Marketing Audit Grand Theft Auto Group 8 Section 9 By
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Marketing Audit Grand Theft Auto Group 8 Section 9 By: Christina Hoze, Jonathan Lund, David Cibrian, Fidel Oropeza, Kiersten Stafford MARKETING AUDIT COMPONENTS/SECTIONS I. Marketing Audit Questions: Initiating the Marketing Process (Chapters 1, 2, 3 and 4) 1. Company mission statement a. What is the company mission statement? “At Rockstar Games, we focus intently on quality and content to proudly produce exactly the kind of games we would want to play ourselves.” Rockstar games main focus, based on their mission statement, is to create the highest quality possible game. b. Is the product you chose to analyze in line with the company's mission statement? Absolutely, GTA V is Rockstar’s biggest online game that has produced more than $1 Billion in microtransaction sales. This game has also sold more than 115 million copies world wide, and is still consistently generating microtransactions. GTA V is able to do this because they’re creating the highest quality games for their consumers to enjoy, they’ve been successfully implementing their mission statement into every game they make since they were first founded. 2. The present status of the company/product a. How is the company/product situated in terms of its competencies, customers and competitors? The game is situated very highly for customers, past players know to expect a high quality game every time that Rockstar releases a new one. Grand Theft Auto’s biggest competitor is the game Witcher 3 which sold nearly 10 million copies world wide, far behind Grand Theft Auto’s 115 million copies sold. 3. Product(s) position within the company. a. Is the product a star, question mark, cash cow or dog in terms of the BCG matrix? Grand Theft Auto is a cash cow in terms of the BCG Matrix. The game has been out for over 6 years and in the gaming world this is a very long time. The game is certainly reaching maturity and fans are asking for another to be released soon. They dominate the market share for open world games and continue to bring in revenue through microtransactions. 4. Company/product growth a. How will the company/product grow in the future? Use the Market Product Strategy Matrix (Figure 2-5) to determine future growth. Products grow in multiple ways. The Grand Theft Auto product will continue to grow through product and market development. Grand Theft Auto continues to consistently roll out updates for its online platform so they can continue to receive microtransactions. The game itself remains the same but the players now have an option to pay for packages that include in-game currency, cars, and character skins. Grand Theft Auto has is also constantly working on other versions of the game so countries that have previously banned the game will remove the ban. The US and Japanese versions of the game are slightly different because of the amount of character violence. This video shows many more differences between the US and Japanese versions of the game, https://www.youtube.com/watch?v=wmZgOfBRZn0. 5. Environmental scan (5 environmental forces) a. How will the following environmental forces affect your company/product? Describe them in terms of opportunities and threats to the company/product. i) Demographic shifts and cultural changes Demographic shifts would significantly impact the Grand Theft Auto franchise. The games are rated M by the ESRB, so as the demographics get older more people would be able to purchase a game from the Grand Theft Auto franchise. The Grand Theft Auto games portray fictional cities and cultures that parody our real world cities and cultures. As our real world culture changes, new opportunities emerge for content to make new games in the franchise; however, Grand Theft Auto is no stranger to controversy. If our culture changes in a way so that games that are rated M are massively frowned upon and boycotted, the Grand Theft Auto franchise would be massively threatened. ii) Demographic conditions and consumer income There is an opportunity for the Grand Theft Auto franchise to attempt to appeal more to the female demographic. Consumer Income affects who can purchase a title in the Grand Theft Auto franchise. Older titles in the franchise are more economically friendly for consumers, and thus accessible to a bigger audience; however, when a new title in the franchise is released, it will most likely be priced at $60 retail, which alienates those that cannot afford the price tag. iii) Changing technology and technology’s impact on customer value With changing technology, the Grand Theft Auto franchise can continue to improve its already impressive visuals and gameplay. The impact these changes have on customer values will greatly improve the pre-order sales and premium edition sales for any future titles in the franchise. iv) Type of competition faced in company’s/product’s industry and how this might change in the future Grand Theft Auto is a unique video game franchise that doesn’t tend to have much competition in the video game industry; however, there have been video games in the past that attempt to replicate the Grand Theft Auto formula. These so-called “GTA Killers” always fall short in sales and ratings. In the future, I don’t see the franchise running into any competition as the major companies in the video game industry tend to avoid releasing new games around the release date of a new Grand Theft Auto game. v) Regulation impact on the industry/company/product Since Grand Theft Auto is a video game franchise, it has to conform to the ESRB and their regulations. In the past, the Grand Theft Auto franchise has had to carefully tip-toe around the ESRB in order to successfully release their games. These regulations also limit what kind of content can be put into new titles of the video game. 6. Situation analysis for strategic marketing a. What are the company/product strengths, weaknesses, opportunities and threats? Provide a SWOT matrix for your company focusing specifically on your product. – Note: You should have numerous strengths, weaknesses, opportunities and threats. ● Strengths Most games in franchise boast vast open worlds, numerous awards won in the industry, great name recognition amongst demographics ● Weaknesses Heavily criticized by media, massive development and marketing costs ● Opportunities Upcoming release of next generation of video game consoles will lead to increase sales for future releases in the franchise, can continue to add content to the massively popular Grand Theft Auto Online to entice more players to purchase the game ● Threats Every new release causes outrage in certain communities and with certain parent groups, franchise is banned in numerous countries b. How has the company used strengths to take advantage of market opportunities? The Grand Theft Auto franchise features vast open worlds which are very popular amongst the gaming community, which has led to the breaking of numerous media sales records by the Grand Theft Auto franchise. Numerous awards in the gaming industry attract a bigger audience to the franchise. Grand Theft Auto’s name recognition allows the opportunity of saving money in marketing. 7. Ethical and social responsibility a. Does the company have a published/visible code of ethics? From that code, what appear to be the important values of the company? The Grand Theft Auto franchise does not have a published code of ethics. Furthermore, the franchise tends to be highly controversial as it does not shy away from featuring adult content or controversial topics. b. What ethical issues face the company/product? Each new release in the Grand Theft Auto franchise brings controversy and debate. In the past, several groups have come out against the franchise. In the most recent release, Grand Theft Auto 5, the franchise has been criticized for depicting graphic and interactive scenes of torture and for its unfavorable depiction of women. c. What would a social audit tell us about the company/product? A social audit of the Grand Theft Auto franchise would tell us how much it cares about its fans. Grand Theft Auto 5 features the “Social Club”, which allows players to earn in-game items, rewards, and achievements. It also rewards players for their loyalty to the Grand Theft Auto franchise by offering free content in the games exclusive to members of the Social Club. Sources Question 1 - Rockstar Games Mission, Vision & Values - https://www.rohttps://www.pcgamer.com/grand-theft-auto-onlines-new-casino-update-in- inaccessible-to-more-than-50-countries/ckstargames.com Question 2 - https://www.tweaktown.com/news/68622/gta-still-revenue-monster-115-million-copies-s old/index.html - https://www.pcgamer.com/the-witcher-3-has-generated-dollar50m-in-revenue-on-steam/ Question 3 - https://www.tweaktown.com/news/68622/gta-still-revenue-monster-115-million-copies-s old/index.html - https://www.neowin.net/news/gta-online-continues-to-be-a-significant-cash-cow-for-take -two-interactive/ Question 4 - https://www.youtube.com/watch?v=wmZgOfBRZn0 - https://www.pcgamer.com/grand-theft-auto-onlines-new-casino-update-in-inaccessible-to -more-than-50-countries/ Question 5 - https://socialclub.rockstargames.com/ - https://medium.com/super-jump/the-appeal-and-intense-boredom-of-grand-theft-auto-bff 310783eb9 Question 6 - https://www.gamesindustry.biz/articles/2018-04-09-gta-v-is-the-most-profitable-entertain ment-product-of-all-time - Triple Rewards in the Arena War Series Question 7 - https://www.forbes.com/sites/insertcoin/2014/12/11/gta-5-and-the-ethics-of-mass-murder /#74b5a38f734d - https://www.startribune.com/the-ethics-of-gta-5/224271491/ II. Marketing Audit Questions: Understanding buyers and markets and targeting market opportunities (Chapters 5, 7, 8 and 9) 8.