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Protecting People Our Business No CNP ASSURANCES 2013 PROTECTING PEOPLE OUR BUSINESS NO. 1 PERSONAL INSURER IN FRANCE 27 MILLION* INSUREDS IN PERSONAL RISK/PROTECTION INSURANCE** WORLDWIDE AND 14 MILLION* SAVINGS/PENSIONS POLICYHOLDERS 9.1% GROWTH IN NET PROFIT TO €951M IN 2012 €292bn IN AVERAGE MATHEMATICAL RESERVES IN 2012*** (UP 2.2%) * Estimates based in part on the number of managed contracts, rounded up to the nearest million For 160 years, CNP Assurances has been ** Personal risk, health and term creditor insurance *** Excluding deferred participation protecting people against the risks of everyday life. The confidence of its partners and clients is its most valuable asset. Their trust has been earned through adherence to solid values, a prudent management approach and a strong service ethic. June 2013 – CNP Assurances – Communications and Corporate Sponsorship department – Design and production: – Credits: Viktor Cap 2012/Veer (cover), Franck Juery for CNP Assurances (p. 2, 15), MYOP/Pierre Hybre (p. 10), Getty images (p. 17), Tendance floue (p. 18), Corbis /DR (p. 21) – Layout: E-Graphics – Printer: Vincent. This report is printed on PEFC-certified paper, harvested from sustainably-managed forests. Ref. CNP/2013/Brochure2013VA/F3 CNP ASSURANCES 2013 PROTECTING PEOPLE, OUR BUSINESS THE GROUP IN 2012 MESSAGE FROM FRÉDÉRIC LAVENIR, CHIEF EXECUTIVE OFFICER Our business, providing protection and imaginative ways of meeting them. Our long-term security, goes to the heart of major partners count on our product people’s needs. The employment situa- innovation capabilities and our ability to tion and changes in government-spon- provide the highest quality services to sored pension schemes, and the their networks and clients. emerging middle class in Brazil are impor- Each day we have to earn our policyhold- tant structural growth factors in the fam- ers’ trust through our behaviour, our ily protection market in Europe and South business ethos and our service commit- America. They will sustain growth in the ment. We have a particular duty in this personal risk segment, as well as in life respect, because we are present at insurance for a long time to come. important and sometimes painful periods Client expectations are changing and in people’s lives. diversifying; it’s up to us to come up with “Client expectations are changing and diversifying; it’s up to us to come up with imaginative ways of meeting them.” 3 THE GROUP IN 2012 KEY FIGURES Net insurance revenue NO. 1 PERSONAL 55% in savings/pensions INSURER IN FRANCE and 45% in personal risk/protection AND EUROPE’S SIXTH An offer aligned with demographic trends LARGEST INSURANCE and the growing social demand for protection and security. COMPANY Leader in France at the heart of a wealthy and mature European market. 80% €292bn of financial assets managed according to in average mathematical reserves in 2012 (up 2.2%). ENVIRONMENTAL, SOCIAL AND GOVERNANCE CRITERIA €116bn invested at end-2012 in the FRENCH ECONOMY 27 MILLION 14 MILLION savings and pensions policyholders PERSONAL RISK/PROTECTION worldwide, including some 10 million POLICYHOLDERS in France. including some 18 million in France. 4 CNP ASSURANCES 2013 PROTECTING PEOPLE, OUR BUSINESS 160 YEARS 387 PROJECTS IN BUSINESS in France sponsored in 2012 by the CNP ASSURANCES FOUNDATION in its two main areas of outreach: pain SIXTH LARGEST INSURER prevention and management, and IN SOUTH AMERICA emergency assistance to heart attack A strong position in Brazil in a fast-growing victims through the installation of South American market. defibrillators. 680,000 40% PERSONAL RISK CONTRACTS of the share capital held by SOLD IN 2012 THROUGH THE LA CAISSE CAISSES D’EPARGNE AND LA BANQUE POSTALE DES DÉPÔTS NETWORKS 108.2% growth in the share price Over 4,800 employees, since the IPO versus 16.7% of which 1,600 outside France. for the CAC 40 over the same period. 5 THE GROUP IN 2012 OVERVIEW OF CNP ASSURANCES The Group is ranked no.1 in France, at the heart of a wealthy and mature European market, and it has a strong presence in Brazil, in a fast-growing South American market. SOUTH AMERICA Brasília BRAZIL Brasília Caixa Seguros Holding (savings, pensions, personal risk, health insurance, term creditor insurance, property and casualty) Buenos Aires ARGENTINA Buenos Aires CNP Assurances Compañía de Seguros (savings, personal risk, term creditor insurance) 6 CNP ASSURANCES 2013 PROTECTING PEOPLE, OUR BUSINESS FRANCE SPAIN PORTUGAL Paris Madrid Lisbon La Banque Postale Prévoyance CNP Vida de Seguros CNP Barclays Vida y Pensiones, (personal risk) y Reaseguros (savings, pensions, a CNP BVP branch, Ecureuil Vie Développement term creditor insurance) (savings, term creditor insurance) (sales support) CNP Barclays Vida y Pensiones MFPrévoyance SA (personal risk) (savings, pensions, personal risk, IRELAND FONGEPAR (employee savings) term creditor insurance) Dublin CNP Caution (loan guarantees) CNP España, a CNP Assurances CNP Europe Life Groupe Assuristance branch (term creditor insurance) (savings, pensions) (assistance) Âge d’Or Expansion ITALY CYPRUS AND GREECE (personal services) Milan Nicosia Carrés Bleus (health information) CNP UniCredit Vita (savings, CNP Laiki Insurance Holding pensions, personal risk, term creditor (savings, pensions, personal risk, insurance) property and casualty) CNP Italia, a CNP Assurances branch, (term creditor insurance, personal risk) CNP Barclays Vida y Pensiones, a CNP BVP branch, (savings, term creditor insurance) * Subsidiaries at least 50%-owned by CNP Assurances that operate in the insurance sector. EUROPE* Dublin Paris Milan Madrid Lisbon Nicosia 7 THE GROUP IN 2012 RESPONDING TO CURRENT AND EMERGING INSURANCE NEEDS Provide protection against the risks of everyday life, help prepare and support life- enhancing projects – that’s what we do as France’s leading personal insurer. 160 years’ experience Unique expertise of preparing the future Over the years, CNP Assurances has Present in the heart of French society for acquired considerable expertise in 160 years, CNP Assurances has experi- accurately analysing risks and pooling enced first hand its demographic, socio- them, a task that is made easier by the political and economic transformations, Group’s position as France’s leading per- and the corresponding changes in insur- sonal insurer. Leveraging this expertise ance needs. The current crisis increases allows us to provide the broadest pos- the need to strengthen existing protec- sible cover at the best possible rates. tion systems in order to secure the future. It also enables us to offer affordable pro- CNP Assurances’s product mix offers the tection for policyholders in all income perfect solution, with 45% of net insur- brackets, including the most vulnerable ance revenue generated by protection members of the population. and personal risk products, and 55% coming from the savings and pensions Local distribution businesses. We have developed a comprehensive range of savings, pensions and personal risk products with considerable input from our main distribution partners i n France, La Banque Postale and the With strong roots in the public Caisses d’Epargne savings bank sector, CNP Assurances is backed network. Drawing on these partners’ by four long-term shareholders, close relationships with their clients, Caisse des Dépôts, the French State, we align our products with economic La Banque Postale and Group BPCE. and social realities by taking into account 8 CNP ASSURANCES 2013 PROTECTING PEOPLE, OUR BUSINESS their clients’ profiles in terms of age, long-term care of the elderly. CNP ASSURANCES income and health. For a long time now, we have been exam- OWNERSHIP STRUCTURE ining the societal challenges of providing A human approach personal risk coverage. Because of the Since the Group was founded, we have size of our personal risk and long-term battled against all forms of exclusion from care insurance businesses, we have a insurance cover. We participated actively wealth of experience and are frequently alongside France’s other insurers in the invited to participate in the government’s discussions to improve the terms of the consideration of the problem, as well as Aeras convention covering access to playing a major role in the debate on credit and insurance for individuals rep- emerging risks, particularly loss of auton- Caisse des Dépôts 40.54% Sopassure* 35.96% resenting an aggravated risk. In 2012, omy. In health insurance, we regularly French State 1.11% just 0.2% of term creditor insurance take part in working groups on various Free float 22.39% applications could not be accepted. pathologies in order to stay abreast of (institutional and retail investors) More broadly, we cultivate a people- therapeutic advances, such as the major * Holding company for La Banque Postale and BPCE’s interests. centric vision of insurance, believing that strides in ophthalmology made in recent our role is to help policyholders to enjoy decades. By keeping our finger on the a better quality of life in the future and to pulse in this way, we are able to con- combine financial assistance with human stantly refine our analysis of risk profiles support following an unforeseen event. and to develop offers closely aligned with society’s current and future needs. Powerful innovation capabilities Attentive to societal concerns, a core A robust group focus of our product innovation process With strong roots in the public sector, is to anticipate future protection needs. CNP Assurances is backed by a stable According to a survey carried out in shareholder base
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