ASSOCIATION FOR CONSUMER RESEARCH

Labovitz School of Business & Economics, University of Minnesota Duluth, 11 E. Superior Street, Suite 210, Duluth, MN 55802

Does Power-Distance Influence Consumers’ Preference For Luxury Status ? Youngseon Kim, University of Texas at San Antonio, USA Yinlong Zhang, University of Texas at San Antonio, USA

We test the impact of power-distance on consumers’ preference for luxury status brands. Our correlational and experimental studies show that consumers with high power-distance tend to have a stronger preference for luxury status brands than those with low power- distance. Notably, buying status belief moderates this effect. Further, this two-way interaction is stronger for consumers with a relatively lower, rather than higher, self-worth state. Mediation analyses support the status salience theory for the power-distance effect.

[to cite]: Youngseon Kim and Yinlong Zhang (2011) ,"Does Power-Distance Influence Consumers’ Preference For Luxury Status Brands?", in NA - Advances in Consumer Research Volume 39, eds. Rohini Ahluwalia, Tanya L. Chartrand, and Rebecca K. Ratner, Duluth, MN : Association for Consumer Research, Pages: 511-512.

[url]: http://www.acrwebsite.org/volumes/1009586/volumes/v39/NA-39

[copyright notice]: This work is copyrighted by The Association for Consumer Research. For permission to copy or use this work in whole or in part, please contact the Copyright Clearance Center at http://www.copyright.com/. Does Power-Distance Influence Consumers’ Preference for Luxury Status Brands? Youngseon Kim, University of Texas at San Antonio, USA Yinlong Zhang, University of Texas at San Antonio, USA

Extended Abstract The compensatory consumption view provides a different pre- Consumers’ preference for luxury status brands (brands such as diction on the relationship between power-distance and luxury status Rolex or Louis Vuitton associated with social prestige and status) is brands. Based on the very definition of power-distance(Hofstede 1980, a pervasive and growing global phenomenon. Despite that, few 2001; Oyserman 2006; Triandis 1995), when faced with relatively low theoretical studies have investigated this topic in cross-cultural con- social status situations, people from high power-distance culture can texts (Wiedmann, Hennigs, and Siebels 2009). The current research accommodate these social disparities easily and do not feel the need to aims to examine the role of cultural orientation, more specifically, compensate for their relatively low social status. In contrast, consum- power-distance in consumers’ preference for luxury status brands. ers from low power-distance cultures, when faced with more social Two major views of why consumers prefer luxury status brands disparities, may feel the need to compensate for their low social status have been suggested in the literature. One view proposes that con- through luxury status consumption. Accordingly: sumers whose social status issues are salient tend to use luxury status brands to ascertain their social status (Mandel, Petrova, and Cialdini Hypothesis 1c Countries with low power-distance show a 2006; Miller, McIntyre, and Mantrala 1993). Luxury status brands, stronger preference for luxury status brands due to their exclusively high social status, can be used for this pur- compared to standard brands than countries pose (e.g., Amaldoss and Jain 2005). This status salience view sug- with high power-distance. gests that any factors to make consumers aware of their social status Study 1a was a correlation study based upon the dataset from a will lead them to more likely prefer luxury status brands to standard 2007 Nielson study in which we included country scores on power- brands. A second view proposes that consumers use luxury status distance, individualism, annual income growth, Gini-Index. Coun- brands to compensate for their lack of social status. For example, tries with higher-power distance scores showed stronger intention to Rucker and Galinsky (2008) found that people with low power status buy luxury status brands than those with lower-power distance. This tend to engage in compensatory consumption by preferring products result supported hypothesis 1a, not hypothesis 1c. Study 1b was a associated with social status to products without such an association. survey of consumers in which attitude toward luxury status brands The compensatory consumption hypothesis proposes that any factors and power-distance were measured. The survey was conducted in to make consumers feel that their social status is relatively low can the U.S. and an Asian country. Asian consumers showed a more make consumers prefer luxury status brands to standard brands. favorable attitude toward luxury status brands than their American Power distance has been defined as the degree of power dis- counterparts. A mediation test showed that the effect of country dif- parity that people in a culture regard as normal (Hofstede 1980; ference on preference for luxury status brands was partially mediated Oyserman 2006; Triandis 1995). High power-distance cultures fa- by power-distance. cilitate a norm that everyone should have a defined place within the Based on the knowledge applicability principle (Aaker 2000; social order. In contrast, in low power-distance cultures, the norm is Higgins 1996), the power-distance effect will be evident only if con- to maintain and respect the equality inherent in social interactions. sumers see the status concept is applicable for their decision on lux- Acceptance of power disparity tends to remind cultural members of ury status brands. Therefore, the power-distance effect will be stron- their social status constantly to act properly (Triandis 1995). This ger for consumers believing in the efficacy of engaging in luxury practice may make the status concept salient to them. Consumers status brands (buying status belief). Formally: with status-salient mindset may prefer luxury status brands to stan- dard brands, for the former brands can help them to ascertain and Hypothesis 2 The effect of power-distance on consumers’ enhance their social status. Thus, based on the status salience view, preference for luxury status brands will be sig- consumers with high power-distance would show a stronger prefer- nificant for consumers who believe that buying ence for luxury status brands (vs. standard brands) than those with luxury status brands can enhance their social low power-distance. If this individual tendency holds, countries with status, but not for those who do not hold such a high-power distance (Hofstede 1980, 2001; Oyserman 2006) should belief. show the similar pattern compared to those with low-power distance. So we hypothesize that: If the effect of power-distance on consumers’ preference for luxury status brands is due to the salience of social status, the effect Hypothesis 1a Countries with high power-distance tend to pre- should be moderated by factors affecting consumers’ need for social fer luxury status brands to standard brands more status, self-worth. If consumers’ need for self-worth is satisfied, they than those with low power-distance. tend not to enhance their social status through luxury status brands, even if they see the efficacy of buying luxury status brands. Therefore: It has been well documented that typical Asian cultures have higher power-distance than the American culture (Hofstede 1980, Hypothesis 3 When consumers’ self-worth is relatively low, the 2001; Oyserman 2006), accordingly: effect of power-distance on consumers’ prefer- ence for luxury status brands will be more sig- Hypothesis 1b Asian consumers, compared to American con- nificant for strong than for weak buying status sumers, are more likely to prefer luxury status belief; when consumers’ self-worth is relatively brands to standard brands due to Asians’ power- high, the effect of power-distance on consumers’ distance being higher than American’s power- preference for luxury status brands will not be distance. influenced by buying status belief.

Advances in Consumer Research 511 Volume 39, ©2011 512 / Does Power-Distance Influence Consumers’ Preference for Luxury Status Brands?

Study 2 was a 2 (power-distance prime: high vs. low) 2 (buying Eastman, Jacqueline K., Ronald E. Goldsmith, and Leisa Reinecke status belief: strong vs. weak) between-subjects design. The first fac- Flynn (1999), “Status Consumption in Consumer Behavior: tor was manipulated, and the second was measured with the scales Scale Development and Validation,” Journal of from Eastman, Goldsmith, and Flynn (1999). Consistent with hy- Theory and Practice, 7 (3), 41-52. pothesis 2, we found that the effect of power-distance on preference Higgins, E. Tory (1996). “Knowledge Activation: Accessibility, for luxury status brands was significant for strong but not for weak Applicability, and Salience,” in Social Psychology: Handbook buying status belief. of Basic Principles, ed. E. Tory Higgins and A. Kruglanski, Study 3 was a 2 (power-distance prime: high vs. low) x 2 (buy- New York, London: Guilford Publications. ing status belief: strong vs. weak) x 2 (self-worth: relatively high Hofstede, Geert (1980), Culture’s Consequences, International vs. relatively low) between-subjects design. All factors were ma- Differences in Work-Related Values (Cross Cultural Research nipulated. The difference in preferring luxury status brands between and Methodology, Newbury Park, CA: Sage. high and low power-distance was contingent on buying status belief. --- (2001), Culture’s Consequences: Comparing Values, Behaviors, However, this was qualified by self-worth. Specifically, the 2-way Institutions, and Organizations across Nations, Thousand interaction between power-distance and buying status belief was sig- Oaks, CA: Sage. nificant when self-worth was relatively low, but not significant when Mandel, Naomi, Petia K. Petrova, and Robert B. Cialdini (2006), self-worth was relatively high. Further, we also tested the mediating “Images of Success and the Preference for Luxury Brands,” role of status salience in the effect of power-distance on preference Journal of Consumer Psychology, 16 (1), 57-69. for luxury status brands. The simple mediation test showed that the Miller, Christopher M., Shelby H. McIntyre, and Murali K. effect of power-distance on the preference for luxury status brands Mantrala (1993), “Toward Formalizing Fashion was mediated by status salience, not by compensatory need for so- Theory,” Journal of , 30 (2), 142-57. cial status. Nielsen (2008), “April 2008 Consumers and Designer Brands a Our cross-cultural results show that power-distance has a sys- global Nielson Report,” http://tw.nielsen.com/site/documents/ tematic impact on consumers’ preference for luxury status brands GlobalNielsenLuxuryBrandsMay08.pdf. and support the status salience thesis but not the compensatory con- Oyserman, Daphna (2006), “High Power, Low Power, and sumption thesis. Equality: Culture beyond Individualism and Collectivism,” Journal of Consumer Psychology, 16 (4), 352-56. REFERENCES Rucker, Derek and Adam D. Galinsky (2008), “Desire to Acquire: Aaker, Jennifer L. (2000), “Accessibility or Diagnosticity? Powerlessness and Compensatory Consumption,” Journal of Disentangling the Influence of Culture on Persuasion Consumer Research, 35 (August), 257-67. Processes and Attitudes,” Journal of Consumer Research, 26 Triandis, Harry C. (1995), Individualism and Collectivism, Boulder, (4), 340-357. CO: Westview Press. Amaldoss, Wilfred and Sanjay Jain (2005), “ of Conspicuous Wiedmann, Klaus-Peter, Nadine Hennigs, and Astrid Siebels Goods: A Competitive Analysis of Social Effects,” Journal of (2009), “Value-Based Segmentation of Luxury Consumption Marketing Research, 44 (February), 30-42. Behavior,” Psychology & Marketing, 26 (7), 625-51.