IBM SMB Green Survey Fact Sheet

IBM’s Global Environmental Initiatives . IBM’s environmental policy, first issued in 1971, is supported by our global Environmental Management System (EMS), which helps us demonstrate environmental leadership and ensure we remain vigilant in protecting the environment across all our global operations, including New Zealand. . In 1997, IBM became the world’s first major multinational to earn a single worldwide registration to the ISO 14001 Environmental Management Systems standard. This registration covers all our manufacturing, research laboratories, product design and hardware development operations globally and some sales and services operations. . In 2007, IBM announced our “Big Green” initiative – this includes $1 billion each year to accelerate green technologies and services, and a roadmap for clients to address the IT energy crisis.

IBM’s Environment Offerings to Clients IBM “green” solutions include the strength of IBM’s hardware, software, services, research, and financing teams to provide 3 broad offerings: . IBM Energy Efficiency Services - designed to address every aspect of a data centre environment and efficiency objectives. . IBM Cool Blue™ Portfolio - system design and management tools that can provide optimal thermal (heating/cooling) efficiency. . IBM Asset Recovery Solutions - a full suite of services that provide simple, secure, and environmentally responsible disposal of all unwanted IT hardware.

IBM New Zealand Environmental Achievements . The Auckland Customer Centre was refurbished, including energy efficient lighting, light sensors and more natural light. The electrical installation contractor, Team Cabling, received the Philips Lighting Award in the 2006 ECANZ Excellence Awards for this project. . From 2005 to 2006, IBM New Zealand’s own operations: o reduced the amount of paper consumed per employee by 5%, o reduced natural gas consumption by over 40% to 4,167,522 Megajoules (MJ), o reduced the amount of waste generated by 11% (by weight) to almost 166 tonnes, o reduced the amount of non-hazardous waste sent to landfill by 26% (by weight), o increased the amount of non-hazardous waste recycled by 6%, o reduced water consumption at the national warehouse by 12% (12,000 litres) to 88 kilolitres, o reduced diesel fuel use at IBM’s two main data centres by 28% to 7,900 litres.

IBM New Zealand Product Stewardship . In 2006, over 90 tonnes of computer equipment were either cleaned up and sold, or recycled or stored for future processing. . We recycled approx 30% of over 40 tonnes of product scrapped from end-of-lease and from our own operations in 2006. . IBM is engaged with the Government in New Zealand through the Minister for the Environment IT/TV Product Stewardship Working Group to investigate solutions to minimise the environmental impact from the disposing of used computer equipment from households and small businesses.

IBM Global Environmental Achievements . IBM was the first company in the semiconductor industry to publicly commit to cutting PFC greenhouse gas emissions. Between 2000 and 2005, IBM engineers created ways to reduce emissions by 58% – and shared this capability with others. . IBM currently runs the world’s largest commercial technology infrastructure. Using new approaches, IBM expects to double the computing capacity of its data centres within the next three years without increasing power consumption or carbon footprint. . IBM is a founding member of the international initiative 'Green Grid' established to drive the efficient use of power at data centres in the IT industry. . The company is actively involved in WWF Climate Savers, USEPA Climate Leaders, World Resource Institute's Green Power Development Group, the PEW Climate Business Environmental Leadership Committee, and the Chicago Climate Exchange. . IBM processed over 45,300 metric tonnes of used equipment for reuse globally and sent less than 1% to the landfill.