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Pulse Secure Mobile Client Pulse Secure Mobile Client Supported Platforms Guide For more information on this product, go to www.pulsesecure.net/products. Published January 2016 Document Version 2.3 Pulse Secure Mobile Client Supported Platform Guide Pulse Secure, LLC 2700 Zanker Road, Suite 200 San Jose, CA 95134 http://www.pulsesecure.net © 2015 by Pulse Secure, LLC. All rights reserved Pulse Secure and the Pulse Secure logo are trademarks of Pulse Secure, LLC in the United States. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners. Pulse Secure, LLC assumes no responsibility for any inaccuracies in this document. Pulse Secure, LLC reserves the right to change, modify, transfer, or otherwise revise this publication without notice. The information in this document is current as of the date on the title page. END USER LICENSE AGREEMENT The Pulse Secure product that is the subject of this technical documentation consists of (or is intended for use with) Pulse Secure software. Use of such software is subject to the terms and conditions of the End User License Agreement (“EULA”) posted at http://www.pulsesecure.net/support/eula. By downloading, installing or using such software, you agree to the terms and conditions of that EULA. © 2015 Pulse Secure, LLC. All rights reserved 2 Pulse Secure Mobile Client Supported Platform Guide Contents INTRODUCTION .................................................................................................................................................................... 4 MOBILE CLIENT VERSIONS .................................................................................................................................................... 4 DEFINITIONS ........................................................................................................................................................................ 5 QUALIFIED PLATFORM ................................................................................................................................................................... 5 COMPATIBLE PLATFORM ................................................................................................................................................................ 5 CLIENT COMPATIBILITY ........................................................................................................................................................ 5 MOBILE PLATFORM (OS) SUPPORT .................................................................................................................................................. 5 PULSE SECURE GATEWAY SUPPORT .................................................................................................................................................. 6 PULSE WORKSPACE .............................................................................................................................................................. 6 MDM SOLUTIONS ................................................................................................................................................................ 7 MOBILE SECURITY GATEWAY ............................................................................................................................................... 7 BROWSER SUPPORT MATRIX ........................................................................................................................................................... 7 FEATURE SUPPORT MATRIX ............................................................................................................................................................ 8 PERSONAL DATA ERASED BY HANDSET WIPE .................................................................................................................................... 11 RELATED DOCUMENTS ................................................................................................................................................... 11 REVISION HISTORY .......................................................................................................................................................... 12 © 2015 Pulse Secure, LLC. All rights reserved 3 Pulse Secure Mobile Client Supported Platform Guide Introduction The Pulse Secure mobile client provides secure connectivity, an intuitive end-user interface, and simplified deployment options. This document describes Pulse Secure mobile client interoperability with mobile platforms (operating systems), mobile hardware devices, and Pulse Secure gateways. Note: Pulse Secure mobile clients are apps that run on platforms that support application distribution via an online-application store. These platforms include iOS, Android, Windows (including Windows Phone), and Google Chrome OS. For information about traditional (non-app store) desktop clients (Windows and Mac OSX), see the “Pulse Secure Desktop Client Supported Platforms Guide.” Mobile Client Versions Table 1 lists the Pulse Secure mobile client versions that are covered by this document. Table 1: Pulse Secure Mobile Client Version for each Device Platform Client Platforms Pulse Version iOS 5.2X Android 5.2X Google Chrome OS 5.2X Windows Phone 8.1 1.0.1.8 Windows Phone 10 5.2X Note: Each platform’s Pulse mobile client may have an independent version number, feature set and upgrade cadence. The mobile client for Windows 8.1 is independent from the “universal” mobile client for Windows 10. These two clients are separate apps at separate Windows Phone Store locations. © 2015 Pulse Secure, LLC. All rights reserved 4 Pulse Secure Mobile Client Supported Platform Guide Definitions Qualified Platform The platforms listed in the “qualified” category have been systematically tested by the Pulse Secure Quality Assurance department for the Pulse Secure mobile client versions covered by this Supported Platforms document. These platforms are fully supported. Compatible Platform The platforms listed in the “compatible” category have not been systematically tested by the Pulse Secure Quality Assurance department for the Pulse Secure mobile client versions covered by this document. Despite this, Pulse Secure expects that the Pulse mobile client will function properly on these platforms based on testing of previous client releases on these platforms. As such, these platforms are also fully supported. Any platform not listed as either “Qualified” or “Compatible” is not supported by Pulse Secure. Client Compatibility Mobile Platform (OS) Support Table 2 lists mobile platform (operating system) versions on which the Pulse mobile clients from Table 1 are supported. Table 2: Device Platform Support Matrix Platform Qualified Compatible Version Devices Version Devices iOS 9.2.1,9.2,9.1,9.0,8. iPhone 6S, iPhone 6S+, iPhone 6, iPhone 6.X iPod Touch, iPad2, 3,8.1,8.0,7.1.2,7.1. 6+, iPhone 5s,iPadAir, iPhone5, iPhone 4 iPad3 1,7.1, 7.0 and 4S, iPad 4, iPad Mini Any iOS devices running iOS6.x or later Android 2.3.5, 4.0, 4.2, Samsung Galaxy S3, S4, S5, 10 2.3.7 Various 4.3, 4.4.x,5.0, Tablets, Galaxy Note, Google Nexus 5.0.1,5.0.2,5.1.1, 4,Nexus 5, Motorola Atrix, Moto G, HTC 6.0 Desire 816, Android One Google Chrome OS 43.0.2357.19+ Acer Chromebook 13 43.0.2357.19+ Various 45.0.2427.10+ 45.0.2427.10+ Windows Phone 8.1 8.1 Nokia 53x/93x/113x 8.1 Various Windows Phone 10 10 Nokia 53x 10 Various Note: Google Chrome OS version 45.0.2427.10 or later is required for support of certificate authentication. © 2015 Pulse Secure, LLC. All rights reserved 5 Pulse Secure Mobile Client Supported Platform Guide Pulse Secure Gateway Support The Pulse Secure mobile client is supported by the Pulse Secure gateways listed below. Table 3: Server Support Compatibility Matrix Table 3: Server Support Compatibility Matrix Client Platform Pulse Connect Secure Gateway Qualified Compatible iOS 8.1R6, 8.0R13, 7.4R13 7.2Rx, 7.3Rx Android 8.1R6, 8.0R13, 7.4R13 7.2Rx, 7.3Rx Google Chrome OS 8.1R3 n/a Windows Phone 8.1 8.1R3 8.0Rx Windows Phone 10 8.1R3 n/a Pulse Workspace Table 4: Device Support Platform Matrix Table 4: Device Support Platform Matrix Platform Qualified Compatible Version Devices Version Devices Android 4.x, 5.0.x. 5.1.x, Samsung Galaxy S4, S5 Tablets, Galaxy 4.x, 5.0.x, 5.1.x, 6.x Various 6.x Note, Google Nexus 4, Nexus 5, Motorola Atrix, Moto G, Moto X, HTC Desire 816 iOS 7.x, 8.x, 9.x iPhone6, iPhone6+, iPhone5s, iPad Air, 7.x, 8.x, 9.x Various iPhone 5, iPhone 4 and 4S, iPad 4, iPad Mini Note: Unlike Android, Pulse Workspace support on iOS is without Pulse Workspace client and is based on Workspace configuration profile pushed at the time of device provisioning. © 2015 Pulse Secure, LLC. All rights reserved 6 Pulse Secure Mobile Client Supported Platform Guide MDM Solutions Table 5: MDM Vendors - Lists the MDM Platform versions supported with Pulse Secure Mobile Client. Table 5: MDM Support Matrix Solutions Qualified Compatible Pulse Workspace Various 1.6.1602 (Cloud Service) Mobile Iron Various Core 8.0.0.2 Build 10 (Cloud Service) AirWatch Various 8.2.1.7 (Cloud Service) Mobile Security Gateway This section provides information about mobile client interaction with the Mobile Security Gateway. Note: An end-of-life announcement for the Mobile Security Gateway has been published. Please see TSB16477 for details. Browser Support Matrix Table 6 shows web browser support for the Mobile Security Gateway Console and Dashboard. Table 6: Browser Compatibility Matrix Browser Family Versions
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