Management and Economics Journal E-ISSN: 2598-9537 P-ISSN: 2599-3402 Journal Home Page: http://ejournal.uin-malang.ac.id/index.php/mec Volume 4 Number 1, April 2020 Determinants of Online Islamic Banking Use in Almadinah, Saudi Arabia ABSTRACT Wesal Mohammad Aldarabseh Finance and Economics at The purpose of the study is to examine the frequency of online Taibah University, Saudi Arabia Islamic banking use among customers in Almadinah city, Saudi
[email protected] Arabia. In addition, determinants that influence the adoption of online banking were also investigated. A total of 319 Islamic banking customers were surveyed using a structured questionnaire. Data were analyzed using the Chi square test and logistic regression analysis. The frequency of online Islamic banking users was 78.6%. Factors that found to influence online banking use were age, quality of provided services and easiness of use. The study findings might provide feedback for the Islamic banking sector in the city to enhance its performance in the highly competitive market. Keywords:online, Islamic, Banking, Internet, Almadinah | Received January 2020 | Accepted April 2020| Available online April 2020 | | DOI: http://dx.doi.org 10.18860/mec-j.v4i1.8748 INTRODUCTION Online (also known as electronic or internet) banking system becomes a competitive area for both Islamic and traditional banks. The systems offer a wide range of financial services to customers that include money transfers, bill payments, management of investment, credit and personal accounts, electronic purchases, account statements and others (Amin, 2007). Online banking is of great advantages to both banks and customers. It enables the customers to perform banking transactions from anywhere in the world and at any time.