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Typical Code Enforcement In emergency situations, after the landlord has issued a ticket, summoned to District Court, or been given a reasonable time frame to respond, both, where the violation is prosecuted. Issues and where repeated calls to the landlord have not Want additional information? been answered, you must call Code Enforcement Typical issues where Code Enforcement would directly. Typical emergencies include, but are become involved include, but are not limited to: not limited to, leaking plumbing/sewerage, no Nashua Housing Code electricity, no running water, no heat during cold Code Enforcement Department  Building owner’s failure to maintain minimum weather, and/or structural collapses. (603) 589-3100 housing standards in rental units;  Unregistered/uninspected vehicles which have accumulated on private ; All Other Complaints Local Land Use Regulations  Construction proceeding without a permit; (, Building, Site Plan & Land Use) Planning and Zoning Department (603) 589-3090  Site plan violations; If you believe there is a code issue you may file  Illegal signage displayed; a Code Enforcement complaint in person, by  Encroachment into wetlands or wetland mail, or by telephone. The complaint form Building Codes buffers; printed on the back of this brochure may be Building Department  An in- business has been established completed and used to report zoning, building, (603) 589-3080 without a permit; site plan or land use complaints and sent to Code Enforcement at City Hall or you may speak  Property maintenance issues; and directly with a Code Enforcement Officer at Wetlands and Wetland Buffers  Accumulation of junk and trash. 589-3100. Liaison (603) 589-3111

Tenant Complaints Regarding What to Expect After a To Report Housing Code, Land Conditions Complaint is Filed Use, Building Code or Wetland (Tenant complaint form attached) (Zoning, Building, Site Plan & Land Use) Violations In non-emergency situations, Code Enforcement Once a complaint is received, a Code Code Enforcement Department requires the tenant first contact their landlord or Enforcement Officer will visit the site to verify (603) 589-3100 . By formally writing a dated, the existence of the violation. Once verified, the certified letter to the landlord listing the Officer will contact the responsible party in problems that exist with the apartment and person, by phone or by letter to inform them Above offices located in: requesting that the problems be addressed within they are in violation of a city ordinance. The Community Development Division 14 days. The tenant must also send a copy of party is then given a reasonable time (depending City Hall, 2nd floor the letter to Code Enforcement. If the problems on the nature of the violation) to comply. If 229 Main Street are not fixed within the 14 day period, the tenant there is no compliance, the party may be given a PO Box 2019 must call Code Enforcement to inform them that final written notice by certified mail. If there is Nashua, New Hampshire 03061-2019 nothing has been done. still no compliance, the responsible party can be www.gonashua.com City of Nashua – Code Enforcement Department Community Development Division City Hall – 229 Main Street – PO Box 2019 – Nashua, NH 03061-2019 (603) 589-3100 – FAX (603) 589-3119

Zoning / Building / Site Plan / Land Use Complaint Form *

ALLEGED VIOLATION Today’s date ______Address ______Code Enforcement Owner (if known) ______1 Services Owner’s address (if different from above)______

Violation (please be specific) ______In Nashua NH ______Code Enforcement is the enforcement ______arm of the Community Development ______Division and responsible for gaining compliance with the City of Nashua’s housing, zoning, building, site plan and subdivision regulations and ordinances. COMPLAINANT INFORMATION Address ______Our mission is twofold: Name ______Phone ______ To gain voluntary compliance with applicable city ordinances in order to protect the health and safety of the community, to maintain property values FIELD CHECK REPORT / ACTION TAKEN Date complaint received ______and to promote an esthetically pleasing environment; and Date ______Code Enforcement Officer ______‚ To enforce city ordinances in a ______consistent, good faith, fair and ______nondiscriminatory manner. ______1 This brochure is a general guide and is not all-inclusive. For ______more information please refer to the Nashua Revised Ordinances or contact the Nashua Code Enforcement Department

* Per New Hampshire RSA 91-A, any information on this form will be available for public inspection