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Summary of Corporate Plan 2018 Canadian Museum of Immigration at Pier 21 1055 Marginal Road Halifax, Nova Scotia B3H 4P7 T: 902-425-7770 F: 902-423-4045 Toll Free: 1-855-526-4721 www.pier21.ca [email protected] Published by the Canadian Museum of Immigration at Pier 21 Cat. NO. CC522-1E-PDF ISSN 2293-9172 © The Canadian Museum of Immigration at Pier 21 THE CANADIAN MUSEUM OF IMMIGRATION AT PIER 21: BOARD OF TRUSTEES Trustees Robert Vineberg, Chairperson Winnipeg, Manitoba Troy Myers, Vice-Chairperson Dartmouth, Nova Scotia Mark Boudreau Halifax, Nova Scotia Ralph Chiodo Toronto, Ontario John Hachey Baie D’urfé, Québec Caroline Lavoie Montréal, Québec Richard (Cy) Leblanc Grande-Digue, New Brunswick Phuong T.V. Ngo Orleans, Ontario Carrie Ross Regina, Saskatchewan James (Bradley) Stafford, CPA, CA Vancouver, British Columbia Dr. Frances Swyripa Edmonton, Alberta Senior Management Marie Chapman, Director/Chief Executive Officer Kendall J. Blunden, CPA, CA, Chief Financial Officer Tanya Bouchard, Vice-President, Exhibitions, Research and Collections Carrie-Ann Smith, Vice-President, Audience Engagement Jennifer Sutherland, Vice-President, Communications and Partnerships Jennifer Tramble, Corporate Secretary Fiona Valverde, Vice-President, Revenue Generation MESSAGE FROM THE CHAIR OF THE BOARD On behalf of the Board of Trustees of the Canadian Museum of Immigration at Pier 21, I am pleased to present the Summary of the Corporate Plan and the Operating and Capital Budgets for the Canadian Museum of Immigration at Pier 21 for the five-year period of 2018-19 to 2022-23. First of all, I would like to thank outgoing Chairperson, Tung Chan, for his dedication and excellent work for the Museum over the past seven years, serving both as Vice-Chair and Chair of the Board of Trustees. The 2018-19 operating year will be our third full year operating the expanded museum with its two major exhibition spaces telling the story not only of Pier 21 but also the story of immigration to all of Canada. Equally important, for a national museum located on the Atlantic coast of our vast nation, are our travelling exhibitions and online presence. Our Canada: Day 1 exhibit has travelled across the country and was our major Canada 150 project. Canada: Day 1 tells the stories of first-day experiences in Canada, from Confederation to present day. Smaller exhibitions developed with Immigration, Refugees and Citizenship Canada are travelling nationally and internationally through Global Affairs Canada. In 2018-19, our next temporary and travelling exhibit will be launched. Refuge Canada will provide context for Canada’s place in the global refugee crisis and bring to light the challenges faced by refugees. Work will continue at both the board and staff level to improve and expand our marketing, communications and fund development priorities to ensure that Canadians across the country understand the experiences of immigrants as they arrived in Canada and their important contributions to Canada’s culture, economy and way of life. The Canadian Museum of Immigration at Pier 21, has emulated the National Gallery of Canada in starting as an independent venture and later being incorporated as a national museum by act of Parliament. We are well into the era of being a national museum but we look forward to continual improvement in our efforts to bring the story of Canadian immigration to all Canadians, and, indeed, the world. Robert Vineberg Chair of the Board of Trustees TABLE OF CONTENTS Executive Summary ............................................................................................................................... 2 Mandate, Vision and Core Values ......................................................................................................... 4 Governance ........................................................................................................................................... 5 Operating Environment ......................................................................................................................... 6 Key Strategic Priorities .......................................................................................................................... 9 Core Responsibilities ........................................................................................................................... 10 Objectives, Strategies and Performance Measures ............................................................................ 11 Financial Statements ........................................................................................................................... 20 Pro Forma Financial Statements ......................................................................................................... 29 Summary of the Corporate Plan and Operating and Capital Budgets for 2018-19 to 2022-23 Page 1 EXECUTIVE SUMMARY THE CANADIAN MUSEUM OF IMMIGRATION AT PIER 21 The Canadian Museum of Immigration at Pier 21 (the Museum) is a federal Crown corporation wholly owned by the Government of Canada. As set out in the Museums Act, its purpose is to explore the theme of immigration to Canada in order to enhance public understanding of the experiences of immigrants as they arrived in Canada, of the vital role immigration has played in the building of Canada and of the contributions of immigrants to Canada’s culture, economy and way of life. Pier 21 is a National Historic Site which was the gateway to Canada for one million immigrants between 1928 and 1971. It also served as the departure point for 368,000 Canadian Military personnel during the Second World War. Today, Pier 21 hosts the Canadian Museum of Immigration at Pier 21 – Atlantic Canada’s only national museum. STRATEGIC DIRECTION The Museum’s strategic direction flows from its mandate and vision to objectives and strategic priorities: Mandate To explore the theme of immigration to Canada in order to enhance public understanding of the experiences of immigrants as they arrived in Canada, of the vital role immigration has played in the building of Canada and of the contributions of immigrants to Canada’s culture, economy and way of life. Vision Canada has been profoundly shaped by immigration. The Canadian Museum of Immigration at Pier 21 aims to inspire and enable Canadians to explore their relationships with those migrations. We envision opening that conversation on a national scale. Strategic Objective Canadians are engaged in building and exploring the stories, themes and history of Canadian immigration as it continues to unfold. Strategic Priorities Be an Outstanding, Nationally- Be a Leader and Outstanding Be an Outstanding Crown Be an Outstanding Employer Relevant Museum Collaborator Corporation PLANS AND PRIORITIES Since becoming a Crown Corporation in 2010 the Museum has been working hard to transform to a national scope – one that tells the stories of immigration across Canada. In the 2015-16 fiscal year, the Museum completed a five year capital and thematic expansion enabling it to deliver on its national mandate. In 2017-18, the Museum continued to build its national scope as follows: Summary of the Corporate Plan and Operating and Capital Budgets for 2018-19 to 2022-23 Page 2 Innovative approaches to audience attraction and audience engagement, both onsite and online, continued to be key priorities. This included enhanced programming; strategic marketing, communications and partnership efforts to expand reach, grow awareness and attract visitors; and digital engagement via the website, the mobile guide application and via social media. These efforts resulted in visitation growth both onsite and online, national and international media attention, and high levels of visitor satisfaction. The Canada: Day 1 travelling exhibit continued its national tour and was hosted simultaneously onsite and at the Canadian Museum of History for Canada 150. The smaller Canada: Day 1 exhibitions developed with Immigration, Refugees and Citizenship Canada (IRCC) and Global Affairs Canada toured sites nationally and internationally. The Museum was a leader, partner and active participant in other Canada 150 events hosted onsite. Fund development, particularly major gifts, continued to be a key focus for the Museum as it grows the percentage of funding that is self-generated. Two new major gifts were secured in 2017-18. Key priorities in 2018-19: Marketing, communications and fund development will continue to be key priorities to generate visitation, awareness and meet self-generated revenue targets. Major gifts are an ongoing priority with a focus on the naming of key spaces and new programs. A continued focus on audience attraction and engagement, including a brand strategy, will help ensure high levels of visitation and satisfaction in 2018-19 and beyond. The Museum will develop its second travelling and temporary exhibit, Refuge Canada, which will open onsite in March 2018. The travelling exhibit will begin touring in the first quarter of 2019-20. Work to catalogue the Collection and make it available online will continue, with significant milestones being achieved. The Collection will continue to grow with stories, oral histories and images continually being added reflecting the diversity of the immigration experience and producing a rich resource for all Canadians. Summary of the Corporate Plan and Operating and Capital Budgets for 2018-19 to 2022-23 Page 3 MANDATE, VISION AND CORE VALUES GOVERNING LEGISLATION, MANDATE AND PUBLIC POLICY ROLE On November 25, 2010, the legislation creating
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