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Exploring the Role of ICT-Enabled Social Innovation for the Active Inclusion of Young People

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Exploring the Role of ICT-Enabled Social Innovation for the Active Inclusion of Young People Exploring the Role of ICT-enabled Social Innovation for the Active Inclusion of Young People Authors: Joe Cullen, Clare Cullen, Emma Hamilton, Greg Holloway, Gigliola Paviotti, Veronique Maes Editors: Gianluca Misuraca, Clelia Colombo, Raluca Radescu 2015 Report EUR 27348 EN European Commission Joint Research Centre Institute for Prospective Technological Studies Contact information Address: Edificio Expo. c/ Inca Garcilaso, 3. E-41092 Seville (Spain) E-mail: [email protected] Tel.: +34 954488318 Fax: +34 954488300 JRC Science Hub https://ec.europa.eu/jrc Legal Notice This publication is a Technical Report by the Joint Research Centre, the European Commission’s in-house science service. It aims to provide evidence-based scientific support to the European policy-making process. The scientific output expressed does not imply a policy position of the European Commission. Neither the European Commission nor any person acting on behalf of the Commission is responsible for the use which might be made of this publication. All images © European Union 2015 JRC95506 EUR 27348 EN ISBN 978-92-79-49575-5 (PDF) ISSN 1831-9424 (online) doi:10.2791/518071 Luxembourg: Publications Office of the European Union, 2015 © European Union, 2015 Reproduction is authorised provided the source is acknowledged. Abstract This Report presents the final results of the study ‘ICT-enabled social innovation services for active inclusion of young people’ (IESI-Youth) which has been commissioned by the European Commission's Joint Research Centre, Institute for Prospective Technological Studies (JRC-IPTS) and implemented by Arcola Research in 2014. The overall objective of the study was to review the state of the art in the domain of active inclusion services for young people, with a specific focus on how ICTs can support active inclusion of disadvantaged youth to strengthen their skills and capacities and support them to participate fully in employment and social life. The study was conducted as preparatory activity contributing to the development of the broader research project on 'ICT enabled Social Innovation in support of the Implementation of the Social Investment Package (IESI) being implemented by JRC-IPTS in collaboration with DG Employment, Social Affairs and Inclusion (DG EMPL). Acknowledgments This Report presents the final results of the study ‘ICT-enabled social innovation services for active inclusion of young people’ (IESI-Youth) which has been commissioned by the European Commission's Joint Research Centre, Institute for Prospective Technological Studies (JRC-IPTS) and implemented by Arcola Research in 2014. The overall objective of the study was to review the state of the art in the domain of active inclusion services for young people, with a specific focus on how ICTs can support active inclusion of disadvantaged youth to strengthen their skills and capacities and support them to participate fully in employment and social life. The study was conducted as preparatory activity contributing to the development of the broader research project on 'ICT enabled Social Innovation in support of the Implementation of the Social Investment Package (IESI) being implemented by JRC-IPTS in collaboration with DG Employment, Social Affairs and Inclusion (DG EMPL) (See: http://is.jrc.ec.europa.eu/pages/EAP/eInclusion.IESI.html). The IESI Team of the JRC-IPTS is grateful to Arcola Research for the work conducted under its guidance as it provided useful inputs and practical suggestions for further investigation within the context of JRC-IPTS research in the field. Moreover, we are very thankful for the contribution made by several colleagues who were instrumental in the initial design of the research and which were involved in the first phase of this study. Editorial Note This report may be referenced as 'Cullen, J., Cullen, C., Hamilton, E., Holloway, G., Paviotti, G., Maes, V., (2015) Exploring the role of ICT-enabled social innovation for youth active inclusion, (Misuraca, G., Colombo, C., Radescu, R., Editors), European Commission's Joint Research Centre, Institute for Prospective Technological Studies, JRC Technical Reports Series. 1 Table of Contents Acknowledgments ............................................................................................................................................................................. 1 Executive Summary......................................................................................................................................................................... 3 1. Introduction .................................................................................................................................................. 6 1.1 Objectives of this report .............................................................................................................................................. 6 1.2 Methodological approach ............................................................................................................................................ 8 1.3 Structure of the report ............................................................................................................................................... 11 2. The dynamics of ICT-enabled social innovation for active inclusion of young people .. 12 2.1 Framing the landscape .............................................................................................................................................. 12 2.2 The socio-political (contextual) dynamic ......................................................................................................... 16 2.3 How social innovation works on the ground .................................................................................................. 27 3. The deployment of ICT-enabled social innovation for active inclusion of young people .............................................................................................................................................. 34 3.1 ICT-enabled social innovation for active inclusion of young people at the macro level ...... 34 3.2 Social innovation on the ground – mapping and analysis of a sample of good practices . 44 3.3 Social innovation in detail – key findings from in-depth analysis of twelve case studies . 49 4. The effects of ICT-enabled social innovation for active inclusion of young people ...... 59 4.1 What is success? How social innovation is evaluated .............................................................................. 59 4.2 The outcomes of ICT-enabled social innovation for active inclusion of young people at the individual (micro) and organisational (meso) levels ................................................................................. 61 4.3 Outcomes at the macro level ................................................................................................................................. 66 4.4 Distance travelled ......................................................................................................................................................... 71 5. Study findings and policy implications ............................................................................................ 73 5.1 Overall study findings ................................................................................................................................................ 73 5.2 Limitations of the study and implications for further research ......................................................... 77 5.3 Policy implications ........................................................................................................................................................ 79 Annex I: Inventory of initiatives covered in state of the art review ......................................... 83 Annex II: Case studies analysed in depth ............................................................................................. 95 Annex III: References ................................................................................................................................ 102 Annex IV: List of acronyms..................................................................................................................... 104 2 Executive Summary This report presents the final results of the study ‘ICT-enabled social innovation for active inclusion of young people’ (IESI-Youth). It integrates the results of the previous tasks carried out in the study including: a review of state of the art; mapping of and analysis of examples of ICT-enabled social innovation for active inclusion of young people; selection of a sample of these cases for in-depth analysis; and in-depth case study analysis of the twelve examples selected. The report covers four elements or processes that trace the ‘narrative of the study’: a review of the dynamics that are shaping social innovation in the field; how these dynamics have shaped the landscape of social innovation; what the effects of the implementation of social innovation are; what the implications are for future research and policy with particular regard to the Social Investment Package (SIP). IESI-Youth was an exploratory study which aimed to prepare the ground for a more systematic and sustained programme of research. This means that the research carried out has a number of limitations. The population of examples of social innovation analysed in the study does not represent a ‘scientific’ sample of the ‘universe’ of
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