Bernard K Mugume C/O P. O. Box 2105 Kampala, Mob (+256)774 554562/702 150663

BERNARD K MUGUME RESUME

BIO-DATA Name BERNARD K MUGUME Sex MALE Marital Status Single Date of Birth 28th Dec 1982 Nationality Ugandan Contact Information Mobile: +256 774 554 562/702150663 Email: [email protected]/[email protected]

CAREER OBJECTIVE To work in a fast-paced growing business where the work is both challenging and rewarding. TRAINING AWARDS Certificate in Customer Service by BesMart Certificate in Modern Selling Skills by Major Communication LEADERSHIP TRAINING SKILLS: Leading the team effectively by Standard Chartered Bank academy

EDUCATION QUALIFICATION 2004-2007: BACHELOR’S DEGREE: Bachelor of Science in Quantitative Economics (Bsc.QE), Institute of Statistics and Applied Economics (ISAE) Makerere University, P.O. Box 7062 Kampala Uganda

2002–2003: A’ LEVEL: Uganda Advanced Certificate of Education (UACE) Physics, Economics, Mathematics and Fine Art (PEM/A) Nganwa High School P.O. Box 44 Kabwohe Bushenyi, Uganda

1997-2000: O’LEVEL: Uganda Certificate of Education (UCE) Bujaga Senior Secondary School P.O. Box 7254 Mbarara, Uganda

1989–1996: PRIMARY LEVEL: Primary Leaving Examination (PLE) Rwemiyenje Primary School, Box 620 Mbarara, Uganda

WORKING EXPERIENCE/ ACHIEVEMENTS STANDARD CHARTERED BANK, SPEKE ROAD BRANCH 2012 Position: Team Leader New Business Officers DUTIES AND RESPONSIBILITIES Accountability for driving branch sales and portfolio growth Contribution to the formulation of the branch and portfolio management strategy

Bernard K Mugume C/O P. O. Box 2105 Kampala, Mob (+256)774 554562/702 150663, Email: [email protected]/[email protected] BERNARD K MUGUME RESUME Coaching, training and personal development Execution of agreed business plan, day to day support and business performance Leverage the business to take advantage of the products, services and delivery channels Implementation of branch strategy

HOUSING FINANCE BANK: 2010 TO 2012 Position: Sales Officer and Branch Team Leader Sales Responsibilities: Manage all Branch Sales Officers and Direct Sales Representatives by monitoring their performances on daily basis and assign them tasks according branch targets. To collect, analyse, prepare, process and ensure proper KYC compliance for all assets(loans) and liabilities(accounts), carefully determine customer’s credit worthiness for credit facilities at the point of application for specifically Mortgages which include; Urban Plot Purchase, Mortgages packages, personal secured, salary loans and also Liabilities (Personal accounts, Co-operate accounts, Fixed Deposits), create and maintain customer relationships Analyze and screen applications for credit based on the Bank’s credit risk procedures Prepare monthly activity and performance reports for Branch Manager’s attention and Sales Manager Achievements I have successfully managed to achieve at least for last this year 10 months disbursed 2 billions as salary loans, 3 billions mortgages, and managed to open over at least 300 liabilities/accounts; cooperate accounts, individual/personal and foreign accounts with average monthly value of over 1.2 billions new money onto the those accounts as well increasing the deposits on existing portfolios as well as maintaining good cliental base with good relationship, customer care through regular visits, phone calls, emailing and promotions.

Orient Bank Limited: 2008 to 2010 Orient Plaza, Plot 6/6A Kampala Road, P.O. Box 3072 Kampala Uganda Tel: 256(41) 348039/3/4/5 Position: Relationship Officer: To build and cultivate relationships with potential/ existing customers and translate those relationships into profitable business for the Bank. Duties:  To maintain and create new customer base both credit customers and accounts deposit customers  Maintain a comprehensive database of existing relationships/prospects.  Analyze and screen applications for credit based on the Bank’s credit risk procedures.  Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels.  When I joined the Bank, I was given target of drawing down a volume eight loans per months with a value of 72 million since Feb 2008 according to appointment since then, I have been tripling mi target. So far on average per month I drew a volume of 8 loans with a valve of 150 millions.

Bernard K Mugume C/O P. O. Box 2105 Kampala, Mob (+256)774 554562/702 150663, Email: [email protected]/[email protected] BERNARD K MUGUME RESUME  I have been rewarded and recognized by bank officials on several occasions for outstanding performance as result helping the bank to achieve its stated targets, objective and retaining its reputation among other Banking institutions.

 Am considering myself to a better resource now basing on my experience of work and working with the one of the best reputable Banking institution for such long time in areas of facing customers by carefully understanding their needs and helping them to achieve their banking desires.

THE PINCER INTERNATIONAL LTD (USAID/UNITY) MINISTRY OF EDUCATION AND SPORTS, BUKOTO STREET KAMPALA UGANDA-SEP2007; TEL: +256-312265106/0753538250 /077509005 Position: Program Assistant(Temporary Job) Duties: To implement a government of Uganda initiated program called REPLICA (Revitalization, Education, Participation, Learning, In, Conflict, Areas) in a war toned Northern region of Uganda covering; Acholi, Lango and Teso Kitgum, (Parda, Gulu, Amuru, Lira, Soroti, Kaberamaido) district(s) about the challenges faced by the schools concerning with school’s drop out, early marriages, valve in education, sanitation, girl child education and community engagement/ sensitization

MAKERERE UNIVERSITY JUN 2007: Office of the Bursar for stock taking Makerere University P.O. Box 7062 Kampala, Uganda Position: Stock taker Duties: To count and record all Makerere University assets and liabilities of all departments, faculties, institutes Halls of residencies and afterwards compile and present the summarized Data

LANGUAGES

English Very Good Runyakitara Very good Luganda Good Kiswahili Fair

INTERESTS Making friends, listening to gospel, pop and hip-hop music, reading news papers, watching football ACCOMPLISHMENTS Proficient in Microsoft word, excel and power point presentation. With typing skills well educated about system set up and Improved office efficiency and customer service Valid Driving Permit license as extra skill to assist me in field work

Bernard K Mugume C/O P. O. Box 2105 Kampala, Mob (+256)774 554562/702 150663, Email: [email protected]/[email protected] BERNARD K MUGUME RESUME

REFERENCES MR. DENNIS KIBUKA MUSOKE Head of Consumer Banking Stanbic Bank, Head Office, Crested Towers Mobile: +256 776 760 165/+256 772 613 889 Email: [email protected]

MR. STEPHEN ASIIMWE Managing Director & Editor-in-Chief Business Week Plot 133 Kira Road, Kamwokya, P.O Box 71771 Kampala, Tel: +256-414-531345 Mob: +256-772-450038 Email: [email protected]

DR. BONEY M. KATATUMBA PH.D H.E Consul of Pakistan in Uganda Hotel Diplomate, Diplomate Road P. O Box 6968, Kampala, Uganda. Mobile: +256772-482348/+256-714482348 Email: [email protected] [email protected]

Bernard K Mugume C/O P. O. Box 2105 Kampala, Mob (+256)774 554562/702 150663, Email: [email protected]/[email protected]