The Experiences of NICU Nurses in Caring for Infants with Neonatal Abstinence Syndrome
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The Experiences of NICU Nurses in Caring for Infants with Neonatal Abstinence Syndrome Jodie Murphy-Oikonen, MSW, RSW Keith Brownlee, PhD William Montelpare, PhD Keri Gerlach, HBK, MSc. Kin ruG usE by A prEGnant Woman has implications not Neonatal abstinence syndrome represents a group of Donly for her own health, but also for that of her unborn symptoms observed in infants experiencing withdrawal from child. One consequence of mater- maternal substance use in preg- nal drug use during pregnancy nancy. The symptoms range is the development of neonatal ABSTR A CT from a high-pitched cry, sleep abstinence syndrome (NAS). Purpose: This study explored the experiences of NICU disturbances, poor feeding, Affected newborns exhibit nurses in caring for infants with neonatal abstinence loose stools, and excessive suck complex physical, psychological, syndrome (NAS). to a hyperactive Moro reflex, and social needs that require the Design: A qualitative research approach was used with tremors, increased muscle tone, open-ended questions employing computer-assisted collaborative efforts of an inter- and tachypnea.3,4 It can lead to personal interviews. disciplinary health care team and Fourteen NICU nurses employed in a regional more serious health problems 1,2 Sample: 3 lengthy hospital stays. These hospital provided responses. and death. These infants often high-needs infants present chal- Results: The nurses reflected a personal struggle between require specialized care in an lenges to care providers and a desire to employ their technical and critical nursing skills NICU environment where their nurses in particular. In addition, and the need to provide expected maternal care to NAS symptoms can be monitored the parents of infants with NAS infants. Other themes included frustration and burnout, accurately and they can be treated can also present challenges to challenges to values about parenting, and increased pharmacologically.2 Parents nurses related to their own sub- awareness of drug use in the community and at home. often experience the NICU envi- stance use history. As a result, Discussion: The results suggest that nurses underrate ronment as stressful and difficult NICU nurses spend a large part the skill required to care for infants with NAS. The to understand.5–7 However, the level of knowledge, patience, and commitment to these of their time not only soothing fears and concerns parents may newborns should be reframed to increase job satisfaction, the infant with NAS, but also and education should be offered to nurses about women have when their infant is in the educating and consoling the struggling with addictions. NICU are often intensified for family. This is a demanding role the substance-using mother. A that can be taxing for NICU fear of exposure as “bad” parents nurses, yet the personal costs to and a fear of losing their children the nurses of caring for these challenging patients have seldom been explored. The purpose of this study, therefore, was to Disclosure gain a deeper understanding of the NICU nurses’ experiences The authors disclose no relevant financial interests or affiliations with any when caring for infants with NAS. commercial interests. Accepted for publication August 2009. Revised October 2009. N EONATAL NETWORK VOL. 29, NO. 5, SEPTEMBER/october 2010 307 to the child welfare system are common concerns among hospital was selected because of the high prevalence of infants substance-using women.8 This may result in mothers dis- with NAS in the NICU. A total of 24 full-time and part-time tancing themselves from their infants. Consequently, nurses nurses were employed in the NICU at the time of the study. not only assume much of the responsibility for nursing care Those invited to participate represented a wide range of years of substance-exposed infants, but also, at times, are the only as NICU nurses. They had the choice of mailing a signed caregiver of the unattended infant. consent form to the principal investigator (PI) or leaving it in Neonatal nurses are in a unique position to influence the a sealed envelope in the NICU for the PI to pick up. Upon parenting capacity of substance-using mothers while infants receipt of signed consent forms, participants were sent a web remain in the unit for intervention.9 Several studies have link to the questionnaire, along with a password to be used to reported the positive impact of supportive assistance in fos- ensure security of data. They had a two-week time frame to tering the parenting role in new families.10,11 For instance, in complete the questionnaire. Following the two-week period, a study of guided participation for mothers of preterm infants an e-mail reminder was sent to all who signed a consent form, where research nurses partnered with parents to educate the allowing them an additional week to respond. mothers on topics ranging from diapering to feeding, it was Participants were asked a series of open-ended questions found that mothers who experienced this guided participa- regarding their experiences. Sixteen nurses completed consent tion improved in their ability to relate to their infants before forms, but only 14 completed the online questionnaire. All discharge from the NICU.11 Although substance-using nurses were female. Their ages ranged from 20 to 55 years mothers might have some unique needs, having an infant with a mean age of 37. Years of service as an NICU nurse admitted to the intensive care unit could be considered a ranged from six months to greater than 20 years with a mean moment of opportunity for nurses to influence the behavior of 8.4 years. of a substance-using mother. This expectation placed on NICU nurses, however, of Questions Used in the Study both caring for medically fragile infants and compassionately The PI developed the questions, which were subsequently engaging and positively influencing their mothers could be reviewed by all members of the research team for refinement stressful for nurses. Few studies have explored the impact before being distributed to participants. The questions were of NAS on nurses. Thus, the purpose of this study was to open ended and invited responses about the nurses’ experi- explore the experiences of NICU nurses who care for infants ences with neonatal nursing and caring for infants with NAS. with NAS. The following questions were asked: 1. What has caring for babies with neonatal abstinence syn- METHOD drome been like for you? Research Design 2. What are your experiences with the families of babies with An exploratory research design was used to investigate the neonatal abstinence syndrome? experiences of NICU nurses who care for infants with NAS 3. How does working with infants with neonatal abstinence at a regional hospital in a medium-sized Canadian city. The syndrome affect your life outside of work? aims of this study were to explore the nurses’ experiences in 4. What suggestions would you make to improve nurses’ (1) caring for infants with NAS, (2) caring for the families of experiences working with infants with neonatal absti- infants with NAS, and (3) being personally affected by NAS. nence syndrome? The nurses responded to open-ended questions using Questions about gender, age, and years of service in the a computer-assisted personal interview format. This secure NICU environment as well as reasons for pursuing a career in web-based tool enabled nurses to answer questions within the NICU were also included. The participants were asked to their chosen time frame, even on shift if time permitted. This answer the questions in as much detail as possible. allowed nurses to privately and confidentially disclose personal and sensitive information regarding their experiences, which DATA ANALYSIS was important because the unit under study was relatively Following the three-week period allotted for the par- small. Each nurse was assigned a unique numeric identifier ticipants to respond, blinded copies of the nurses’ written to maintain the confidentiality of participants. This strategy responses to the questionnaire were distributed to each ensured that no individual could be identified by the organi- member of the research team for initial review. This allowed zation. Responses were stored in a secure, password-protected the researchers to familiarize themselves with the responses database. Ethics approval was obtained from the Research before assembling as a group to participate in the analysis Ethics Board of the regional hospital. Written informed process. The data were approached through an immersion consent was obtained from the participants. process.12 The participants’ responses provided a structure for organizing them in accordance with the specific subject Participants areas of the questions. The responses were analyzed using Nurses who were employed in the NICU longer than six thematic analysis to identify the patterns within them. The months were invited by e-mail to participate in the study. The research team met initially over three stages to orally review N EONATAL NETWORK 308 SEPTEMBER/october 2010, VOL. 29, NO. 5 the responses and suggested patterns while one team member “I have always thought of NICU as intensive care, and documented the emerging themes. The research team further the NAS baby tends to be a baby that needs extra time and reviewed responses to the questions during a fourth and fifth loving, not intensive care.” stage of review using the identified themes to confirm that “I pictured myself caring for acutely ill babies and parents the themes were consistent with the data and grounded in who were going through every emotion in the book. But I the responses of the nurses. find myself caring for demanding babies who NEVER stop crying, walking around and around the nursing station with RESULTS a baby in my arms or in a stroller, spending up to one hour The analysis of the nurses’ responses revealed two themes trying to get a baby to eat a small amount of formula, but that emerged repeatedly for all the questions; (1) a commit- the poor thing is too disorganized to figure out how to suck.