Department of Management Services s1

DEPARTMENT OF MANAGEMENT SERVICES PEOPLE FIRST People First Monthly Meeting Agenda

LOCATION 4040 Esplanade Way, Room 225F

DATE Wednesday, May 9, 2007

TIME 2:00 p.m. to 4:00 p.m.

LEADER David DiSalvo, DMS

NOTE TAKER Suzetta Furlong, DMS

CALL-IN NUMBER 888-808-6959

CONFERENCE CODE 850-413-9579

Purpose: To share information and to provide a forum for communication.

Welcome and Announcements David DiSalvo, DMS Follow-up from Last Meeting Suzetta Furlong, DMS Change Review Board Update David DiSalvo, DMS Client Services Update  Escalations Brian Andrew, Convergys  Service Center Visit Convergys Restructuring Brian Andrew, Convergys DMS People First Customer Survey Rob Hebeler, DMS Data Warehouse/Impromptu Training Update Brenda Hough, DMS Open Enrollment Dave Snyder, DMS Life Insurance Refunds Tom Lockridge, DMS Benefits Screens Rewrite Update Tom Lockridge, DMS Employee Transition Watch Update Verla Lawson, DMS Internet Explorer 7 Update and Closeout Jimmy Cox, DMS SAP Updates Jimmy Cox, DMS End of Fiscal Year Communication Jimmy Cox, DMS Hurricane Preparation Jimmy Cox, DMS Hiring Manager Interface (HMI) Update Jimmy Cox, DMS Interagency PAR/Key Service Dates Update Jimmy Cox, DMS Open All DEPARTMENT OF MANAGEMENT SERVICES MONTHLY MEETING NOTES PEOPLE FIRST MAY 9, 2007

Wrap-up Suzetta Furlong, DMS