Quick Reference Guide
You’ve done it! The projector is projecting, the computer hums, and SundayPlus is installed. You have all the tools to do great presentations. Here are the secrets to using SundayPlus as your multimedia organization and display engine. SundayPlus 2.4 Quick Reference Guide
This guide is divided into three main parts…
1. Setting Up
2. Basic Usage
3. Trouble Shooting
Windows - Minimum Requirements Windows - Recommended System (No Movie Playback) (With Movie Playback) 500 MHz PIII Computer 1 GHz P4 - or greater 256 Mb RAM 512 Mb RAM 100 Mb disk space 100 Mb disk space Windows 98, ME, 2000, XP Windows 98, ME, 2000, XP Sound Card Sound Card Two video cards Two video cards CDROM Drive CDROM Drive
Just a tip- SundayPlus 2.4 requires 90Mb of RAM to open. The available RAM can be found in Accessories > System Tools > System Information. Look for “Available Physical Memory”. This will tell you how much RAM you really have to work with.
Index A SundayPlus 2.4 Quick Reference Guide
1. Setting Up Pages 1-3 1.A.1 Installing SundayPlus 2.4 from Disk Page 1 1.A.2 Installing SundayPlus 2.4 (2.3 Upgrade) Page 1 1.B.1 Setting Up the Computer Page 2 1.C.1 Create a Short-Cut to Media Page 2 1.D.1 Controlling The View of SundayPlus Page 3
2. Basic Usage Pages 4-15 2.A.1 The SundayPlus Control Panel Layout Page 4 2.A.2 Loading Media Page 4 2.A.3 Building a Cuelist Page 4 2.A.4 Displaying a Cue Page 4 2.B.1 Text Files Page 5 2.B.2 Text Files (Structure) Page 5 2.C.1 Setting Text Defaults Page 6 2.C.2 Downloading a Song from CCLI Page 6 2.C.3 Image Files Page 7 2.C.4 Movie Files Page 8 2.C.5 Movie Prep Page 8 2.D.1 Additional Media Types: Nested Cue Page 9 2.D.2 Additional Media Types: PowerPoint® Page 9 2.D.3 Additional Media Types: Sound Page 9 2.E.1 GOFILE: Don’t Leave Home Without it! Page 10 2.F.1 HOT KEYS Pages 11-14 2.G.1 Resources Page 15
3. Troubleshooting Pages 16-22
Index B SundayPlus 2.4 Quick Reference Guide
1. Setting Up
1.A.1 Installing SundayPlus 2.4 from Disk Page 1 1.A.2 Installing SundayPlus 2.4 (2.3 Upgrade) Page 1 1.B.1 Setting Up the Computer Page 2 1.C.1 Create a Short-Cut to Media Page 2 1.D.1 Controlling The View of SundayPlus Page 3 SundayPlus 2.4 1. Setting Up Quick Reference Guide
1.A.1 Installing SundayPlus 2.4 from Disk
Insert the SundayPlus disk into the drive and Install it. You will need ALL of the components from the installation disk: The Media Files contain 170 Images, 26 Movies, 790 Songs, 120 Sounds
QuickTime is needed to run Movies and Sound in SundayPlus
PC Study Bible- Application and 2 Bibles
PowerPoint Viewer 2003. You NEED this if you wish to display PowerPoint through Adobe Acrobat Reader 6 SundayPlus So that you can read all supporting documentation
1.A.2 Installing SundayPlus 2.4 (2.3 Upgrade via Download) I. Download the new program 1. A dialog box will appear. Select "Save". Save "SundayPlus2_4.exe to your Desktop. 2. Once the program downloads, close the dialog box. Do not Run. (You can copy the file onto a CD to install on other systems)
II. Updating the Program 1. Open SundayPlus 2.3. 2. Open a new (blank) Cuelist. 3. Save As "Blank". 4. Close SundayPlus. 5. Run the SundayPlus2_4.exe that is on your Desktop 6. Uninstall SundayPlus 2.3 when you are comfortable with using 2.4.
Do not open Cuelists that were created in 2.3. You can still use the same Images, Movies and Text that you used to in 2.3, just not the same Cuelists.
1 SundayPlus 2.4 1. Setting Up Quick Reference Guide
1.B.1 Setting Up the Computer
SundayPlus uses “Dual Video” to display both the operator and congregation views. 1.To set up your system for dual video, connect your computer to a projector or TV. With all equipment turned on, Right click on your Windows® Desktop, and select “Properties”. 2. Select the “Settings” tab. On the control screen you should see two “virtual monitors”, labeled 1 & 2. Select 2. Below, you will find a check box labeled “Extend My Windows Desktop onto this Monitor; check it. Select “OK”. 3. Screen resolution settings should be 1024 x 768.
These settings will make the SundayPlus Control Panel Appear smaller than the computer screen. Not only is this set-up optimal for your system, it also provides the Drag and Drop benefit that makes SundayPlus that much easier to use.
1.C.1 Create a Short-Cut to Media Find the File C:\Program Files\Grass roots\SundayPlus 2.4 Media (Or Media) Right click on the “Folder” and select Send to and Desktop.
A new folder will appear on your desktop…
Shortcut to Media
2 SundayPlus 2.4 1. Setting Up Quick Reference Guide
1.D.1 Controlling The View of SundayPlus When you open SundayPlus, the congregation screen may display on the computer screen (covering the entire area or the lower right-hand side of the screen). To send the display to the projector use the command Ctrl +2. The projector should now display the image. The control commands are:
CTRL+0 (zero) The 2nd Video Image Lower right corner of video 1
CTRL+1
The 2nd Video Image Cover Video 1
CTRL+2
The 2nd Video Image Cover Video 2. This is the set-up you will want for the projection system.
CTRL+3
The 2nd Video Image Off
3 SundayPlus 2.4 Quick Reference Guide
2. Basic Usage
2.A.1 The SundayPlus Control Panel Layout Page 4 2.A.2 Loading Media Page 4 2.A.3 Building a Cuelist Page 4 2.A.4 Displaying a Cue Page 4 2.B.1 Text Files Page 5 2.B.2 Text Files (Structure) Page 5 2.C.1 Setting Text Defaults Page 6 2.C.2 Downloading a Song from CCLI Page 6 2.C.3 Image Files Page 7 2.C.4 Movie Files Page 8 2.C.5 Movie Prep Page 8 2.D.1 Additional Media Types: Nested Cue Page 9 2.D.2 Additional Media Types: PowerPoint® Page 9 2.D.3 Additional Media Types: Sound Page 9 2.E.1 GOFILE: Don’t Leave Home Without it! Page 10 2.F.1 HOT KEYS Pages 11-14 2.G.1 Resources Page 15 2. Basic Usage SundayPlus 2.4 Quick Reference Guide
2.A.1 The SundayPlus Control Panel Layout Three Areas of the SundayPlus control panel are: The Cuelist The Preview 1.The Cuelist. This area displays your “program” cues. 2.The Preview. This area shows what’s on and/ or what’s next. 3.The Media Bins. The “storage” area for images, movies and text
The Media Bins
2.A.2 Loading Media
Loading Media (Movies, Images, Text) into SundayPlus is made easy by “Drag and Drop” from Windows® to SundayPlus. Use the Shortcut to Media to open your media files…
Shortcut to Media
2.A.3 Building a Cuelist You must “Load” the Image or Movie or Text into the Bin and then you can place it in the Cuelist for Display.
2.A.4 Displaying a Cue
Just CLICK it with your mouse or use these keys to advance:
SPACE
Use these keys to step back:
The red square A green circle is indicates what’s what’s up next. on now.
4 2. Basic Usage SundayPlus 2.4 Quick Reference Guide
On the SundayPlus Control Panel there are three purple buttons: Click on one of the buttons once to open the bin, once again to load or make a new file.
TEXT BIN IMAGE BIN MOVIE BIN If you copy Black Text onto a Black Background, you won’t see anything. 2.B.1 Text Files
Simply put, you can cut and paste text into the Text Editor from any text source, including Microsoft PowerPoint®, Word® or thousands of other programs. You can also load and display the following text file types: .ptf(Prologue Text Files), .txt, and .rtf
2.B.2 Text Files (Structure)
In the Cue: Media placed here references media in the Bin
In the Bin, SundayPlus stores a link to the media file location on the Hard- Drive
Once a Text file is being displayed, the Ripped Text Viewer will appear, displaying the different pages (slides) of the song or message.
If you want to know more about Text Files Select TOOLS and HELP or the tutorial inside of SundayPlus.
5 2. Basic Usage SundayPlus 2.4 Quick Reference Guide
2.C.1 Setting Text Defaults
Click on START then ALL PROGRAMS, Select GRASS ROOTS SOFTWARE and Text Editor
Set the Font size (19 or 20 is standard), and your font type. (Arial is standard). Set the font color and alignment as well. Next, select “Format” and “Save Defaults”.
You will be prompted to save defaults. Select “YES”.
2.C.2 Downloading a Song from CCLI 1. Download your song from CCLI.com
2. Save the lyric .txt file to your hard drive. **Setting up a Download Song Folder in your Media Folder is advisable. 3. Drag the file onto SundayPlus. The .txt will accept the Defaults that you set.
You can modify the text using the Editor, just right click and select Edit
6 2. Basic Usage SundayPlus 2.4 Quick Reference Guide
2.C.3 Image Files
Drag and Drop the images from Windows® onto SundayPlus. Use the following file formats…
Adobe PhotoShop™ (.psd) Each Cue can hold only one Background Bitmap (.bmp) Image or Movie and one Text File. If GIF (.gif) you want to display a different PNG (.png) background with each verse of a song, JPEG (.jpg and .jpeg) you will need to break the song into a PICT (.pct and .pict) series of cues. TIFF (.tif and .tiff)
Do not overload your BIN with images. Images are actually OPEN and taking up RAM when you LOAD them into the BIN area. The more images you bring in the more memory is used. If you have a Large Slide Show, try placing the images in a PowerPoint® Presentation and then insert that ppt file into SundayPlus or use a Nested Cue.
If you want to know more about Images, select TOOLS and HELP inside of SundayPlus.
7 2. Basic Usage SundayPlus 2.4 Quick Reference Guide
2.C.4 Movie Files
Drag and Drop Movies from Windows® onto SundayPlus. Use the following file formats… SundayPlus prefers Quicktime® movies. We’ve found the best settings usually come from the Sorenson™ family of CODECs. More specifically, Sorenson3™ works well in most systems.
DV Movies This popular format carries the ".dv" extension.
QuickTime Movies™ These files carry the ".mov" extension.
MPEG-1 or MPEG-4 These are nicely compressed files that were defined by the Moving Picture Experts Group (MPEG). SundayPlus supports the MPEG-1 and MPEG-4 (and MPEG2 with the QuickTime MPEG-2 Playback Component add-on available from www.quicktime.com) formats. These files carry the ".mpg" extension.
AVI These files carry the ".avi" extension.
Macromedia Flash Movies These files carry the ".swf" extension.
QuickTime VR Here's something you don't find everyday! SundayPlus will load and play QuickTime VR. Like the Flash files, you may access some of the interaction by using your mouse on the projector or audience screen. While these files also carry the ".mov" extension.
2.C.5 Movie Prep
Movies will appear in the BIN as a BLACK Thumbnail. Right click on the BLACK square and select “PREP”. The Movie Prep Window will open. Click on the picture and the thumbnail will be set to that picture. Also on the Prep window you will find a Loop Button and volume control.
If you want to know more about Movies, select TOOLS and HELP inside of SundayPlus.
8 2. Basic Usage SundayPlus 2.4 Quick Reference Guide
2.D Additional Media Types:
Right-click on any open cue. You will find three options to insert media…
2.D.1 Nested Cue
A Nested Cue will allow you to “link” from one Cuelist to another. This tool is very useful if you have a lot of slides or if you have Different people working on different areas of the same service. Look in HELP for more information on Nested Cue.
2.D.2 PowerPoint®
PowerPoint® can be played though SundayPlus 2.4. The link between the two is PowerPoint® Viewer 2003. This viewer allows for full PowerPoint® support.
1. Make sure that the PowerPoint ® Presentation you are wanting to show is located on the computer hard drive and the file is NOT Read Only. 2. Make sure that PowerPoint® is NOT running 3. Make sure that you have only one instance of PowerPoint® Viewer 2003 installed (and no other version of the viewer) 4. Make sure that your computer display settings are 1024 x 768 (or 800 x 600) on both monitor 1 and 2
PowerPoint® presentations will only show on a full congregation screen. If you run one inside of SundayPlus and you are not hooked up to a projector, you will only see a small corner of the projection. You can see it, however, if you set your computer screen to full coverage (CTRL+1) before opening the PowerPoint® presentation in SundayPlus.
2.D.3 Sound SundayPlus will play .wav, .mp3, .mp4, .aiff and .midi files. Insert the file and click on it to start. Three ways to stop it… Key “S” (Stop), Key “L” (Bail to Logo), Key “B” (Bail to Black)
If you want to know more about additional media, select TOOLS and HELP inside of SundayPlus.
9 2. Basic Usage SundayPlus 2.4 Quick Reference Guide 2.E.1 GoFile: Don’t Leave Home Without it! A GoFile is a tool in SundayPlus that allows the user to create a Cuelist in one location and move it to another location, without loss of data. If you try to move a Cuelist (.cst) on it’s own, the associated files will not move with it. The key to understanding this is that the files “loaded” in SundayPlus are actually located on your hard-drive. SundayPlus only “links” to the files, it doesn’t contain any actual files. 1. Complete your Cuelist for your worship service and Save it. Name the file with the date that you are preparing (ex:20FEB05_10AM). This will be the created Cuelist (.cst) 2. Select File and GoFile. 3. A dialog box will open; select the created Cuelist from the files listed and select the “Open” button. A folder will be saved to your desktop with the same name. This is the GoFile. The folder will contain a copy of the Cuelist and all of its linked files. 4. Remove the created Cuelist that is outside of the GoFile. Now the only Cuelist should be the one inside the GoFile. Not necessary, but will help with file management. 5. You can transport this “folder” via CD, USB Memory Stick, email or across a network.
GoFile 20FEB05_ No GoFile 20FEB05_ 10AM 10AM
20FEB05_ 20FEB05_ 10AM.cst 10AM.cst
Stand-alone Cuelist and all Cuelists link to associated files Linked associated files in within one folder. various locations.
The Yellow and black lines indicate that a linked Copy the GoFile onto your Desktop file is no longer in the same location, or that you for ease of location during use. tried to run a file from a removed CD or floppy. When you are finished move the GoFile to another location for storage.
If you would like more in-depth training, contact Larry or Darin @ 877-274-7277. We have several packages available. For complete coverage, try a Maximum SundayPlus Seminar. www.sundayplus.com “Calendar of Events” 10 2. Basic Usage SundayPlus 2.4 Quick Reference Guide 2.F.1 HOT KEYS:
Hot-Keys in Main Window
Press This… …To Do This Spacebar Take next Cue in Cuelist
B Bail to Black and Silence Sound Esc Quit SundayPlus. Asks if needs saving.
L Bail to Logo and Silence Sound Ctrl + S Save Cuelist
M Minimize SundayPlus Ctrl + O Open Cuelist
N Display Nursery Alert Ctrl + Q Quit SundayPlus
F Transitions OFF Ctrl + L Open Bin Loader
G GLOBAL Transitions Ctrl + N Open Nursery Call Input
T PRESET Transitions N Nursery Call On/Off
PgUp Moves CueList Up by four rows S Fade Audio to Silence
PgDn Moves CueList Down by four rows Ctrl + 0 Congregation Screen lower right of (zero) screen 1 at 256 X 192 pixels
→ Take next Cue Congregation Screen full size and Ctrl + 1 centered on screen 1 ← Take previous Cue Congregation Screen full size and Ctrl + 2 centered on screen 2 ↓ Take next Cue
↑ Take previous
Hot-Keys in Ripped Text Press This… …To Do This → Take next Page
B Bail to Black and silence sound ← Take previous Page
L Bail to Logo and silence sound ↓ Take next Page
1 – 9 Take Marker 1 –9 ↑ Take previous Page
0 Remove text, but leave background PgUp Scrolls Ripped Text up (zero) PgDn Scrolls Ripped Text down C Take Chorus Spacebar Take next page + Take Utility Verse Backspace Close Ripped Text Z Take Quickwords Page
11 2. Basic Usage SundayPlus 2.4 Quick Reference Guide
Hot-Keys in Movie Prep
Press This… …To Do This Ctrl + M Mute On/Off
Pause/Play from Current Make thumbnail from current P Ctrl + T Location location
>. Step forward one frame Return Stop/Re-Cue Movie to start
<, Step back one frame Q Go to Start of Clip
] Mark end of clip W Go to End of Clip
[ Mark beginning of clip
Hot-Keys in Movie Player
Press This… …To Do This Ctrl + M Mute On/Off
Pause/Play from Current P Return Stop/Re-Cue Movie to start Location Go to Start of Clip <, Step back one frame Q Go to End of Clip >. Step forward one frame W
Hot-Keys in Photo Ops
Press This… …To Do This CTRL Y Redo
Esc Quit Photo Ops CTRL Z Undo
Home Scroll to home CTRL Shift S Save As
End Scroll to end CTRL Shift Z Undo All
← Scroll Left
→ Scroll Right
CTRL + O Open
CTRL + Q Quit Photo Ops
CTRL S Save As
12 2. Basic Usage SundayPlus 2.4 Quick Reference Guide
SundayPlus Text Editor Shortcut Keys COMMAND NAME MODIFIERS KEY COMMAND NAME MODIFIERS KEY
All Caps Ctrl+Shift+ A Page Down Page Down
Apply List Bullet Ctrl+Shift+ L Page Down Extend Shift+ Page Down
Bold Ctrl+ B Page Up Page Up
Bold Ctrl+Shift+ B Page Up Extend Shift+ Page Up
Center Para Ctrl+ E Para Down Ctrl+ Down
Char Left Left Para Down Extend Ctrl+Shift+ Down
Char Left Extend Shift+ Left Para Up Ctrl+ Up
Char Right Right Para Up Extend Ctrl+Shift+ Up
Char Right Extend Shift+ Right Paste Ctrl+ V
Clear Del Paste Shift+ Insert
Copy Ctrl+ C Redo Ctrl+ Y
Copy Ctrl+ Insert Right Para Ctrl+ R
Cut Ctrl+ X Save Ctrl+ S
Cut Shift+ Del Select Page Ctrl+ A
Delete Back Word Ctrl+ Backspace Shrink Font Ctrl+Shift+ ,
Delete Word Ctrl+ Del Shrink Font One Point Ctrl+ [
End of Page Extend Ctrl+Shift+ End Start of Page Extend Ctrl+Shift+ Home
End of Page Ctrl+ End Start of Page Ctrl+ Home
End of Line End Start of Line Home
End of Line Extend Shift+ End Start of Line Extend Shift+ Home
Grow Font Ctrl+Shift+ . Subscript Ctrl+ =
Grow Font One Point Ctrl+ ] Superscript Ctrl+Shift+ =
Italic Ctrl+ I Underline Ctrl+ U
Italic Ctrl+Shift+ I Underline Ctrl+Shift+ U
Line Down Down Undo Ctrl+ Z
Left Align Para Ctrl + L Undo Alt+ Backspace
Line Down Extend Shift+ Down Word Left Ctrl+ Left
Line Up Up Word Left Extend Ctrl+Shift+ Left
Line Up Extend Shift+ Up Word Right Ctrl+ Right
List Num Field Alt+Ctrl+ L Word Right Extend Ctrl+Shift+ Right MENU MODE F10
New Ctrl+ N
Overtype Insert
13 2. Basic Usage SundayPlus 2.4 Quick Reference Guide
SundayPlus Text Editor Spanish Keys
To Insert Press Release, Then Type
ã, ñ, õ Ctrl + Shift + ~ a, n, o
Ã, Ñ, Õ Ctrl + Shift + ~ A, N, O
à, è, ì, ò, ù Ctrl + ` a, e, i, o, u
À, È, Ì, Ò, Ù Ctrl + ` A, E, I, O, U
á, é, í, ó, ú, ý Ctrl +" a, e, i, o, u, y
Á, É, Í, Ó, Ú, Ý Ctrl +" A, E, I, O, U, Y
â, ê, î, ô, û Ctrl + Shift + ^ a, e, i, o, u
 , Ê, Î, Ô, Û Ctrl + Shift + ^ A, E, I, O, U
ä, ë, ï, ö, ü, ÿ Ctrl + Shift + : a, e, i, o, u
Ä, Ë, Ï, Ö, Ü, Ÿ Ctrl + Shift + : A, E, I, O, U
14 2. Basic Usage SundayPlus 2.4 Quick Reference Guide
Check out the SundayPlus Store! http://www.sundayplus.com/xcart/customer/
Film Resources Websites (Use discretion) www.christiangraphicdesign.com www.afi.com graphics.crossdaily.com www.film.com www.heartlight.org/art-music www.finc.org www.avisualplanet.com/ www.countingdown.com worshipgraphics.bizland.com www.atomfilms.com www.churchbackgrounds.com/ www.churchvideoassociation.com www.christianbackgrounds.net www.triggerstreet.com www.powerpointart.com/index.html www.imdb.com www.webshots.com Movie Trailers www.sundayscoming.com www.quicktime.com Books www.movie-list.com Videos That Teach (1, 2, 3) by Doug Fields and www.movie-trailers.com Eddie James www.comingsoon.net Digital Storytellers by Len Wilson, Jason Moore Video Sources Classic Art www.3dbackgrounds.com www.ibiblio.org/wm www.artbeats.com www.nga.gov/search/search.htm www.budgetfilms.com www.thinker.org www.easymotion.com www.artcyclopedia.com www.freestockfootage.com Cultural Trends www.digitracts.com www.iconoculture.com www.harbingeronline.com www.regenerator.com www.highwayvideo.com www.salonmagazine.com www.historicfilms.com www.wired.com www.worshipscapes.com www.fastcompany.com www.worshipfilms.com www.sacramentis.com www.video4worship.com www.nextreformation.com www.osbd.org www.hollywoodjesus.com Images Technology Resources www.smc.qld.edu.au/relart.htm www.tfwm.com ssnet.org/links/files/judeochristian.html www.churchproduction.com www.christianslides.com QuickTime VR Resources www.ebibleteacher.com/backgrnd.html www.stoa.org/metis www.arraich.com/freephotos.htm www.multimedialibrary.com/diana/qtvr_sites.html www.photo.net/stock Magazines and E-zines www.designheaven.com www.commarts.com www.freefoto.com www.communiquejournal.org www.freeimages.co.uk www.beyondmag.com ccat.sas.upenn.edu/awiesner/oralit.html www.next-wave.org bode.diee.unica.it/~giua/SEBASTIAN www.theooze.com www.textweek.com www.imagejournal.org www.liturgyhelp.com www.chroniclesmagazine.org Commercial Backgrounds DVD Ripping www.themediacollection.com www.dvdripguides.com www.digitaljuice.com www.worshipphotos.com www.powerpointbackgrounds.com/s- religion.htm www.slidebacks.com/index.html www.churchmedia.net
15 SundayPlus 2.4 Quick Reference Guide
3. Trouble Shooting
SundayPlus is really slow and keeps locking up. What can I do? Page16 SundayPlus won’t open. What needs to be done? Page17
Why am I getting “script errors” when I try to drag items around in the Cuelist, or use the replicate function? Page17 Some of the files are showing Yellow and Black lines. What happened to the files? Page17
When I place Images into the Image Bin I get an all black or all white image or the program crashes. What is causing this? Page17
When I try to run SundayPlus, I get a "Director Player Error" and/or "Script Error". What could be causing this? Page18 How do I clear a "Director Player Error"? Page18 I need to Uninstall and Reinstall 2.4. What's the best procedure? Page19 What's the best procedure for reinstalling the download version of 2.4? Page19
When I start SundayPlus, I get a "No disk in drive D" error message. How can I make this go away? Page20 My Bible Look-up does not work in SundayPlus. Page20 The PC Study Bible is not working with SundayPlus. What can I do? Page21 How do I reset the translation in my Bible look-up? Page21 I cannot find the answer. What can I do? Page22 3. Trouble Shooting SundayPlus 2.4 Quick Reference Guide
SundayPlus is really slow and keeps locking up. What can I do? 1. Don't run other software while using SundayPlus Your computer will have to share processing power and memory with any applications that are running. Exit any unnecessary applications to free up as much space as possible for SundayPlus. 2. Don't run anti-virus or system level utilities while running SundayPlus This would include things like vendor support agents or monitors. If you are running any kind of crash detector, memory monitor, etc., you are diverting processing away from SundayPlus. 3. Don't run disk compression with SundayPlus 4. Don't run media from CD, floppy drives, Zip drives, or other removable media The speed with which the media is accessed will be less than what you would expect from your hard drive. 5. Install the latest patch or fix for Windows and SundayPlus 6. Always preview your "planned" program, including all media This alerts you to possible issues, such as missing media files. 7. If you can, run SundayPlus on a machine that is disconnected from a network Network latency will bog your machine from time to time, with no predictability. 8. Don't run your system without copious amounts of free, contiguous space SundayPlus is going to tell Windows to use "swap" space for storage. If you have limited space or a fragmented hard drive, the swap process will bog dramatically. Now may be a good time to run a de-frag program on your hard drive. 9. Set your System to 1024 X 768 SundayPlus is programmed to run most efficiently at 1024 x 768. 10. Use up-to-date drivers for your display adapter(s) and all system components Normally, getting display drivers from your computer vendor is better than using the drivers that come with your version of Windows. 11. Run a Disk Clean-Up once a week, to remove temp files This is especially important if you are using the internet on the same system. 12. Run a disk Defrag once a month for regular maintenance Monthly maintenance will help to keep your system working at a steady pace.
16 3. Trouble Shooting SundayPlus 2.4 Quick Reference Guide SundayPlus won’t open. What needs to be done? 1. Check to make sure that your system matches the requirements for running SundayPlus. Look at the front of this Reference Guide for System Requirements. 2. Make sure that your system has enough memory available. Left click on the START button, select All Programs, Accessories, System Tools and System Information. On the right side look for Available Physical Memory. Make sure that you have more than 90Mb available. SundayPlus 2.4 opens with 90Mb, but can require a lot more to run. 3. Close SP.exe and Ripped Text Viewer Ctrl+Alt+Delete. Go the “Processes” tab. Select “SP.exe”. Click “End Process”. Now select “Ripped Text Viewer”. Click “End Process”
Why am I getting “script errors” when I try to drag items around in the Cuelist, or use the replicate function? Your system requires 16bit color. Right click on the Desktop, Select Properties, then Settings. Set the color quality to 16 Bit in both #1 and #2. The problem should disappear. Some of the files are showing Yellow and Black lines. What happened to the files? 1. The file(s) are no longer in the same location that they were when they were loaded. Using a GoFile will help to avoid this problem. 2. You are attempting to use files from a disk you have removed Copy the files onto the hard drive of your computer. Then load the file, or put the disk back in the drive, then reload the CueList 3. The files were moved to another folder. Place the files back in the original location or reload them. When I place Images into the Image Bin I get an all black or all white image or the program crashes. What is causing this? 1. Memory is too low: If your images are 100:1 compression and are "only 200k", it will become inflated or decompressed to 200k x 100. The math says it inflates to 20,000k or 20meg. So if you have 100 such images loaded into the Cuelist, you're looking at 2,000,000k (2 gigs). And that's just for the media, to say nothing of the OS or other programs. If you want to know more about SundayPlus, select TOOLS and HELP inside of SundayPlus.
17 3. Trouble Shooting SundayPlus 2.4 Quick Reference Guide
When I try to run SundayPlus, I get a "Director Player Error" and/or "Script Error". What could be causing this? A. QuickTime is not installed: Make sure you have the latest version of QuickTime installed. You can get it either from the SundayPlus CD, or from www.apple.com/quicktime/ B. File names are too long: This can happen when the file that you are saving is buried too deep in Windows. (Example: “ I_Have_The_Greatest_Love_For_Jesus” is the name of the song. The system actually reads the song as the name and the path. If you load this into a sub folder the name could look something like this…”C:\Program Files\Grass Roots\SundayPlus 2_4 Media\Songs\New Songs\ I_Have_The_Greatest_Love_For_Jesus.ptf” (Approx.109 Characters long) Try saving your files “closer” to the top. C. The link to the file or the file itself is corrupt. The most effective way to avoid this is using GoFiles. However, not all corruptions can be avoided. You may need build a new cuelist if you encounter a corruption. How do I clear a "Director Player Error"? 1. Close SundayPlus Wait 5 Seconds 2. Re-Open SundayPlus Once you double-click on the icon to re-open SundayPlus and the SundayPlus start-up sequence begins, click anywhere on SundayPlus and hold down the key “U”, commanding SundayPlus to open a new Cuelist. OR 1. Close Sunday Plus 2. Open the Registry Left Click on Start, Select Run. Type in regedit. 3. Clear the Cue Find: HKEY_LOCAL_MACHINE/Software/Grass Roots/SundayPlus/Current. On the right side find Last Cue File. Right click and Delete it. Close the Registry 4. Open SundayPlus
***Build a new Cuelist*** The last Cuelist you were working with may have a corruption or an attached file that has been moved or replaced, causing the Cuelist to be unusable.
18 3. Trouble Shooting SundayPlus 2.4 Quick Reference Guide
How should I set QuickTime? Every system is different, some work better with "Safe" mode setting others with "Options". Try different settings to get the best results… 1. Open QuickTime 2. Open Video Settings Under Edit, Select Preferences and then QuickTime Preferences 3. Set Video Options From the dropdown, select "Video Settings“, Select “Options”. Enable DirectDraw, Enable DirectDraw Acceleration, Enable DirectDraw on Secondary Monitors, uncheck Enable DCI 4. Close QuickTime. Open SundayPlus I need to Uninstall and Reinstall 2.4. What's the best procedure? 1. Close all applications, except Windows® 2. Delete the SundayPlus Registry File Left Click on Start, Select Run and Type regedit. Under HKEY_LOCAL_MACHINE, look for SOFTWARE. Under Software find the Grassroots folder, then the SundayPlus folder and delete it. 3. Uninstall SundayPlus Left Click on Start, Select Control Panel, then Add/Remove Programs. Look for and delete any instance of SundayPlus. (DO NOT REMOVE SundayPlus Media) 4. Uninstall PC Study Bible (only if you are replacing the PC Study Bible) While you are still in Add/Remove Programs, look for and delete any instance of PC Study Bible. 5. Remove SundayPlus and Prologue files from Windows® Explorer Right click on Start, select Explore. Look for and double click "Program Files" (NOT Programs). Now find Grass Roots Software. Remove SundayPlus and Prologue, if present. (DO NOT REMOVE MEDIA OR TRANSMOGRIFIER) 6. Complete a Disk Cleanup Left Click on Start, select All Programs, Accessories, System Tools, Disk Clean Up. 7. Disable Anti-Virus Software. You can re-enable after the SundayPlus installation 8. Install SundayPlus 2.4 Make sure to install all of the items on the disk. What's the best procedure for reinstalling the download version of 2.4? 1. Complete 1-7 from above. 2. Re-download and Install SundayPlus 2.4 Rerun the SundayPlus2_4.exe file on your Desktop. Install all of the other Items from your SundayPlus 2.3 disk. 19 3. Trouble Shooting SundayPlus 2.4 Quick Reference Guide
When I start SundayPlus, I get a "No disk in drive D" error message. How can I make this go away? For the sake of this example, we are assuming the drive letter is D, but yours may be different. This is actually a disk mapping issue, and can affect other programs in addition to SundayPlus. To fix it for all programs, do the following: 1. Open the Manager While logged in as a system administrator, right-click on My Computer and select Manage from the menu. 2. Disk Management Once the Computer Management application comes up, select Storage / Disk Management in the left pane. 3. Open the Path Find the drive letter you want to change in the lower right pane, and right-click it. Select Change Drive Letters and Paths from the menu. 4. Change the Drive Click the Change button, and pick a drive letter from the list provided (E, F, G, etc.) 5. After running SundayPlus, you may change it back to the original letter.
My Bible Look Up does not work. What Can I do?
1. Close All Applications, Except Windows Operating System
2. Ensure that SundayPlus and Biblesoft are both installed on the "C:" drive.
3. Open the Registry Left Click on Start, Select Run. Type in regedit.
4. Delete the Bible Lookup Find: HKEY_LOCAL_MACHINE/Software/Grass Roots/Sunday Plus/Affiliates Delete the following keys: BibleLookup, BibleLookupVersion. Close the Registry.
5. Open SundayPlus, Attempt Bible Look-up The Bible look-up should now locate PC Study Bible
6. You may need to update to PCStudyBible 4.2b. See Page 22.
If you want to know more about SundayPlus, select TOOLS and HELP inside of SundayPlus.
20 3. Trouble Shooting SundayPlus 2.4 Quick Reference Guide
The PC Study Bible is not working with SundayPlus. What can I do?
Most PC Study Bible questions can be answered at www.biblesoftexchange.com. However, you may simply need to update your files…
1. Update to PC StudyBible 4.2b
1. Make Sure all programs (except windows) are turned off, including Anti-virus software 2. Go to the BibleSoft Exchange www.biblesoftexchange.com 3. Select “Search” and “FREE Download of PC Study Bible” 4. Fill out the information for the Download 5. Run the .exe file. (This should take a few moments to complete) 6. Run and complete the installer 7. Restart the computer. The bible should now be udated to the most current version.
2. Update and install extra Bibles (Silver or Platinum)
1. Make Sure all programs (except windows) are turned off, including Anti-virus software 2. Insert the disk into your CD ROM drive. 3. Use the installer to complete the installation 4. If your installer is not working…right click on the “START” button, Select “Explore” 5. Find and Left click the “D” Drive. 6. In the right Window pane look for “Setup.exe”, double-click it. 7. Complete the installation 8. Restart the computer. The bible should now be udated to the most current version with all 8 Translations.
How do I reset the translation in my Bible look-up? 1. Double-click on your PCStudyBible shortcut to open the PC StudyBible 2. On the application menu, select “Options”, and “Set-Up Helper” 3. When the first page opens, select “Next>” 4. Highlight the translation you want to use 5. Using the RED arrows, move the translation you want to the top. 6. Select “End Helper” 7. Close PC StudyBible
21 3. Trouble Shooting SundayPlus 2.4 Quick Reference Guide
A Few SundayPlus Facts SundayPlus store links. Although it’s called “Loading”, SundayPlus only “points” to the Loaded files. SundayPlus is a control program. This is a Control Program that “Directs” Cues to open and display. SundayPlus works best on a hard-drive. Files can be shared, however, network bandwidths may affect performance.
I cannot find the answer. What can I do?
Not all answers will be found in this manual. For additional help with SundayPlus…
On the program itself, select Tools and Help. This Help File is indexed so that you can look up a specific topic.
Also located on the Tools menu is the Tutorial file that gives you walk through demonstrations on the program; The User Group and Technical Support on www.sundayplus.com are all great places to get answers to most technical questions.
If you still need help, contact the help desk, toll free at (877)274-7277
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