Total Tobacconist Supply Catalog 2020 - Volume 1 26 YEARS ® www.ShopBigEasy.com 800.440.4006 SHOP BIG EASY Ordering Our offices are open from 9 am to 6 pm EST, Monday – Friday. To order or make an inquiry Call Toll Free: 800.440.4006 or Fax: 954.602.5638 Email
[email protected] ® Mail The Big Easy Tobacco Co., Inc. 3350 Enterprise Avenue, Suite #120 | Weston, FL 33331 Shop 24/7 at www.ShopBigEasy.com We gladly accept Visa, Mastercard, American Express and Discover card. You may pre-pay for your order or we can ship COD. All first time COD orders will be Cashiers Check/Money Order. Future COD orders can be paid via company check. We do not accept net terms for payment. Unless otherwise requested, we will automatically ship back-ordered items when inventory arrives. Shipping Standards All orders receive priority and are shipped F.O.B. Weston, Florida, within 1-2 business days. We ship via United Parcel Service (UPS) and FedEx, unless order quantity dictates the use of a common freight carrier. COD orders will be charged the UPS imposed fee of $15.50 per order. Orders being drop-shipped to your customer will have an imposed fee of $7.00 per order. All fees are subject to change without notice. Returned Merchandise Any shortages, overages, damages or manufacturer defects must be reported within 10 days of receipt. After that period, a 20% restocking fee will apply. Please check all merchandise carefully upon receipt. If a product is damaged during shipment, contact us. We will contact the carrier and arrange for a merchandise return.