How Do I Update My Huawei Mate 8?
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文档名称 文档密级 1. Functions HUAWEI NXT-L09 /L29 was developed by Huawei as a mid-range to high-end smartphone that adopts Huawei's EMUI 4.0 platform (compatible with Android M) and features the following: Application processor HUAWEI Kirin 950 octa core (4 x 2.3 GHz + 4 x 1.8 GHz) micro 64-bit 16 nm processor 6-inch LCD lens screen configuration 32 GB ROM + 3 GB RAM (standard edition) 64 GB ROM + 4 GB RAM (premium edition) High-speed LTE networks supporting Cat 6 (NXT-L29 support CA:CA_1C/CA_3C/CA_7C/CA_38C/CA_39C/CA_40C/CA_1-3; NXT-L09 support CA:CA_1C/CA_3C/CA_7C/CA_38C/CA_39C/CA_40CCA_1-20/CA_2-12/ CA_2-17/CA_3-5/CA_3-7/CA_3- 20/CA_3-28/CA_7-20/CA_7-28/CA_4-17) 16 MP rear camera, 8 MP front camera Large-capacity battery. Typical: 4000 mAh. Fingerprint identification, compass, gyroscope, proximity sensor, gravity sensor, and Hall effect sensor DTS sound Bluetooth 4.2 and BLE Wi-Fi 802.11 a/b/g/n/ac supporting 2.4 GHz, 5 GHz, and Wi-Fi hotspots 2. Why is my phone screen red (especially with a white background) and why are the colors too bright? Your phone uses a high color gamut (wide color gamut) screen, which may seem slightly discolored when viewed from a side angle. This is a normal phenomenon and not a phone quality issue. Your phone screen is supplied by the world's best screen manufacturers LG and JDI, and its quality is guaranteed by Huawei's rigorous tests, so that you can rest assured. A phone screen can display warm or cold colors. You can adjust the screen color temperature on your phone according to your preferences by going to Settings > Display > Color temperature. In addition, your phone screen has 95% color saturation, producing richer color information and more vivid images. 华为保密信息,未经授权禁止扩散 第 1 页, 共 15 页 2016-4-29 文档名称 文档密级 3. Selling Points Designed for Performance and Efficiency Featuring groundbreaking hardware, the Mate 8 is the first smartphone to run the Kirin 950 chipset, boosting the CPU power by 100 percent, GPU performance up 125 percent, and power efficiency up 70 percent. The device’s architecture balances energy efficiency with high-end performance through 4 x A72 2.3 GHz processors and 4 x A53 1.8 GHz processors. Equipped with a 4000 mAh high-density battery, the Mate 8 delivers industry-leading power efficiency with normal usage of the device offering over two days of charge time. And with turbocharging technology, the phone is able to charge a day’s worth of power in just 30 minutes, which is 105 percent faster than the Apple iPhone 6s Plus. In fact, regular users can go without charging their phone for 2.36 days, and heavy users can go without charging for 1.65 days. The Mate 8 also features an advanced thermal design, which allows higher heat dissipation and leads to lower power consumption. Built for Productivity Running on Huawei’s EMUI 4.0 Operating System, based on Android Marshmallow 6.0, the Huawei Mate 8 offers hundreds of user experience tweaks and improvements including a built-in automatic defragmentation application which maintains performance and enhances the user experience. Additionally, the Mate 8 features a productivity-enhancing split-screen mode that enables enhanced multitasking between apps. Smart and Secure The Huawei Mate 8 introduces a new generation of fingerprint security with enhanced protection technology. The circular fingerprint sensor on the back of 华为保密信息,未经授权禁止扩散 第 2 页, 共 15 页 2016-4-29 文档名称 文档密级 the smartphone has a depth of 0.45 mm, improving the effective identification area by 10 percent. In addition, the fingerprint recognition algorithms include three levels of biometric information, increasing the unlock speed by up to 100 percent and cutting recognition failures in half. The Mate 8 maintains two sets of fingerprint interface standards to improve smartphone payment experiences—the Fast Identity Online (FIDO) and Android M standards. It also includes strong chip security with real-time encryption and decryption technology for data protection. If a phone is stolen, user data cannot be obtained. The Mate 8 also has a microSD card lock, preventing anyone from accessing content from the card without a password. Stunning Photography Huawei invested $98 million and three years into R&D to develop the first proprietary image sensor processor for faster focusing, higher clarity, and more accurate color shading. A leading team of 300 people were assembled in France to increase the processing speed of the camera, resulting in increasing the throughput rate by four times with 14-bit precision. In addition, the Mate 8 adopts the revolutionary, all-new Sony 16MP IMX298, increasing the sensor size up by 23 percent for breathtaking images. The Mate 8 also features an 8 megapixel front camera for the perfect selfie and a new beauty algorithm to enhance skin tones in photographs. Efficient Conferencing The Huawei Mate 8 features “Super Hands-Free 3.0” technology that enables hands-free operation of the phone in a variety of locations. Whether you’re in a car, a conference room or at a crowded party, users can enjoy clear conversations from up to 3 meters away. With a 120 degree range of audio pick up and directional noise reduction, conference calls are crisper and clearer than ever before, no matter where they take place. Globally Connected The Mate 8 supports global connectivity and more bands than any other dual-SIM phone, including five 2G bands, 10 3G bands and 18 4G bands in 217 countries and regions with 1,334 sets of operation parameters. This makes it the perfect device for the global business traveler. Beautifully Crafted The Mate 8 features a refined, elegant design that highlights its beautiful 6 inch IPS-NEO display. With an 83 percent screen-to-body ratio, the phone is able to stay sleek and compact without sacrificing a large display. The 2.5D curved diamond cut glass and aerospace grade aluminum metal are joined seamlessly through ultra-fast diamond glass cutting technology, giving the device a sleek blend of beauty and practicality. 4. Dual card slot specifications Dual card slot specifications.xlsx 华为保密信息,未经授权禁止扩散 第 3 页, 共 15 页 2016-4-29 文档名称 文档密级 5. Why does the screen/bottom of the screen of the Huawei Mate 8 look yellow/dark? Answer to one-to-one question by users on the hotline: Have you ever enabled the Eyesight protection function? If you have, the problem will be solved by restoring the phone to factory settings. (When Eyesight protection is enabled, the phone's screen will turn yellow. To avoid users accidentally enabling the Eyesight protection function and mistaking the yellow tone for a defective screen, we have removed the Eyesight protection function since version B116.) Recommended answer to questions regarding the yellow/dark tone at the bottom of the screen: The Huawei Mate 8 uses an LCD screen delivered by top-tier industry suppliers. The screen is lit using backlight modules. Before delivering the Huawei Mate 8, Huawei conducts strict inspections on the uniformity of the luminance of every screen to ensure that each screen meets standards. Please rest assured. Huawei phones also have a function to adjust the color temperature to suit individual user preferences. You may set the color temperature by entering Settings > Display > Color temperature, uncheck the Default option, and drag the slider towards Cold until you're happy with what you're seeing. Recommended replies on the Internet by unofficial accounts: 1. I tried my Huawei Mate 8, and the bottom of the screen wasn't really yellow. But when I took a picture of my Mate 8 using another phone, the screen's bottom area did look a little dark in the picture. I think it was probably the lighting. You can't always trust pictures online. 2. I checked my Huawei Mate 8 after reading posts online. Maybe it was little dark at the bottom of the screen, but I never noticed it at all before. I think the color on the Huawei Mate 8 looks much more comfortable than all my previous phones. 3. I never noticed any yellow at the bottom of the screen. Why do you have to make your phone display an all white screen? That's not what a phone's supposed to do anyway. 4. My phone had the same issue, but it was only very slight. After I dragged the color temperature slider (under Settings > Display > Color temperature) to the right end (towards Cold), the problem was solved! It really worked. You guys might want to give it a try. 5. Almost all LCD screens have this issue – maybe it's the screen suppliers, but I can use the phone fine. I checked online. Basically everyone's phone has the same problem, whatever the brand. 6. Why does my phone say encryption failed when I power it on? The Huawei Mate 8 uses Google's latest Android 6.0. To protect your data, we have added a full-disk encryption feature to your phone. 华为保密信息,未经授权禁止扩散 第 4 页, 共 15 页 2016-4-29 文档名称 文档密级 If the startup process is interrupted when you power on your phone for the first time, the encryption process will be disrupted and your phone will display an encryption failure warning. You can fix the problem by resetting your phone. If the problem persists after you have reset your phone, please go to an authorized Huawei service center for an update. This will not affect the quality of your phone.