AVG Rescue CD for Windows User Manual

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AVG Rescue CD for Windows User Manual AVG Rescue CD for Windows User Manual Document revision 85.2 (7.4.2009) Copyright AVG Technologies CZ, s.r.o. All rights reserved. All other trademarks are the property of their respective owners. This product contains Windows software licensed from Microsoft Corporation and/or MS Affiliate(s). The Microsoft Windows Preinstallation Environment software included with this software may be used for boot, diagnostic, setup, restoration, installation, configuration, test or disaster recovery purposes only. This software contains a security feature that will cause end user's system to reboot without prior notification to the end user after 24 hours of continuous use. This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, Copyright (c) 1991-2, RSA Data Security, Inc. Created 1991. This product uses code from C-SaCzech library, Copyright (c) 1996-2001 Jaromir Dolecek ([email protected]). This product uses compression library libbzip2, Copyright (c) 1996-2002 Julian R. Seward. This product uses compression library zlib, Copyright (c) 1995-2002 Jean-loup Gailly and Mark Adler. This product contains freeCommander software, Copyright (c) 2004 Marek Jasinski. AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved. 1 Contents 1. Introduction........................................................................................................................ 4 1.1 Notice..................................................................................................................... to users 4 1.2 Basic..................................................................................................................... description of the AVG Rescue CD 4 1.3 AVG..................................................................................................................... Rescue CD key features 4 1.4 Minimum..................................................................................................................... requirements – operating systems supported 5 1.5 Minimum..................................................................................................................... hardware requirements 6 2. Installation........................................................................................................................ and Startup 7 2.1 How..................................................................................................................... to obtain the AVG Rescue CD and license file 7 2.2 Differences..................................................................................................................... between downloadable and standalone AVG Rescue CD 8 2.3 How..................................................................................................................... to download and create the AVG Rescue CD 8 2.4 How..................................................................................................................... to create the AVG Rescue CD - burning ISO image 18 2.5 When..................................................................................................................... should the AVG Rescue CD be used 31 2.6 Before..................................................................................................................... installation 31 2.7 AVG..................................................................................................................... Rescue CD startup and installation 33 2.8 AVG..................................................................................................................... Rescue CD Update Wizard 34 2.9 How..................................................................................................................... to recognize network adapter drivers 37 3. After........................................................................................................................ Startup 43 4. AVG........................................................................................................................ Rescue CD – Main Screen 45 4.1 Menu..................................................................................................................... File 46 4.2 Menu..................................................................................................................... Components 46 4.3 Menu..................................................................................................................... History 47 4.3.1 Scan.......................................................................................................... Results 47 4.3.2 Virus.......................................................................................................... Vault 47 4.3.3 Event.......................................................................................................... history log 47 4.4 Menu..................................................................................................................... Tools 48 4.5 Menu..................................................................................................................... Help 49 5. Scans........................................................................................................................ Overview 50 5.1 Scan..................................................................................................................... Whole Computer 51 5.2 Scan..................................................................................................................... Specific FIles or Folders 54 5.3 Scan..................................................................................................................... Results 56 5.4 Scan..................................................................................................................... Results Details 57 5.4.1 Results.......................................................................................................... Overview Tab 57 AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved. 2 5.4.2 Infections.......................................................................................................... Tab 57 5.4.3 Spyware.......................................................................................................... Tab 57 5.4.4 Warnings.......................................................................................................... Tab 57 5.4.5 Information.......................................................................................................... Tab 57 6. AVG........................................................................................................................ Rescue CD Tools 63 6.1 AVG..................................................................................................................... Command line 63 6.2 freeCommander..................................................................................................................... 71 6.3 Map..................................................................................................................... network drive 74 6.4 AVG..................................................................................................................... Registry editor 75 6.5 AVG..................................................................................................................... Ping 77 6.6 AVG..................................................................................................................... Scan disk 78 6.7 AVG..................................................................................................................... Notepad 79 6.8 AVG..................................................................................................................... IP Config 79 6.9 AVG..................................................................................................................... Keyboard 82 7. FAQ........................................................................................................................ and Technical Support 83 AVG Rescue CD © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved. 3 1. Introduction This User Manual provides complete overview of the usage and features provided by the AVG Rescue CD for Windows. 1.1. Notice to users We strongly recommend that only well experienced computer users with advanced computer knowledge use the AVG Rescue CD. The AVG Rescue CD is distributed as a bootable device that allows you to access operating system settings and all computer data. Incorrect manipulation of the operating system or its resources may result in partial or even complete loss of system stability and functionality or important data loss. If you decide to use the AVG Rescue CD, first, backup all your valuable data that resides inside your computer. Ideally use some portable device for storing backups, like CD/DVD disk(s), diskette(s), USB Flash disk or similar external device. 1.2. Basic description of the AVG Rescue CD The AVG Rescue CD is basically a portable variant of AVG based on the Windows PE platform. It is distributed as a bootable CD intended for operating system recovery in such an event where the system cannot be loaded in the regular way – for example due to substantial virus infection. Initially the AVG Rescue CD will load the temporary operating system Windows PE edition and run AVG, which can be then used in the usual way for virus detection and removal. In addition,
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