Welcome to the Autumn 2016 Edition of News 21

Autumn 2016 edition Welcome to the newsNews, information and advice for OldhamAU PFIT residentsUMN 2016 edition of News 21

bowled over!

What’s Inside? • Around the courts • Money advice • Three weekly bin collections

Housing & Care 21 Chambers Business Centre Chapel Road Customer services: 0345 604 4447 Oldham OL8 4QQ Repairs line (24 hours): 0800 032 1215

If you would like this document in a different format, for example large print, braille, audio CD /tape or another language, please contact Customer Services Tel: 0345 604 4447 1 Around The Courts

Hopwood social is a big hit! Hopwood Court tried out its first games & social afternoon on 4th August. 25 people came along to chat and play games, including Scrabble, dominoes, cards, Connect 4 and fun darts. There was a great atmosphere, tea and biscuits and everyone had a lovely afternoon. The games have been funded through Ambition for Ageing Oldham and the sessions will now take place every Thursday from 2pm – 4.30pm run by volunteers. Call in and give it a try if you want to meet new people, have some fun and learn how to play some new games.

Red carpet at Old Mill House Old Mill House’s Night at the Oscars Party was a great success with all the residents getting dressed up to mark the occasion. The ladies looked very glamourous in their party dresses and the men very handsome in their bow ties and tuxedos. A number of lucky residents were even awarded their very own Oscar in appreciation of all the help and support they give to help make Old Mill House such a happy place to live and visit. The evening concluded with singing and dancing provided by Elvis impersonator, Darren Lee, an Old Mill favourite.

Bowling Fun 15 teams competed in our annual Bowling Competition, sponsored by Crudens with a mix of Housing& Care 21 and Crudens staff and local residents taking part. It was a glorious day, with the sun shining and there was a real feeling of community spirit in the air. Well done to everyone who took part and particularly to the winners: 1st place: Trevor from Brownedge Road & Betty from St George’s Square 2nd place: Housing and Care 21 team: Paul & Tony 3rd place: Marjorie from School House st nd rd & Billy from Walkers Road 1 2 3 2 AROUND THE COURTS

Donation allows Tandle View gardeners to carry on growing The levels of soil had sunk dramatically in the raised beds at Tandle View and residents were discouraged from growing. A compost donation was organised by resident, Janice Hayes, who sadly passed away earlier this year. It was her persistence, coupled with her love of gardening and respect for the achievements of the gardening group that resulted in the application being made. The compost donation from Revive has made a huge difference, allowing the group to carry on growing. Thanks to Revive for their donation!

Community effort gives garden a makeover Springlees and Dunsford Court residents were struggling with their low garden beds. In June they were lucky enough to receive funding from local Councillors, Councillor Alexander and Parish Councillor Steve Hewitt who organised to have raised planters created, with the work being done by Oldham Council Environmental Services. The group also received plant donations from Sue Palfrey (Oldham Council/Mahdlo), with her organising for the children from Saddleworth School to do some planting. Residents are over the moon with garden makeover and want to say a huge thank you to everyone involved!

Thank you to everyone who completed our Residents’ Survey, we are currently reviewing the results and we’ll be starting to implement some of the findings and suggestions over the next few months. Our winners from the prize draw were: Frank from Lido House (pictured) Mr and Mrs Riley from Failsworth Beatrice from Holts Village

Staff news Customer Services Advisor, Kevin Crompton recently completed a 100km hike over the rugged Yorkshire moors, raising a total of £1,300 for Guide Dogs. Accompanied by his son James and sight guide Amy Petterson, Kevin, who is blind, completed the Yorkshire 100 challenge in 28 hours, stopping for just one hour to eat, change clothes and treat blisters! Well done Kevin, James and Amy! 3 Money advice

Be Prepared

The nationwide roll out of Universal Credit continues, albeit at a slow pace.

Universal Credit was first introduced as the time being, it won’t be part of Universal part of the Welfare Reform Act in 2012 Credit. and ultimately will replace all means tested benefits and tax credits, with Universal Credit is a single monthly the exception of Council Tax Reduction, payment and is always paid in arrears. for people of a working age. Universal Credit is what is known as “digital by default”. This means there is no paper This will not apply to you if both you and based application form to enable you to your partner are over pension age; however apply for Universal Credit. The only way to will apply if you have a partner who is under claim Universal Credit is to make a claim pension age. online.

Universal Credit will eventually replace the Although Universal Credit has been slowly following benefits –Jobseekers Allowance rolling out nationwide since 2012, the (income based), Employment and Support government announced recently that the Allowance (income related), Income roll out won’t be complete until 2022. This Support, Working Tax Credit, Child Tax means it could be several years before you Credit and Housing Benefit. need to claim Universal Credit, depending on your personal circumstances. All these benefits will be replaced by one single payment of Universal Credit. To find out more about Universal However, if you live in Supported Housing, Credit and if it is applicable to you, your housing costs (i.e. your rent and contact your local Jobcentre Plus office. service charge) will continue to be paid as Housing Benefit by the local authority for

4 Polite reminder to all residents Please can we remind you that the 0800 032 1215 number should only be used to report a repair. For all other queries, comments, complaints or compliments call 0345 604 4447

New Healthwatch Oldham NHS Complaints Worker

Healthwatch Oldham has now taken responsibility for the NHS Complaints Advocacy Service.

Asma Khatun is their new NHS Complaints Worker.

Asma can support people through the complaints process and will help at any stage with the following:

• Helping you to write down your experience in a clear, logical way. • Helping you to ask for access to your medical records. • Giving you feedback on draft complaints letters, etc. • Supporting you to prepare for resolution meetings. • Helping you to find a formal representative if you need someone to speak on your behalf.

Asma’s aim is to help people to make their complaint themselves. If you want to make an NHS complaint it is important for you to be able to say what is important to you in your own words.

If you feel that you need to make a complaint to the NHS then call Asma on 0161 622 5700 or email her at [email protected] and she will make arrangements to help you.

There is also a self-help information pack that is available on our website which you can access at the link provided below: www.healthwatcholdham.co.uk/self-help-information-pack

5 Fall proof your home Some great advice from Saga

Six out of ten falls happen in the home or garden. Often we don’t notice problems because we’ve lived with them so long. But clutter can present a very real risk for falls. So take a few minutes to look round your home with a critical eye, using the checklist below:

Lighting

• Did you know that 60 year old eyes need three times more light than 20 year old eyes? Consult a trusted, professional electrician about your lighting options- such as branched lights to replace single bulbs- to increase light without glare. • Avoid trailing cables from lamps that could trip you. • Consider installing two way switches on the landing/hall and/or extra stair lighting. Wire in a smoke alarm at the same time- one more hazard sorted! • Always use your bedside light when getting up at night; if the switch is not easily accessible keep a good torch by the bed. Living areas

• Check all rugs have a non slip underlay and replace worn ones. Consider replacing frayed carpets or ask someone to tack well down. • Cable tidies and/or boxes will organise jumbled wires by the TV, computer or music centre. Tape any trailing extension OLGBT Group: ‘Out leads to skirting boards. & About Friendship • Clear away clutter, especially in the hall/ Group’ landing and doorways. The ‘Out and About’ friendship • Never store items on the stairs. group is for the Older Lesbian, • A surprising number of people trip over Gay, Bisexual and Transgender their pets. Buy them a bright collar, and a community in Oldham. bell to alert you to their presence. They meet regularly for meetings and Kitchen/bathroom social events; bringing people together for friendship and lots of laughter. • Continually reaching up for things? Free and all staff involved are DBS Rearrange cupboards so that frequently checked. used items are within easy reach. Meetings take place on the last • Clear up spills straight away Monday of each month at 1.00 at • Always use a non slip mat in the bath/ Chadderton Over 60’s Centre, 298a shower Broadway, Chadderton Garden For further details contact Age UK Oldham, 10 Church Lane, Oldham • Keep paths free of moss and leaves. OL1 3AN Report for repair any cracks. e [email protected] t 0161 Ensure your back/front doors are well lit. • 633 0213 www.ageukoldham.org.uk • Consider an assessment for safety rails on your steps. 6 whats on?

Sit and Get Fit classes Chair based exercise classes: Classes are safe, effective, social and fun. The class starts with a gentle warm up, followed by exercises that will work all Tandle View Court, Rochdale Road, Royton, parts of the body. You will be encouraged OL2 5QT 11am - 11.45am to work at your own pace and rest if you St Marks Church, Perth Street, Heyside, need to. Oldham, OL2 6LY 1.30pm - 2.30pm Attending classes on a regular basis will Thursday help to improve: Chadderton Wellbeing Centre, MS Society, • Balance Burnley Street, Chadderton, OL9 OJW • Mobility 10.30am - 11.30am • Increase Crossley Community Centre, 323 Denton • Strength Lane, Chadderton, OL9 9GA • Co-ordination 1pm - 1.45pm • Independence • Flexibility Friday • Confidence Oldham Leisure Centre, Middleton Road Oldham OL9 OJW 10.30am - 11.30pm Classes take place on: Bickerton Court, Old Lane, Chadderton, Oldham, OL9 7ET 1pm - 2pm Monday Earls Lodge, Albert Street West, Failsworth, Oldham Leisure Centre, Middleton Road M35 OJB 2.30pm - 3.15pm Oldham OL9 OJW 10am - 11am Springlees Court, Oldham Road, Charges apply Springhead, OL4 5TP 1.15pm - 2pm Call 0161 621 3354 or 0161 207 7000

Boom Town Gals By Joyce Branagh Boomtown Gals celebrates the lives of the wonderful Oldham women who lived, loved and served through The Great War. Running time: approx. 45 minutes. We’re lucky enough to have a number of performances happening at: Lees House on 5 September 2:30pm Wood Square on 12 September 10:00am Tandle View on 12 September 11:00am Aster House on 13 September 2:30pm Charles Morris on 14 September 2:30pm St Herbert’s Court on 15 September 10:30am Performances are free of charge and any Housing and Care 21 resident is welcome to attend with either a family member and/or friend. 7 Court Voices raise the standard!

The role of the Court Voice is to instrumental in represent tenants around our Courts shaping the way and bungalows, work closely with the in which services Court Manager to ensure issues are are delivered in dealt with and represent tenants’ views our sheltered at the quarterly Consultative Forum and and Extra Care representatives from the Forum attend properties. We Contract Monitoring meetings four really couldn’t do times each year. it without you. There are currently 37 Court Voices In between scheduled meetings there is representing a number of schemes across often contact and focus group meetings with the borough. We are looking to encourage Court Voices who discuss issues and service more tenants to play an active role as a changes with Housing and Care 21 and in Court Voice. turn become the “sounding board” when a view is sought about a particular aspect of Court Voices have the opportunity to discuss the service. The role of Court Voice is varied, issues of importance to themselves and interesting and invaluable to Housing and fellow tenants and to make their views Care 21. known. Issues raised at the meetings help Housing and Care 21 to improve services. Court Voice Frank from Holland Close Minutes of the meetings are circulated to believes being a Court Voice “does make a Court Managers for display on notice boards difference, you need to be open minded and and in community rooms to keep tenants willing to work with Housing and Care 21 informed. and Oldham Council”. Court Voices have been instrumental in influencing quality and design of homes and

The dates of future meetings: Date Venue Tuesday 6th September 2016 St Herbert’s Parish Centre Tuesday 15th November 2016 (Tenant Conference), Chadderton Suite, Civic Centre Tuesday 7th March 2017 St Herbert’s Parish Centre Tuesday 6th June 2017 St Herbert’s Parish Centre

We are particularly interested in hearing from you if you live in either sheltered or Extra Care Courts or bungalows in the Greenfield, Shaw, South Chadderton, Springhead and Royton areas.

If you are interested in representing your neighbours’ views and in influencing and improving services, please let us know by contacting Issie Howard, our Partnerships Manager on 0370 192 4444 who will be pleased to visit you to explain more fully the details of the role of Court Voice.

8 List of current Court Voices name address Eric Albiston Walton House Failsworth Suzanne Albiston Walton House Failsworth Lynne Appleton Lees House Lees Mary Beaumont Throstle Court Royton Patricia Brown Hopwood Court Shaw Sheila Galliford Recreation Road Failsworth Brian Gaynon Cedar Crescent Chadderton Joan Graham Burnley Street Chadderton Peter Graham Burnley Street Chadderton Joan Harrop Violet Hill Court Waterhead Elaine Hermi Nimble Nook Chadderton Joan Keenan Walton House Failsworth Janet Martin Aster House Coldhurst Mary McCleverty Hood Square Springhead Pauline Miller Hopwood Court Shaw Doreen Nolan Cloughgate House Hollinwood John Nolan Cloughgate House Hollinwood Sharon North School House Hollinwood David Patterson Lynmouth Avenue Hathershaw Raymond Robinson Lido House Grotton Lavinia Saint Lignum Avenue Chadderton Frank Schofield Holland Close Delph Brian Starling Propps Hall Drive Failsworth Alice Sutton Further Hey Close Lees Albert Turner Charles Morris House Failsworth Patricia Turner High Street Shaw Lila Wilson Medlock Way Lees Betty Winfield Old Mill House Springhead Trevor Woodhouse Wildmoor Avenue Holts Village John Schofield St Herbert’s Court Chadderton Doris Whitehead Trinity House Coldhurst Dougie Duffy Trinity House Coldhurst Lillian Briggs Victoria Street Shaw John Thompson Aster House Coldhurst Denis Green Aster House Coldhurst Carol Hargreaves Covert Road Holts Village 9 Ivy Mellor Throstle Court Royton 9 Your rubbish Why are these and recycling changes being 3 collectionsweekly bin collections made?

FromFrom October 3 O ctober2016, your bins 2016, will move bins from being will move from beingCouncils across Greater Manchester and the UK are making collectedcollected on a two-weekly on a two-weekly to a three-weekly cycle. to a three-weekly changescycle. to bin collections due to the rising cost of dealing with waste that isn’t recycled. ThroughThis means the that new,your grey simplified bin will be emptied systems, one week, grey bins will be collected your blue bin the week after and your brown bin the one week, blue bins the week after and brown bins the followingThe new collection pattern will encourage people to recycle following week. as much as possible and only use their grey bin for things week.We will Green still collect food your greenand foodgarden and garden bins bins will still be emptied weekly.that can’t be recycled. every week, for example: Green bin and food caddy Blue bin Brown bin For example: Food and garden waste What happens Papernext? and card Glass, plastic and tins Out of date food (no packaging)You will receive your new collection calendars and further

YourTea bags and collection dayinformation about the changes before they happen. coffee grounds Food tins Tin foil will stay the sameMeat and bones However,(cooked and uncooked) you can get ready for the changes straightaway. (e.g. if your bins are Food and drinks cartons (tetra packs) Plastic bottles (please remove lids) currently collectedPlease on contact us: Card packaging Drinks cans Aerosols a FruitMonday and vegetables this will not Week 1 Week 2 Week 3 • Breadsto andorder pastries recyclingEgg boxes bins if you don’t have any now Grey bin and Blue bin and Brown bin change). • to swap your existing recycling bins for bigger ones if you green bin green bin and green bin think you’ll need more space for your recycling Cleaning products and Dairy (e.g. cheese) shampoo bottles and egg shells Grass, flowers, hedge Newspapers, magazines, Please note plastic bottles are the only Please note• you can Ifput eitheryou your foodneed a reminder about what goes in whichkind ofbin plastic weor can accept in your brown and plant cuttings brochures, envelopes Glass jars and bottles Your collection day will stay the same (e.g. if your bins are caddy or your green bin out for weekly Cardboard and junk mail bin. All other plastic packaging must be Why are these changes being made? collection, but not both.want to know more about how to recycle your foodthrown away waste in your grey bin. (any colour) currently collected on a Monday this will not change). Don’t put any of • General rubbish • Plastic• Pet bags bedding • Electrical •goods Children’s toys • Plastic bags including No thanks ✘ Green bin and food caddy Blue bin ‘biodegradable’ Brown bin Councils across Greater Manchester and the UK are making changesthese things to binin your • Soil, gravel and stones • General• Animal rubbish droppings • Batteries • Electrical goods Paper and card • Plastic packaging Glass, plastic and tins recycling bins • WoodFood and garden waste• Food• Yoghurt waste pots • Polystyrene• Batteries collections due to rising costs of dealing with waste that isn’t recycled. including tubs, pots • Plant pots • Nappies• OutMetal of dateobjects food • Polystyrene and food trays The new collection pattern will encourage people to recyle as much as (no packaging)

Tea bags and possible and only use their gry bin for things that can’t be recycled. coffee grounds Food tins Tin foil Meat and bones (cooked and uncooked) What happens next? Food and drinks cartons (tetra packs) Plastic bottles For more information on the changes, please contact us on 0161 770 6644 or visit www.oldham.gov.uk/waste (please remove lids) You will receive your calendars and further information about the changes Card packaging Drinks cans

Aerosols before they happen. Fruit and vegetables Breads and pastries Egg boxes Howvever, you can get ready for the changes straightaway. Three weekly collection.indd 2 08/06/2016 11:00 Please contact Oldham Council: Cleaning products and Dairy (e.g. cheese) shampoo bottles • to order recycling bins if you don’t have any now and egg shells Grass, flowers, hedge Newspapers, magazines, Please note plastic bottles are the only Please note you can put either your food kind of plastic we can accept in your brown and plant cuttings brochures, envelopes Glass jars and bottles caddy or your green bin out for weekly Cardboard and junk mail bin. All other plastic packaging must be • to swap your existing recycling bins for bigger ones if you think you’ll collection, but not both. thrown away in your grey bin. (any colour) need more space for your recycling Don’t put any of • General rubbish • Plastic• Pet bags bedding • Electrical •goods Children’s toys • Plastic bags including No thanks ✘ ‘biodegradable’ Green bin and food caddy Blue bin Brown bin these things in your • Soil, gravel and stones • General• Animal rubbish droppings • Batteries • Electrical goods • if you need a reminder about what goes in which bin or want to know • Plastic packaging • Wood • Food• Yoghurt waste pots • Polystyrene• Batteries Food and garden waste Paper and card Glass, plastic and tins recycling bins including tubs, pots • Plant pots • Nappies• Metal objects • Polystyrene and food trays more about how to recycle your foodOut waste.of date food (no packaging)

Think you will struggleTea bags with and the changes? coffee grounds Food tins Tin foil Meat and bones (cooked and uncooked) If you think you might struggle to manage your rubbishFood and drinks and cartons (tetra packs) Plastic bottles (please remove lids) recycling, please contact Oldham Council, they will give you adviceCard packaging Drinks cans Aerosols Fruit and vegetables and support. Breads and pastries Egg boxes If your household is in any of the following groups you may be entitled to extra general rubbish bins so please get in contact if you: Cleaning products and Dairy (e.g. cheese) shampoo bottles and egg shells Grass, flowers, hedge Newspapers, magazines, Please note plastic bottles are the only Please note you can put either your food kind of plastic we can accept in your brown • have more than five peopleand plant cuttings in your house brochures, envelopes Glass jars and bottles caddy or your green bin out for weekly Cardboard and junk mail bin. All other plastic packaging must be collection, but not both. thrown away in your grey bin. (any colour) • produce extra waste for medical reasons Don’t put any of • General rubbish • Plastic• Pet bags bedding • Electrical •goods Children’s toys • Plastic bags including No thanks ✘ ‘biodegradable’ Managing your rubbish and recycling • have two or more children in nappiesthese things in your • Soil, gravel and stones • General• Animal rubbish droppings • Batteries •Grey Electrical goodsbin • Plastic packaging • Wood • Food• Yoghurt waste pots • Polystyrene• Batteries recycling bins including tubs, pots If you have things that are too big to fit in your bin: Your rubbish • live in a multiple occupancy building e.g a house that• Plant potshas been• Nappies • Metal objects •Only Polystyrene for rubbish that can’t be recycled and food trays • take them to your local tip at Arkwright Street, Reliance converted into flats Street or Chichester Street for free; and recycling • arrange for them to be collected by us; already have an authorised extra general rubbish bin that you think will • donate to charity; • Polystyrene • contact us to find out about other options. be too small Yoghurt pots guide If you have physical difficulty putting your bins out, please contact Oldham Nappies Council as you may be eligible for an assisted collections. If you currently have an assisted collection, this will not change. Plastic bags including ✘ ✘ ‘biodegradable’ For more information on the changes, please contact oldham ✔ Working for a co-operative borough All bins must be put out by 7am on your collection day Working for a council on 0161 770 6644 or visit www.oldham.gov.uk/waste Plastic packaging including tubs, pots and food trays and taken back in by 8am the day after your collection. co-operative borough 10 No thanks ✘ Don’t put any of these things in your grey bin If you have any further questions or need more advice about your rubbish and • Electrical goods • Soil recycling, please contact us on • Batteries • Wood T: 0161 770 6644 or visit • Metal objects • Paint tins www.oldham.gov.uk/waste • Children’s toys • Builder’s rubble Great Green Garden Competition

As we’re writing this, we are only just coming to the end of the garden competition judging, so we don’t know who the winners are yet. So far we have seen some fantastic and creative gardens so well done to all! Green bin and food caddy Blue bin Brown bin Food and garden waste Paper and card Glass, plastic and tins Watch this space for the announcement of the winners!

Out of date food (no packaging)

Tea bags and coffee grounds colFoodourin tins Tin foil g pencils at the ready Meat and bones (cooked and uncooked) Food and drinks Colouring books are not just for children cartons (tetra packs) Plastic bottles (please remove lids) Card packaging Drinks cans

Aerosols Fruit and vegetables Colouring in may well be something you remember fondly from your childhood - or indeed Breads and pastries Egg boxes something your own grandchildren enjoy now. This simple activity has been making headlines by helping adults relax and de-stress through Cleaning products and Dairy (e.g. cheese) shampoo bottles and egg shells ‘mindfulness’. Colouring in is an easy way to calm the mind and occupy the hands. Grass, flowers, hedge Newspapers, magazines, Please note plastic bottles are the only Please note you can put either your food kind of plastic we can accept in your brown and plant cuttings brochures, envelopes Glass jars and bottles caddy or your green bin out for weekly Cardboard and junk mail bin. All other plastic packaging must be collection, but not both. thrown awaySo in your grey get bin. yourself(any colour) a cuppa, a pack of colouring pencils and relax!

Don’t put any of • General rubbish • Plastic• Pet bags bedding • Electrical •goods Children’s toys • Plastic bags including No thanks ✘ Green bin and food caddy Blue bin ‘biodegradable’ Brown bin these things in your • Soil, gravel and stones • General• Animal rubbish droppings • Batteries • Electrical goods • Plastic packaging • WoodFood and garden waste• Food• Yoghurt waste pots • Polystyrene•Paper Batteries and card Glass, plastic and tins recycling bins including tubs, pots • Plant pots • Nappies• OutMetal of dateobjects food • Polystyrene and food trays (no packaging)

Tea bags and coffee grounds Food tins Tin foil Meat and bones (cooked and uncooked) Food and drinks cartons (tetra packs) Plastic bottles (please remove lids) Card packaging Drinks cans

Aerosols Fruit and vegetables Breads and pastries Egg boxes

Cleaning products and Dairy (e.g. cheese) shampoo bottles and egg shells Grass, flowers, hedge Newspapers, magazines, Please note plastic bottles are the only Please note you can put either your food kind of plastic we can accept in your brown and plant cuttings brochures, envelopes Glass jars and bottles caddy or your green bin out for weekly Cardboard and junk mail bin. All other plastic packaging must be collection, but not both. thrown away in your grey bin. (any colour)

Don’t put any of • General rubbish • Plastic• Pet bags bedding • Electrical •goods Children’s toys • Plastic bags including No thanks ✘ ‘biodegradable’ Green bin and food caddy Blue bin Brown bin these things in your • Soil, gravel and stones • General• Animal rubbish droppings • Batteries • Electrical goods • Plastic packaging • Wood • Food• Yoghurt waste pots • Polystyrene• Batteries Food and garden waste Paper and card Glass, plastic and tins recycling bins including tubs, pots • Plant pots • Nappies• Metal objects • Polystyrene and food trays Out of date food (no packaging)

Tea bags and coffee grounds Food tins Tin foil Meat and bones (cooked and uncooked) Food and drinks cartons (tetra packs) Plastic bottles (please remove lids) Card packaging Drinks cans

Aerosols Fruit and vegetables Breads and pastries Egg boxes

Don’t put any of • General rubbish • Plastic• Pet bags bedding • Electrical •goods Children’s toys • Plastic bags including No thanks ✘ ‘biodegradable’ Managing your rubbish and recycling these things in your • Soil, gravel and stones • General• Animal rubbish droppings • Batteries •Grey Electrical goodsbin • Plastic packaging • Wood • Food• Yoghurt waste pots • Polystyrene• Batteries recycling bins including tubs, pots If you have things that are too big to fit in your bin: Your rubbish • Plant pots • Nappies• Metal objects •Only Polystyrene for rubbish that can’t be recycled and food trays • take them to your local tip at Arkwright Street, Reliance Street or Chichester Street for free; and recycling • arrange for them to be collected by us; • donate to charity; Polystyrene • contact us to find out about other options. guide Yoghurt pots

Nappies

Plastic bags including ✘ ✘ ‘biodegradable’ ✔ Working for a co-operative borough All bins must be put out by 7am on your collection day Working for a Plastic packaging including tubs, pots and food trays and taken back in by 8am the day after your collection. co-operative borough 11 No thanks ✘ Don’t put any of these things in your grey bin If you have any further questions or need more advice about your rubbish and • Electrical goods • Soil recycling, please contact us on • Batteries • Wood T: 0161 770 6644 or visit • Metal objects • Paint tins www.oldham.gov.uk/waste • Children’s toys • Builder’s rubble Our contact details: Housing and Care 21 Units 403/404 Chambers Business Centre Chapel Road Oldham OL8 4QQ

Email: [email protected] Customer Services Telephone: 0345 604 4447

Other useful telephone numbers: Repairs Line (24 hours) Ring & Ride 0800 032 1215 0161 652 0248

Oldham Council main switchboard Citizens Advice Bureau 0161 770 3000 0844 847 2638 You can access lots of our services online at: www.oldham.gov.uk Silverline (confidential friendship support) Council Tax 0800 470 8090 0161 770 6622 [email protected] NHS Advice 111 Environmental Health 0161 770 2244 Police non-emergency [email protected] 101

Housing Benefits and Council Tax Oldham Community Leisure Reduction Scheme 0161 207 7000 0161 770 6633 [email protected] Action Together (formerly Voluntary Action Oldham) Payment line 0161 633 6222 0161 770 6611 24 hour automated payment service Oldham Library Greaves St Registrars 0161 770 8000 0161 770 8960 Making Space Waste and recycling Tandle View, Royton 0161 770 6644 07966 887 152 [email protected]

Age UK Oldham 0161 633 0213 12