Self-Onboarding Guide CREATING ACCOUNT and STORE

G2A PAY Merchant Self-Onboarding Guide CREATING ACCOUNT AND STORE

1) The first step is to go to www.pay.g2a.com and fill in your data. 2) Your account has been set, create your password and accept T&C. 3) Verify and confirm your email. 4) Log in to your account using your 5) You are logged in. Click on “Add Store”. password. 6) Type in the URL address of your website, your store name and 7) Your store is under verification now. It will take some time for the email address for contact purposes. us to check it. 8) You can proceed to Integration. Fill in all the details according You can also cutomize the checkout to match your website design better. to your business, get your CMS plugin and add IPN URL (the G2A PAY URL will send you payment notifications). Finalize the technical integration of the plugin or our API on your side.

9) Once verification is completed, your store will be live in trial mode. TRIAL MODE WEBSITE REQUIREMENTS

1) Once your store has passed initial verification, Before going to full verification, please make sure the following data is you’re in trial mode and able to process fee-free pay- present on your website: ments for up to 30 days (starting from the day of Shipping/delivery Policy (Clear statement of the delivery timeframe if you store creation) and 900 EUR income threshold. are shipping physical goods e.g 7-14 days)

Important: You also don’t have access to your bal- General Terms and Conditions ance in this mode. To unlock this possibility, you will Privacy Protection/Data Handling Policy need to pass full verification. Refund/Return/Cancellation Policy 2) After your account reaches the threshold, the store Your business address will be blocked. Relevant notification will be sent to (Example: Company Address: 123 Street, Postal/ZIP code, City, Country) you via email. You can also check the status bar in Your contact email (Example: Contact email: [email protected]) the account panel: and business contact phone number Your company’s registered name (if there is a different name for your business) Your company’s place of registration (Example: Country of registration: India) Your company registration number In order to get your account fully verified and unlock (Example: Company registration number: 1234567) unlimited functionality, you have to pass our full verification process. Complete description of goods and services offered Prices and currencies clearly displayed, including any additional costs and fees (i.e. shipping costs, taxes etc.) Clear instructions for buyers FULL VERIFICATION 2) Now click the “Proceed to form” button to start your application form. 1) Click on the Account verification tab on the side panel or use the link that your G2A PAY manager has provided to you via email.

4) At this stage, you’ll be asked to upload documents that con- 3) Fill out the form step-by-step with your company data. firm your company data. Depending on your company type, Proof of domain ownership: Identification and verification of ben- to provide full name and position (i.e. National ID document you may be asked to provide scan- notary public, partner of a law firm, Document confirming that the web- eficial owners: National driving license copies of the following documents site belongs to the company. It can The ownership structure of the busi- chartered accountant etc.) or data: be either a domain ownership cer- ness should be identified by natural Residential address verification: tificate issued by the hosting pro- persons ultimately holding In case the shares are held by a List of acceptable documents con- vider, invoice or receipt from the 10 or more % of the ownership or nominee or trustee, a document con- hosting company, email from the control in the company (UBOs) in- firming the name of the person for firming the address: hosting company confirming pur- cluding intermediate layers of whom the nominee holds the shares chase of the domain, printout or print ownership leading up to the UBO. (i.e. declaration of trust or nominee Utility bill: water bill, gas bill, electri- screen from the hosting interface. The ownership structure should be agreement) may be requested. city bill, sewage/ garbage disposal The document needs to confirm the verified by one of the below bill, heat bill name of the domain and name of documents: Document confirming the names of Bill/statement for the following ser- the owner of the domain (the busi- the director: vices: phone. Internet, television. ness or the owner of the business). Corporate documents confirming The names of the directors in the A bank statement or corresponde- the number of shares in the compa- company should be verified by a cor- nce from the bank Bank Statement for the business: ny and the shareholders (i.e. Article porate document (i.e. Articles of As- Correspondence from Government A bank statement or other document of Association, register of members, sociation, directors register, minutes or Local Government Body/Agency issued by the bank confirming the register of shareholders, sharehold- from shareholdings meeting con- (for example Letter account number, name of the bank, ers agreement, operating agreement firming the appointment of directors from Tax office) name of the account holder. The (in case of US incorporated LLC), etc.) Alternatively, an extract from of- document needs to be dated and not share ledger etc.) ficial company register can be used. older than 3 months. For partnership All of the above documents need to meet the verification standards: and limited companies, the docu- Partnership Agreement / Partnership Extract from official company reg- be dated and not older than 3 ment needs to be issued in the name Deed: of the business (personal bank state- ister months, Document confirming the establish- ments are acceptable only in case of the document should be a photo- ment of the partnership. Document sole trader). Screenshots are not ac- Document issued by a lawyer, nota- copy/scan or photograph of the origi- should confirm the names of all part- ceptable. ry or accountant confirming the full nal document or an official printout ners. In case of a Limited Partnership ownership structure of the compa- from electronic system in PDF for- the general partner and all limited ny (it should include full names of all mat (for online bank statements) – Document confirming business partners should be identified. registration/company individual and entities present in the print screens are not acceptable ownership structure together with incorporation: the scan/copy needs to show the the percentage of ownership held Document confirming the identity of It should be a certificate issued by an individual: full document (partial copies or doc- the registering authority. Alternative- by each. In case of legal entities in Acceptable proof of ID for an individ- uments in envelopes are not suffi- ly, an extract from official company/ the structure, country of incorpora- ual is a clear copy of valid and unex- cient) business register in country of regis- tion should be provided). Document pired documents from the list below: confirm the name and address of tration can be used. needs to be signed and dated, the person signing the document needs Passport the individual under verification. Once documents are uploaded, go to the next step, download Now your Merchant Application Form is submitted. It will take the Applicable Terms and Data Protection, sign it and upload some time to review it. You will receive information about its signed document in the form below. status and further instructions via email.