For Seniors for Families
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2015 IMPACT REPORT GOING WIDER FOR SENIORS GOING DEEPER FOR FAMILIES HOPE AND DIGNITY FOR ALL Dear Friends, Last year, Catholic Social Services had the honor to serve 13,000 seniors and families. By helping seniors live independent, connected lives and by helping families thrive, we continued our 70-year tradition of providing services that address the community’s unmet needs. While we are proud of our efforts, we are not satisfied; we see an urgent need to do more. Seeing the population of seniors grow rapidly and families facing more complicated challenges, we recognize an opportunity to provide more meaningful help. Rachel Lustig That is why this year, we developed and implemented a strategy to Go Wider and Deeper. President & CEO ‘Go Wider for Seniors’ to help more seniors age with grace and independence. ‘Go Deeper for Families’ to provide more holistic care to help families thrive. We made huge strides in 2015! We served 17% more seniors last year, helping an additional 420 of our elderly neighbors to age with dignity and independence. We provided more intense care in each of our family programs, and the 96,000 meals provided became entry points to individually focused opportunities. And, we keep building as there are exciting initiatives being launched in 2016 for both seniors and families. Thomas R. Winters But, we didn’t do this by ourselves. We could not have done this without YOU. Board Chair YOUR generosity ensures help for seniors and families when they need it most. YOUR time spent in strategy, companionship, volunteering and prayer more than doubles our capacity. YOUR passion inspires us to see the dignity in each person. YOUR hope helps us imagine a brighter future in each situation. YOUR trust makes it possible for us to build new opportunities for our clients. YOU are living Pope Francis’ call to have “our every word and gesture, ought to express God’s compassion, tenderness and forgiveness for all.” YOU are Catholic Social Services! Rachel Lustig Thomas R. Winters MISSION Motivated by faith, Catholic Social Services helps poor and vulnerable seniors and families reach their potential. Jennifer Fears-Volley joined VISION our team as Director, Catholic Social Services envisions a world in which all who Counseling & Pathways are in need are able to meet their potential to live with dignity, hope, and purpose. VALUES n COMPASSION n IMPACT n COURAGE Ramona Reyes joined n RESPECT our team as Director, n EXCELLENCE Our Lady of Guadalupe Center 2 GOING WIDER FOR SENIORS HOPE AND DIGNITY FOR ALL GOING DEEPER FOR FAMILIES Senior Staff Rachel Lustig 2015 BOARD MEMBERS President & CEO Mr. Thomas R. Winters, Chair Ms. Kathy McGinnis Sabree Akinyele Human Resource Consultant WinterMark Consulting LLC Vice President of Programs Mr. Tony Ruscilli, Chair Elect Mr. Joseph Miller Ruscilli Construction Company Vorys, Sater, Seymour and Pease Laura Campise Rev. Mr. Roger Minner Director of Mission Advancement Mr. Mark Huddy, Episcopal Moderator The Buckeye Ranch Diocese of Columbus Nazree Gore Mr. Jim Negron, Immediate Past Chair Mr. Kenneth Ramos Federal Aviation Administration Controller Corna Kokosing Construction Mr. John Rush Mr. John Barker CleanTurn Dave Desender Ohio Restaurant Association & Regional Director, Eastern Region Mr. Harold Schafer The Ohio State University Nationwide Jennifer Fears-Volley Mr. Pete Beirne S3 Technologies Mr. Robert Schmidt, Jr. Director, Counseling and Pathways Porter, Wright, Morris & Arthur Mr. Jamaal Bell The Ohio State University Mr. Andy Sonderman Debbie Hilliard Suburban Natural Gas Company Director, Supportive Services & Ms. Mary Gallagher HOME Choice Ohio Hospital Association Mr. Roger St. Cyr Investment Management VP, Sr. Barbara Hahl retired Susan Marshall Mount Carmel Health System Director, Senior Companion & Ms. Brenda Stier-Anstine Ms. Marian Hutson Friendly Visiting Marketing Works Bishop Watterson High School Ms. Amelia Watkins Mr. Gary Irvine Barbara McKenzie Midwest Retirement Consultants Grange Insurance Regional Director, Southern Region Mr. Chad Wilson Jr. Ms. Jill S. Kirila Nationwide Ramona Reyes Squire Patton Boggs FISHER BOARD FELLOW Director, Our Lady of Guadalupe Mr. John Mackessy Center Ms. Danielle Black Harris, Mackessy & Brennan, Inc. The Ohio State University Fisher College of Business Catholic Social Services thanks our outgoing board members for their many years of service and dedication to our mission: Marian Hutson John Rush Roger St. Cyr Brenda Stier-Anstine Jennifer Fears-Volley joined our team as Director, Counseling & Pathways Ramona Reyes joined our team as Director, Our Lady of Guadalupe Center 3 Today, our programs are needed more than ever because our senior population is living Going Wider longer. While the gift of life is a tremendous blessing, aging can be a challenge – especially FOR SENIORS in the face of poverty, disability, or isolation. Many seniors have compounding challenges, such as declining health, limited mobility, and shrinking incomes. According to the Report to the Community 2015 by the Ohio Association of Area Agencies on Aging, the senior population in Ohio will grow by 47% by 2030. CSS’s services are a scalable solution to care for our growing population of seniors. It is our goal to grow the number of seniors we serve by 8% each year, so we can double the number of seniors we serve in 10 years. Currently, we are positioned to meet this goal. In 2015, we served 17% more seniors. SENIOR IMPACT REPORT We are helping seniors remain independent. n 95% of Supportive Services clients and 98% of Transportation % Services clients said CSS helped 100 them remain independent living needs met n 100% of clients have living needs met through Payee and Money Our services are a Management programs solution to care for our growing population of We are combating isolation that seniors. It is our goal to homebound seniors face. double the seniors we serve in 10 years. n 95% of our companionship clients feel less lonely 4 IN 2015, WE SERVED 17% MORE SENIORS THAN IN 2014 ANNE’S STORY At 71, Anne was working 18 hours a week to supplement her Social Security funds, and she was still struggling to make ends meet. On most days she ate only one meal – a hot dog and one slice of bread. With some persuasion from her granddaughter, Anne agreed to meet with Tania, a social worker from Catholic Social Services in our Licking County office, and she slowly allowed Tania to help her work through her depression and obtain food and affordable housing. Today, Anne lives in subsidized senior housing and “loves” her new home. She says that before, “I was like a robot, just getting by each day,” but since moving, Anne has made new friends who have brought joy back into her life. Now she has the freedom to visit her neighbors, go to the community center and join in the activities or have See more of Anne’s story on a meal, and she can even afford to “order a pizza now if I want.” Anne is proud of her independence and amazed the video on our website: by what a positive difference Catholic Social Services has www.colscss.org. made in her life. 5 We are proud to say we served 10,114 people through our family programs, and we have Going DEEPER a 95% satisfaction rate. Our family services range from food assistance to intensive counseling and case management support. FOR FAMILIES People come to us when they need just a little help, but more often, their challenges run deeper, and they need more help to get back on their feet. That is why we are strengthening our efforts to“Go Deeper for Families” to build a deeper, trusting relationship to help families thrive through more holistic and intensive We are helping families care. Together, we can help families build to thrive by growing our a stable income and network of loving and intensive services. accountable relationships. FAMILY IMPACT REPORT How did we go deeper? n 100% domestic violence survivor housing stabilization n 96,000 meals provided % n 90% depression improvement 100 in counseling stable housing n 98% of graduates of violence intervention class stayed out of jail n 54% increase in services at the St. Francis % Catholic Outreach 90 depression Center improvement 6 BRIAN’S StORY Brian had a hard life, and he had made some bad choices. By the age of 22, he had been in and out of jail with a history of drug abuse and was separated from his wife. But when his son was born addicted to heroin, it was a wake-up call. He knew he needed to be a better father, and to learn how to do that, he sought help at the St. Francis Catholic Outreach Center for anger management and parenting education classes. As we got to know Brian, we were able to support his efforts to stay clean and find a stable job. The classes helped Brian learn how to walk away from bad situations and stop and think about the consequences of his actions before reacting. Today, Brian has a steady job and was recently awarded custody of his children. He is determined to make a better life for himself and his sons, and to give them the life all three of them deserve. 54% increase IN SERVICES AT ST. FRANCIS CATHOLIC OUTREACH CENTER St. Francis Catholic Outreach Center, Portsmouth % Staff, Leadership, 90 and Volunteers depression improvement 7 VOLUNTEERS We want to thank our volunteers for their kindness, generosity, and service to seniors and families at Catholic Social Services. 125,279 In the past year, our 990 volunteers provided 125,279 hours hours of of service. In Portsmouth, we saw a 150% increase in volunteers, volunteer and our Friendly Visiting Program had a 61% increase in volunteer hours.