We Know the Value of Life
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We Know the Value of Life 2020 Sustainability Report Contents About the 75 R&D, Innovation, 04 Report and Digital Transformation Responsible Value Message 97 Chain Management 08 from the General Manager Social Tüpraş 107 Development 12 in Figures Performance Special 118 Data 23 Section: COVID-19 UN Women’s Management 124 31 Empowerment Approach Principles Progress Report Talent GRI Content 45 Management 125 Index Responsible Contact 65 Production 133 2 – Tüpraş 2020 Sustainability Report Tüpraş 2020 Sustainability Report – 3 About the Turkey’s biggest industrial enterprise, Türkiye Petrol Nations Global Compact (UNGC) Progress Report Report Rafinerileri A.Ş. (Tüpraş) is a leader in the Turkish requirements in addition to the subjects and descrip- economy because it creates new economic value tions stipulated by the GRI Standards. We have also and innovates through its pioneering business prac- included the progress report produced under the UN tices. Women’s Empowerment Principles (UN WEPs), which Tüpraş is a signatory to. Furthermore, the report incor- As of 2020, we leave behind 12 years of successful porates the performance indicators recognized indus- sustainability work at Tüpraş. In that time frame, we trywide, including Tüpraş’s contributions to the United treated the issue of sustainability and its reporting Nations Sustainable Development Goals. as a key management responsibility and commit- ted ourselves to the systematic governance of these The report covers the refining activities carried out by processes. We welcome our stakeholders to review Tüpraş in Turkey between January 1, 2020, and De- our progress in this field, primarily on the social, eco- cember 31, 2020. Because it is our policy to include nomic, and environmental impacts of our activities subsidiary activities in our financial reporting, this re- and the results of our sustainability efforts. port also incorporates basic information about Tüpraş subsidiaries: Opet Petrolcülük A.Ş., Körfez Ulaştırma This report meets the GRI Standards Basic option A.Ş., Deniz İşletmeciliği ve Tankerciliği A.Ş. (Ditaş), and requirements. The outline of primary topics included Tüpraş Trading Ltd. Under the financial reporting prin- in the report reflects the pattern of our basic pro- ciples followed, we have included our subsidiaries’ fi- cess flow, which adheres to the GRI standards and nancial data in the performance figures of Tüpraş. its reporting principles. In the clarifications made in the report, we have taken into account the United You can access the digital version of the report and historical reports at www.tupras.com.tr. 4 – Tüpraş 2020 Sustainability Report GRI 102–1 * GRI 102–45 * GRI 102–46 * GRI 102–50 * GRI 102–54 GRI 102–1 * GRI 102–45 * GRI 102–46 * GRI 102–50 * GRI 102–54 Tüpraş 2020 Sustainability Report – 5 MANAGEMENT APPROACH RESPONSIBLE PRODUCTION SOCIAL DEVELOPMENT 2020 was a special year for all of us. The COVID-19 2020 pandemic has helped us understand, once again, the importance and value of life, aligning our was a special awareness with the more pressing global issues We put people first. year for all of us. such as rising inequality, the climate change, and We use resources efficiently and contribute to the circular economy. the rapid depletion of resources. We are rooting our culture of innovation and digitalization deeply in preparation for the We worked in line with our sustainability-based future. production policies during these challenging times We want the rule of social benefit to thrive on inclusion. and met our country’s energy needs round-the- clock. Our motto, “We Know the Value of Life,” “We Know the Value of Life” inspired our 2020 Sustainability Report theme. RESPONSIBLE VALUE R&D INNOVATION CHAIN MANAGEMENT AND DIGITAL TRANSFORMATION TALENT MANAGEMENT 6 – Tüpraş 2020 Sustainability Report Tüpraş 2020 Sustainability Report – 7 capital effectively to bolster our balance In line with the United Nations 2030 sheet structure, leading to significant Sustainable Development Goals, we improvement in cash flow. We met all integrated sustainability into all our our obligations promptly, demonstrating processes, including our supply chain and our resilience and solvency in times of after-sales operations, business model, adversities and negative shocks. Our and corporate culture. investment and emphasis in human resources, sustainability, technology, innovation, digitalization, and agile We put people first. management paid off as we rose to Our employees are our most valuable the challenge and quickly adapted to capital asset. We constantly work circumstances. to improve the safety of our work The pandemic has helped us understand, environment and cultivate the skilled once again, the importance and value of workforce of the future. We live up to our life, aligning our awareness with the more word, “Safety Is My Future,” and keep pressing global issues such as rising people and occupational health and safety inequality, climate change, and the rapid at the heart of all our processes in our depletion of resources. We worked in line production journey. with our sustainability-based production From the first day of the outbreak, we took policies during these challenging times all the necessary measures to protect the and met our country’s energy needs health of our employees and business round-the-clock. Our motto, “We Know Dear Stakeholders, partners. We give top priority to upgrading Message the Value of Life,” inspired our 2020 our activities and business processes in from the The COVID-19 pandemic that shrouded the world in 2020 Sustainability Report theme. We worked light of the guidelines provided by scientific General created unparalleled challenges for humanity. The extraordinary with the urgency of moving energy—a key organizations, primarily the World Health circumstances we encountered deeply affected our health, input in tackling any problem—to every Organization, the Republic of Turkey Manager economy, and social life globally. We are thankful that vaccines corner of our country, regardless of the Ministry of Health, our crisis desk, and have proven successful, and the launch of vaccination drive is circumstances. We strived to deliver the the Koç Holding Crisis Center. In this promising. Still, the rate at which the mutated virus is spreading energy needed to keep the economy’s respect, we continually reinvent our work requires all individuals to fully follow the government health wheels turning. environment and procedures in the field guidelines until the pandemic is defeated. and offices. All our refineries have the Though the global economy bounced back in the second COVID-19 TSI Safe Production Certificate. Over the past decade, we directed half of 2020, the COVID-19 pandemic caused the deepest almost 20 percent of our investments to Because we continually invest in the recession since the Great Depression, curtailing all kinds sustainability. development of our employees, we of energy demand. The demand for transportation and oil made it our priority to support our products was hit the hardest due to COVID-19 shutdowns and We continue to improve our environmental, employees during the pandemic as well. travel restrictions. According to the International Energy Agency social, and corporate governance We adopted new business methods data, demand declined by 8.8 million barrels per day in 2020, performance while giving top priority that would contribute to the work–life 8.8 percent below 2013. to sustainability. We directed almost balance. We successfully increased 20 percent of our investments to these As we left the worst year of our refining history behind, we our employee engagement score by 25 areas in the last decade. We plan to focused heavily on optimizing our processes to make the percentage points to 61 percent in such allocate 40 percent of our approximately most of our assets and to offset the decline in demand an unprecedented times of turbulence, 1.7-billion-Turkish lira investment budget to and profitability. We managed our financial risks using a proving the Tüpraş family’s solidarity in the sustainability projects in 2021. disciplined and dynamic approach and leveraged our working face of challenges. Tüpraş 2020 Sustainability Report – 8 GRI 102–14 * GRI 102–15 GRI 102–14 * GRI 102–15 Tüpraş 2020 Sustainability Report – 9 Since we signed the United Nations to a low carbon economy, within the scope 90 percent through our Gulf Transport We want the rule of social benefit to Women’s Empowerment Principles (UN of the Task Force on Climate-Related Company, which owns the first private thrive on inclusion. WEPs), our ambition has been to reinvent Financial Disclosures (TFCD) formed by the rail transport license in Turkey. In 2021, our business, sporting inclusion, equality, Financial Stability Board (FSB) established In addition to its duty of providing Turkey’s we aim to launch Turkey’s first hybrid energy needs, Tüpraş undertakes and diversity as the basic minimum by the G20 and European Green Deal. In locomotives. Our maritime transport requirements in this male-dominated the feasibility studies of our investment projects, as part of its commitment to company Ditaş operates in line with the being a responsible corporate citizen, refining sector. In a pioneering move projects, we include the potential carbon International Maritime Organization’s (IMO) for our industry, we employ women as pricing and evaluate the environmental to support the development of our strategy of reducing greenhouse gas society. Through its social responsibility shift technicians and operators in our impacts of our projects in a holistic way (GHG) emissions. production sites today, intending to using the Life Cycle Analysis. project dubbed “Our Energy for the Future: I Code, I Model, I Produce,” increase the number of women in every We continue to partner with the leading role and level, not just in our field and We are rooting our culture of Tüpraş produced 10,000 face shields for research centers, universities, and healthcare workers during the pandemic, office positions.