Consumer Rights Act 2015: mostly plain sailing but watch out for Feldarol November 23, 2015 Summary Authors/Presenters The Consumer Rights Act 2015 (CRA) is now in force. This is a significant piece of legislation for consumers and retailers alike, but how will it impact on construction contracts? Traders involved with domestic work for Richard Benn individuals will need to carefully consider the new rules as Senior Associate they may not be limited to small scale domestic projects. London
[email protected] The Consumer Rights Act 2015 (CRA) is now in force. This is a significant piece of legislation for consumers and retailers alike, but how will it impact on construction contracts? Traders involved with domestic work for individuals will need to carefully consider the new rules as they may not be limited to small scale domestic projects. Time for retailers to dust off those Ts and Cs As many readers will be aware, the CRA came into force on 1 October 2015. It applies to all business to consumer contracts entered into after this date. Its main aim is to tidy up the familiar existing consumer protection rules and to clarify them for both consumers and businesses. It also introduces new provisions in relation to digital transactions and products, remedies available to consumers and unfair contract terms. The CRA bites where a business (trader) supplies goods, digital content or services to a Page 1 of 4 consumer (an individual acting for purposes that are wholly or mainly outside that individual’s trade, business, craft or profession). There have been many reports of traditional consumer-facing businesses, such as retailers, spending the summer dusting off their standard Ts and Cs to check that they comply with the CRA.