LOW Mei Qing (Angel) Address No 39, Jalan Desa Residen 2, Levenue, Desa Parkcity, , 52200, . Nationality Malaysian Date of Birth 20th May 1996 Contact No. 019-2256046 Email [email protected]

OBJECTIVE A flexible and enthusiasm individual who use hospitality professional skills in the best possible way for achieving the company goals.

Jan 2020 – Dec 2020 Bachelor’s in International Hotel and Events Management IMI International Management Institute, Lucerne, Switzerland July 2019 – Dec 2019 Bachelor’s in International Hotel and Events Management KDU University College, Untropolis Glenmarie, Malaysia May 2017 – May 2019 Diploma in International Hotel Management KDU University College, Untropolis Glenmarie, Malaysia Jan 2009 – Nov 2014 Sijil Pelajaran Malaysia Sekolah Menengah Kebangsaan Kepong Baru, Kuala Lumpur.

INTERNSHIP Aug 2020 – Dec 2020 Occam Studio Production Executive - Coordinate with clients and colleagues. - Arranged photoshoots by organizing schedules. - Worked out a weekly cleanliness schedule. - Implemented supply inventory count sheet to record for estimate, use and storage. Aug 2019 – Dec Shangri-La hotel Kuala Lumpur 2019 Food & Beverage Department - Assisted service colleagues in breaking down and cleaning up - Assisted service to colleagues in completing pre-shift duties - Welcomed guests to the restaurants and escorted them to their table in a pleasant hospitable way - Served drinks and dishes to guests in a professional manner Housekeeping Department - Understood the housekeeper’s task in the outlet - Cleaned toilets and rooms - Checked and recorded the “found and lost” items - Assisted in maintaining and controlling housekeeping equipment Front Office Department - Greeted customers and assistant doorman - Guided guest to reception - Provider of attentive service - Provided a friendly and personalised welcome for guests

EMPLOYMENT HISTORY April 2021- present PJC Agro Sdn Bhd Officer Admin cum Receptionist - Processes expense reports and invoices. - Handles numerous personal details and needs with discretion and confidentiality. - Greets customers Apr 2016- Jul 2016 LIK YEK SDN BHD Marketing Administrative Assistant - Provided administrative assistance by drafting high quality correspondence, formatting, editing and maintaining files and records. - Coordinated managers' schedules, making appointments and establishing agendas - Processed expense reports and invoices. - Handled numerous personal details and needs with discretion and confidentiality. Jan 2015 – Dec 2015 JITTRA SDN BHD Accounting Assistant - Created reports for senior management detailing metrics on tenant statistics, past due payments, and vendor invoices. - Drafted vendor invoices and past-due letters for tenants - Processed tenant payments and updated system

LANGUAGES Mandarin Mother tongue English Intermediate Malay Intermediate

EXTRA CURRICULUM ACTIVITIES Dec 2019 Certificate of Completion in Intermediate Wall Street English, Kuala Lumpur 22nd May 2017 Sijil Penghargaan Pusat Darah Negara, Kuala Lumpur Mar 2016 – Dec 2016 Japanese Language Dynamic Vision Resources SDN. BHD, Kuala Lumpur 12th Apr 2015 Certificate of Change Leo Club of SMK Taman Bukit , Kuala Lumpur 30th Mar 2015 Certificate of Appreciation (Accounting Quiz) Seri Stamford College, Kuala Lumpur 14th Nov 2008 Certificate of Achievement for Successfully Completing smart draw, Magical Story Studio, Drawing Program, Microsoft Word, Excel and Power Point. Edutech

SKILLS Information Technology Basic Editing Movie, Basic AI, Basic PS. Microsoft Office Skills Microsoft Word, Microsoft Excel and Microsoft PowerPoint Knowledge Basic Accounting Skill, Basic Marketing skills, Designs or Drawing, Logical thinking and Problem Solving Behavior Keen learner, hard-working, responsibility, initiative, good in teamwork, Energetic and creative.

REFERENCE Mohd. Maharis Mamat Senior Lecturer (Culinary) School of Hospiltality, Tourism & Culinary Arts University of Wollonggong Malaysia KDU (UOWMKDU) Selangor, Malaysia. [email protected] / +60 12-314 9702

Arnaud Frapin-Beaugé Senior Lecturer in Marketing and Accommodation Management IMI International Management Institute, Lucerne, Switzerland. [email protected]

Dr. Carrie-Ann Bruehlmann Dipl. Hôtelier/ère-Restaurateur/rice HF Programme Manager IMI International Management Institute, Lucerne, Switzerland. [email protected]