Learn More About Visa's Benefits
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Trip Cancellation (Cont.) Priority Pass (Cont.) Priority Pass (Cont.) Visa Airport Companion (Cont.) Visa Airport Companion (Cont.) Your Guide to Benefits Package Benefit amount 7. Any claim occurring as a result of: War, civil war, invasion, insurrection, 6. Participating lounges report to Priority Pass cardholders visits regularly. What are the Priority Pass members’ conditions of use? the airport which means that access is only provided to these lounges 32. By inputting payment card details for payment of the annual membership barred from doing so under any applicable laws and be the owner of an (b) If your eligible Visa Infinite or Visa Signature Credit card is exceeded. The maximum luggage capacity is a recommendation 10 ACCEPTABLE USE POLICY For you and anyone you purchased a ticket for with your eligible Visa card– revolution, usurped power or action taken by governmental authority in a. Lounges with electronic readers report the visits daily or weekly. 1. The cardholder agrees that by using a Priority Pass card or, if applicable, its if cardholders are traveling between Schengen countries (an up to fee, the cardholder accepts that these card details will be used for Eligible Card. You also promise that any registration information that you issued in Chile or Peru please refer to Appendix A for additional for guaranteed passenger comfort. In the event the User wishes 10.1 You agree not engage in any illegal activities which includes but not coverage applies up to a maximum amount depending on your card type, as hindering, combating or defending against such an occurrence; b. Lounges with manual imprint machines and vouchers report visits corresponding Digital Membership Card, they agree to and accept these date list of Schengen countries is detailed at http://ec.europa.eu/dgs/ payment for any lounge visits at the prevailing rate. submit to DragonPass is true, accurate, and complete, and you agree to transportation service entitlements. to exceed the recommended luggage capacity, any inconvenience limited to: stated in the tables below. 8. Any claim occurring as a result of participating in military, naval or air monthly. Conditions of Use. These Conditions of Use will prevail over any other home- affairs/what-we-do/policies/borders-and-visas/schengen/index_ 33. The Priority Pass Group of companies is constantly trying to improve the keep it that way at all times. (c) The pay as you go transportation service is available at most experienced is responsibility of the User (e.g. having to travel with (a) Incite racial hatred service of any country; en.htm). luggage in the cabin). The driver will have the right to deny the Beyond Ultimate Visa of Optional Benefit FirstBank 7. Priority Pass reports the cardholders’ visit activity to Visa on a monthly terms and conditions provided to the cardholder in relation to use of the services it provides. If the cardholder has any concerns or complaints they 4.3 DragonPass has the right to suspend or terminate your account at its global airport locations. The service can be booked only in the 9. Accident occurring while a passenger on; or operating; or learning to (b) Spreading of cult or false religion basis. In turn, Visa uploads the bank’s cardholders visit activity via Visa Priority Pass card or its corresponding Digital Membership Card. 19. Admittance to lounges is subject to cardholders and any guests if should contact Priority Pass. Priority Pass may monitor telephone calls to sole discretion with no refund if information provided is considered by following routes: (i) from the personal address or office of the User transfer of any hazardous or otherwise unsuitable luggage based operate; or serving as a member of the crew of any aircraft except as (c) Spreading of rumor that destabilize the society Online system. 2. The Priority Pass card is not transferable and is only valid up to its date of permitted (including children) behaving and dressing in accordance with maintain and enhance its services. All complaints relating to any lounge DragonPass to be false, incorrect and/or incomplete. to an International Airport in the available locations (ii) from the on the local road and traffic safety regulations, or to protect the car Visa Infinite • Up to USD 2,500 per person provided in the policy; (d) Spreading of pornography, violence and gambling expiry and when it has been signed by the cardholder. The card may not be the relevant lounge terms and conditions and any person not complying visit should be made within six months of the relevant lounge visit. International Airport to the personal address or office of the User. from damage. In case the service is denied due to such luggage, How are the renewals handled? 4.4 You are solely responsible to maintain your account information. (e) Spreading of content that humiliate or harm others How is the claim submitted? 10. Accident or claim occurring as a result of participation in any used by any person other than the named cardholder and only one Priority with such terms and conditions may be asked to vacate the lounge 34. To make a complaint the cardholder can: Any route shall take place without additional stops or stopovers. pets, or extra passengers, the booking will be charged in full, FirstBank 1. The issuing bank is responsible for notifying Visa the desire to renew 4.5 Neither Visa nor DragonPass will be held responsible if your account is professional, semi-professional or interscholastic team sports or any facilities. The Priority Pass Group of companies is not liable for any loss regardless of whether the passenger is able to use the transfer or (f) Alter or Delete DragonPass information without permission The cardholder or beneficiary has three options to open a claim: the Priority Pass program prior to the expiration of current participating Pass card may be used for each lounge visit. a. Call Priority Pass on UK +44 208 680 1338, Hong Kong +852 2866 terminated due to account information not being updated. (d) The transportation service is provided by DragonPass in bodily contact sport; suffered by the cardholder and any guests where a lounge operator partnership with Get-E International B.V. (operating as “GET- not. (g) To clone, copy, sell or resell DragonPass service to others 1. Benefits Portal agreement. 3. The Priority Pass card is not a payment card nor is it proof of 1964, USA -Dallas +1 972 735 0536 4.6 You are not allowed to transfer DragonPass membership for registration 11. Accident or claim occurring as a result of participation in contests of has refused admission because the cardholder and/or guests have not E”) who act as an agent and technology provider between third commercially. 2. If bank decides not to renew the program, the issuing bank must contact creditworthiness and attempts to use it as such could constitute fraud. b. Write to Priority Pass, PO Box 815, Haywards Heath, RH16 9LR, United that is given by partners. You can request to terminate your DragonPass 5.5. Third Party Offers Basic Benefits In case you have any questions or doubts on any step of the process, contact speed using a motorized vehicle or bicycle; in skydiving/parachuting, complied with these conditions. party transport provider and Users. All drivers are licensed taxi or Visa immediately. The bank will have to send Visa a list of all cards 4. Admittance to a lounge is conditional upon presentation of one valid Kingdom membership by contacting DragonPass Support Service through the (a) All DragonPass partnerships offers, privileges or discounts listed on 11 TERMINATION us via Chat. hang gliding, bungee jumping, scuba diving, mountain climbing, pot- 20. To the fullest extent allowed by law, the Priority Pass Group of companies private hire car companies that operate according to our Agency The following wording is applicable to Auto Rental Insurance, Price Protection, Puchase Protection, Extended Warranty, Baggage Delay, Baggage Loss and Travel Accident Insurance. Visa is not an insurance numbers that are in the market with a future expiration date. Priority Pass card or, if applicable, its corresponding Digital Membership c. Email at [email protected] following channels: [email protected] the App are subject to individual participating merchants’ terms and 11.1 DragonPass may terminate use of the service at any time by giving notice company. The insurance coverages are provided to the eligible Visa cardholders by a Member Company of AIG Insurance Company underwriting the Insurance coverage, and/or corresponding Reinsurer, The cardholder may access the Visa Benefits’ Portal through the link holing or while riding on a motorcycle (greater than 100 cc); Agreement. Card per person only (some restrictions may apply to Priority Pass Select accepts no responsibility for the actions of the cardholder when using 35. Priority Pass will try to answer the cardholders query within five working conditions, as indicated in the App. Participating merchants terms of termination to you. if applicable, in the country where Visa has bound these coverages. The insurance company is the one to decide on the coverage and payment of claims based on the documentation submitted and the www.visa.com/benefitsportal 12. Accident or claim occurring while under the influence of drugs, alcohol 3. If issuing bank does not notify Visa about the renewals two months prior 5 DRAGONPASS SERVICE REGULATION cardholders and Priority Pass cardholders in the U.S. that receive their any participating lounge and shall not be responsible for any personal days of receipt. If Priority Pass is not able to respond to your complaint (e) All transportation services are required to be reserved at a and conditions may be subject to change without prior notification 11.2 Upon any termination: terms and conditions of the coverage.