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Healthcare expected to be among major issues in ’s 2015 legislative session.

Utah’s state legislature will begin its 2015 session on January 26. Healthcare reform, specifically the question of how to respond to Governor Herbert’s ‘Healthy Utah’ proposal or other options for Medicaid expansion, is expected to be one of the major issues. Intermountain and SelectHealth will also be tracking the legislature’s actions on Utah’s Medicaid ACO program. As always, Intermountain encourages trustees and employees to be informed and engaged with their elected representatives.

In an effort to support trustees and employees who are interested in receiving updates and information as the 2015 session progresses—as well as information about how to become more involved—Intermountain has created a subscription service called the Intermountain Health Policy Network. Those who subscribe receive periodic emails providing legislative updates and occasional “calls to action” on pressing issues and how to contact the appropriate officials.

You may subscribe to this network here.

Participation in the network is strictly voluntary and informational. neither endorses nor opposes any political candidate or party.

Plan now to attend Intermountain’s annual Trustee Conference on March 20.

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Healthcare expected to be among major issues in Utah’s 2015 legislative session.

Utah’s state legislature will begin its 2015 session on January 26. Healthcare reform, specifically the question of how to respond to Governor Herbert’s ‘Healthy Utah’ proposal or other options for Medicaid expansion, is expected to be one of the major issues. Intermountain and SelectHealth will also be tracking the legislature’s actions on Utah’s Medicaid ACO program. As always, Intermountain encourages trustees and employees to be informed and engaged with their elected representatives.

In an effort to support trustees and employees who are interested in receiving updates and information as the 2015 session progresses—as well as information about how to become more involved—Intermountain has created a subscription service called the Intermountain Health Policy Network. Those who subscribe receive periodic emails providing legislative updates and occasional “calls to action” on pressing issues and how to contact the appropriate officials.

You may subscribe to this network here.

Participation in the network is strictly voluntary and informational. Intermountain Healthcare neither endorses nor opposes any political candidate or party.

Plan now to attend Intermountain’s annual Trustee Conference on *|MC:SUBJECT|* file:///Volumes/revolver/Brian Kearney Inc/2009 Intermountain iss... March 20.

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All trustees are invited to attend the 2015 Intermountain Healthcare Trustee Conference, scheduled for March 20 at the Little America Hotel in . The conference provides a perspective on the challenges and opportunities we’ll face in 2015 and helps trustees govern Intermountain more effectively.

Here are some important details:

What: 2015 Intermountain Healthcare Trustee Conference When: Friday, March 20, 2015 (please plan to attend all day) Where: Little America Hotel, 500 South Main Street, Salt Lake City

Breakfast and lunch are provided. Some board members traveling long distances may choose to stay overnight on the Thursday before the conference. Registration forms and printed invitations will be sent at the end of January.

Intermountain experts will answer heart health questions Feb. 10.

Intermountain Healthcare medical experts will answer questions about heart health during interviews on KUTV Channel 2 and over the phone with callers on Tuesday, February 10, from noon to 5:30 p.m. Those interested may call 877-908-0680 to speak free of charge to one of the experts, including doctors, dieticians, exercise experts, and other clinicians. Participants can also receive answers via Facebook or Twitter using #kutvasktheexpert.

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All trustees are invited to attend the 2015 Intermountain Healthcare Trustee Conference, scheduled for March 20 at the Little America Hotel in Salt Lake City. The conference provides a perspective on the challenges and opportunities we’ll face in 2015 and helps trustees govern Intermountain more effectively.

Here are some important details:

What: 2015 Intermountain Healthcare Trustee Conference When: Friday, March 20, 2015 (please plan to attend all day) Where: Little America Hotel, 500 South Main Street, Salt Lake City

Breakfast and lunch are provided. Some board members traveling long distances may choose to stay overnight on the Thursday before the conference. Registration forms and printed invitations will be sent at the end of January.

Intermountain experts will answer heart health questions Feb. 10.

Intermountain Healthcare medical experts will answer questions about heart health during interviews on KUTV Channel 2 and over the phone with callers on Tuesday, February 10, from noon to 5:30 p.m. Those interested may call 877-908-0680 to speak free of charge to one of the experts, including doctors, dieticians, exercise experts, and other clinicians. Participants can also receive answers via Facebook or Twitter using *|MC:SUBJECT|* file:///Volumes/revolver/Brian Kearney Inc/2009 Intermountain iss... #kutvasktheexpert.

The “Ask the Expert” series runs the second Tuesday of each month. The planned 2015 schedule runs below (subject to change). For more information visit 3 of 11 intermountainhealthcare.org/asktheexpert. 2/4/15, 4:15 PM

Month Topic

March Maternity – Baby Your Baby

April Sports Injuries, Orthopedics

May Aging

June Cancer

July Back Pain

August Diabetes

September Sleep Disorders

October Breast Cancer

November Health Insurance – SelectHealth

December Asthma – Air Quality

See a video of our recent Healthy Dialogues speaker online.

Quick access to the web page for Intermountain’s Healthy Dialogues speaker series is featured on the home page of the Trustee Resource Center. Click on the “Healthy Dialogues” feature at the bottom of the page. The Healthy Dialogues site can also be accessed directly by visiting intermountainhealthcare.org/dialogues

The Healthy Dialogues website includes a brief video interview with Thomas Lee, MD, Chief Medical Officer of Press Ganey, the nation’s leading provider of patient satisfaction surveys. Also on the site is the presentation Dr. Lee gave at our Healthy Dialogues event on December 15. The presentation shared a new perspective on care coordination and how these efforts are important to patients. A practicing physician,

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The “Ask the Expert” series runs the second Tuesday of each month. The planned 2015 schedule runs below (subject to change). For more information visit intermountainhealthcare.org/asktheexpert.

Month Topic

March Maternity – Baby Your Baby

April Sports Injuries, Orthopedics

May Aging

June Cancer

July Back Pain

August Diabetes

September Sleep Disorders

October Breast Cancer

November Health Insurance – SelectHealth

December Asthma – Air Quality

See a video of our recent Healthy Dialogues speaker online.

Quick access to the web page for Intermountain’s Healthy Dialogues speaker series is featured on the home page of the Trustee Resource Center. Click on the “Healthy Dialogues” feature at the bottom of the page. The Healthy Dialogues site can also be accessed directly by visiting intermountainhealthcare.org/dialogues

The Healthy Dialogues website includes a brief video interview with Thomas Lee, MD, Chief Medical Officer of Press Ganey, the nation’s leading provider of patient satisfaction surveys. Also on the site is the presentation Dr. Lee gave at our Healthy *|MC:SUBJECT|* file:///Volumes/revolver/Brian Kearney Inc/2009 Intermountain iss... Dialogues event on December 15. The presentation shared a new perspective on care coordination and how these efforts are important to patients. A practicing physician, executive in provider organizations, researcher, and health policy expert, Dr. Lee is a widely recognized leader in healthcare performance improvement. 4 of 11 2/4/15, 4:15 PM The Healthy Dialogues lecture series brings national healthcare leaders to Utah to engage in conversations about health policy with local business, healthcare, and community leaders.

Awards and recognition.

Intermountain and SelectHealth recently received recognition from a number of sources:

Supply Chain Center is certified as one of the world’s top five certified distribution centers.

Intermountain’s Kem C. Gardner Supply Chain Center

Auditors from the Warehouse Education and Resource Council (WERC) recently certified Intermountain’s Supply Chain Center as one of their top five facilities globally. WERC is the distribution industry’s leading source of knowledge and research in logistics, warehousing, and distribution best practices. Auditors performed a sequence of onsite inspections, interviews, and audits covering best practices in distribution, warehousing, and logistics. Our center met the stringent certification requirements held by only 40 other facilities worldwide, and Intermountain’s scores placed it among the top five.

Intermountain’s Supply Chain is the first medical-surgical products distribution center to become WERC-certified and joins an elite group of WERC-certified warehouses, including Colgate-Palmolive, DHL, Ingersoll-Rand, and Starbucks.

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executive in provider organizations, researcher, and health policy expert, Dr. Lee is a widely recognized leader in healthcare performance improvement.

The Healthy Dialogues lecture series brings national healthcare leaders to Utah to engage in conversations about health policy with local business, healthcare, and community leaders.

Awards and recognition.

Intermountain and SelectHealth recently received recognition from a number of sources:

Supply Chain Center is certified as one of the world’s top five certified distribution centers.

Intermountain’s Kem C. Gardner Supply Chain Center

Auditors from the Warehouse Education and Resource Council (WERC) recently certified Intermountain’s Supply Chain Center as one of their top five facilities globally. WERC is the distribution industry’s leading source of knowledge and research in logistics, warehousing, and distribution best practices. Auditors performed a sequence of onsite inspections, interviews, and audits covering best practices in distribution, warehousing, and logistics. Our center met the stringent certification requirements held by only 40 other facilities worldwide, and Intermountain’s scores placed it among the top five.

Intermountain’s Supply Chain is the first medical-surgical products distribution center to become WERC-certified and joins an elite group of WERC-certified warehouses, including Colgate-Palmolive, DHL, Ingersoll-Rand, and Starbucks.

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Laura S. Kaiser is listed among the nation’s most outstanding women healthcare leaders.

Laura S. Kaiser, FACHE, Intermountain’s Executive Vice President and Chief Operating Officer, was named to the annual list of “130 Women Hospital and Health System Leaders to Know” published by Becker’s Hospital Review. According to the publication, “These 130 women, who are current executives at hospitals and health systems across the nation, demonstrate outstanding leadership within the hospital and healthcare industry and were chosen based on a wide range of management and leadership skills, including oversight of hospital or health system operations, financial turnarounds and quality improvement initiatives.”

Laura is the only Utah leader included on the list. In a brief recap of her responsibilities, Becker’s says: “Serving as Executive Vice President and COO for the past two years, Ms. Kaiser manages healthcare delivery and operations at the Intermountain facilities, Medical Group, clinical programs and services, and the Institute for Healthcare Delivery Research. The system includes 22 hospitals, more than 185 clinics and a health plans division. Ms. Kaiser previously led Pensacola, Florida-based Sacred Heart Health System and was the ministry market leader for the Gulf Coast and Florida region of Ascension Health, based in St. Louis.”

Pat Richards is appointed Director of Federal Reserve Bank board.

Pat Richards, President and CEO of SelectHealth, has been appointed to serve a three-year term as a Director of the Salt Lake City Branch of the Federal Reserve Bank of San Francisco. She serves with six other directors in overseeing the Salt Lake City Branch’s wholesale banking services to financial institutions within its service areas.

The Federal Reserve Bank of San Francisco covers nine western states and is part of the Federal Reserve System, which formulates monetary policy, serves as bank regulator, administers certain consumer protection laws, and is fiscal agent for the U.S. government.

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Modern Healthcare spotlights Intermountain’s work to fight antibiotic resistance.

A recent report in Modern Healthcare focused on the national effort to fight the growing threat of antibiotic resistance and the development of drug-resistant bacteria.

The article highlighted Intermountain’s leadership in developing integrated antibiotic stewardship programs as a model for helping solve the problem. The article includes data about the spread of drug-resistant bacteria, its growing mortality rate, and the need for improved antibiotic stewardship in America’s hospitals. According to the article, coordinated practices are needed to encourage the appropriate use of antibiotics. The article states that stewardship programs like the one at Intermountain typically result in better clinical outcomes, lower antibiotic-resistance rates, lower lengths of stay, and lower costs. Only half of U.S. hospitals have currently developed a stewardship program.

To read the full article, click here (log-in may be required).

Sanpete Valley Hospital receives national recognition for mental health programs.

Intermountain’s Sanpete Valley Hospital

The National Rural Health Resource Center has presented Intermountain’s Sanpete Valley Hospital with the Critical Access Hospital Recognition Certificate based on the hospital’s behavioral/mental health outreach efforts in the community. Sanpete Valley Hospital is one of only five critical access hospitals in the United States to receive this recognition. No other hospital in the state of Utah received this certificate.

*|MC:SUBJECT|* Sanpete Valley Hospital’s mental health outreachfile:///Volumes/revolver/Brian started when Intermountain Kearney Inc/2009 Intermountain iss... Healthcare saw the need to begin a mental health program in a rural setting and selected Sanpete County. Mikelle Moore, Intermountain’s Vice President of Community Benefit, and Delia Rochon, Director of Community Benefit, worked 7 of 11 closely with retired Intermountain physician Kim Bateman, MD, and other members 2/4/15, 4:15 PM of the community to create the Sanpete Community Behavioral Health Network. This network includes the county’s two school districts, mental health providers, not-for- profit and government agencies, community volunteers, and Sanpete Valley Hospital employees. This network and Sanpete Valley Hospital have worked to make multiple mental health services available through the hospital—including TeleHealth mental health consultations. More than 130 patients were served during 2014. Many of the services are provided at low or no cost to patients who qualify.

Life Flight helicopter is stationed in eastern Utah.

Intermountain Healthcare and Uintah Basin Medical Center are working together to bring the Intermountain Life Flight program to Roosevelt, Utah. A helicopter and Life Flight team are stationed full-time at Uintah Basin Medical Center, a not-for-profit, 42-bed community hospital (not part of the Intermountain system).

The new program has already saved its first patient, a heart attack patient who was flown from Roosevelt to Intermountain Medical Center in Murray—more than a two-hour trip by car. The patient was admitted and treated at Intermountain Medical Center in less than 90 minutes, which is the recommended treatment time for STEMI heart attack patients.

Life Flight currently operates six helicopters based at the Life Flight Operation Center at the Salt Lake City airport, Uintah Basin Medical Center, Intermountain Medical Center in Murray, McKay-Dee Hospital in Ogden, Utah Valley Regional Medical Center in Provo, and Dixie Regional Medical Center in St. George.

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selected Sanpete County. Mikelle Moore, Intermountain’s Vice President of Communityselected Sanpete Benefit, County. and DeliaMikelle Rochon, Moore, Director Intermountain’s of Community Vice President Benefit, workedof closelyCommunity with Benefit,retired Intermountain and Delia Rochon, physician Director Kim ofBateman, Community MD, Benefit, and other worked members ofclosely the community with retired to Intermountain create the Sanpete physician Community Kim Bateman, Behavioral MD, Health and other Network. members This networkof the community includes the to createcounty’s the two Sanpete school Community districts, mental Behavioral health Health providers, Network. not-for- This profitnetwork and includes government the county’s agencies, two community school districts, volunteers, mental and health Sanpete providers, Valley not-for-Hospital employees.profit and government This network agencies, and Sanpete community Valley volunteers, Hospital have and worked Sanpete to Valley make Hospitalmultiple mentalemployees. health This services network available and Sanpete through Valley the hospital—including Hospital have worked TeleHealth to make mentalmultiple healthmental consultations. health services More available than 130through patients the hospital—includingwere served during 2014.TeleHealth Many mental of the serviceshealth consultations. are provided More at low than or no 130 cost patients to patients were whoserved qualify. during 2014. Many of the services are provided at low or no cost to patients who qualify.

Life Flight helicopter is stationed in eastern Utah. Life Flight helicopter is stationed in eastern Utah.

Intermountain Healthcare and Uintah Basin Medical Center are working together to bringIntermountain the Intermountain Healthcare Life and Flight Uintah program Basin Medical to Roosevelt, Center Utah. are working A helicopter together and toLife Flightbring the team Intermountain are stationed Life full-time Flight at program Uintah Basinto Roosevelt, Medical Utah. Center, A helicoptera not-for-profit, and Life 42-bedFlight team community are stationed hospital full-time (not part at Uintahof the Intermountain Basin Medical system). Center, a not-for-profit, 42-bed community hospital (not part of the Intermountain system). The new program has already saved its first patient, a heart attack patient who was flownThe new from program Roosevelt has alreadyto Intermountain saved its firstMedical patient, Center a heart in Murray—more attack patient who than was a two-hourflown from trip Roosevelt by car. The to Intermountainpatient was admitted Medical and Center treated in Murray—moreat Intermountain than Medical a Centertwo-hour in tripless bythan car. 90 The minutes, patient which was admittedis the recommended and treated attreatment Intermountain time for Medical STEMI heartCenter attack in less patients. than 90 minutes, which is the recommended treatment time for STEMI heart attack patients. Life Flight currently operates six helicopters based at the Life Flight Operation Center atLife the Flight Salt Lake currently City operatesairport, Uintah six helicopters Basin Medical based atCenter, the Life Intermountain Flight Operation Medical Center Centerat the Salt in Murray, Lake City McKay-Dee airport, Uintah Hospital Basin in MedicalOgden, Utah Center, Valley Intermountain Regional Medical Medical *|MC:SUBJECT|* file:///Volumes/revolver/Brian Kearney Inc/2009 Intermountain iss... Center in Provo,Murray, and McKay-Dee Dixie Regional Hospital Medical in Ogden, Center Utah in St. Valley George. Regional Medical Center in Provo, and Dixie Regional Medical Center in St. George. Life Flight was the seventh air medical service in the United States and the first in 8 of 11 2/4/15, 4:15 PM Utah to be accredited by the Commission on Accreditation of Medical Transport 8 of 11 2/4/15, 4:15 PM Systems. Life Flight is also the only civilian air transport service in the United States certified by the FAA to conduct hoist/rescue operations.

LiVe Well exhibit opens at Museum of National Curiosity at Thanksgiving Point.

Our LiVe Well exhibit at Thanksgiving Point

An Intermountain LiVe Well exhibit is now open at the Museum of Natural Curiosity at Thanksgiving Point in Lehi. The exhibit features a two-story healthy home situated prominently in the Kidopolis section of the museum.

In the exhibit, families can choose from many fun and healthy activities, including a Commit to LiVe Well photo booth, exercise and heart-rate display, calorie-counting bike, “build a virtual healthy plate” activity, and visual tours of Intermountain’s on-line LiVe Well resources.

Visit the online Trustee Resource Center.

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Life Flight was the seventh air medical service in the United States and the first in Utah to be accredited by the Commission on Accreditation of Medical Transport Systems. Life Flight is also the only civilian air transport service in the United States certified by the FAA to conduct hoist/rescue operations.

LiVe Well exhibit opens at Museum of National Curiosity at Thanksgiving Point.

Our LiVe Well exhibit at Thanksgiving Point

An Intermountain LiVe Well exhibit is now open at the Museum of Natural Curiosity at Thanksgiving Point in Lehi. The exhibit features a two-story healthy home situated prominently in the Kidopolis section of the museum.

In the exhibit, families can choose from many fun and healthy activities, including a Commit to LiVe Well photo booth, exercise and heart-rate display, calorie-counting bike, “build a virtual healthy plate” activity, and visual tours of Intermountain’s on-line LiVe Well resources.

Visit the online Trustee Resource Center.

9 of 11 2/4/15, 4:15 PM *|MC:SUBJECT|* file:///Volumes/revolver/Brian Kearney Inc/2009 Intermountain iss...

Life Flight was the seventh air medical service in the United States and the first in Utah to be accredited by the Commission on Accreditation of Medical Transport Systems. Life Flight is also the only civilian air transport service in the United States certified by the FAA to conduct hoist/rescue operations.

LiVe Well exhibit opens at Museum of National Curiosity at Thanksgiving Point.

Our LiVe Well exhibit at Thanksgiving Point

An Intermountain LiVe Well exhibit is now open at the Museum of Natural Curiosity at Thanksgiving Point in Lehi. The exhibit features a two-story healthy home situated prominently in the Kidopolis section of the museum.

In the exhibit, families can choose from many fun and healthy activities, including a Commit to LiVe Well photo booth, exercise and heart-rate display, calorie-counting bike, “build a virtual healthy plate” activity, and visual tours of Intermountain’s on-line LiVe Well resources.

*|MC:SUBJECT|* Visit the online Trustee Resource Center.file:///Volumes/revolver/Brian Kearney Inc/2009 Intermountain iss...

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Intermountain provides online tools to help trustees be successful in their role as advocates for our organization. Available at intermountaintrustee.org, the Trustee Resource Center provides one convenient location to access several important advocacy tools, including:

Trustee newsletter articles and archive In-depth information about Intermountain Trustee roles and responsibilities Overview of our healthcare initiatives Innovation efforts that improve healthcare delivery Frequently asked questions

If you have questions or comments about Intermountain Trustee, please Contact Us.

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