Newsletter Is an Item Or Information to Be Uploaded in Teamchurchs. This Will Be Added In

Church’s Weekly Newsletter

[CHURCHS NEWS LETTER DOCUMENT [PROCESS]]

4/26/2018 Church’s Chicken- Private & Confidential- Do Not Copy Author: IT Helpdesk Church’s Weekly Newsletter

Document History

Version Date Description Prepared By Reviewed by 1.0 10/29/2012 Church’s News Letter Vijay Kumar G, Process Surendra V 2.0 01/29/2016 Church’s News Letter Bheeshma Reddy G Process

Purpose:

Newsletter is an item or information to be uploaded in Teamchurchs. This will be added in Teamchurchs by various department heads based on the requirement.

An automatic email will be sent to department heads on Friday and Monday Evening, just to remind them to add news letter items in TeamChurchs based on the requirement.

Newsletter automatic mail will be sent to all users on Thursday.

Below are the schedulers that will be communicated to the Churchs Corporate and Franchisee users regarding the News Letter’s uploaded for the week.

9:00 AM EST and 11:30 AM EST emails are draft emails send to configured people. Actual NL will be sent at 2:00 AM EST.

Below are News Letter configurations from CSA -> Helpdesk -> Email Configurations.

9:00 AM EST - First News Letter Email sent to users. 11:30 AM EST- If any changes to be made in news letter, it will be communicated in 11:30 AM News letter. 2:00 PM EST - Final News Letter Email sent to users News Letter Reminder - News Letter Reminder mail, which goes every Monday 9: 00 AM EST and Friday 9:00 AM EST.

Task to be done by Helpdesk

If the news letter not sent for any reason or if we want to check the news letter format before sending mails at 2 PM EST, The News letter can be tested by running the Test News letter exe (NewsletterMail.exe) which is located at below location.

Server: 10.90.1.3

Credentials:

UserName: teamchurchs\teamchurchsadmin

Password: Pdtm$@hyd

D:\Dev_Applications\Schedulars\NL_Mails\NL_Test\Corporate_Mail

D:\Dev_Applications\Schedulars\NL_Mails\NL_Test\Franchise_Mail

Every Wednesday at 8:00 PM (IST) we need to check whether any News Letter items are added in Team Churchs or not. Below is the location to verify for the News Letter items in TC. Links>Admin Communications>RSCC Admin

Below is the screen shot of News Letter items.

If we don’t find any newsletter items send mail to Karen Crane and Sheryl Askew marking Praveen and Dev Team in Cc that there are no newsletters items. If we find any Newsletters items (like above screen shot), we need to send an email to Karen Crane and Sheryl Askew marking Praveen and Dev Team in Cc listing the details with all the newsletters items.

Here the News letter items are "Diesel Fuel Surcharge Notification - December 2012”,” AT&T Employee Sponsorship Program” and “P13 Church's & Hasbro Family Fun Giveaway Promotion Webinar Deck” . Once we click on the Newsletter item, it will redirect to another page with item Title, Description[if any] and Attachment[if any] ( See below screenshots)

Attachment

Title Description

Attachment

Also we have to mention for whom the newsletter belongs to, which can be seen on newsletter page as shown below, if you have check mark on both Corporate and Franchisee, it means that newsletter will be sent to both Franchisee and Corporate and vice versa.

Franchisee Newsletter Item: Yes

Corporate Newsletter Item: Yes

The document should contain the newsletter items with category wise we can find the category for the Newsletters items in CSA.

Login to CSAHelpdeskTasksNewsletter Info.

It will also give the list of newsletters items uploaded in TeamChurchs. Here we have to verify the Title(Name) and Category Name (See the below screen shot)

If any Newsletters items are found with attachment, it has to be downloaded and to be sent in email to Karen Crane and Sheryl Askew marking Praveen and Dev Team in Cc. We can download the newsletter items by right clicking on the attachment and selecting Save Target As

Below is the screenshot of Newsletter document format that we need to send to Client in Word document.

Title Category Name

Description

Attachment

Corporate Newsletter Item: Yes Franchisee Newsletter Item: No

Note: Any Escalations or issues need to inform / Email development team

Below is the sample News Letter Document and email screen shot.

NewsLetter 19-02-13.doc

Sample of NO Newsletters items for the week.

Sample of Newsletter items with word document and attachment.

4/26/2018 Church’s Chicken- Private & Confidential- Do Not Copy Author: IT Helpdesk