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Substantive Change Proposal

Substance Abuse Certificate of Completion

College Name: Hawai‘i Community College Address: 200 W. Kawili St. Hilo, HI 96720

April 22, 2008 Prepared by Donnalyn Kalei and Ellen Okuma Table of Contents

A. A concise description of the proposed change and 3 the reasons for it

B. If the substantive change involves a new educational 4 program, a description of the program to be offered

C. A description of the planning process which led to the 4 request for the change

D. Evidence that the institution has provided adequate human, 6 administrative, financial, and physical resources and processes to initiate, maintain, and monitor the change and to assure that the activities undertaken are accomplished with acceptable quality

E. Evidence that the institution has received all necessary internal 8 or external approvals

F. Evidence that each eligibility requirement will still be fulfilled 8 after the change

G. Evidence that each accreditation standard will still be 8 fulfilled after the change and that all relevant Commission policies are addressed…

Standard I: Institutional Mission and Effectiveness 9 Standard II: Student Learning Programs and Services 9 Standard III: Resources 10 Standard IV: Leadership and Governance 11

H. Other information requested by Commission staff… 12

[Memorandum of Agreement for] Hawai‘i Community College Appendix A Certificate of Completion in Substance Abuse Counseling Distance Education Program at Kaua‘i Community College EXHIBIT A: SCOPE OF SERVICE and Attachments 1 & 2.

Process Chart of the Plan to Monitor the Achievement of the Appendix B Desired Outcomes.

2 VCAA Letter Regarding Internal and External Approvals. Appendix C A. A concise description of the proposed change and the reasons for it

Description On August 27, 2007 the University of Hawai‘i, Hawai‘i Community College (HawCC), the University Center Kaua‘i (UCK) and the University of Hawai‘i, Kaua‘i Community College (KauCC), entered into a Memorandum of Agreement (MOA) to offer courses required for HawCC’s Certificate of Completion in Substance Abuse Counseling (CCSUBS), via distance education and face-to-face instruction. UCK is under the accrediting jurisdiction of the Western Association of Schools and College’s Commission on Schools, and the Accrediting Commission for Community and Junior Colleges (ACCJC) accredits both HawCC and KauCC. HawCC is requesting approval from ACCJC for the substantive change created by the MOA.

Brief description of the change HawCC will expand the CCSUBS to the rural community of the Island of Kaua‘i, the northern most inhabited of the Hawaiian Islands, by offering substance abuse counseling courses via distance education and face-to-face instruction to students attending the UCK and KauCC. Upon completion of the program, the student will be awarded the Certificate of Completion in Substance Abuse Counseling by HawCC, located on the rural and most southern of the Hawaiian Islands.

Evidence of a clear relationship to the institution’s stated mission The proposed substantive change request can be found in HawCC’s stated mission, philosophy and multiple supporting imperatives that promote learning for the residents of the County and State of Hawai‘i.

HawCC’s Mission: Hawai‘i Community College promotes student learning by embracing our unique Hawai‘i Island culture and inspiring growth in the spirit of “E Imi Pono” ( excellence).

HawCC’s Philosophy: The purpose of Hawai‘i Community College is to offer programs, courses, and activities to fulfill the diverse educational, training, and community needs of the residents of the island as well as the State of Hawai'i.

HawCC’s Seven Imperatives:  Community Development The College will provide students with opportunities to serve their community.  Workforce Development The College will teach the skills needed to succeed in the workforce.  Cultural Competency The College will respect and learn from all its students.  Environment The College will build an awareness, appreciation, and sense of personal responsibility for the natural, social, and economic environments.

3  Hawaiian Culture and Values The College will be the center for the study of Native Hawaiian cultural knowledge.  Healthy Communities The College will work with students to build healthy communities.  Technology The College will provide access to current technology that supports student learning.

Expanding the CCSUBS beyond the Island of Hawai‘i, assists the State of Hawai‘i and the County of Kaua‘i by offering to the rural community of Kaua‘i: 1) workforce training in the field of addictions to increase the number of certified substance abuse counselors on Kaua‘i; 2) opportunities for Kaua‘i students to serve their community through practicum placements; 3) opportunities among students from different island communities to learn from each other, thus also enhancing diversity, and 4) building of capacity between the rural colleges and communities.

Rationale for Change HawCC seeks to assist rural Kaua‘i County by expanding its CCSUBS program to KauCC and UCK to provide workforce education and training, which will in turn increase the number of State of Hawai‘i Certified Substance Abuse Counselors on Kaua‘i.

According to the Hawai‘i State Department of Health Alcohol and Drug Abuse Division (ADAD), there is shortage of Hawai‘i State Certified Substance Abuse Counselors (CSAC) on the Island of Kaua‘i to address the methamphetamine and cocaine epidemic occurring on that island. The ADAD requires 270 hours of addiction studies education before a person can take the written examination to become a CSAC. Because Kaua‘i County lacks education and training resources for substance abuse counselors at a community college level and there is no four-year institution on the island, individuals seeking careers in substance abuse counseling would have to leave the island to complete the required 270 hour requirement or enroll in and complete a Bachelor of Arts in psychology offered, via distance education, by the University of Hawai‘i, West Oahu (UHWO). This would require a minimum of 4 years. However, HawCC’s 21-credit CCSUBS can be completed in two semesters.

B. If the substantive change involves a new educational program, a description of the program to be offered is included

The proposed substantive change is not a new program, therefore this section is not applicable.

C. A description of the planning process which led to the request for the change

How the change relates to the institution’s stated mission The substantive change relates to HawCC’s stated mission because it promotes student learning and growth towards excellence for students living on islands of Hawai‘i and Kaua‘i. Both islands are rural, requiring distance education technologies to increase access to higher education and

4 workforce development and training. Furthermore, the unique culture of Hawai‘i underscores service and the sharing of resources to build healthy communities.

The assessment of needs and resources which has taken place Kaua‘i County lacked education and training resources to develop its substance abuse counseling workforce to address the methamphetamine and cocaine epidemic occurring across the County.

In Fall 2005, HawCC received a request from the County of Kaua‘i Mayor’s Office to provide workforce training in substance abuse counseling. HawCC sent its CCSUBS program curriculum to assist the Mayor’s Office in its work with KauCC to develop a substance abuse counseling program for Kaua‘i. The Kaua‘i Mayor’s Office was unable to coordinate a substance abuse workforce training with KauCC due to financial constraints and a lack of instructors with expertise in substance abuse counseling.

In Fall 2006, KauCC’s Director of Nursing requested assistance from HawCC to provide substance abuse counseling courses, via distance education, to respond to the workforce training needs of the community to address the methamphetamine and cocaine epidemic.

In February 2007, HawCC contacted the UCK to set up an orientation meeting to determine interest for the CCSUBS program at Kauai. On April 22, 2007, HawCC conducted an orientation meeting at KauCC, which was attended by 27 individuals seeking careers in substance abuse counseling, in-service human services professionals seeking to upgrade their skills in addiction studies, and those seeking to satisfy the addiction studies requirement for Hawai‘i State Certified Substance Abuse Counselors.

Of the 27 individuals that attended the April 22 orientation, 18 enrolled and registered for the first substance abuse counseling course, which was offered in Fall 2007, via video conferencing, from HawCC’s Hilo campus to the UCK at KauCC.

Positive feedback was received from the participants that attended the April 22, 2007 orientation. A majority stated that HawCC’s CCSUBS program would finally give them an opportunity to access education and training for careers in substance abuse counseling without having to leave the island of Kaua‘i or without having to enroll in the UH West O‘ahu Bachelor of Arts degree in psychology, which is costly and offered through distance education. Students wanted a vocational program that they could complete within two years and that would get them working more quickly in community substance abuse treatment agencies.

The anticipated effect of the proposed change on the rest of the institution The anticipated effect on the rest of the institution has been very positive. HawCC has expanded it role in assisting another rural community college within the University of Hawai‘i System through capacity building and sharing of resources to benefit students on both campuses and their communities. Students and their instructors are able to learn from each other in a diverse classroom setting through video conferencing technology.

In addition, the Hawai‘i State Department of Health Alcohol and Drug Abuse Division (ADAD) recognized HawCC’s CCSUBS for its program excellence and its efforts to expand and deliver

5 the certificate to Kaua‘i. Accordingly, on the recommendation of ADAD, HawCC was invited to serve as an advisor to the Northwest Frontier Addiction Technology Transfer Center’s (NFATTC) Commission for the Advancement of Addiction Professionals (CAAP). The NFATTC-CAAP advisory board includes stakeholders from single state agencies, higher education institutions, treatment provider associations, recovery support advocates, special interest groups and certification boards from the states of Alaska, Hawai‘i, Oregon and Washington. On March 27 and 28, 2008, the coordinator of the HawCC CCSUBS program attended the NFATTC-CAAP board meeting in Seattle, Washington.

A clear statement of the intended improvements that will result from the change HawCC’s CCSUBS program will improve the quality of student learning by:  increasing the diversity of students learning together;  increasing students’ utilization of computer technology to deliver their homework and take tests online;  providing workforce education and training to students interested in substance abuse counseling careers;  providing opportunities for Kaua‘i students to obtain ADAD contact hours towards State certification; and  assisting Kaua‘i County in building a healthier community by increasing the number of certified substance abuse counselors to address the illicit drug use epidemic occurring in their community

D. Evidence that the institution has provided adequate human, administrative, financial, and physical resources and processes to initiate, maintain, and monitor the change and to assure that the activities undertaken are accomplished with acceptable quality

Evidence of sufficient and qualified faculty, management, and support staffing Donnalyn Kalei has served as the instructor and program coordinator of HawCC’s CCSUBS program since 2003. Ms. Kalei has a Masters Degree in Education (M.Ed) and a Masters Degree in Professional Counseling. She is a Hawai‘i State Certified Substance Abuse Counselor, and she has worked in the field of addictions for over eleven years. In 2007, Ms. Kalei received the prestigious University of Hawai‘i Board of Regents Excellence in Teaching Award, and the Hung Wo and Elizabeth Lau Ching Faculty Service to Community Award for her efforts in capacity building among communities. Ms. Kalei developed and wrote the curriculum for the CCSUBS program, which was approved by HawCC’s Curriculum Review Committee, the Academic Senate, and the College’s administration. In 2004, Ms. Kalei obtained approval from the Hawai‘i State Department of Health Alcohol and Drug Abuse Division that the program’s curriculum would count as contact hours towards Hawai‘i State certification.

Ms. Kalei has taught distance education classes since 2004, utilizing online and video conferencing technologies. She coordinates and manages three program lecturers at the Hilo and West Hawai‘i campuses, and one lecturer at KauCC. Ms. Kalei also manages one part-time support staff member that assists with administrative and program support.

6 Evidence of appropriate equipment and facilities, including adequate control over any off- campus site HawCC’s CCSUBS has access to two video conferencing classrooms equipped with appropriate technology to deliver distance education to the UCK at KauCC. In addition, the program has access to computer technology to deliver online instruction to its CCSUBS program students. HawCC’s Memorandum of Agreement with UHCK and KauCC for the delivery of the CCSUBS program to the Island and County of Kaua‘i provides administrative and technological support for equipment and facilities use as well as academic support for students attending distance education classes at KauCC.

Evidence of fiscal resources including the initial and long term amount and sources of funding for the proposed change On November 31, 2007, HawCC received a $28,392 grant from Hawai‘i Community Foundation to support first year funding of the program. The grant provides for funds to upgrade video conferencing technology at the UCK, laptop computers for online instruction, lecturer costs, instructional materials and travel costs for the distance education instructor to travel to Kaua‘i several times during the semester. These trips will enable the instructor to meet with Kaua‘i students to provide for academic counseling and support. In addition, the MOA provides for a sharing of resources to pay for the KauCC lecturer and other costs associated in funding the program after the first year.

A plan for monitoring achievement of the desired outcomes of the proposed change The desired outcome of the proposed change is to increase the number of substance abuse counselors entering the workforce on Kaua‘i by at least 10 students, and to prepare at least 10 program graduates to take the State certification written examination by June 2009.

The plan to monitor the desired outcomes of the proposed change includes:  CCSUBS program coordinator to work with KauCC academic advisor and academic support staff assigned to program students to monitor student progress.  KauCC to provide remedial and college level English courses to students to fulfill the CCSUBS program requirements.  KauCC to provide students with library resources and access to computer technology for online instruction, research and homework assignments.  Kaua‘i practicum lecturer to develop and establish practicum sites for students to gain fieldwork experience and possible job placement opportunities after graduation.  Assist students with academic advising and preparation for graduation.  CCSUBS to work with ADAD to gain information to make additional training and educational resources available to Kaua‘i students, and to obtain outcomes of Kaua‘i students taking the State written certification examination.

A Process Chart of the plan to monitor the achievement of the desired outcomes of the proposed change is provided in Appendix B.

7 E. Evidence that the institution has received all necessary internal or external approvals

Internal and external approvals Within HawCC, the curriculum for the CCSUBS program was developed by the program coordinator and was approved by and went through the regular curricular review process. It was then approved by HawCC’s Curriculum Review Committee, the Academic Senate, and the College’s administration.

Externally, the Hawai‘i State Department of Health Alcohol and Drug Abuse Division authorized the program’s curriculum to count as contact hours towards Hawai‘i State certification.

To offer HawCC’s CCSUBS to KauCC, the Memorandum of Agreement between HawCC, KauCC and UCK provides for all internal and external approvals. The Chancellors of HawCC and KauCC have the authority to enter into a MOA to approve the delivery of the CCSUBS to the UCK at KauCC.

Evidence that any legal requirements have been met Other than the internal and external approvals noted above, there are no other legal requirements that need to be met.

Evidence of governing board action to approve the change and any budget supporting the change Because CCSUBS is a certificate, it is not required to be submitted to the University of Hawai‘i Board of Regents for approval.

A letter from HawCC’s Vice Chancellor of Academic Affairs Douglas Dykstra regarding internal and external approvals is provided in Appendix C.

F. Evidence that each eligibility requirement will still be fulfilled after the change

The twenty-one eligibility requirements that were met as part of HawCC’s application for reaffirmation of accreditation (July 2006) will continue to be fulfilled as a result of the change.

G. Evidence that each accreditation standard will still be fulfilled after the change and that all relevant Commission policies are addressed. Any standards that are particularly impacted by the change should be addressed in detail. Description of the process for monitoring and evaluating the effectiveness and learning outcomes expected through the proposed change

Hawai‘i Community College intends to make every effort to ensure that if there is any change in the institution’s ability to fulfill the standards, it will be only positive change created by the MOA between HawCC, UCK and KauCC to deliver the CCSUBS. The MOA creates a capacity building partnership and provides the CCSUBS to an area lacking workforce education and training needed to address community crises caused by elicit drug use. Together, HawCC, UCK and KauCC are developing ways of measuring student learning outcomes through their

8 partnership. HawCC is in the process of developing student learning outcomes assessment measures for all of its programs.

Standard I: Institutional Mission and Effectiveness Mission Through a college-wide effort in 2007, HawCC developed a new mission statement, vision statement, and imperatives that reflect the institutional commitment to the college’s educational purposes, student learning programs, intended student population, and commitment to student learning. HawCC’s mission statement, vision statement and imperatives provide for an expansion of its programs and courses through distance education to other student learners living in rural areas of the State of Hawai‘i who would not be able to access education and training resources to fulfill their needs. The partnership between HawCC, UCK and KauCC makes this possible through the MOA.

Institutional Effectiveness Before the last accreditation visit, HawCC began investing resources and continues to support assessment through an ongoing assessment committee that oversees activities to assure institutional effectiveness of all programs, courses, and services. The MOA of colleges has not taken away from this initiative, but has enhanced how HawCC can partner with similar institutions in rural areas in the State of Hawai‘i to build capacity and assist communities in distressed areas.

Standard II: Student Learning Programs and Services The MOA has had a positive impact in support of student learning programs and services. It has created an environment that increases diversity and opportunities among students from different island communities. Moreover, it has created expanded opportunities for students living on Kaua‘i to access workforce education and training to obtain a meaningful and living wage career in substance abuse counseling that will positively impact their community.

A. Instructional Programs All credit courses and certificate programs must be approved by the HawCC Chancellor. The Chief Academic Officer (CAO) of the college, the Vice Chancellor for Academic Affairs (VCAA), is responsible for ensuring that all credit programs and courses are consistent with the mission of the college and uphold its integrity. The faculty is responsible for maintaining program and course content and integrity and for utilizing appropriate pedagogy in course delivery.

Distance learning courses are offered via the Hawai‘i Interactive Television System (HITS), video-conferencing, and online. The UH Board of Regents explains distance learning (DL) plans, policies, and procedures for the UH system in its Executive Policy E5.204 (University of Hawai‘i Office of the Vice President for Planning and Policy, 1998) and Section 5-10 of its Academic Affairs policy (2002).The UH system provides answers to questions and tutorials on distance learning through its DLIT website (http://www.hawaii.edu/dlit/).

The 21-credit CCSUBS program curriculum is taught by credentialed faculty with experience in providing distance education instruction to student learners. In addition, the program curriculum

9 is approved by the State of Hawai‘i Department of Health Alcohol and Drug Abuse Division (ADAD) for contact hours (i.e., continuing education units—CEU) toward State certification in substance abuse counseling.

The CCSUBS program completed two annual program reviews for the 2006/07 and 2007/08 academic years, and will be completing a 3-year comprehensive program review in Fall 2008. The College Effectiveness Review Committee (CERC) is responsible for evaluating program/unit reviews. The CCSUBS has student learning outcomes for its program and curriculum, and is in the process of developing student learning outcomes assessment measures.

B. Student Support Services Student support services for distance learners at Kaua‘i are provided for in the MOA. KauCC together with UCK provides academic support and services to student majors. KauCC will provide students with academic preparation in remedial and college-level English courses to meet the program requirements. KauCC has assigned an academic counselor to provide academic advising and to assist with accommodations for students with disabilities. The distance education instructor provides online tutoring support.

C. Library and Learning Support Services Library and learning support services for distance learners are provided for in the MOA. KauCC has provided library and learning resources to assist students in reference assistance for research, access to computer technology and textbooks for loan. Course desk copies are stored at KauCC’s library so students without books have access to textbooks that they may borrow for several hours at a time.

In addition, KauCC provides tutoring for students taking English courses and the distance education instructor provides online tutoring in program courses.

Standard III: Resources A. Human Resources The human resources personnel are provided for in the MOA to promote student success. HawCC, UCK and KauCC employ qualified faculty, staff, and administrators to meet the needs of students enrolled in educational programs. Quality is assured by requiring a prescribed evaluation process administered at regular intervals in order to assess personnel effectiveness and encourage improvement, and by upholding the ethical standards of all personnel.

B. Physical Resources The CCSUBS program has utilizes two classrooms equipped with video conferencing technology to deliver instruction to students at the UCK’s video conferencing classroom at KauCC. Video technicians at both campuses provide technological support during classes.

C. Technology Resources As previously mentioned, fully equipped video conferencing classrooms with technological support is available for delivery of instruction. In addition, students have access to computer technology in the library and other computer labs to do research, homework or to communicate with the distance education instructor and their classmates. The distance education instructor

10 currently utilizes WebCt as a classroom supplement so student may obtain course materials, and communicate with the instructor and classmates through email and in discussion forums. Students are guided through the WebCt process, via video conferencing, so they become familiar with using computer technology and as an introduction to online instructional technology. WebCT is currently being phased out by the UH system and will be replaced entirely in Fall 2008 by Laulima, a Sakai product.

D. Financial Resources HawCC applied for and received a $28,392 grant from Hawai‘i Community Foundation to support the first year funding of the program. Thereafter, the MOA provides for a sharing of resources to pay for the Kaua‘i lecturer and other costs associated in funding the program after the first year. Financially, there are no expected net savings or gains.

Standard IV: Leadership and Governance A. Decision Making Roles and Process The decision making process is made through consultation with all stakeholders concerned with the implementation and delivery of the CCSUBS program to Kaua‘i. The CCSUBS program coordinator initiated the program with support and consultation from HawCC’s Social Sciences Department faculty, Vice Chancellor for Academic Affairs, and the Director of the UCK at KauCC. Students were also consulted at the program orientation. As a result, the Chancellors of HawCC and KauCC approved the delivery of the CCSUBS program to Kaua‘i County.

The CCSUBS program coordinator schedules courses and instructors each semester. The Social Sciences Department Chair coordinates with other departments and the Assistant Dean to offer distance education courses and to deliver instruction to the UCK at KauCC. The Vice Chancellor for Academic Affairs approves delivery of distance education courses.

B. Board and Administrative Organization The University of Hawaii Board of Regents (BOR) consists of twelve members who are appointed by the Governor of the State of Hawai‘i with the approval of the state legislature. The BOR is controlled by state law as codified in the Hawai‘i Revised Statutes (HRS 304-3). The BOR appoints the President of the University and approves all executive positions.

In June 2005, the BOR approved a reorganization of community colleges including the creation of a Vice President for Community Colleges who is responsible for executive leadership, policy decision-making, resource allocation, development of appropriate support services for the seven community colleges, and called for the re-consolidation of the academic and administrative support units for the community colleges. A dual reporting relationship was created whereby the community college chancellors report to the Vice President for Community Colleges for leadership and coordination of community college matters, and concurrently report to the President for University system-wide policymaking and decisions impacting the campuses. College chancellors retained responsibility and control over campus operations, administration, and management.

11 H. Other information requested by Commission staff that is pertinent to the specific nature of the change. Depending on the nature of the proposed change, the Commission may ask for more detailed information to assist the staff and the Substantive Change Committee in their reviews.

On May 13, 2007, ACCJC Commission staff requested additional information to provide evidence for VI.D and VI.E of the Substantive Change Manual, page 18. Evidence of the aforementioned is referenced in the narrative of this proposal and Appendices B and C.

If requested by ACCJC, HawCC will provide additional materials relevant to the CCSUBS application for substantive change.

12 APPENDIX A

13 14 15 16 17 18 APPENDIX B

PROCESS CHART TO MONITOR ACHIEVEMENT DESIRED OUTCOMES

19 Appendix C

May 15, 2008

Dr. Barbara Beno President, ACCJC 10 Commercial Blvd. Suite 204 Novato, California 94949

Dear Dr. Beno

This letter is in support of Hawai‘i Community College’s (HawCC) substantive change request to offer its Substance Abuse Counseling Certificate of Completion (SUBS) to students on Kaua‘i via the services of Kaua‘i Community College (KauCC) and the University Center at Kaua‘i (UCK). Attached as reference documents you will find the Memorandum of Agreement signed by the aforementioned, as well as a Process Chart that graphically represents the roles and relationships of the aforementioned pursuant to the MOA.

Since HawCC and KauCC are part of the same integrated system of University of Hawai‘i Community Colleges (UHCC) the two institutions share several common features. For instance, a common student information system (BANNER) and a system-wide course articulation agreement enable HawCC to verify student course work (electives and pre-requisites) as appropriate to the requirements of the SUBS program requirements. The entire system uses the same placement exam (COMPASS) as well as the same course placement cutoff scores to assure that the reading and writing entry requirements (completion of ENG 21 or placement into ENG 102; completion of ENG 22 or ESL 15 or placement into ENG 100) for the program are met by students on Kaua‘i.

The UCK provides all academic advising, counseling, registration support and academic support services in accord with common standards for University of Hawai‘i Centers statewide. HawCC is familiar with these standards because HawCC also operates a University Center at its own site in West Hawai‘i. HawCC is responsible for the quality of all core requirements of the SUBS program via video-conference courses originating in Hilo, as well as via face to face courses provided on Kaua‘i by HawCC lecturers recruited and screened by the SUBS professor in Hilo and hired by my office in accord with UHCC minimum qualifications for the post.

20 The costs of the first year of this project were covered by a $28,000 grant from the Hawai‘i Community Foundation, and sustainability is built into the Memorandum of Agreement by a tuition payback agreement. KauCC has agreed that tuition collected for the SUBS courses offered by HawCC will be paid by students on Kaua‘i to HawCC. Any shortage between tuition collected and the cost of the lecturer salary will be covered by KauCC. Video-conference courses originating in Hilo combine the enrollment of HawCC and KauCC students with tuition paid by the KauCC students going to HawCC. This combination of the audiences has been beneficial to both the learning environment as well as the fill rates for SUBS classes originating in Hilo.

The MOA to support this project provides for a two-year period to offer the SUBS program to two cohorts of students at KauCC. The continuation of this project is pending a review of the program after the two cohorts have completed it in the spring 2009. HawCC, KauCC & UCK may decide to continue, discontinue or put the program on hiatus pending increased demand for it on Kaua‘i. Any decision along these lines will be taken with the needs of the students and the community on Kaua‘i in mind. The MOA provides for sharing of responsibilities and expenses of the program in a way that enables both institutions to carry out its mission responsibilities to the State of Hawai‘i.

Sincerely,

Douglas Dykstra Vice Chancellor for Academic Affairs