Proposal to Revise the Network and Systems Administration

Proposal to Revise the Network and Systems Administration Proficiency Certificate

1 Requested Changes:

It is requested that the Network and Systems Administration Proficiency Certificate description, student learning outcomes, and course sequence be revised.

This revision reflects the changes made on January 8, 2014, to the Bureau of Labor Statistics, U.S. Department of Labor Occupational Outlook Handbook, 2014-15 Edition (see attached). This document illustrated that in 2012, there were 722,400 jobs in the role of Computer Support Specialists (including Computer Network Support Specialists). The study projects a 17% growth in Computer Support Specialist jobs by 2022 (an approximate increase of 123,000 jobs). Community College of Philadelphia is in the perfect position to educate the persons who will fill the anticipated jobs between 2012 and 2022.

The high number of Charter, CTE and Vocational-Technical secondary schools in the School District of Philadelphia will greatly benefit from the revision to the Network and Systems Administration Proficiency Certificate. The updated student learning objectives, CISCO facilities and access to an existing certification testing center in the Center for Business and Industry will make Community College of Philadelphia a strong competitor in the recruitment of students desiring to further their careers in networking to levels of certificate or degree.

In order to achieve this goal, it is requested that CIS 204: Linux or Unix Operating Systems be removed from the certificate and CIS 256: CISCO CCNA Networking Routing and Switching II and CIS 257: CISCO CCNA Networking Routing and Switching II be added to the certificate. Removing CIS 204 from the certificate is desirable because presently, both of these operating systems (Linux and Unix) are utilized on “Single-Function” appliances that are highly disposable and replaced as opposed to performing maintenance. In addition, the control features of these devices are not standardized, so there is no universal text or application package to adequately cover the various devices on which the operating system might be installed. Offering CIS 256 and CIS 257 as an alternative to CIS 252 and CIS 253 in the certificate will expand students’ opportunities and employability as Computer Specialists. Requiring either CIS 252 and CIS 253 or CIS 256 and CIS 257 and removing CIS 204 as an option better prepares students to take certification exams after completing the certificate. Since students can currently take either CIS 204 or CIS 253, this change will not affect students in the current certificate. Many students are already taking all four courses (CIS 252 & 253 and CIS 256 & 257) to earn the CIS-IT degree.

2 Current Catalog Page

Network and Systems Administration Proficiency Certificate

Description: The courses in the Network and Systems Administration Proficiency Certificate are closely linked to professional certification from Comp TIA and Microsoft, and engage students in both the development of technical skills needed to support and maintain computer networks, and the application of analytical skills needed to analyze and manage computer networks. When completed, the courses may be applied to the Computer Information Systems Information Technology Associate in Applied Science Degree or the Management of Computer Information Technology Associate in Arts Degree.

Student Learning Outcomes: After completing the courses in the Network and Systems Administration Proficiency Certificate, students will be able to:

 Analyze, diagnose and repair common problems with the Windows operating system on a personal computer and on a network sever.  Determine the hardware and software needs for a common local area network (LAN) of personal computers, including the time needed to setup the network and the costs involved.  Set up and maintain a common local area network (LAN) of personal computers with the proper equipment.  Install and manage user accounts on a personal computer system and on a local area network (LAN) of personal computers.  Install and support peripheral equipment, such as printers, on a local area network (LAN) of personal computers.

Entrance Requirements: Students who possess personal computer application skills may test out of CIS 103 - Applied Computer Technology. Students who wish to seek employment as systems analysts may also complete CIS 270 - Systems Analysis and Design.

Network and Systems Administration Proficiency Certificate Course Sequence Course Course Title Prerequisites Credits

3 Number CIS 103 Applied Computer Technology 3 CIS 105 Computer Systems Maintenance 4 CIS 150 Network Technology 4 CIS 252 Windows Server Administration CIS 150 4 Linux and Unix Operating Systems CIS 204 CIS 104 or CIS 105 3/4 or Windows Active Directory CIS 253 CIS 252 Services Total Credits: 18 or 19 Successful Completion: Successful completion of the program requires a "C" grade or better in each of the courses listed above. In order to receive a "C" grade or better and thus demonstrate competency, students must complete assignments, exams and participate in class activities.

For More Information Contact: The Division of Business and Technology, Room C1-9, 1700 Spring Garden Street, Philadelphia, PA 19130, Telephone (215) 496-6164.

Industry Certification Preparation:  Microsoft Office Users Specialist certification in Word and Excel  Microsoft Windows Professional Certification Exam  Microsoft Windows Server Administration Certification Exam  Microsoft Windows Active Directory Services Certification Exam

4 Proposed Catalog Page

Network and Systems Administration Proficiency Certificate

DESCRIPTION: The courses in the Network and Systems Administration Proficiency Certificate are closely linked to professional certification from CompTIA, Microsoft, and CISCO and engage students in both the development of technical skills needed to support and maintain computer networks and the application of analytical skills needed to analyze and manage computer networks. When completed, the courses may be applied to the Computer Information Systems Information Technology Associate in Applied Science Degree.

STUDENT LEARNING OUTCOMES: After completing the courses in the Network and Systems Administration Proficiency Certificate, students will be able to:  Analyze, diagnose and repair common problems with the operating systems on business computers and on network servers.  Determine the hardware and software needs for a common local area network (LAN) of business computers, including the time needed to setup the network and the costs involved.  Set up and maintain a common local area network (LAN) of business computers with the proper equipment.  Install and manage user accounts on a business computer system and on a local area network (LAN) of business computers.  Install and support peripheral equipment, such as printers, on a local area network (LAN) of business computers.  Install primary networking devices (i.e. routers and switches).

PROGRAM ENTRY REQUIREMENTS: New students are required to take College placement tests at the time of entry. Students identified as needing developmental work must satisfactorily complete the appropriate English and mathematics courses as part of their degree program.

Students who possess business computer application skills may test out of CIS 103 - Applied Computer Technology. Students who wish to seek employment as systems analysts may also complete CIS 270 - Systems Analysis and Design.

5 SUCCESSFUL COMPLETION: Successful completion of the program requires a "C" grade or higher in each of the courses listed. In order to receive a "C" grade or better and thus demonstrate competency, students must complete assignments and exams and participate in class activities.

Course Course Title Prerequisite Credit Number s s CIS 103 Applied Computer Technology 3 CIS 105 Computer Systems Maintenance 4 CIS 150 Network Technology 4 Students should choose one series to complete their certificate: either CIS 252 & 253 or CIS 256 & 257 CIS 252 Windows Server Administration CIS 150 4 CIS 253 Windows Active Directory Services CIS 252 4

OR CIS 256 CIS 256 CISCO CCNA Networking CIS 150 4 Routing and Switching I CIS 257 CISCO CCNA Networking Routing and CIS 256 4 Switching II Total Credits: 19

For More Information Contact: The Division of Business and Technology, Room C3-1, 1700 Spring Garden Street, Philadelphia, PA 19130, Telephone (215) 496-6164; or the College Information Center (215) 751-8010.

Industry Certification Preparation:  Microsoft Office Users Specialist in Applications  Microsoft Windows Operating System Certification  CISCO Router and Switching Certification

6 Curriculum Map for: Network and Systems Administration Proficiency Certificate

The following table demonstrates how learning activities in specific courses map to these learning outcomes.

Key: I—Introduced R—Reinforced and opportunity to practice M—Mastery at exit level A—Assessment evidence collected

Programmatic Student Learning Outcomes

Analyze, Determine Set up and Install and Install and Install diagnose the maintain a manage support primary and repair hardware common user peripheral networkin common and local area accounts equipment g devices problems software network on a , such as (i.e. with the needs for a (LAN) of business printers, routers and operating common business computer on a local switches). systems on local area computers system and area business network with the on a local network Required computers (LAN) of proper area (LAN) of Courses and on business equipment. network business  network computers, (LAN) of computers. servers. including business the time computers. needed to setup the network and the costs involved.

CIS 103 I I I CIS 105 R, A I, A I, A M, A M, A I, A CIS 150 R, A R, A R, A M, A M, A R, A CIS 252 M, A M, A M, A M, A M, A M, A CIS 253 M, A M, A M, A M, A M, A M, A CIS 256 R, A R, A M, A R, A M, A M, A CIS 257 R, A R, A M, A R, A M, A M, A

7 8 Signature Approval for Changes Described in the Document

Signature Date

Department Head ______

Dean ______

Curriculum Development Coordinator ______

Vice President of Academic Affairs ______