Enfly Education - Study Programme Orientation Guide

This guide is to help provide you with as much information as possible regarding your stay in China, including what to expect when you arrive and further information regarding the placements provided by Enfly. Arrival Details

Airport Collection

After you give us your flight information, we will tell a driver from the hotel to pick you up from the airport. When you get off the plane and leave through the terminal gate, you will see the driver holding a sign with your name – he will take you to the hotel we have booked for you.

After you book the air ticket(s), please make sure you give us your ticket confirmation for the whole journey from your first place of departure to Chengdu. This is just in case the hostel can arrange to go to pick you up from the right terminal at the airport.

Hotel Check-in The Hotels we will be booking for our Student Teachers during the training week (subject to availability) are: Mrs Panda - https://www.tripadvisor.co.uk/Hotel_Review-g297463-d7073532-Reviews- Chengdu_Mrs_Panda_Hostel-Chengdu_Sichuan.html

Contact Address: Mrs. Panda Hostel, No.6 Linjiang Road, Wuhou District, Chengdu, Sichuan, China(四川省成都市武侯区临江中路 6 号熊猫夫人青年旅社) Contact Number: (+86)028-87055315

When you arrive at the hostel, you’ll need to give your passport to the hotel front desk clerk, and you also leave 100RMB-300 RMB as a deposit - this deposit will be given back to you when you check out from the hotel. Please remember the exact time you check in and out in the hostel and tell Enfly Education via email ([email protected]) after you check out the hostel.

You will stay at the Hotel for the duration of the training. After the training finishes, we will then begin to place you into your apartments and introduce you to your placement schools. Some Student Teachers will be placed earlier than others, but please don’t worry, we’ll place you all eventually! Registration with Enfly

Office Meeting Within 3 days of your arrival in Chengdu somebody will arrange to meet you at the hostel and take you to our HR recruitment department office: 10F-A, Guo Dong Guang Chang, No.52, Jindun Road, Qingyang District, Chengdu. Please bring your passport and relevant certificates such as your degree or TEFL certificate. Please be sure your arrival is from 10:00-17:00 China time.

Signing the Contract Here you will sign the contract in the Chinese Office, making it legally binding within China. • We need an emergency contact list from you so that we can contact your family or friends in the event of an accident. • You´ll need to sign two copies of the contract and keep one. • We will keep copies of your passport page, visa pages or residence permit page after you sign the contract. • We will take a photo of you standing before a white wall. • We might need to keep your passport for a few days when we need to extend your visa or apply for the work visa and your foreign expert certificate, where applicable.

Bank Account

• Enfly will help you to open the bank account from one of the top five state-run banks, which are China Construction Bank(CCB), Agricultural Bank of China(ABC), Industrial and Commercial Bank of China(ICBC),Bank of China(BOC), Bank of Communications(BCM), other option might be chosen if the policy changes. • Fill in the form for opening a new account (you can ask the bank staff for help since the form is in Chinese). If you have any problems at any stage, one of the girls from the office will be able to help you.

• Get a number from the front desk and wait for your turn. • Prepare your passport, and 65RMB for opening the account. • To can choose to open an online bank – you’ll need a device called U Dun (a device for protecting your transactions online). • You’ll need a 6 digit pin for your new bank account. • Once you’re done, bring the white small receipt to Enfly (it should have your full name and bank account number). • Please always remember to inform Enfly the name you registered with the bank system, if without a right order of your name or capital letter or lower letter will affect transacting money to your bank account. • If for any reason there is a problem with receiving your first payment, please don’t worry and ask Enfly team for help. Sometimes this may be as simple as a clerical error by the bank. Before this problem is solved, Enfly will give you the money by alternative ways, maybe pay you by cash, however this could only be proved if Enfly fails to transfer money directly to your bank account due to bank’s problem.

Phone & SIM Card

Once you arrive in China, you may realize your phone has been blocked. If this is the case, you can choose to buy a phone (prices range from 200-6000RMB according to your needs). If it’s not blocked, you just need to buy a SIM card for about 100RMB - you will also need your passport for this. At the time of writing, Regarding the SIM card, there are four basic packages:

1. 8RMB per month - 0.18 RMB per minute for calling, 0.15 RMB per text sent. 2. 18RMB per month - 0.16 RMB per minute for calling, 150 free texts, 70M for GPRS.

3. 18RMB per month - 120 free minutes to call, 0.15 RMB per text, but no GPRS. 4. 28RMB Per month - 220 free minutes to call, 0.15 RMB per text, but no GPRS. About the GPRS, you can order a package from your service company, the cost would be: 5RMB for 30M, 10RMB for 70M, 20RMB for 200M.

You should follow the current information for all the service or package price from the communication company.

Chinese Medical A medical is required for the X2 Visa by the Chinese Government. Before you apply for the Visa you are responsible for declaring any medical conditions, so please make sure you read the application form carefully. The Medical in China costs 554RMB at time of writing and is the responsibility of the Student Teacher. The TEFL-in-China Course

After a few days in Mrs Panda Hostel, we will then arrange for you to do the second part of the TEFL-in-China training, after the online course. If for any reason you haven’t yet completed the online course, you’ll still begin the practical part of the course and will need to catch up later. TEFL-in-China’s website is http://tefl.chinajob.com and has more detailed information about the course.

About the Practical Course

The practical course is split over 7 consecutive days, 9:00-17:00. There will be various modules with an emphasis on practical training, helping to prepare you for your teaching placement. On the last day you will take an exam, testing what you have learned. If for any reason you do not pass the exam, the team in China will arrange an opportunity for you to retake the exam at no cost to you. On the last page is sample timetable for the TEFL-in-China course. The actual timetable may vary, depending on the timetable of your trainer, but this should give you an idea of what to expect:

Online Mandarin Lessons

As part of the Study Programme, Enfly Education will also provide you with some free Mandarin Lessons. The Mandarin Lessons are done online with an online tutor where you can dial in via video/voice chat to an online classroom.

The mandarin lessons will serve as a basic introduction to Mandarin and are mandatory. You will be marked each month by your tutor, and this mark will count towards your Stage Two Scholarship. Money needed for first month

Enfly Education recommend that you bring a minimum of 4000-4500RMB to keep you going until your first bursary payment. This should cover your living expenses until then. Other costs to consider:

● Hotel Deposit (100RMB) refunded when you leave Mrs Panda

● Medical Fee - 554RMB (correct as of April 2016)

● SIM Card - 50RMB (deducted from first month’s bursary)

● Apartment Deposit (1000RMB to be deducted from first month’s bursary, returned at the end of the Apartment term, providing it has been left in good condition.

● Your living cost including food and beddings or other needed household items. These should depend on your own living expectation.

The Teaching Placement

Once you have completed the TEFL-in-China training, the team in China will then begin to allocate you to your Teaching Placement. About the placement:

Enfly Education agrees to provide you with a maximum of 20 teaching hours per week. This is normally spent in one placement school, but Students should also be aware that their placement may be placed across multiple schools.

There are no office hours required for the Study Programme, but Students should also find time in the week to prepare their lesson plans for classes and submit the teaching plan weekly to Enfly Education.

Placement School Location:

Most placement schools will be within walking distance of the Student Teacher’s apartment, but Students should also be willing to travel to their Teaching placements if required.

If the Student Teacher needs to travel via public transport to a placement school, they can claim travel expenses from the team in China. In some cases, Enfly Education will arrange for a driver to pick you up from school.

Most of our placement schools on the Study Programme are within Chengdu or other smaller cities and towns beyond Chengdu city. Enfly will help you rent the apartment as close as to your placed school; for those who may teach in several schools, Enfly will try to help you rent the apartment where easy public transportations can get access to. Getting Placed in the school:

Some schools will require the Student Teacher to do a demonstration lesson before being placed in the school. If this applies to you, you’ll be able to use some of the skills learned in your TEFL- in-China training. If for any reason the school decides they require a different teacher, don’t worry, Enfly Education will find you an alternative placement school with ease.

Your First Day:

Your first day in the placement school can sometimes be daunting, but here are a few handy tips to consider:

● School Contact - You should have a specific contact at the school, who should be able to help you with your timetable and introduce you to the school staff. Please use this person as your primary point of contact. If you have problem with the contact in the school, please inform Enfly office for help. Most of the placement schools will also provide you with a Chinese Language assistant to help you in lessons. If this doesn’t apply to you, please use your school contact if you have any issues. You can also contact the team in China if needed. ● First lesson - Try to remember everything you have learned in your TEFL-in-China training. The chances are you will have learned some different language games to use, so try using one of these as an icebreaker. ● Relax - the key thing is to try and be comfortable, confident and relaxed. Try to enjoy it! Classroom Sizes

Classroom Sizes in China vary from the UK, but typically, you should expect:

● Kindergarten – usually 20/30 pupils per class ● Primary through to High School - 50/60 per class

Larger class sizes bring their own challenges, but one good way of dealing with them is to encourage lots of group work and exercises! Moving to the Apartment

Once the TEFL-in-China training finishes, we will then get to work on moving you to your apartment. The team in China will try their best to place everybody as quickly as possible, though obviously some Student Teachers will be placed earlier than others.

The Apartment will either be provided by the placement school, in which case the rent is paid directly by Enfly, or it will be rented privately. If rented privately, Enfly Education will provide the Student Teacher with a monthly accommodation allowance of 2500RMB and will assist the Student Teacher in finding a suitable apartment. Most typical apartment in Chengdu cost between 1500-1800RMB per month.

If any of the Student Teachers wish to share an apartment with another Student Teacher, this can sometimes be arranged by the team in China and can be a convenient way to save some money each month.

Accommodation Allowance

The Accommodation Allowance where applicable for Student Teachers is 2500RMB. The team in China will help you to find an apartment privately. Typically, there will be three different situations the Student Teacher may encounter.

 Situation One - The placement school will provide the Student Teacher with an apartment, paid for by Enfly Education. In this instance, no Accommodation Allowance will be provided. Deposit of upto 1000RMB for damages will be deducted from first month’s bursary.  Situation Two - Enfly Education will co-operate with one particular Apartment company in the centre of Chengdu, that has around 30 apartments. Typical cost for the apartment here is 2200-2400RMB per month. Student Teacher pays deposit of 300-500RMB. Some of the apartments here can be shared. If you wish to share with another Student Teacher, you may be able to save more money on rent from the Accommodation Allowance. Student Teacher arranges travel to the placement school(s).  Situation Three - If no suitable apartments are available as above, or the Student Teacher wishes to live somewhere else, Enfly Education will assist in finding an Agency to provide an apartment. In this situation, Chinese landlord’s would normally require 1 month’s rent as deposit, as well as 3 month’s rent up front. The Agency may also require a Service Fee of up to one month’s rent. If this is the case, Enfly Education will loan the Student Intern the money, and deduct upto a maximum of 2500RMB per month from the Accommodation allowance.  Situation Four - For anybody who doesn’t need accommodation to be arranged, a house allowance of 2500RMB will be paid monthly. This only really applies to older teachers, or anyone who is already living in Chengdu.

Apartment Checklist a. When you move into the apartment, you’ll have to check all the articles and furnishings and sign the following form. Apartment List 1. Close stool 马桶 2. Water Heater 热水器 3. Towel rack 毛巾架 4. Microwave 微波炉 5. Oven 灶台 6. Tableware 餐具 7. Bed 床 8. Sofa 沙发 9. Wardrobe 衣柜 10. TV cabinet 电视柜 11.Curtains 窗帘 12. Bedsheets 床单 13. Pillows 枕头 14. Mattress 床垫 15. TV 电视 16. Fridge 冰箱 17. Air conditioner 空调 18. Washing machine 洗衣机 19. Shower 淋浴 20. Water dispenser 饮水机 21. Faucet 水龙头

Notice: All the household appliances and furniture are intact. If you destroyed during your living in the apartment, you should compensate it according to the cost. 所有的家用电器和家具完好无损。如果你在你的生活中有所损坏,照价赔偿。

Signature：签字： b. Make sure that all articles and furnishings on the list are not damaged after your contract ends. c. The utility costs are calculated once the teacher starts living in the apartment and they are paid by the teacher himself/herself. d. Everyone needs to buy for their own bedding like pillows, duvets, bed sheets, etc. The average cost ranges from 100 to 300 RMB. e. The Student Teacher needs to pay a deposit of 1000RMB as well as paying the utility costs. The deposit will be refunded after checking that all furnishings in the inventory are intact and utility costs are paid in full. f. Internet. When the Student Teacher first moves in, they’ll need to ask Enfly to help to set up the internet. Enfly will contact China Telecom, who will arrange an appointment to install the internet, normally within 3 working days. Enfly will pay the installation fee, and the Student Teacher can choose either a monthly payment package (approx 90RMB) , or an upfront payment for 6 months (approx 540RMB). g. Student Teacher will usually be given 3 cards for the apartment, for gas, water and electricity. Teacher can pay for their bills at most Hong Qi Supermarket, or can ask for help from the security or building manager.

Apartment Location

Once the training has finished, you will be moved to an apartment somewhere within Chengdu (City or Satellite Towns). We try our best to place teachers within close proximity to at least 1-2 other teachers, though please be aware sometimes this may not always be possible. We encourage the Student Teachers to make friends during the training week and arrange times to visit each other and have some fun!

Please familiarise yourself with the size of Chengdu on Google Maps, to give you an idea of what to expect. Chengdu is a large city, with lots and lots going on.

We would ask you to try and be flexible with your choice of apartment. Chengdu is a quickly developing city, so there are some areas with fantastic new Skyscraper apartments, and other areas with apartments of a lower standard. The above should be the minimum of what you should expect.

Moving in:

When you move into the apartment, please complete the apartment checklist as above and also check that all taps etc are working.

One thing to be aware of is that sometimes the apartments may need cleaning when you move in. This is a cultural difference, as in the UK rented apartments are normally required to clean when you move out, however this isn’t the case in China. If your apartment needs a clean, please feel free to do this yourself, or contact the team in China if a deeper clean is required.

Another important thing to note would be regarding your utility bills. You are responsible for paying your monthly bills, and these can normally be topped up via card in your local shop.

Support from the team in China:

We are conscious that moving to your apartment is a big step and we will try our best to make things as easy as possible for you. This is a very busy time, both for you and for the girls in the office, so we ask for a little bit of mutual respect to help things run as smoothly as possible. If you have any problems, please contact the girls in the office and they’ll try to help:

● Acceptable things to contact the office about in relation to the apartment - problems with plumbing, dirty apartment that requires deep clean, not sure how to top up electricity, need to set up internet but can’t speak Chinese etc. ○ For these examples, the team in China will work to find the solution (e.g. call plumber, arrange cleaner etc) and a timely manner for you. ● Unacceptable things to contact the office about in relation to the apartment - wanting to be closer to specific friends, being jealous of other apartments. ○ We would ask you to try and be flexible regarding things like this. Though Chengdu is a big city, it is easy to travel around and you may find that people are not as far away from you as you would think. ● For emergencies it is fine to contact one of the girls in the office via WeChat, and they will always do their best to resolve any issues as quickly as possible. ● For any non-emergencies, the best way is to email the office directly and allow them to deal with it formally.

Payment a. We will pay your bursary through China Construction Bank. There is a cost for about 5RMB any payments above 5000RMB. b. If the card is lost, go to the nearest bank branch to report the loss and resubmit on time, and inform Enfly promptly. c. Ensure you inform Enfly if you change cards. d. The teacher will be responsible for any delay in payment if it’s been caused by card loss or card change that hasn’t been shared with Enfly on time.

Payment Dates a. First Payment Date: 15th April. This will be payment for March 1-31st. Every subsequent payment will fall on the 15th of the following month. If the school semester begins earlier than March 1st in 2017, you will also be paid for these days. b. After one month's service, Enfly will refund the Visa fee (as long as the Student Teacher has provided the receipt). b. Teachers will need to apply for all bursary payments through Enfly.

Apart from the weekly teaching plan, the student intern should return these kind of forms to Enfly after finish the work for current month. Please send back the form(s) between 1st to 5th every month which allows Enfly to have enough time to calculate your payment before the payday. For those who have 20 classes per week. You should return the following:

Checking List for (which month) 外籍教师月度考核表 Foreign teacher to fill Dates on Holidays, Activities,

Examinatio ns and so forth Times for Times for Sick Leave Early Late Days Leave Personal Other Toltal Leave Absent Class: Days Days Foreign teacher to sign: Notice:plea se fill accurate information ,this is related to your payment and the school's bills. Evaluation for foreign teacher(外籍教师考核） Local teacher to fill （学校老师填写） Evaluation Value（分 Score Remarks Project 值）（得分）（备注） (考核项目） Class Attendence 20 （考勤） English activities attendence ，including 5 English coner （英语类活动参与度） Teaching plan 10 （教案） Teaching Ability 20 （教学技能） Teacher in 5 charge grading （负责老师评价） School's Advice(学校对外教或公司的意见建议,中文即可):

Local teacher to sign: 特别说明：此表格列示的相关考勤信息将做为财务收款的最终依据，请学校认真核实后签字确认。

For those students who agree to do additional classes based on 20, you should also fill in the form as below:

The class checking list for foreign teacher Notice:please fill accurate information ,this is related to your payment and the school's bills.特别说明：此表格列示的相关考勤信息将做为财务收款的最终依据，请学校认真核实后签字确认。 Foreign School's teacher's Month: name: name： If there is no foreign School class,please Date Total classes teacher's teacher's write down the signature signature reasons 1st

2nd 3rd

19th 20th

31th School's Advice:(学校对外教或公司的意见建议,中文即可)

For those who are allowed to reimburse the fee for the taxi or public transportations, you need to fill in the following form and bring to Enfly office with the receipts, tickets, then the girl in the office can apply for the reimbursement for you. Transportat ion Fee Application Foreign teacher's name: Departure Departure Date time(get to Taxi fee time(finish Taxi fee Total work) work)

Monthly taxi fee in total:

Scholarship Standard: Everybody on the Study Program will receive a minimum monthly bursary of 3000RMB. Each Student can also earn upto an additional 2000 RMB Scholarship each month, based on the scholarship standard. Stage One Scholarship: This is based on your academic history and previous experience. If you have a Bachelors degree, you can earn 500RMB extra, and any previous experience another 500RMB. Stage Two Scholarship: This is based on your performance in China. Please consult the Pre-Arrival Guide for more detail.

Sickness Procedure: Sickness/holiday procedure is different in China than the UK, and is something to be aware of.

Holiday:

You will not receive any personal holiday dates, but instead will receive holidays when the school are on holiday. The schools main holidays would be in January or February (for Chinese New Year) and July/August (for the Summer Holiday). They also have the below public holidays:

Chinese Holidays According to Chinese law, everybody has the right to the holiday below: 一、元旦：1 月 1 日放假 1 天。New Year’s Day: One day on January 1st 二、春节：中国农历一月，初一至初七，共 7 天 Chinese New Year holidays varies every year. It is from 1st to 7th of the first month according to Chinese Lunar Calendar. 三、清明节：4 月 5 日放假，4 月 7 日（星期一）补休。Tomb-sweeping Day April 5th and April 7th. 四、劳动节：5 月 1 日至 3 日放假调休，共 3 天。5 月 4 日（星期日）上班。Labor Day, 3 days from May 1st to 3rd. 五、端午节：农历五月初五 Dragon Boat Festival varies every year. It is 5th of the fifth month according to Chinese Lunar Calendar. 六、中秋节：农历八月十五 Mid-Autumn Festival varies each year, it is on 15th of the eighth month according to Chinese Lunar Calendar. 七、国庆节：10 月 1 日至 7 日放假调休，共 7 天。9 月 28 日（星期日）、10 月 11 日（星期六）上班。National Day, 7 days from October the 1st to the 7th. September the 28th (Sunday) and October the 11th (Saturday) are working days. All holidays are subject to the school, different schools may have different policies.

Summer & Winter Holidays Normally, we have two holidays in one year at Public Schools. Summer holiday is usually from July to August. Winter holiday is usually from January to February. During this time, you can arrange a holiday, travel, go back home, stay in Chengdu or whatever you like as long as it doesn’t interfere with your teaching schedule. However, you should report to the staff in the school if you leave at least for 1 week. The holidays for training schools and Kindergartens depend on the school’s schedule. Any information should be provided by the school and our company. Notice: Be careful about your safety if you decide to leave Chengdu. All the foreign teachers must obey the arrangement from the school if the school has different schedule with the national schedule of the holidays.

Sickness: If you are sick, you are responsible for going to the doctors and getting a doctors note. If this is not provided, then the school are allowed to deduct a percentage of your bursary for any days missed.

Support From the Team in China

Enfly Education are there to help you during your time in China, so if at any time you have any issues, please feel free to contact the team in China so they can help you. The main contact details are: Please make a note of the below contact details for the Office in China, and staff to contact: Chinese office’s address in English: 10F-A, Guo Dong Guang Chang,No.52,Jindun Road,Qingyang District,Chengdu Chinese office’s address in Chinese:四川省成都市青羊区金盾路 52 号国栋大厦 10 楼 A 座

Office Phone Number:028-86731104 Recruiting department email address: [email protected] Julie’s individual email address: [email protected]

Foreign Teacher Management Department: [email protected] Vickie’s individual email address: [email protected]

Please use the Office phone number/email address for any non-emergency issues. The team in China will deal with your issues as soon as possible.

After you arrive in China, the Chinese team will let tell you how to deal with emergencies and conjunction with the contacts.

Support offered:

The staff in the office will always try to offer the best support to you throughout your stay and are there to help you along the way. They are available on WeChat in case of emergencies, and can be contacted during office hours via telephone or email for any non-emergencies. ● For emergencies it is fine to contact one of the girls in the office via WeChat or via mobile phone, and they will always do their best to resolve any issues as quickly as possible. ● For any non-emergencies, the best way is to email the office directly and allow them to deal with it formally. The first few weeks are always the most hectic, where the staff work to place up to 100 teachers in both apartments and placement schools. We can’t promise you there won’t be any issues, but we will always do our best to try and resolve any problems.

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Lunch (12:15- 1:30)

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