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BUILDING an INCLUSIVE HOME for All CONTENTS ANNUAL REPORT FY2017 BUILDING AN INCLUSIVE HOME for all CONTENTS Spotlight on the Code of Governance 2 Annual Report cover artist 36 Spotlight on the 41 Financial Statements 3 Annual Report photographer NCSS Community Messages from President 76 Funding Disbursement 4 and Chief Executive Officer 86 NCSS Board of Council, The Year in Numbers Management, Committees 6 and Listings 8 Building an Inclusive Home for All MISSION VISION To provide leadership and direction in Compassionate Society. enhancing the capabilities and capacity of our Impactful Sector. members, advocating for social service needs and strengthening strategic partnerships, for Dignified Lives. an effective social service ecosystem. CORE VALUES Passion Collaboration Our passion is the fuel that drives us We collaborate internally and externally through challenges and difficulties. because we achieve more together. We care intensely about improving the lives We reach across boundaries to help of the persons we serve. each other progress. We believe strongly in what we do and are united as one in our common cause. Courage We are committed to listening and Impact speaking up. We seek to make the world a better place We challenge the status quo to inspire for our beneficiaries. breakthroughs. We dream big, because even if we fall short, We do what is right, and not because it we will have made positive changes. is popular or easy. Isabelle Lim, age 25, is an aspiring photographer who has Nager Syndrome, a rare condition. Born with profound deafness, she uses sign language to communicate. She graduated with a Diploma in Fine Arts (Art Photography) from LASALLE College of the Arts in 2016 with the support of the Dare to Dream scholarship and held her first solo exhibition ‘See What I See’ at the Enabling Village the same year. In 2017, she held her second exhibition cum fund-raiser for the Today Enable Fund at SPRMRKT, featuring ‘Living with Grace’ a photo essay collaborated with her cousin Tham Yin May. COVER ILLUSTRATION BY Chang Kim Ngoh Kim Ngoh graduated with a Diploma in Fine Art from the Nanyang Academy of Fine Arts (NAFA) in 1970, specialising in watercolour painting. She obtained her second Diploma in oil painting in 1980 from the Nova Scotia College of Art and Design, Halifax, Canada. Since her return to Singapore, Kim Ngoh, age 72, has been working full-time as a professional artist, despite post-polio syndrome. Her home is also her studio where she paints vivid scenes from the past. Her favourite subjects are the old Malay kampungs depicting the carefree and simple life common during the Singapore’s colonial days. In 1998, Kim Ngoh bagged the Phillip Morris ASEAN Art Distinction Award and in 2000, she received the Very Special Arts Gold Award. PHOTOGRAPHY BY Kim Ngoh has also worked on corporate commissions for The American Club and The Plaza Fitness and Spa. Isabelle Lim 2 3 PRESIDENT’S MESSAGE CEO’S MESSAGE In NCSS, we believe in working with our stakeholders By bringing resources together and improving to empower individuals, enable more effective capability in the sector, we will continue to work social purpose entities, and build a more caring and with stakeholders in the ecosystem to address collaborative social service ecosystem. social needs collaboratively. Together, we can achieve the outcomes mapped out in the sector As we seek a better understanding of complex issues, roadmap and achieve our collective vision of we continue to focus on research so that the solutions empowering every person to live with dignity in a are evidence-informed. Bringing stakeholders of caring and inclusive society. different expertise together allows us to co-create solutions that empower those we serve. The NCSS Quality of Life Study, for example, highlighted that improving specific domains of a senior’s life could OUR significantly increase their quality of life. So, we brought some 20 organisations together through APPRECIATION the Empowering Seniors Project to develop person- We would like to express our gratitude to former Mr Hsieh Fu Hua (left) and Mr Sim Gim Guan with President Halimah Yacob during a meeting with the NCSS Board. centred toolkits to guide practitioners in engaging President Tony Tan Keng Yam for his strong support seniors purposefully through different mediums like over the past seven years as we warmly welcome I started my NCSS journey wishing to blend the As it is the people who form the core of social art, exercise and having meaningful conversations. President Halimah Yacob, Minister Desmond Lee capabilities and perspectives of both the private and service delivery, NCSS embarked on several and Speaker Tan Chuan-Jin in their respective social service sectors. initiatives to strengthen the social service profession To ensure that we continue to attract talent into the capacities as our Patron-in-Chief, Patron and and increase the capability and capacity of social sector, we launched the Social Service Tribe. Together Advisor. We look forward to working closely with The broadening of the social service sphere was a key service organisations. Besides enhanced training to with our member organisations adopting human them to build an inclusive home for all. step that allowed NCSS and the sector to tap on a wider deepen skills through the Social Service Institute, resource best practices, career development pathways, base of resources for better outcomes. By including NCSS has implemented the Social Service Tribe, a training and leadership development, we hope that We are most thankful to our members and the the roles of non-traditional partners such as for-profit sector branding campaign to attract talents into the current and future generations of Singaporeans will professionals and volunteers who work alongside us organisations, individual donors, and social enterprises, workforce. More than 100 social service organisations see social service as a career of choice. in the sector, as well as our donors and the wider there is a greater range of expertise contributing to a were also enabled to improve their human resource community for their contributions. more robust and vibrant sector. The Social Service practices through the People Practice Consultancy. Resourcing the sector through various funding Sector Strategic Thrusts (4ST) is an example of cross- sources will continue. As Community Chest sector partnership that helps the sector marshal ideas, All of these developments would not have been celebrates its 35th Anniversary, we have also started resources and efforts towards collective impact. With possible without an effective Board, which NCSS a new Charity Support Fund to provide additional diverse participants on board, we co-created a roadmap had strengthened over the years through planned funding to smaller and under-supported charities, HSIEH FU HUA SIM GIM GUAN for Singapore’s social services. succession, greater engagement and diversity. amounting to $6 million over three years. President Chief Executive Officer Strong governance and dynamics between the Board Besides leveraging new partnerships, it was necessary and senior management team are crucial to the We are also encouraged to see more corporates for NCSS to give greater emphasis on rigour and performance of any organisation, and we are actively giving through avenues like the auto-inclusion impact in our strategies. In this regard, we adopted promoting this in our social service organisations, in scheme for SHARE, Community Chest’s an evidence-based approach to understand our partnership with the Singapore Institute of Directors. monthly giving programme. As part of the SG clients’ needs, shaping the development of public Cares Movement co-led by NCSS and the education campaigns such as “See The True Me” and As I round up six years of leadership, I would like to give National Volunteer & Philanthropy Centre to recommendations under the Enabling Masterplan 3. thanks to all the contributions by the NCSS Board, cultivate volunteerism, we piloted a new service- With key measurements in place, we are now able to senior management team, partners and colleagues in based volunteerism model to pair our member better assess whether needs are adequately met and the social service sector. As the social service sector organisations with regular corporate volunteers. the impact of our work. continues to grow, I hope we will continually draw on We are heartened to see more corporates coming the private sector and the possibilities it brings. on-board to volunteer regularly. 4 5 THE YEAR IN NUMBERS SUSTAINABLE FUNDING TO MEET NEEDS IN FY2017 NCSS MEMBERSHIP MINISTRY OF EDUCATION TOTE BOARD COMMUNITY CHEST SPECIAL EDUCATION FUND SOCIAL SERVICE FUND THEVCF 381 supported social service organisations, FULL MEMBERS 467 charities and Institutions of a Public TOTAL SOCIAL SERVICE Character (IPCs) in three areas: ORGANISATIONS 86 ALLOCATED ENABLED SUPPORTED ASSOCIATE MEMBERS SOCIAL SERVICE $ ORGANISATIONS PROGRAMMES Figures are as of 31 March 2018. 11.4m $290.3m 165 465 BUILT PROFESSIONAL CAPABILITIES Figures shown above are for the period of 1 April 2017 to 31 March 2018. NCSS INDICATORS IN RELATION TO $1.9m ENHANCED ORGANISATIONAL IMPROVING LIVES OF THOSE IN NEED EXCELLENCE $0.8m $ $ MOVEMENT SEEDED INNOVATION & 205.0m 60.0m POWERED PRODUCTIVITY TO SUPPORT TO SUPPORT Children and youth from disadvantaged Community integration of vulnerable individuals which included the backgrounds in attaining developmental outcomes comparable to their peers 18,214 clients served by the programmes $ * • funding support for Singapore Pools BUILDING A 49.3m to setup and operate IT Shared achieved desired outcomes WAS ALLOCATED TO SKILLED SECTOR 6,257 clients served by the Services for the social service sector programmes achieved desired outcomes 80 family support programmes 40 • development of Centre for Disability 17 employment support programmes PROJECTS Caregivers at Enabling Village befriending & mentoring programmes residential programmes 60 7 15 SCHOLARSHIPS AND AWARDS 58 programmes for children with disability 59 community-based disability and mental health programmes *Figures refer to the total amount allocated to projects tapping on NCSS’ Care & Share funding.
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