Hmp Dartmoor
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HMP DARTMOOR Induction/Information Booklet 2017 (Updated 25th July 2017) H.M.P. Dartmoor Promoting a Healthy Prison 48 Welcome to H.M.P Dartmoor. We Hope You Find This Booklet Useful 2 47 Contents Page For Any More Custom Cards .................................... 4 Help available during your first evening ....... 5 Time table for the next 24 hours ............. 6 Information Or Prisoner’s Core Day ............................. 7 PIN Telephone.....................................8 Letters/Mail/Postal address .................... 9 Any Money/Canteen/Spends/Applications ........... 10 Visits/Prison Visitors /Choices.................... 11 Kit Allowance/ Exchange ........................ 13 Questions You May Cell Cleaning/Dress Code ....................... 14 Healthcare ....................................... 15 The Chaplaincy Team ........................... 16 Have, Please The Gym ......................................... 17 Library ........................................... 18 Newspapers/Storybook Dads ................... 19 Contact Miscellaneous Information ...................... 20 IEP Scheme ...................................... 21 Complaints Procedure ............................ 22 Your Tor’s The Independent Monitoring Board (IMB)...... 22-23 Support Groups Information.................. .. 24-25 Abbreviations & Acronyms ....................... 26-29 Prisoner Health & Safety ..................................30-35 Fire & Fire Prevention.............................36 No-Smoking Policy Poster.........................37 Information Rep Or Diversity & Safer Custody........................38-43 Listeners/Samaritans .............................44 Violence Reduction Policy..........................45 An Insider Final Message .................................... 46 46 3 HMP DARTMOOR : VIOLENCE REDUCTION MISSION STATEMENT: HMP DARTMOOR is a Category C prison, which holds Vulnerable and Non-Vulnerable prisoners. Our Mission is to fulfil our duty of care by: 1. Providing a safe and decent environment for staff, prisoners and visitors where everyone feels supported, respected and empowered. 2. Showing concern for prisoners by beginning to assess, identify and, where possible, address individual needs. 3. Embracing change and continuous improvement. Our aim is to: Encourage a safe environment where people live, work and visit, where prisoners, staff and visitors behave in a fair and decent manner towards each other. Ensure that prisoners, staff and visitors understand that anti-social, threatening, violent or aggressive behaviour towards others will not be tolerated. We will do this by: Promoting awareness of the strategy to ensure all prisoners, staff and visitors understand and contribute to maintain the standards of pro-social behaviour expected from them. Ensuring that prisoners, staff and visitors are aware of the consequences if they do not adhere to these standards. Informing, supporting, training and equipping staff to recognise and deal effectively with anti-social behaviour. 4 45 LISTENERS…………………. Help available during your first evening There is a Listeners Service here at HMP Dartmoor. through until 8:00am the next morning You can request a Listener anytime of the day or night or you can approach them directly. Induction officers This is a 100% Confidential Service The name of the duty induction officer for each day will be on display outside the landing office on your landing. Induction staff Our Listeners wear black T Shirts with yellow writing (“Listener”) They are on duty 24hrs a day and you can approach them directly will be available 8:00Am – 6:00Pm as a reference point for any or request to speak to them via a Member of Tor staff. immediate enquiries or concerns that you may have. If you ever wish to become a Listener yourself, please contact one of the Listeners or Tor staff Duty Insiders for more information. The name of the duty Insider for that day will be displayed outside All applications are welcome. the landing office or on the landing notice boards. They will be available to answer any questions you may have during Did you know……. this period. If you need help with retraining or accommodation No matter what time of day or night, if you feel the need or require issues on your release then see your Tor Insider for “Are you support, you can request a Listener or alternatively speak to the prepared for this?” booklet. Samaritans. The Samaritans PIN service is available on: Night duty staff #43174569 08457 90 90 90 During the period 6:00Pm – 8:00Am you will be secured in your You can also write, in confidence to the Samaritans using cell. If you require assistance during this time you must use your free-post envelopes. The Envelopes are provided by Samaritans cell bell to contact the night staff. and can be found in the Library, Chapel, from the Listeners or in Correct use of cell bell Prisoner Information Room. Each cell is equipped with an emergency/night cell bell. This is for Emergency/night use only, so please treat it as such. HMP Dartmoor has a “Concerns” line for any relative or friend Staff will respond to you as quickly as they can, but bear in mind who has concerns about a prisoner. They can call in confidence that incorrect use may result in a delay in answering a real 24/7 on 01822 322111. emergency if this is misused. Remember, this is for your safety. Also, HMP Dartmoor Safer Custody Section have a phone line Listeners whereby prisoners can anonymously report any information Prison Listeners are located throughout the establishment and they regarding their own or anyone else’s safety. The line can also be all work to a rota which changes daily. used to report concerns regarding bullying or threats of violence. If you require the services of a Listener you must inform a member If the line is not answered, a message can be left and the phone of staff who will make the necessary arrangements. will be monitored for messages. Listeners operate 24 hours per day. Call: #43174569 01822 322004 44 5 THE NEXT 24 HOURS WHAT TO DO IF AN ISSUE ARISES Your details will be made available to the night patrol to make them aware of your individual circumstances. If you witness any incident which you perceive to be discriminatory then there are several avenues you can take in The following morning you will be unlocked from 8:00Am which order to report or discuss this incident, they are: will enable you to empty your waste bin, hand in applications and mail. Breakfast packs will have already been issued the previous Ask to speak to one of the Safer Prisons Team. They are: night. Governor Hine - Head Of Residence From 8:15 Am you will attend the drop in centre and start Officer Karen Lee - Equalities Officer. your first day induction. Alternatively speak to any Tor officer or one of the prisoner representatives who are an integral part of the Establishments Your first day induction will start with a session with the Equality Action Team, Posters which help to identify the members prisoner Insider who will give you a presentation of information which of staff and the prisoner representatives can be found on the Information boards in most communal areas and the prisoner you will need to know covering such topics as visiting times, canteen information rooms on all Tors procedures You will return to your landing for lunch, which is served from 11:45 Am . Outside exercise will commence at 12:30 Pm. From 1:45 Pm you will remain on the Tor to conclude any outstanding DISCRIMINATION INCIDENT REPORTING FORMS interviews or to deal with any issues highlighted from the previous day. The Insiders will present further information and answer any If you are involved in or witness an incident which you perceive to questions you may have. be discriminatory under the protected characteristics above then this should be reported using a Discrimination Incident Reporting Form. The evening meal will be served starting from 5:00 Pm . All prisoners to be locked up for roll check at 6:00 Pm For information on how to complete the incident form, please ask a member of staff or your Prisoner Information Orderly. 6 43 IMPORTANT DEFINITIONS PRISONER’S CORE DAY Mon/Thur Am Unlock WHAT IS DIRECT DISCRIMINATION Am Movement To Activities Less favourable treatment of a person compared with another Am Morning Medications person because of a protected characteristic. Am Roll Check (Lockup) Am Unlock (Entitled) Am Return From Activities Roll Check (Lockup) Pm Lunch/Roll Check (Lockup) WHAT IS INDIRECT DISCRIMINATION Pm Movement To Activities / The use of an apparently neutral practice, provision or criterion Pm Unlock (Entitled) which puts people with a particular protected characteristic at a Pm Medications disadvantage compared with others who do not share that Pm Return From Activities characteristic, and applying the practice, provision or criterion Pm Tea cannot be objectively justified. Pm Roll Check (Lockup) Friday Am Unlock WHAT IS HARRASSMENT Am Movement To Activities Unwanted behaviour that has the purpose or effect of violating a Am Morning Medications Am Roll Check (Lockup) person’s dignity or creates a degrading, humiliating, hostile, Am Unlock (Entitled) intimidating or offensive environment. Am Return From Activities Roll Check (Lockup) Pm Lunch Pm Roll Check/ Lock up/ Canteen issue UNFAVOURABLY Pm Unlock (Entitled) The term is used (instead of less favourable) where a comparator Pm Medications is not required to show that someone has been subject to a detri- Pm Tea ment or disadvantage because of a protected characteristic for Pm