Tvhparts Division

TVH Parts Division TVH PARTS DIVISION

Brabantstraat 15 8790 Waregem BELGIUM

tel +32 56 43 42 11 fax +32 56 43 44 88 general e-mail [email protected] web www.tvh.com

[www.tvh.com] TVH, your partner in spare parts

Thanks to the right vision on the future, an innovative spirit and the daring to invest in the right people and in new sophisticated systems we were able to conquer a global market.

In the future we want to elaborate our market position, and we hope to be able to realise this together with you!

TVH PARTS DIVISION The TVH Parts Division Management BRABANTSTRAAT 15 8790 WAREGEM - BELGIUM

tel +32 56 43 42 11 fax +32 56 43 44 88 general e-mail [email protected] web www.tvh.com

direct e-mail to purchase department [email protected]

[www.tvh.com] 2 TVH, a worldwide spare parts supplier

No matter where the offer is placed, we assure a delivery to our customers within 24 hours in central Europe and within 48 hours outside Europe.

But we can only deliver good parts against competitive prices, if we have a good contact with all our suppliers, who live by the same rules and standards as we do.

To maintain our position as a renowned Service Company, we are constantly on the lookout for new With currently 450.000 SKU’s and over 14 million known contacts and new suppliers, who deliver quality references, TVH Parts Division has the largest stock in products against competitive prices. material handling parts and accessories in the world.

The computer-monitored stock management, the professional staff and an extensive on-line offer, result in a pointed solution. Our own produc- tion workshop, strict quality control systems and wide-spread international contacts guarantee the best quality at a competitive price.

[www.tvh.com] 3 Our product range

Electrical supply and accessories ›› Batteries and chargers ›› Battery accessories ›› Safety products ›› Electric cables ›› Battery connectors ›› DC-DC convertors

Electrical control systems and components ›› Switches and accelerators ›› Emergency switches ›› Relays ›› Fuses ›› Contactors ›› Lift truck electronics

[www.tvh.com] 4 Our product range

Electrical equipment and accessories ›› Hour meters and battery indicators ›› Horns and back-up alarms ›› Signals, lighting and bulbs ›› Electronic accessories ›› Ex-proof accessories

Electrical motor and parts ›› Motors and armatures ›› Brushes, springs and holders ›› Electric motor parts ›› Electric brakes ›› Electric fans ›› Universal pump motors

[www.tvh.com] 5 Our product range

Hydraulics ›› Hoses and accessories ›› Pumps ›› Distributor valves, slices and handle kits ›› Fittings and seals ›› Pump units ›› Steering units

Starters, ignition and fuel systems ›› Starters and alternators ›› Key switches and keys ›› Ignition and carburation ›› LPG parts ›› Fuel systems diesel / gasoline

[www.tvh.com] 6 Our product range

Engine, filters, cooling and exhaust ›› Engine parts ›› Filters ›› Exhaust systems ›› Cooling system parts

Drive train and steering ›› Steering parts ›› Transmission & drive axles

[www.tvh.com] 7 Our product range

Brakes and cables ›› Hydraulic brake parts ›› Air brake parts ›› Brake pads and shoes ›› Cables

Tyres, wheels and castors ›› Tyres ›› Rims ›› Wheels ›› Castors

[www.tvh.com] 8 Our product range

Upright parts, forks and attachments ›› Upright parts ›› Forks ›› Mast rollers ›› Chains ›› Attachments

Cabs, seats and hoods ›› Cabs and parts ›› Cab heaters ›› Wipers ›› Gas springs ›› Mudguards ›› Pedal pads ›› Seats ›› Hood and chassis parts

[www.tvh.com] 9 Our product range

Workshop, service and safety ›› Hardware ›› Maintenance ›› Oil and greases ›› Paint and accessories ›› Warehouse & workshop tools

Pallet truck parts ›› Pallet truck parts ›› Seal kits

[www.tvh.com] 10 Our product range

Sweepers and parts ›› Sweepers ›› Brushes ›› Vacuum motors ›› Accessories

[www.tvh.com] 11 The power of One Source - Our service

Every day, TVH Parts Division stock of more than 450.000 different parts is offered to delivers a little less than 4.500 our ever growing number of satisfied customers world- orders (15.000 order lines) in wide. 162 countries. To cope with this challenge, our picking Moreover TVH is very proud to offer and packing departments are to its customers the exclusive TVH operating in 2 shifts. These Quick Source system that enables shifts do not alternate but over- our customers to make price inqui- lap from 13.00 till 17.30. This ries and to check the availability of working method allows us to parts anywhere and anytime. Until concentrate the workforce in the rush hours. today, this state of the art system is unique and with- out equal in the lifttruck sector. Today, we realise over For our worldwide parts deliveries, we team up with 50% of our turnover through e-commerce. the world’s best renowned transport companies, such as DHL Express, TNT Express and FedEx. In all neigh- Last but not least, all our company processes are bouring countries we work together with local special- submitted to very rigid quality control systems. This ists guaranteeing early morning deliveries as there are is absolutely essential to offer our customers the Calberson, Ciblex and Chronopost in France and TNT service he is expecting. Definitely, the TVH Parts Innight in Germany and Holland. Division has found the right balance between quality, service, speed and flexibility. Thanks to our one-stop shop principle, an enormous Our 19.000 customers are our reference!

[www.tvh.com] 12 Facts & figures on our Purchasing team

Our purchasing team consists evolutions and tendencies. He manages his product of: portfolio. Prospecting on possible new suppliers is also • 63 Product Advisors one of his tasks. • 46 Brand Advisors • 24 Administrators Our purchasing team also conducts first-line quality • 30 Electronic Technicians control on newly purchased parts. In the sourcing • 16 Technical Designers process, they pay a lot of attention to obtain a right • 6 Purchase Expeditors balance between price, quality and a timely delivery.

Each day, our purchasing team places between 1200 and 1500 orders with over 1800 suppliers worldwide.

TVH also disposes of an internal turnshop, with CNC technology, in order to deliver a quality product that satisfies the needs of the customer.

Every purchaser has various assignments. In the first place, he is responsible for his product, product group or brand. He buys when necessary. This also implicates that he has to keep up to date information on market

[www.tvh.com] 13 R & D department

[www.tvh.com] 14 Construction department

[www.tvh.com] 15 TVH all over the world

The group has subsidiaries, sales representation and Italy, Ukraine, Morocco, China, Poland, Romania, Czech partners all over the world: USA, Germany, France, UK, Republic, Slovakia, Sweden, ... South Africa, Australia, Mexico, Canada, Russia, Spain,

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47 48

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[www.tvh.com] 16 Supplier information sheet

Customer/Supplier: ...... Contact person:

Language: ...... Mr /Ms:......

Company:...... Language: ......

Address: ...... Name: ......

...... First name:......

Address 2:...... Function:......

...... E-mail:......

Postal code:...... Phone:......

City:...... Mobile:......

Country:...... Fax:......

Phone:......

Fax:......

E-mail:......

Website: ......

Activity:......

Please fill out this form and send it back to us by fax or fill it out on www.tvh.com in the Supplier section. fax +32 56 43 43 94 • e-mail [email protected]

[www.tvh.com] 17 Route description

Antwerpen Gent Waregem centrum Brussel • Take exit 5 (Waregem) • Follow direction Anzegem/ Ronse Waregem

exit Ausfahrt • After 800 m turn right afrit Wortegem sortie 5 Oudenaarde (industriezone 2-Vijverdam) Flanders Field • Continue till the end of the Vijverdam road and bear left Deerlijk • Follow the road up to the

roundabout t • Take the 3rd exit on the round- Brabantstraa about (Mannebeekstraat) Anzegem Ronse Kortrijk • Follow this street and you will Lille

Paris Visitors reach the Brabantstraat counter P Vichte Reception • TVH is now on your right-hand P side (after 500 m) Visitors Entrance Main counter entrance t

Brabantstraa

[www.tvh.com] 18 Notes

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[www.tvh.com] 19 TVH PARTS DIVISION

Brabantstraat 15 8790 Waregem BELGIUM

tel +32 56 43 42 11 fax +32 56 43 44 88 general e-mail [email protected] web www.tvh.com

direct e-mail: [email protected] TVH 9804616 • 02/2010 BA

[www.tvh.com]