Intelligent Campus
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2014 / ISSUE 2 INTELLIGENT CAMPUSA RESEARCH REPORT FROM THE CENTER FOR DIGITAL EDUCATION Shah Ardalan, President of Lone Star College-University Park Campus Innovative Tools to Increase Efficiencies CONTENTS THE CENTER FOR DIGITAL EDUCATION SPECIAL REPORT is a one-of-a-kind publication that provides education leaders with research-rich content that includes perspectives from industry experts and public sector peers. It consolidates current thinking, best practices, tips for successful implementation, professional development guidance and more — all within a single source. We hope you enjoy this current Special Report on the Intelligent Campus. Don’t miss the next Special Report on Classroom Management coming out in August 2014! www.centerdigitaled.com/reports CONTENTS 3 More Efficiency in Learning and Operations 4 Who’s Doing What? 6 The Evolution of Intelligent FLICKR/TEXAS CENTER SCIENCE A&M HEALTH 8 Technologies on Campus 8 Goodbye to Complex Processes and Workflows 15 Multiple Audiences, Multiple Channels, Multiple Benefits 20 Technology Tools Take on Unprecedented Security Threats 24 Comprehensive Planning for the Intelligent Campus 26 A Well-Oiled Education Machine © 2014 e.REPUBLIC. ALL RIGHTS RESERVED 100 BLUE RAVINE ROAD, FOLSOM, CA 95630 916.932.1300 PHONE | 916.932.1470 FAX ERIC KAYNE ERIC 17 COVER PHOTO BY ERIC KAYNE 2 INTRODUCTION MORE EFFICIENCY IN LEARNING & OPERATIONS ew technological innovations aren’t just overview of intelligent campus technologies and impacting teaching and learning for the their use models in K-12 and higher education. Nbetter, they’re allowing K-20 institutions We will then examine the impact of intelligent to improve efficiencies across every aspect technologies on administration and management, of campus. In fact, a paradigm shift toward before turning our focus to communications, intelligent technologies in K-20 education is safety and security. Finally, we’ll provide tips for revolutionizing the physical campus environment. strategizing and planning intelligent campus Imagine for a moment: technology initiatives. ■ • A teacher enters a building using her access card; her office lights immediately turn on and the room temperature automatically adjusts. According to education • A student witnesses a classmate being leaders, the benefits of an bullied and anonymously reports the incident intelligent campus are: via a customized texting service, which immediately delivers the information to an assistant principal. • By eliminating paper copies, a university 46% department is able to convert file cabinet Makes teaching storage space to faculty offices. & learning more • An armed intruder is reported on campus; administrative officials, security, 911 effective dispatchers and nearby patrol officers have instant access to the campus’ video Improved efficiencies and cost savings surveillance feeds via their mobile devices 21% and laptops. Better decision-making The possibilities are endless — but without 16 % tangible results, they amount to little more More effective campus security than “technology for technology’s sake.” When used effectively, intelligent technologies 13% promote greener, safer, streamlined and more Increased sustainability and technologically progressive campuses. environmentally friendly campuses This Center for Digital Education (CDE) 4% Special Report looks at how innovative _____________________________________________________________________ I | | | | | | | | | | technologies are being applied and integrated 0 10 20 30 40 50 60 70 80 90 100 to create intelligent campuses. We’ll start with an Source: CDE Intelligent Campus Research Survey, 2014 3 TRENDS WHO’S DOING WHAT? Here’s a look at a few of the schools, districts, community colleges and universities that are using intelligent ONLINE STUDENT IT ENDPOINT technologies and applications. ENROLLMENT MANAGEMENT IDEA Public Schools You’ll read more about these Indian River School District solutions in the pages that follow. BUS TRACKING FACILITIES SYSTEM MAINTENANCE Anaheim Union High MANAGEMENT School District Abilene Christian University 4 IT ASSET PROCUREMENT ENERGY MONITORING DIGITAL SIGNAGE BULLYING PREVENTION & MANAGEMENT & MANAGEMENT Delta Elementary School Gladewater Independent University of North Carolina Creighton University School District ENTERPRISE CONTENT INTEGRATED INTEGRATED BUILDING TELEPRESENCE MANAGEMENT IN-CLASS AUDIO, VIDEO ACCESS & REAL-TIME Lone Star College System Texas A&M Health SURVEILLANCE & LOCATION SYSTEM Science Center EMERGENCY RESPONSE Indianapolis Public Schools Nye County School District 5 INNOVATE THE EVOLUTION OF INTELLIGENT TECHNOLOGIES ON CAMPUS rom small K-12 schools and districts to large the automated execution of decisions based on public research universities, many educa- pre-defined values. Ftion institutions are implementing business True intelligence begins when these process automation solutions, which save technologies and systems are connected money by improving learning and administrative to cultivate an organization where multiple workflows. These technologies include: process disparate departments and functions perform and workflow sensing and automation; mobile in synergy. By linking building automation; devices and applications; data analytics; student security; fire; heating; ventilation and air information systems (SIS); course management conditioning (HVAC); IP networks for data, systems (CMS); enterprise resource planning voice and video; and other systems, education (ERP) systems; cloud computing; and broadband, organizations can arm each individual system wireless and mobile networks. with the aggregate intelligence of the whole. This second wave of adoption, which is only in its infancy, builds on the efficiencies 21% created by the first, fully leveraging technology of education leaders are using capabilities to connect all campus stakeholders process automation, sensors, and systems. In this model, every network- connected device has a “brain” that generates GPS or M2M technologies to drive “observations” in the form of data, leading to a more effective decision-making wholly automated and intelligent campus that: on campus. • Supports a personalized learning environment, Source: CDE Intelligent Campus Research Survey, 2014 including the extension of the campus far beyond its physical borders and anytime, For example, the CDE survey of K-20 anywhere access to all of its learning resources education and IT leaders conducted for this • Combines system automation and real-time report found that 21 percent are using process data that is shareable across all departments automation, sensors, global positioning systems and levels to consistently deliver an exceptional (GPS) or machine-to-machine (M2M) technolo- student experience and improve academic and gies to drive more effective decision-making on business goals campus.1 In this initial wave of campus technol- • Adapts easily to different business models for ogy adoption, educators and administrators are revenue generation, when required experimenting with and fully embracing tech- • Makes learning and resources accessible to all nologies to support real-time information delivery students, regardless of physical, sensory to the right people at the right time, as well as or cognitive disabilities 6 Intelligent Campus Technologies AUTOMATION & SENSORS STUDENT INFORMATION SYSTEMS (SIS) BROADBAND, WIRELESS & MOBILE NETWORKS COURSE MANAGEMENT SYSTEMS (CMS) ENTERPRISE RESOURCE PLANNING (ERP) SYSTEMS CLOUD COMPUTING MOBILE DEVICES & APPLICATIONS DATA ANALYTICS • Promotes sustainable, cost-effective IT deployment, procurement, parent and student infrastructures and services without expensive expectations, technology management, staffing and regular “forklift” technology upgrades resources, compliance, security, privacy and • Protects networks, technology systems and sustainability. In fact, in the aforementioned CDE user interactions with multiple levels of security survey, education leaders indicated funding as the No. 1 barrier preventing a move toward a more The technology and systems that enable intelligent campus. the intelligent campus are accompanied by a IT staff and administrators must also wealth of benefits, but education leaders and IT ensure the success of their ongoing efforts to staff must first address a number of deployment deliver curriculum and encourage learning. and implementation challenges such as funding, Intelligent technologies must support this effort, change management, professional development, not distract from it. ■ 7 SOLUTIONSADMINISTRATION & MANAGEMENT GOODBYE TO COMPLEX PROCESSES & WORKFLOWS n today’s environment of shrinking budgets and Starting in its 180-user finance depart- resources, K-20 education institutions must ment and working with other departments in Idevelop and support effective practices and stages, TAMHSC deployed an enterprise content technology solutions for continuously improving management (ECM) solution to securely store and managing campus systems and operations, paper, implement business process management achieving cross-organizational economies of scale and eliminate file cabinets. The finance office no and creating opportunities to shift resources. longer accepts paper documents and requires all Intelligent technologies can be applied to internal documents, such as invoices, payroll paper- many administrative areas to create efficiencies: work and contracts, to be submitted electronically. operations management, facilities and real estate management,