Commander Site Survey
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COMMANDER SITE SURVEY UPON COMPLETION, EMAIL TO: [email protected] SITE INFORMATION Major Oil Flag (BP, Chevron, Conoco, Shell, Unbranded): Site Name and Store #: Manager’s Name: Street Address: City, State, Zip Code: Site’s Credit Card Network Connection Type: VSAT DSL Cable If the site has a Satellite, Does the PES/HUGHES Box have an E-LAN Card? Yes No Site’s Hours of Operation: Surveyor Information Survey End Time: Survey Date: Survey Start Time: Survey Company Survey Technician Name: Street Address: City, State, Zip Code: Telephone #: Telephone Line Identification at Telco Demarc Site Considerations Lin Ceiling Type Telephone # Line Use e Drop Tile Lock Tile Solid Other: 1 2 Ceiling Height 8-foot Other: Does the store have Internet access? Yes No If Yes, what access method? None DSL Cable VSAT Dialup Who is the Internet Service Provider? Back Office, Loyalty and Rollback Information Present Interfaced # of Current Software Component Y/N to POS? Brand and Model Units Version Back Office PC Back Office Accounting Software (PDI, Oasis, etc.) Does Site use Loyalty Program Loyalty Partner (Excentus, Safeway, etc…) Price Rollback at Pump – Does site currently perform price Add Comments Here rollback at the dispensers Verifone Site Survey Report - Ver 03-15 Page 1 of 8 Site POS and Peripheral Information Present Interfaced to # of Current Software Component Y/N POS? Brand and Model Units Version POS Terminal/Cash Register Sapphire Receipt Printer(ex. TM88, RP310 Scanner PIN Pad (to Verifone POS) Coin Dispenser Uninterruptible Power Supply Proprietary Card (ex Mannatec) Car Wash Controller Money Order Terminal Money Order Printer Comments: Business Inventory Reconciliation (BIR) Present Interfaced to # of Current Software Component Y/N POS? Brand and Model Units Version **Tank Gauging Equipment **CDIM Installed in TLS **EDIM Installed in TLS **Does Site use BIR System Dispenser System Interface Information Vendor Component # of Units Current SW Version INTERFACE D-BOX ENCRYPTION TYPE DCR INTERFACE If Gilbarco dispensers, are four data wires pulled to dispensers? Yes No If Gilbarco D-Box, is CRIND Loop board configured with: 2-Wire RS232 R19249-G1 Ribbon cable Dispenser Interface System Comments: DCR Keypad Layout and Information Are all keypads in good condition? Yes No If No, Which need replacement? Are DCRs Graphics capable? Yes No If Yes, are they running in: Graphics Mode Single Line Emulation What existing DCR Idle Prompt is displayed?(ex G1_01) DCR Comments: Verifone Site Survey Report - Ver 03-15 Page 2 of 8 If DCR Keypad matches a Verifone DCR Keypad layout (Ex. G1001), just enter DCR Keypad Number here: If not, please show key pad layout below Dispenser Information Note: Dedicated DCR cable identifies if wiring to the DCR is available independent of the fuel dispenser wiring. Number of wires in conduit will provide information if cable can be pulled to DCR. Dispenser Card Readers Dispenser No DCR, Current DCR Dedicated DCR Dispenser Type Model (B79, Current Standard F/W Cable # Wires in FP Disp (ex Adv, Encore, V590, V395, Dispenser DCR, Graphic If SPP then write Connection Conduit to # Wires # # MFR Vista, Ovation) etc...) F/W DCR "SPP" DCR Available 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Dispenser and or DCR Comments: Verifone Site Survey Report - Ver 03-15 Page 3 of 8 Electrical Requirements Y/N Electrical Service: 120/240 phase 120/208 phase Other: GROUND ROD INSTALLED An unbroken, insulated ground conductor must be run from the main breaker ground bus to the ground rod according to the National Electrical Code (NEC). NEUTRAL TO SITE GROUND CONNECTION The neutral to ground bus connection should only be present in the main panel. All other Panels/sub-panels must have neutral to ground connections removed. This must be verified. GROUNDED ELECTRICAL CIRCUITS Grounded circuits are to be grounded at the equipment ground bus in all panels not the neutral bus. EQUIPMENT PROPERLY PHASED All POS components and all peripheral system components (i.e. dispensers, interfaces, etc.) that connect to the Verifone POS system are required to be on the same electrical phase. DEDICATED UPS/POS/FUEL INTERFACE RECEPTACLE INSTALLED A minimum 2-gang receptacle must be within 5 feet of the POS station. ISOLATED CONDUITS FOR CIRCUITS Separate conduits are maintained for all AC circuits, conditioned, isolated, and DC circuits. Car Wash equipment on separate panel other than POS equipment. Service bay equipment on separate panel separate than POS equipment. Is each dispenser on its own breaker? Type of UPS or surge support system (Brown power manager, power conditioners, etc): 120V Line Wiring Diagnostic Chart Voltages – AC Wiring Diagnostics L - N L – G N - G 120 120 <3 Correct Wiring: 120 0 0 Open Ground: 60 120 60 Floating Neutral: 120 0 120 Reversed Polarity: 0 120 0 Open Neutral: NEUTRAL – GROUND LOOP RESISTANCE TEST: >2 OHMS MAY CREATE A SHOCK HAZARD RECORD ACTUAL MEASUREMENTS BELOW Follow instructions on the “LINE PROBE WIRING DIAGNOSTIC CHART” above. Actual Measurements Conclusion Neutral – Ground Loop Resistance. See above Ohms Visual Inspection of Receptacles Broken, loose, secure fit, etc. Okay Not Okay Verifone Site Survey Report - Ver 03-15 Page 4 of 8 Cable Distances To Peripherals Measure From POS Location to Peripheral Equipment Cable Distance Please include all routing lengths (In Feet) SITE CONTROLLER CONFIGURATION: Proposed Cable Distance (In Feet) 1. Site Controller location to the Topaz(s) and/or Ruby2(s): 2. Site Controller location to the Dispenser Interface Box: 3. Site Controller location to the DCR Interface: 4. Site Controller location to the Car Wash Controller: 5. Site Controller location to the Tank Level Sensor Controller: 6. Site Controller location to the Satellite System: 7. Site Controller location to Topaz and Ruby2 Workstation(s) location: 8. Site Controller location to the Mannatec/Proprietary Card Device: 9. Site Controller location to the Back Office PC: 10. Topaz or Ruby2 location to the Money Order Device: 11. Farthest Dispenser location to the Dispenser Interface Box: 12. Farthest DCR to the DCR Interface Box: TOPAZ or RUBY2 CONFIGURATION: Proposed Cable (MUST also fill out SITE CONTROLLER CONFIGURATION above) Distance (In Feet) 1. Topaz or Ruby2 location to the Site Controller: 2a. Topaz or Ruby2 location to the Router: -- OR -- 2b. Topaz or Ruby2 location to network switch 3. Topaz location to the Ruby2 (if app): TOPAZ / RUBY 2 PROPOSED NETWORK CONFIGURATION: Number of devices 1. Number of network switches between Topaz and Site Controller 2. Number of network switches between back office PC and Site Controller (if site has a back office PC.) 3. Number of network switches between router/WAN and Site Controller SPEEDPASS CONFIGURATION: Does site use SpeedPass Indoors: Yes or No Number of MX Speedpass PIN Pads Is an MX to Speedpass Cable (P/N 27395-01-R) present for each PIN Pad? Yes or No IMPORTANT NOTES: For Speedpass Sled, verify the cable between the MX and the Speedpass Sled is part number 27395-01-R. It has an Ethernet adapter on the sled end and a USB port on the dongle end. If this cable is not present, it MUST be ordered prior to install. Verify correct electrical outlet available for each MX PIN Pad. Power is no longer supplied by the POS connection. Verifone Site Survey Report - Ver 03-15 Page 5 of 8 OUT DOOR SPEEDPASS Does site use SpeedPass Outdoors: Yes or No Does Site have SPC(Submersible Pump Controller) Installed: Yes or No If YES, are there spare wires in the dispenser and how many: Spare Wires Yes or No Qty Does the SPC use the Dispenser Control Wire: Yes or No Site Controller & Topaz/Ruby2 Specific Site Questions (Required): This section requires interaction between the VASC and Corporate office 1. What are the expectations/goals with the Site Controller system? Allow store manager to “browse” Site Controller from the back office. Allow other parties to “browse” Site Controller from corporate office. Retrieve only “raw” transaction data from the corporate office. Other: 2. Please specify an IT contact within organization: Name: Phone# : 3. Is broadband access to Site Controller? Yes No (This is a requirement for SC) 4. How will remote connectivity to Site Controller be achieved? Ethernet DSL Modem Cable Modem Other 5. If currently using a router or hub, what brand/model is in use? 6. Is connectivity to the Back Office PC the same Ethernet LAN as the Site Controller Yes No 7. What IP address will be assigned to the Router? 8. Customer understands the only printers available with Topaz and/or Ruby2 are thermal receipt printers Yes No 9. Is VRSD set up? Yes No 10. Required Router Info: (Verifone Zone Router) Router Model: Router Part Number: 11. Cables: Ethernet cable VFI p/n# 22278-10 Verifone Enhanced Zone Router / Networking Requirements 1. Is there a broadband connection to the store for use on the Enhanced Zone Router? Who is the provider and/or contact for administration? 2. Is there a dedicated Gateway Network / Network Service Provider (Hughes, Fortigate, etc) to the store? Who is the point of contact for administration? 3. Is the current Zone Router an ASA? Yes No rd 4. Are there any non-Verifone 3 party devices connected (IP based) to the Current Zone Router? If so, please fill in the table below: DEVICE NAME PURPOSE IP ADDRESS ADMINISTRATOR/OWNER Ex. Systech Serial to IP Loyalty 192.168.31.131 Excentus Verifone Site Survey Report - Ver 03-15 Page 6 of 8 Site Layout In the area below draw the site layout using the following designations: 1.