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Microsoft Office 2019 Y 365

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Microsoft Office 2019 Y 365 Preguntas frecuentes de instalación y activación Microsoft Office 2019 y 365 Contenido ¿Qué es una cuenta Microsoft (MSA)? ¿Cuándo se requiere una cuenta Microsoft para instalar y activar Office? Tabla de compatibilidad de la suite de Office 2019 y Microsoft 365 ¿Puedo instalar Office en un Servidor para mis trabajadores? ¿Cuál es el número máximo de licencias de Office 2019 que puedo activar con la misma cuenta Microsoft? ¿Puedo usar una cuenta Microsoft genérica que he creado para instalar Office para mis usuarios finales? ¿Cuál es el número máximo de cuentas de Microsoft que puedo crear? ¿Cómo sé si el usuario final ha iniciado sesión en una cuenta Microsoft? ¿Se requiere acceso a Internet para la instalación y activación de Office? Suscripciones a Microsoft 365 Personal/Familia o Empresa Estándar ¿Cómo activo e instalo Office 2019? ¿Cómo configuro Office en un PC con Windows 10 con iconos de Word, PowerPoint y Excel anclados a la pantalla de inicio de Windows? ¿Cuánto tiempo se tarda en instalar y activar Office? ¿Existe una herramienta de implementación de varias licencias para FPP similar a las licencias por volumen? ¿Cómo instalo y activo Office 2019 en nombre del usuario final? ¿Cómo vuelve el usuario final Office? ¿Cómo reinstalar o trasladar la licencia de Office 2019? ¿Existen límites de reactivación de Office 2019? ¿Se puede trasladar una licencia de Office 2019 instalado en Windows 10 a un MacOS X? ¿Cómo reinstalar o trasladar la licencia de Microsoft 365? ¿Cómo se puede obtener los archivos de instalación sin conexión a internet de Office 2019 o Microsoft 365? Recursos adicionales de Microsoft 1 Preguntas frecuentes ¿Qué es una cuenta Microsoft (MSA)? Una cuenta Microsoft es la combinación de una dirección de correo electrónico y una contraseña que un usuario final usa para iniciar sesión en servicios como Outlook.com (anteriormente Hotmail), Skype, Microsoft OneDrive, Windows Phone o Xbox LIVE. Esto se conoce anteriormente como Windows Live ID. Si el usuario final usa una dirección de correo electrónico y una contraseña para iniciar sesión en estos u otros servicios, ya tiene una cuenta Microsoft. Sin embargo, también puede registrarse para obtener una nueva cuenta en cualquier momento. Si el usuario final crea una nueva cuenta, es importante que se sepa a la persona que puede usar cualquier dirección de correo electrónico (como Gmail, Hotmail, Yahoo, etc.) para su ID de correo electrónico. No es necesario crear una nueva dirección de correo electrónico para una cuenta Microsoft. Más información aquí: www.microsoft.com/account/default.aspx ¿Cuándo se requiere una cuenta Microsoft para instalar y activar Office? Con el lanzamiento de Office 2019, ahora se requiere una cuenta microsoft para activar las licencias para Office Hogar y Estudiantes 2019, Office Hogar y Empresas 2019 y Office Professional 2019 adquiridas a través del canal OEM. Esto alinea la experiencia de instalación OEM con el canal comercial donde MSA era un requisito desde el lanzamiento de Office 2013 FPP, ESD y POSA. Este es un paso importante en la modernización y protección de nuestros canales de distribución de productos. Una cuenta Microsoft asocia licencias de Office a la página MyAccount del usuario, que ofrece a los usuarios finales diferentes capacidades según la edición del producto y el tipo de licencia: Suscripciones FPP/ESD/POSA OEM Office Capacidad Microsoft 365 FPP/ESD Office 2019 Suites 2019 Suites Descargar, instalar y activar Office ● ● ● Cambiar o agregar un idioma diferente para la ● ● ● instalación Reinstalar Office en el mismo dispositivo ● ● ● Descargar medios de copia de seguridad/instalador sin ● ● ● conexión Desactive la oficina instalada y vuelva a instalarla en otro ● ● dispositivo Acceda a las ventajas de Office 365 como Skype y ● Microsoft OneDrive Administrar la Mi Cuenta de Office, incluidas las ● renovaciones y la facturación 2 Preguntas frecuentes Tabla de compatibilidad de la suite de Office 2019 y Microsoft 365 Suscripciones Office Hogar y Office Microsoft 365 Empresas 2019 y Professional Compatibilidad Hogar y Estudiantes 2019 2019 Windows 8.1 ● Windows 10 ● ● ● MacOS X, High Sierra y Catalina ● Android 6.0 o superior ● iPhone, iPad iOS 12.0 o superior ● ¿Puedo instalar Office en un Servidor para mis trabajadores? No, para entornos virtuales se debe de adquirir suite de Office 2019 o suscripción de Microsoft 365 a través de contratos por volumen. ¿Cuál es el número máximo de licencias de Office 2019 que puedo activar con la misma cuenta Microsoft? Los usuarios finales pueden activar hasta 25 licencias de Office 2019 en 1 cuenta Microsoft. Office Hogar y Empresas 2019 & Office Professional 2019 están diseñados para pequeñas empresas. Para las suscripciones de Microsoft 365, cada cuenta solo puede tener una suscripción activa a la vez. Si los usuarios finales intentan agregar otra suscripción, se les pedirá que elijan entre Microsoft 365 Familia/Personal o Empresa Estándar. A continuación, el tiempo de la nueva suscripción se agregará a la suscripción original. Los usuarios finales con problemas de activación pueden ponerse en contacto con el servicio de atención al cliente de Microsoft para obtener ayuda adicional. ¿Puedo usar una cuenta Microsoft genérica que he creado para instalar Office para mis usuarios finales? No se recomienda usar una cuenta Microsoft genérica para instalar Office en nombre del usuario final. Los usuarios finales deben introducir su MSA y contraseña existentes o crear una nueva para asociarla a su producto de Office y aceptar el CLUF de MSA y/o De Office (Acuerdo de licencia de usuario final). Tener una cuenta Microsoft habilita beneficios que de otro modo no se admitirían, consulte la figura tabla anterior para obtener un resumen. Al activar una instalación iniciando sesión con la cuenta microsoft asociada a Office, el usuario final tendrá acceso a otros servicios como Microsoft OneDrive para guardar sus documentos. Las razones adicionales por las que no se recomienda configurar una cuenta genérica en nombre del usuario final son: • Incapacidad para reinstalar Office • Pérdida de beneficios esbozada en la tabla anterior. • Riesgo de acceso compartido a datos en la nube y violaciones de privacidad 3 Preguntas frecuentes ¿Cuál es el número máximo de cuentas de Microsoft que puedo crear? El servicio Cuenta Microsoft impide que una sola dirección IP cree más de 3 MSA por día. Sin embargo, para los partners y resellers que tienen varios usuarios finales que crean cuentas de Microsoft en su ubicación, el siguiente sitio se puede utilizar para incluir su dirección IP en la lista blanca: https://support.microsoft.com/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=wlidipexc&ccsid=635738809 924979487&wa-wsignin1.0 ¿Cómo sé si el usuario final ha iniciado sesión en una cuenta Microsoft? Mira la esquina superior derecha de cualquier programa de Office. Cuando un usuario final inicia sesión, aparecerá su nombre de cuenta. Si no está allí, haga clic en Iniciar sesión y haga que el usuario final escriba su correo electrónico y contraseña de la cuenta Microsoft. Una vez que haya iniciado sesión, el usuario final puede actualizar su perfil o cambiar de cuenta en cualquier momento. ¿Se requiere acceso a Internet para la instalación y activación de Office? Suscripciones a Office 365 FPP/ESD/POSA Office 2019 Suites OEM Office 2019 Suites Se requiere acceso a Internet y una cuenta Se requiere acceso a Internet y cuenta Se requiere acceso a Internet y cuenta Instalación Microsoft para activar las suites de Office Microsoft Microsoft. 2019. Se requiere acceso a Internet y una cuenta Se requiere acceso a Internet y cuenta Se requiere acceso a Internet y cuenta Activación Microsoft para activar las suites de Office Microsoft Microsoft. 2019. 4 Preguntas frecuentes Suscripciones a Microsoft 365 Personal/Familia o Empresa Estándar Instalación y activación Se requiere acceso a Internet para la instalación y activación de Microsoft 365 Personal/Familia o Empresa Estándar. Después de que el usuario final compre su nueva suscripción a Microsoft 365, debe: Paso 1: Haga clic en los iconos de Word, Excel, PowerPoint preinstalado en su PC o visita Office.com/setup para Microsoft 365 Hogar/Personal y Office.com/setupkey para Microsoft 365 Empresa Estándar O Paso 2: Introduce la clave de producto O Paso 3: Inicia sesión con su cuenta Microsoft (si aún no tienen una cuenta Microsoft, pueden crear una) O Los usuarios finales pueden iniciar sesión más adelante en su cuenta Microsoft en Office.com/MyAccount administrar su suscripción, volver a instalar su software o instalarlo en otro equipo o dispositivo. Para Microsoft 365 Personal/Familia o Microsoft 365 Empresa Estándar, se requiere conectividad a Internet cada 30 días para el servicio ininterrumpido. Si el usuario no se ha conectado a Internet dentro de la ventana de 30 días, las aplicaciones de Office seguirán funcionando, pero con funcionalidad limitada hasta que el usuario pueda reactivarse conectándose a Internet. 5 Preguntas frecuentes Office 2019 Suites Instalación Para instalar Office Hogar y Estudiantes2019, Office Hogar y Empresas 2019 y Office Professional 2019 se requiere acceso a Internet. Visita Office.com/setup, crea o inicia sesión con una cuenta Microsoft y, a continuación, descargar el software o canjear la clave de activación mediante los iconos de Word, Excel o PowerPoint preinstalados en Windows 10 (empresa Activación Se requiere acceso a Internet y una cuenta Microsoft para activar las suites de Office 2019. Para la primera instalación o una reinstalación en el mismo PC, Office se activa automáticamente si el usuario final está conectado a Internet (el Asistente para activación no se muestra durante la instalación). Si el usuario final no está conectado a Internet durante la instalación, se mostrará el Asistente de activación y se proporcionarán opciones para activar en línea o por teléfono. Si se han producido cambios significativos de hardware en el equipo, o si Office se reinstala o instala en otro equipo, el Asistente para activación aparecerá después de la instalación y siempre que se inicie un programa de Office.
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