscious) patterns of behaviour of the person you wish to mirror. Matching is almost identical as a concept but normally includes the person’s map of the world, language, beliefs etc as well as the physical mannerisms. NLP 17 Mirroring and Matching Whole Body: matching adjust your body to approximate the other persons physical behaviour. (head, arms, legs, toes, hands, feet, fingers etc) Gestures: Match the persons gestures. (hand waving, cross of arms or legs, finger movements, head tilts etc) Facial Expression: Match movement of ears, eyebrows, eyelids, jaw position, nose twitch, mouth movement etc) Breathing: (one of the best) pattern rate, depth, location Vocal Characteristics: word and sentence length, volume, tempo, accent, Common words/phrases spoken etc NLP 18 Representational Systems A representational system is the way people best represent the aspects of their world. The representational systems are how we code events, experiences and information in one or more of the five sensory systems: sight (visual), sound (auditory), feel (kinaesthetic), smell (olfactory) and taste (gustatory). All communication starts with a thought, then we use our words, tone, and physiology (body language) to communicate with others. Visual: What we see or the way someone looks at us. Audio: The sounds and words we hear, and how we hear them. Kinesthetic: Feelings, touch. Audio (Internal) Dialogue: Internal Dialogue, self talk. NLP 19 Predicates Language is used to communicate thoughts, so the words we use reflect the way we think. Since we use words to describe our thoughts, our choice of words indicate which representational system we are using. Sensory-based words (adjectives, adverbs and verbs) are called predicates. Habitual use of one kind of predicate indicates a person s preferred representational system. NLP 20 Predicates - Examples Visual: see, view, observe, witness, sight, spot, glimpse, glance, peer, peek, peep, survey, eye, analyse, appear, inspect, vision, illustrate, witness, an eyeful, clear cut, in light of, looks like, spectators view, mind's eye, paint a picture, bird's eye view, in view of, looks like, can see that, pretty as a picture. Auditory: announce, rumor, gossip, remark, divulge, hush, voice, converse, utter, sound, report, listen, loud, utter, communicate, screech, talk, tone, silence, Afterthought, blabbermouth, heard voices, can hear what your saying, hold your tongue, outspoken, rings a bell, loud and clear, earful Kinesthetic: active flow, hustle, feeling, stress, stir, whipped, tied, fondled, panicky, solid, firm, motion, pressure, sensitive, bend, grasp, hit, climb, fall, catch, chew, all washed up, get a handle on it, hand in hand, can you feel that, get in touch with, hot head, light headed, pain in the neck, sharp as a tack, pull some strings, stiff upper lip, get the drift of, control yourself, boils down to. NLP 21 Meta Programs Meta Programs are the perceptual filters through which we perceive the world that are beyond (meta) our conscious experience. Meta programs are our inputting, sorting and filtering preferences. They guide and direct our thought process and behaviour. They determine how we motivate ourselves, make decisions, buy things, what we are interested in, how we manage time, how long we stay in a job or relationship, our effectiveness with tasks and how we solve problems. They are the programs, which guide and direct other processes (hence the “Meta”). Because of this, they play a key part in what others see as our personality. We tend to forget they are things we do rather than who we are. They are typical patterns in the strategies or thinking styles of the person. NLP 22 Meta Programs The internal programs that guide our behaviour. The perceptual filters through which we perceive the world that is beyond our conscious experience. Basic Meta Programs