Social Impact Report 2020 Social Impact Report 2020 Social Impact Report 2020 OUR MISSION: 02 Making a POSITIVE DIFFERENCE FOR ALL through sport, physical activity, and learning 03 VISION: IMPROVING Lives, ENHANCING Communities VALUES: INTEGRITY: To be honest, reliable, and trustworthy INCLUSIVITY: To be inclusive in all our decision making INNOVATION: To be bold and creative in the way we work Social Impact Report 2020 Social Impact Report 2020 Results from the Annual Community Survey 2020 “Since joining the Watford “Brilliant staff and concept “The Trust has been a FC family, the children to get the community game changer for me, and have had the chance to healthy and fit. I APPRECIATE ALL THE experience AMAZING CAN’T PRAISE THEM SUPPORT THEY HAVE LIFE CHANGING Watford FC’s CSE Trust is AND THEIR SERVICES Watford FC’s CSE Trust staff Watford FC’s CSE Trust are GIVEN ME” OPPORTUNITIES” a valuable asset to their HIGHLY ENOUGH” are knowledgeable in their friendly and welcoming. local community. project area. STRONGLY AGREE STRONGLY AGREE STRONGLY AGREE 04 82% 05 AGREE 76% 68% Watford FC’s CSE Trust AGREE AGREE Watford FC’s CSE Trust Watford FC’s CSE Trust deliver to the need of supported their community make a positive difference to 14% their community. during the coronavirus 20% the lives of their participants. 29% Neither agree nor disagree 4% STRONGLY AGREE lockdown period. Neither agree nor disagree 3.5% STRONGLY AGREE Neither agree nor disagree 3% Disagree 0% STRONGLY AGREE Disagree 0.5% Disagree 0% Strongly disagree 0% Strongly disagree 0% Strongly disagree 0% 60% 78% “Thanks for the efforts AGREE AGREE 51% “THE ACTIVITIES “EXCELLENT SUPPORT for HELPING THE AGREE ORGANISED BY THROUGH A VARIETY OF COMMUNITY” 34% THE TRUST HAVE 19% PROGRAMMES Neither agree nor disagree 6% 31% BEEN FANTASTIC. Neither agree nor disagree 3% to get school back on track Disagree 0% Neither agree nor disagree 17.5% There have been so many Disagree 0% with sport provision Strongly disagree 0% Disagree 0.5% different activities to choose Strongly disagree 0% and support with pupil emotional wellbeing” Strongly disagree 0% from and STAFF HAVE I would recommend “FANTASTIC DEDICATION BEEN SUPER FRIENDLY “Would like to say that Watford FC’s CSE Trust to AND SUPPORT from staff” “GREAT BUNCH OF FOLKS AND HELPFUL. we truly appreciate “THE TRUST HAVE BEEN my friends/family. who genuinely want to help My daughter has really YOUR IMPORTANT A GREAT SUPPORT TO STRONGLY AGREE “I have been involved with us achieve our goals whilst enjoyed taking part. Thank ROLE IN OUR MY FAMILY and to the the CSE Trust for the past learning from their vast you to the whole team for CHILDREN’S LIFE” local projects I have been 6 years both as a resident knowledge” the work you are doing for involved in. Many thanks for 82% and professionally and children and teenagers!” the work that you do” AGREE HAVE ALWAYS FOUND THEIR SUPPORT AND 15% PROVISION TO BE Neither agree nor disagree 3% EXCELLENT” Disagree 0% Strongly disagree 0% Social Impact Report 2020 Social Impact Report 2020 WELCOME Contents to our 2020 Social Impact Report Life in Watford FC For Lockdown Health & Wellbeing P: 8-19 P: 20-27 Chris Norton Scott Duxbury 01 02 CHAIRMAN, CEO AND CHAIRMAN, WATFORD FC CSE TRUST WATFORD FC Whilst it may be hard to look back at this It is not a surprise to me that year with any great fondness, there have the values and ethos of the club’s self- Watford FC For Watford FC For been some shining examples of positivity financing charity, the Watford FC Sports Learning & Skills Social Inclusion to light up the gloomy skies of 2020. & Education Trust, came shining through 03 P: 28-33 04 P: 34-41 during a time of true adversity. The unified feeling of community spirit is one 06 such example. In this report you will be able Community and family were firmly to the 07 to see the fantastic work of the Trust, both fore as the Trust, its staff and volunteers during the coronavirus pandemic, and the all played a pivotal role in the delivery of many challenges that brings, as well as the support to both our NHS neighbours and to Watford FC For Sport & Watford FC For projects and activities delivered on a daily those in our locality who most needed help Football Development Strong Foundations basis, to make a positive difference for all. during the first stages of Covid-19. 05 P: 42-49 06 P: 50-61 It is important that we continue to monitor, It is fantastic to see how the Trust evaluate, and learn from the feedback we continues to effortlessly engage with people receive, to ensure our continuous improvement of all ages, genders and backgrounds, using on what, how and why we deliver the very well-researched and delivered projects programmes and activities we do. What makes and activities. The original this report such great reading, is the real family Club feedback from real participants , with real life The feedback, case studies, and statistics 07 P: 62-69 examples of the positive impact we are having – highlighted in this report – illustrate this on people’s lives across our community. success superbly. Before I leave you, it is only right that I hope you enjoy reading this report and I point out, the contents of this report, and share the pride I felt in being reminded of the continued work of the Trust, is only made the amazing depth and breadth of our possible by our staff and volunteers and Trust’s reach. OUR TRUSTEES AND PATRONS the support of our football club, partners, Best regards fundraisers, and donors. Thank you. Patrons: Baroness Dorothy Thornhill MBE, The Taylor Family Chair: Chris Norton All the best and happy reading. Vice-Chair: Paul Clark Trustees: Chris Luff MBE, Dr Justin Davis-Smith CBE, Ed Coan, Emma Saunders, Gayle Clarke, Martine Gabbitass, Prof Stuart Timperley, Simon Macqueen Social Impact Report 2020 01 LOCKDOWN 01 LOCKDOWN Social Impact Report 2020 Life in 01LOCKDOWN TEAM WEST HERTS When Vicarage Road • Meeting rooms were available neighbours Watford General for hospital use on daily basis Hospital needed help in • Counselling rooms were the face of an unrelenting provided for hospital personnel pandemic, Watford FC • Hospitality boxes were answered, transforming their transformed into bedrooms 08 stadium into a fortress of 09 support for the community. • Rooms were allocated for training former NHS staff A club-wide initiative in recalled to duty which all departments came • Memorial Room where together, from retail and hospital workers could reflect operations to academy and and remember their fellow the Trust, this included: workers who died from • The Gallery used as a COVID-19 24-hour sanctuary for • The maternity unit set up hospital personnel in Sky Lounge is still in • Upper GT stand used as operation* storage depot for donations to • Area within the stadium used hospital – numerous pallets of as a mask production unit food and drink redistributed. • Media facilities were used by • Acted as a distribution hospital staff as a call centre. depot for hospices across Hertfordshire *as of November 2020. Over Circa 10 BEDROOMS 50,000 1,000 created within boxes meals served scrubs washed each day for night workers Social Impact Report 2020 01 LOCKDOWN 01 LOCKDOWN Social Impact Report 2020 THANK YOU TO THE VOLUNTEERS THAT HELPED MAKE HORNETS IT ALL HAPPEN AT HOME 10 11 TEAM WEST HERTS SANCTUARY VOLUNTEERS: At a time when the Watford FC family was Case Eames, Charlie Armitage, Samuel Steadman, drawn apart, the Club made Charlie Barr, Charlotte Goult, Sarah Cleveland, Sheena Patel, sure supporters continued to Chloe Bryden, Darren Goult, Simon Carter, Stacey Bryden, feel together More than More than David Barry, David Segal, Stephen Cummings, Diane Cannon, Emma Stephen Horswood, A much-praised initiative Saunders, Eve Street, Stuart Street, saw staff and fellow fans carry 300 2,500 Georgiana Risco, Graham Hall, Thomas Horswood, Tia Young, out wellbeing calls to those supporters volunteered supporters received calls from Ian Sayle, Jenny Reynolds, Tom Fisher, Tony O’Connor, most in need of them. Those their services the club to offer support Julia Bell, Julian Knight, Tracey Segal, Val Jones, carrying out calls also included Kate Holmes, Keeley Hall, Vicki Street, Victoria Clarke a host of former and current Lauren Bryden, Lee Biggerstaff, Hornets players. Marion Connolly, Marsha Tabor, A follow up scheme has now Matthew Morris, Melinda Ward, been launched to continue this Nicky Cotton, Nicky Moore, great work. Oliver Gill, Patrick Fisher, Peter Drury, Rachel Yaffe, Rebecca Connolly, Richard Bastable, Rickie Jones, Social Impact Report 2020 01 LOCKDOWN 01 LOCKDOWN Social Impact Report 2020 INSPIRING AND EMPOWERING IN THE MOST DIFFICULT OF TIMES The Coronavirus pandemic ALMOST ONE QUARTER and lockdown brought with it a host of new challenges for all sectors of the community, (24%) including an increase in poor of UK adults have mental health and loneliness FELT LONELINESS and a decrease in healthy lifestyles… because of Coronavirus www.mentalhealth.org.uk Parents/carers of MORE THAN primary school age FOUR IN TEN children taking part in 12 the survey report an 13 INCREASE IN THEIR (44%) CHILD’S EMOTIONAL, of young people (aged BEHAVIOURAL, 18-24 years) have felt AND RESTLESS/ loneliness because of ATTENTIONAL Coronavirus www.mentalhealth.org.uk The challenge was set physical activity, as well as workouts, weight management DIFFICULTIES then. The Trust knew that a mental wellbeing course support, activity motivation Co-SPACE, University of Oxford they would have to work delivered online. There were and signposting.