Performance Management in Supply Chain and Operations – Steering Value Chain Activities Towards Exceptional Performance
Performance Management in Supply Chain and Operations – Steering value chain activities towards exceptional performance Digitalization of supply chains is dramatically changing today’s performance management Customer focus, product complexity Customization of products and services, ing deliveries and monitoring assets. New paired with shortened product lifecycles, faster deliveries, real-time transparency, technologies encourage process automa- increasing digitalization, and closer global scale, cost competition in fulfillment, tion and precision in execution, while the cooperation between partners increase and increased sustainability efforts are the exponential growth of data permits first- performance management demands on result. hand insights with the help of analytics to supply chains. achieve better management of conflicting The digital transformation of supply chains supply chain objectives and trade-offs. The main drivers behind these develop- and big data in supply chain management ments are customer requirements and (SCM) are disrupting established organiza- As a result, access to analytical insights is new technology, which have already re- tions. Sensors and connected devices are no longer limited to executives and supply shaped traditional supply chains. being deployed increasingly, e.g., for track- chain leaders. Performance Management in Supply Chain and Operations – Steering value chain activities towards exceptional performance Today, materials planners, customer order activities to identify performance deviations established supply chain and operations managers, and also professionals out- and irregularities has become easier and is processes, and the metrics a company side supply chain departments can easily based on more information than in the past. utilizes. prioritize their daily operations by using cross-functional supply chain information. On the other hand, real-life use cases In summary, proven approaches to supply and the increasing application of Industry chain performance management need However, there are two sides to trade-offs.
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