Department of Food and Tourism Management

Hollings faculty

NUTRITIONAL SCIENCES DEGREE PROGRAMMES

INDUSTRIAL PLACEMENT STUDENTS HANDBOOK 2014 – 2015

NAME ------

PLACEMENT COMPANY NAME ------

MY WORK EMAIL ------

MOBILE ------

EMERGENCY CONTACT :

NAME………………………………………. MOBILE……………………………..

My Visiting Tutor is : ………………………………………………………………………………………………………….

Email : ………………………..………………………………………………………………………………………………………

Telephone : ………………………………………………………………………………………………………………………..

(please insert details immediately you receive notification from the placement office)

2 IMPORTANT CONTACTS

PLACEMENT UNIT ADDRESS:

FCT Placement Team Manchester Metropolitan University Hollings Faculty Righton Building Cavendish St Manchester M15 6BG

Nicky Smith Faculty Placement Manager : ++44(0) 161 247 2711 [email protected] Ilze Dziedataja Placement Tutor : ++44(0) 161 247 2430 [email protected] Placement Administrators : ++44(0) 161 247 2712 [email protected] Public Holidays and Emergency only : ++44 (0) 7771945457 Student life office: : ++44 (0) 161 247 2603 Juliet Leeks Student Support Officer : ++44 (0) 161 247 2500 [email protected]

3 Placement Team Message to You

“Dear student,

This is a crucial time in your personal development within the nutrition and food Industries. Whether you are galloping around the globe, or making out in Manchester, you must treat this as a golden opportunity to gain as much knowledge, skills and understanding of the workplace as possible.

There will be great days and there will be not so great days … Remember, we are only a phone call or an email away and always happy to speak to you. Your placement will be as successful as you want it to be …. The more you ask to be involved in your organisation, the more you volunteer and show that positive attitude that you have already shown by securing your placement – then the greater experience you will have throughout the year!

This Industrial Placement has been carefully selected by yourselves, so use it wisely; it is what you make of it. Keep in touch – send us a postcard to let us know you arrived safely and let us have your correspondence address and contact number…and don’t forget… have fun!”

Nicky Smith Ilze Dziedataja Placement Administrators Faculty Placement Manager Placement Tutor

4 LOOK AT YOUR STUDENT EMAILS ON A REGULAR BASIS !

5 C O N T E N T S Page

Placement Team’s message to you 4

BEFORE YOU START YOUR PLACEMENT 7 INTRODUCTION Linking documents Preparation

The Industrial Placement and Experiential Learning 8 Aims Your Placement Learning Experience Responsibility for Placement Codes of Practice : 1) University 2) Employer 3)Student Student Support and Guidance Monitoring the Quality of Industrial Placement

YOUR ROLE DURING PLACEMENT 16 As an Employee As a Trainee As a Student YOUR PLACEMENT LEARNING and COURSEWORK 26 Company Report, PDP Logbook Issues arising whilst on placement

ASSESSMENT 26 Introduction Assessment Objectives Assessment Package and Submission Details Assessment Criteria Health & Safety Sample Template 30

HEALTH & SAFETY GUIDANCE NOTES 35

USEFUL ADDRESSES AND CONTACT DETAILS

6 BEFORE YOUR PLACMENT COMMENCES

LINKING DOCUMENTS

This handbook provides detailed information about the Manchester Metropolitan University, Department of Food and Tourism Management work placement Period. It complements the ‘preparation for placement’ briefing and assessment documents. It should be read in conjunction with Health & Safety Guidance for Placement Students in the nutrition and food Industries at the end of this document.

All the templates associated with your placement year can be found on placement Moodle.

 You are much more likely to gain a 1st class or 2.1 Honours degree if you have successfully completed your placement year.

 You will be more employable after completing a sandwich degree.

 Placement Learning helps to put the course into perspective and greatly assists you with your final year.

7 THE INDUSTRIAL PLACEMENT AND EXPERIENTIAL LEARNING (Level 5, Year 3)

Why are you doing a placement? The Rationale

The Industrial placement period is designed to provide you with the opportunity to evaluate and develop your personal transferable skills and attributes within a real work environment. Whilst performing as a valuable employee, you will develop skills for lifelong learning.

This industrial learning experience (36 weeks, full-time work) is fully integrated into your course. The knowledge and skills gained in year 1 and 2, are taken into industry (year 3) to gain a contextual understanding that, in return, greatly contributes to a successful completion of your final year of studies (year 4). When you commence your final year, you will be able to analyse the industry holistically, taking a strategic focus within your studies.

The industrial placement programme helps you develop business awareness in an ever- changing world. The deliberate prolonged period is challenging, allowing time for adjustment to a new environment, new colleagues, develop self-discipline, and above all, personal responsibility for your own learning.

The Industrial Placement programme at Manchester Metropolitan University Hollings has been running for over 50 years and has developed and maintained strong links with industry partners in the UK.

Timing

Your placement period will commence between 1st June and 18th August 2014 at the end of the second year of the course and be completed by 18th August 2015 the following year.

1.3 The Aim of your Placement To provide you with the opportunity to develop your individual competencies and demonstrate vocationally relevant performance skills through practical experience within the nutrition and f ood industries:

1. To develop individual personal transferable skills/attributes, and provide evidence of that d evelopment

2. To develop business awareness, to build an appreciation of operational and business charact eristic

3. To develop and confirm career choices

4. To enhance graduate employability

8 Your Placement Learning Experience:

At the end of the placement period, you should be able to demonstrate your ability to:

Intellectual  Evaluate the nature of the business, and the quality of the service encounter.  Understand the organisations structure and its profile within the industry as a whole.  Identify the market position, and marketing methods used to promote the business.  Identify and describe customer wants and needs within the context of the unit, and the wide r economy.  Identify and assess the impact of external/internal influences on business performance.  Apply knowledge to solutions for practical problems within the business.  Research and analyse data directly related to effective business management.

Vocational  Demonstrate effective performance in maintaining a healthy and safe working environment.  Demonstrate an effective personal contribution to the operation of the business.  Identify evidence of achievement of a range of practical performance skills.  Demonstrate ability to plan and manage own learning and performance.  Understand the importance of reflective practice for professional development within the w orkplace.  Identify the development of effective interpersonal communication skills (including langua ge skills where appropriate).  Evaluate personal skills and relate them to potential future career paths.

Duration of your Placement

It is a requirement of YOUR course that you must complete 36 weeks full-time work, of betwe en 37.5 – 40 hours per week, within industry with ONE employer. You should have researched this in advance of the initial application process and must be prepared to work the contracted n umber of weeks agreed on commencement of the placement.

IMPORTANT

YOU MUST BE PREPARED TO FULFIL AND COMPLETE YOUR CONTRACTED NUM BER OF WEEKS. THE UNIVERSITY UNDER NO CIRCUMSTANCES WILL CONDONE THE BREAKING OF A CONTRACT, WHICH COULD HAVE IMPLICATIONS ON YOUR DEGREE (EXCEPTIONAL FACTORS BEING THE EXCEPTION). In some cases the emplo yer may offer the placement based on a 48/52 week contract. PLEASE NOTE Any student who leaves a placement before the contracted date will be referred to the Examinations Board for consideration and may be deemed to have failed the year.

RESPONSIBILITY FOR SOURCING A PLACEMENT 9 You are encouraged to look and find your own placement in co-operation with the Placement d epartment, however, you will also be guided to select from a list of established placement oppo rtunities that have offered placements to the faculty for the coming year. Responsibility for plac ement does not rest with the University, and this responsibility is deemed to have been discharg ed when a company offers the student a placement considered suitable by the University.

A student will be required to take full responsibility to find his/her own placement if that stude nt:

 Rejects an offer via a university placement employer for no valid reason  Fails to attend for an arranged interview  Fails to accept a placement position after attending 2 interviews and being offered an oppor tunity  Acts unprofessionally at the interface with industry  Does not provide the placement unit with pre-placement documentation when requested  Does not follow the placement application procedure and timing guidelines (as prescribed i n the Placement Briefing and Assessment Handbook – issued Sept 2014/15)

 This is an exciting, dynamic time and you need to be proactive and prepared.

 Companies choose to offer placements to our students because they are the best.

 Placements are a privilege, competition to be offered and secure a placement is high not only within MMU but also many other Universities.

10 CODES OF PRACTICE

The Employer, The Student and The University will: -

 Be aware of the course the student is following and the specific nature and objectives of a work placement and will endeavour to make the placement as mutually successful as possible.

The University will:

 Prepare the student learner for work – based learning within the framework of the nutrition and food industries.

 Advise on the content of work placements in order to provide learning opportunities that meet the needs of the business.

 Advise students according to the suitability of the chosen placement position, paying regard to the needs of the employer and of the learner.

 Providing year round access to general support from the placement unit and co-ordinate personal support via a named visiting tutor for the duration of the placement period who will: -

 Liaise with the Placement team in order to provide support for the student learner throughout the placement year.

 Notify the industrial mentor and the student in advance of visits to the organisation.

 Be conversant with the background of the student, their progress to date and the agreed framework of the work experience. This can be obtained from the placement unit.

 Visit the student on site of the placements on at least one occasion and on a second occasion where it is felt necessary. The necessity of a second visit should be the result of negotiation between the student, the employer and the visiting tutor.

 Include the following discussion points during the visit, when both the industry mentor and student should be seen:

 Evaluation of student performance and skills development measured against personal objectives as identified by the student  Student welfare issues  Suitability, content and progress with work-based project  Review and presentation of assignment to date (work in progress)  Health and safety issues including review of the Health & Safety Induction checklist  Possibility of future placements  Provide feedback to student

 Inform the Placement Co-ordinator and employer of visits which cannot be completed within the given timescale, and arrange suitable cover. 11  Respond to problems that may arise between visits.

 Complete the visit report form and return to the placement office immediately following the visit.

 Assess coursework and provide feedback for the student in both written and verbal forms.

 Evaluate the placement/employer suitability and provide advice to future students.

 Respond swiftly to problems.

 Maintain responsibility for the students throughout the placement year

 Provide liaison between the University and employers through expert advice and availability of consultancy.

 Maintain close relationships with regular partners and make efforts to fill ongoing placement posts year on year to encourage consistency.

 Co-ordinate the assessment of the learning.

The Employer will: Provide the student and the placement unit before the placement begins with:

 A letter of appointment/contract  A job description stating departments offered  Clear details of terms and conditions of employment including start date, hours of work and pay rates (This will usually be in the form of a written contract)  Clear details of health and safety standards, dress code and other company policies,

 Complete the University Health & Safety (HSE advised) checklist and return signed and stamped prior to employment commencement.

 Conduct Health and Safety, and fire training with the student within 2 weeks of employment commencement.

 Identify, and agree with the student, a placement mentor who will discuss opportunities and give advice throughout the placement year.

 Provide induction on the first day of employment covering the terms and conditions of employment, introduction to appropriate staff and mentor, dates for health & safety an d fire training, application of planned learning programme, grievance/disciplinary proc edures and welfare arrangements

 The Industry mentor will be responsible for the student during the period of work experience, and will be fully conversant with the aims and expected learning outcomes of the period. S/he should: -

12  Encourage the student to identify learning opportunities and recognise achievement.

 Provide regular feedback relating to the students progress, via periodic meetings at 3 monthly intervals (as a minimum). Such issues will include the students learning contracts, amendments to initial structured programme, opportunities for promotion, and academic assignments.

 Be available to meet the visiting tutor in order to discuss the student’s progress.

 Ensure that a final evaluation is made, both in the form of a 1-2-1 personal de- briefing, and provide the student with a written evaluation (See employers report in the assessment section)

 Notify the placement unit of any disciplinary proceedings being taken against the st udent and, in particular, before any action is taken, particularly if termination of a st udent’s placement is anticipated.

The Student will:

Conform to “Your role during placement” as detailed in the next chapter: a) As a Student b) As an employee c) As a trainee

STUDENT SUPPORT AND GUIDANCE

During the placement period, you will be under the direct supervision of the company industry mentor. In September, a named member of academic staff is allocated to each student as ‘vi siting tutor’ in order to provide support and guidance. They will usually visit you on at least on e occasion to assess your progress and monitor your welfare. If at any time the student or empl oyer needs advice, guidance or information, they should not hesitate to contact the placement u nit. The visit normally takes place at the end of the year or early in 2015. It is part of the criteri a to pass the placement year that you are available to meet with your tutor on the date / time req uested.

Disability Discrimination Act

The Disability Discrimination Act (1995) protects disabled students from discrimination in the field of employment. As part of this protection, employers have to make “reasonable adjustme nt”. If you consider yourself to have a disability and wish to discuss your needs on placement, please contact the Learning Support Unit at the University, in conjunction with the Placement Unit. Together, these two parties can discuss these needs with your employer.

13 MONITORING THE QUALITY OF YOUR INDUSTRIAL PLACEMENT

The standard of the placement is continuously monitored throughout. The systems utilised are many and varied. Performance indicators of experiential learning include: a) Codes of practice (i) University (ii) Employer (iii) Students

Visiting tutor reports  Review assignment  Review of Student/Placement provision with industry mentor  Review Health & Safety provision  Comments/action for future placements

Assessment of student’s Industrial Report from placement You will submit an industrial report for assessment of your learning outcomes. This assessment enables the student to link academic study with a current working environment. You must include a copy of your placement presentation slides with your report. It is from this piece of work that the visiting tutor and the placement co-ordinator will gain a clearer picture and a deeper understanding as to the qualitative nature of the position for purposes of developing the required transferable skills. Submission date is 07 August 2015.

Employer Reports The employer is required to give a three-part report on the experiential learning opportunities t hat the student was exposed to during their internship (see assessment section). This serves to f eedback the qualitative nature of transferable skills being acquired and the appropriateness of t he internship for future use.

Contact made by student and/or employer Responses to areas of concern are actioned very quickly. An investigation can be started imme diately from within the placement office. This may take the form of telephone calls, one-to-on e discussions, or personal visits made by the visiting tutor or the placement co-ordinator.

Post-placement de-briefing session On return from placement you are required to attend a qualitative de-briefing session organised by the group tutor. You will give a 10-minute presentation on your “Experiences whilst on pla cement”. This session is designed to achieve two objectives (i) Give the you a platform for dis cussion about your experiential learning (ii) Facilitate the evaluation of the placement experien ce for present and for future purposes.

NB You will also complete a post-placement student evaluation form regarding your expe riences on return to university.

14 YOUR ROLE DURING PLACEMENT

You should remember that the placement is part of your academic study and it requires your effort to make it a success. A good placement can lead to an offer of future employment. You are a representative of Manchester Metropolitan University and the Department of Food and Tourism Management that has a long and enviable relationship with industry, and you should behave in a professional manner. The reputation of the University and the future use of that placement will depend on you.

Your position is complicated by the fact that you are the linkpin in a triangular relationship between yourself, the University and the employer. You are acting as an employee, a trainee, and a student with different pressures and responsibilities to those of an employee alone.

To make the placement as mutually successful as possible, you should consider the following:

AS AN EMPLOYEE

Organisation Standard Practice

You must conform to the organisation’s regulations as described in documentation and/or as described during your induction or orientation sessions, consider the ethos of the industry and observe standard practice. This will apply to your time whilst at work and that away from the workplace. Organisations vary in the amount of information available and method of delivery. You should, however, receive instruction on the following: -

Name of Mentor Accident and First Aid Procedures Accommodation and Meal Arrangements (if applicable) Conditions of Employment Contract of Employment Disciplinary Rules and Regulations Duties and Responsibilities Discussion of Work Programme Fire Regulations and Fire-Fighting Arrangements Health & Safety Rules and Regulations Hours of Work (overtime, time off in lieu, etc) Line Manager/Supervisor Method of Pay (Rate, Deductions, Pay Slip, Tax etc) Method of Recording House Worked Security Arrangements Sickness Pay Scheme (entitlement, notification, sick-note) Standard of Appearance Required, Dress Code Standard of Work Required, Method of Assessing Performance Statutory Holidays and Annual Leave Entitlements Telephone and communication Systems Transport and Car Parking Arrangements Insurance Cover (employment, winter sports etc.) Do Remember, If In Doubt- ASK!

15 Sickness

Employers will have their own regulations regarding sickness, you must follow these procedures. In addition, you should notify the placement unit of any period of sickness o ver one week or any recurrent periods of sickness during which you are unable to work. You w ill need to take your NHS medical card with you, and arrange for temporary registration with a local doctor. If you are in overseas placements you should seek advice regarding entitlement to treatment before you leave (See also Insurance Section). You are strongly advised to take out a dditional medical insurance and in Europe have your EHIC (Health Care covering treatment for accident or unexpected illness).

Discipline

You are subject to your employer’s normal disciplinary regulations. You should pay particular attention to the need for honesty. You may be invited to participate in dishonest practices. If management uncovers these you, as a student, are particularly vulnerable to dismissal.

If you are disciplined for serious misconduct you may be deemed to have failed the Industrial Placement Stage by the Board of Examiners. You should note that serious misconduct might be considered to justify the commencement of exclusion proceedings from the University.

Holidays

Please note that you should never assume that you would be able to take a holiday or take time off. Holidays are usually by arrangement, bear this in mind before starting your placement, and don’t book anything prior to confirming that the timing is suitable to the organisation.

Relations with Colleagues

Your relations with management and other staff are very important. Many of the employees you will work with are competent and experienced and you can learn a great deal from them. You must, therefore, get on well with them if you are to derive the maximum benefit from their skills and knowledge. Although you should be taking note of your situation continuously, you should beware of criticising established organisational practices. Should you have any suggestions to make, you should discuss them with your visiting tutor or industry mentor.

The pay you get during practical training is taxable. It is a good idea to check with the Human Resources Department of your organisation to ensure they know you are a student for tax purposes. If you have any further queries, you should contact your local Tax Office; their address is in your local phone book under “Inland Revenue”. At the end of the placement collect a P45 Certificate.

NB. It is vital that all pay slips, tax forms are retained if claims for tax rebates are to be made.

16 Trade Unions

Whether you join a trade union or not is your decision. Your status in the event of a closed shop or union membership agreement in your unit is something you should discuss with the mentor or human resources department at the induction stage.

Equal Opportunities

Remember that Manchester Metropolitan University has an equal opportunities policy, and this behaviour extends to your work placement.

AS A TRAINEE

Mentor

On arrival, you should ensure that you are allocated an industry mentor by your organisation. This person should have overall knowledge of your programme and ideally should not change if you move departments. The mentor should help prepare your learning contracts and should be the person with whom you re-negotiate if changes are necessary.

Standard of Work

You should complete all work to the highest standards, be aware of the confidential nature of any work or projects, and be polite and discrete.

Initiative

Take responsibility for your own learning, when necessary ask for guidance. Be alert and show initiative, especially during the first weeks. Offer to undertake special assignments, optional courses or projects.

Observation

Be careful to observe all aspects of the management of the organisation e.g. planning and control procedures, human resource policies. It is easy to forget the aim of your time with the organisation, remember to make the most use of it.

AS A STUDENT

Prior to placement you must:

Ensure that the placement office approves your placement opportunity. In the case of University generated opportunities general information will already be on file. In the case of student-generated opportunities, firstly, you must ensure that your placement has relevance to some specific part of your course and, secondly, you are responsible for producing the following information, in order to seek approval:

Once having accepted the position you need to tell the Placement Office immediately and remove yourself from further planned interviews and the application process

17 The full address of the organisation, telephone number, contact name, and the date you expect to commence placement with confirmation of guaranteed number of weeks (36) and hours of work each week (min 37½)

A letter from your employer confirming that you have been offered a placement

A completed University Health & Safety checklist

Details of your training programme

Your contract of employment if available

Only once this approval has been given may you commence placement. We will notify you within one week of submitting the above documents if there is a problem wit the placement approval – no news is good news!

Attend the pre-placement briefings on assessment, work-based learning, your role and Health & Safety.

Meet the requirements of Level 5 of the course (the Placement Office will inform employers of any student who is excluded from the course following the summer examination boards).

Contact the placement organisation a day or two prior to arrival in order to confirm starting date and time, and that you are expected.

During placement you must:

Complete the Health & Safety Issues Checklist, and keep in your portfolio. Make it available to your visiting tutor when you are visited. The Health & Safety at Work Act and Fire training must be completed within 2 weeks of employment commencing. If it is not please contact your visiting tutor. Attend all Health & Safety training provided by the employer.

Act within the terms and conditions of employment laid down by your employer.

Aim to be good ambassadors for the University.

Keep the Placement Unit informed of any problems related to the placement, which cannot be resolved at local level

Facilitate tutor visits. You will receive notice of the visit and are expected to be available whether it takes place within normal working hours or not. You must have your assignment for assessment (work to date) available for discussion. If you are not to be visited, you will normally be notified of this prior to placement. Your designated tutor will manage the issues dealt with by another method of communication. Your tutor will aim to visit you towards the end of 2014 beginning of 2015. Failure to facilitate your tutor visit could have major implications on you progressing onto the final year!

Keep the Placement Unit informed of your telephone number and email/postal address during placement, sending a simple picture postcard can do this or by updating your personal details via MMU student portal.

18 Complete assessed coursework (a company report) by the due date. Any late submission will be deemed a fail.

On completion of placement, you must:

Ensure that the company report is submitted on Moodle by the due dates (see Assessment Section), including the completed employer assessment form as a means of accounting for yourself for the time spent in industry.

Arrange an ‘exit interview’ with your industrial mentor and use it as an opportunity to obtain feedback on your performance

Write a letter of thanks

Be aware that it is difficult to revert to being a student after spending a year in industry; you will need accommodation and to make plans in order to re-start your next Academic Stage, begin to make arrangements regarding these in plenty of time.

Prepare a short presentation of approximately 10 minutes to present to returning members of your tutor group and new first year students. This should include a brief outline of the organisation and unit in which you worked with an assessment of the skills you have developed

Be prepared to share your experiences with and provide information to other students who might be following you from Manchester Metropolitan University into the same organisation

Challenging situations during your work placement

The placement period is a time when you learn and develop your knowledge of operational and management techniques in industry. It is also time for you to develop your personal transferable skills and attributes. There will, no doubt, be times when you question the purpose of the year, when you have to deal with dilemmas both personal and professional. This is absolutely normal.

PLEASE MAKE FULL USE OF THESE LEARNING OPPORTUNITIES.

Keep records, identify situations and if things go wrong try to identify why and consider what could be done to prevent it happening again, and improve your performance.

Remember, this period is an opportunity for you to learn by doing, in an environment fully supported by the University.

Expect a phase when you will find life at work ordinary, stressful and even dull at times. If you are away from home, you may start to miss friends and family, remember to keep a positive attitude, telephone the placement unit or your visiting tutor for a morale boost.

Immerse yourself in the experience and take advantage of the opportunity, you will gradually come to understand the strengths and weaknesses of the organisation and yourself.

19 Remember to act at all times in a professional manner, do not be impulsive, and follow procedures. If, however, you are unable to sort out a problem, contact your visiting tutor for guidance.

If you deem that your safety is at risk, you should remove yourself from the situation and contact the Placement Unit urgently.

Personal liability and accident and injury whilst undertaking placement activities

Normally you will be covered by the placement organisation’s Employers Liability or Public Liability (or equivalent international insurance) for accident or injury whilst on the placement organisation’s property, or carrying out placement activities. If you are arranging your own placement confirmation that this insurance is in place must be received prior to agreeing the placement. A certificate of proof should be supplied by the placement organisation or the following minimum information should be recorded:

1. Insured’s Name 2. Insurer’s Name 3. Policy Number/Reference 4. Cover Provided 5. Inception Date 6. Expiry Date

Redundancy

During these current uncertain times with the economy, redundancy is becoming a more frequent word, as a student on placement you could find yourself in this uncomfortable position. Should this happen … PLEASE DO NOT PANIC …. You will not fail your placement year for something you have no control over. You should inform the placement office immediately and arrange to come in for a meeting to discuss your options. No matter how you feel you should also leave your employment in a professional manner.

Council Tax

As a full-time student you should be exempt from Council Tax during your placement year; ensure you have a copy of your Council Tax Exemption letter from the Faculty office. Replacement council Tax forms are available at a cost of £5. However, your situation may be complicated depending on the owner and other inhabitants of your accommodation. For further information, contact the billing authority or the Students’ Union Advice Centre.

Term-time Opening Hours: Monday – Thursday 9.30 am – 5 pm Friday 9.30 am – 4.30 pm

20 Registration and University Enrolment

You are required to enrol as a student, as you remain registered on your course for the duration of your placement experience and pay a % of the year’s course fees. Overseas students also pay a % of a UK student’s fees.

You will require access to the University library or other facilities during your period of work placement, particularly with assignments; therefore, you should organise access to the library with a new password or your current registration card at the Faculty Office to be validated for the academic year 2014/2015.

Student Loans Online information through student Finance England will explain in detail how to apply for a loan. Please note that loans are only available from the commencement of the academic year (late September), and not from the commencement of the placement period.

Students’ Union & benefits You are still members of the Students’ Union during your placement year and may renew your Students’ Union card accordingly. Students who are unable to renew their Union card in person are permitted to apply on line via the MMU Student portal. An INTERNATIONAL STUDENT IDENTITY CARD (ISIC) is available to you. It carries many benefits, including discounts on international travel and acting as a form of identification. You should consider arranging one prior to placement.

Term Dates Autumn Term 2014 Monday, 22 September 2014 – Friday, 19 December 2014 Spring Term Monday, 12 January 2015 – Friday, 27 March 2015 Summer Term Monday, 20 April 2015 – Friday, 26 June 2015 Autumn Term 2015 Monday, 21 September 2015 – Friday, 18 December 2015

Joining instructions will be on both the main MMU and Hollings Web sites.

Tuition Fees For the academic year 2014/2015 the university placement year fee has been set at £680. In respect of Student Finance loans IT IS IMPERATIVE THAT YOU MAKE AN APPLICATION FOR FEES TO YOUR LOAN COMPANY PRIOR TO COMMENCING THE PLACEMENT YEAR . If you fail to apply, you will be billed directly by the University and will therefore be personally liable for payment of fees.

Exam or Coursework re-sits

Should you fail level 5 coursework – resit coursework will be sent to you for completion by a set date in August – 2nd attempt. Should you fail an exam then you will be required to return to university in August to re sit – no matter where in the world you are on placement! You cannot trail a unit into level 6 it is therefore essential you pass all level 5 units in the academic year 2013/14 to allow progression to the final year in 2016.

21 To pass your placement year:  Write a company report  Complete 36 weeks, full-time work  Be there for your Visiting Tutor visit !  Get a satisfactory report from your employer !

22 ISSUES ARISING WHILST ON PLACEMENT

It is in the interests of all students to inform their Visiting Tutor of any problems they are experiencing whilst on placement which may adversely affect the satisfactory completion. All relevant information and appropriate documentation will be placed on the student’s file in connection with any issue, which might affect the satisfactory completion of the placement year. In the event of not being able to contact the Visiting Tutor, please contact the Placement Team.

If you don’t satisfactorily complete your placement year You will need to successfully complete your placement to progress to the final year of your degree. Obviously, there may be exceptional reasons for which you may be unable to successfully complete your placement, in each of these circumstances, the relevant Examination Boards will determine if you can proceed to the final year.

Students being dismissed by the employing organisation In rare instances there may be redundancies or dismissal. You should contact the Placement team and your Visiting Tutor as soon as possible. You will be required to attend a meeting to discuss and identify your opinions.

Student fails to complete the contracted number of weeks You are expected to complete your contract in full, and must not leave your place of employment unless this is specifically agreed between you, the University and the employer.

Sandwich placement tutors/visiting tutor resigns a student from placement Where the Visiting Tutors or Sandwich Placement Manager have to intervene at the request of the employer and remove a student from placement.

Student receives a poor appraisal Should you receive poor appraisals whilst on placement, your programme leader and placement manager will advise the appropriate Examination Board as to your suitability to proceed to the final year of your sandwich degree.

Placement is deemed to be unsatisfactory Should you fail to produce a satisfactory company report or if you are unable to complete your placement for legitimate reasons, you will have the opportunity to source another approved placement and complete this satisfactorily prior to re-joining the sandwich degree programme as normal. This will need to be approved by the Placement Manager, prior to the start of the placement.

23 YOUR PLACEMENT COURSEWORK

Your company report must be submitted via Moodle to your Visiting Tutor as a Word document. The deadline for submission is 7th August 2015. It must be minimum 1000 words long.

ASSESSMENT

INTRODUCTION

Due to the varied nature of workplace experiences and the differing personal learning needs of the student, your placement coursework is marked for the overall programme as a 'pass' or 'fail' only. You are required to achieve a minimum standard. The aim is to focus your attention on the learning taking place. Once you have successfully completed the placement you will be awarded 120 Practice Credits on your final degree certificate.

ASSESSMENT OBJECTIVES

These assignments are designed to help the student learner to maximise opportunities for personal and professional career development,

Assignment 1: A company report Submission date: 7th August 2015 (submitted to your Visiting Tutor via Moodle) The report demonstrates your understanding of the nature, type, size, structure of the business you are placed in. Your report (not less than 1000 words) should be written in a report format with clearly defined sections and appendices.

Assignment 2: Complete 36 weeks (or as agreed in the employer’s contract) full-time work. (Evidence must be provided) Through the completion of 36 weeks work experience, the student is able to experience the true nature of the industry, in both busy and quiet periods of the financial year. This period of work (normally with one employer) demonstrates stickability and commitment to the learning environment.

Assignment 3: Presentation (approx. 10 min) Submission date: 7th August 2015 This should be a PowerPoint presentation and it should include a brief outline of the organisation and unit in which you worked with an assessment of the skills you have developed.

Marking Criteria/Scheme: To demonstrate the ability to apply learned material to a real working environment. To produce a report that would be suitable of submission to potential employers in industry. Submission of all named documentation is required to successfully have completed your placement year.

24 ASSESSMENT 1 – “ A COMPANY REPORT ”

COURSEWORK DEPARTMENT OF FOOD AND ASSESSMENT TOURISM MANAGEMENT

Course Title: BA (Hons) Nutritional Sciences Unit Title: INDUSTRIAL PLACEMENT Topic(s)/Element(s): ASSIGNMENT 1: A COMPANY REPORT Issue Date: DATE Return 7th August 2015 Weight: 100% Date: Tutor, Room & Ext.: Nicky Smith Ilze Dziedataja [email protected] [email protected] tel: 01612472711 tel: 01612472430 Moderated by: Caroline Assessment Type: Coursework Herz Return/Submission Submit through Moodle Details

Date & Time @ 12 noon You may submit this no earlier than DATE. You must have received advice via (visiting) tutor prior to submission.

Instructions to Students: You are strongly advised to give 100% commitment to your employment and participate fully in your placement in order to gain the maximum value from this assignment and assist you in continuing your personal & professional development. A high standard of presentation is required.

Assessment One Task:

Analyse and evaluate the business environment in which you are working, in not less than 1000 words. You should show your understanding of the nature, type, size and structure of the organisation. Consider the following sub-headings for guidance:

 Job Description  Management diagram with structure indicating student’s position  Description of typical daily activities  Projects that you have made a major contribution to 25  Nature of the business  Market position within the industry as a whole  Ownership profile &/or sources of funding  Main objectives of the business (analysis of the mission statement)  Products &/or services  Quality standards & approaches for service quality  Customer profile & target market segment  Competitor profile & marketing methods  Organisation structure at unit level & the organisation as a whole  Employment practices & investing in people  External environmental influences which impact on the unit

REMEMBER in addition to the above you also need to prepare a 10 min presentation which you will be required to present upon your return to L6. You will need to submit evidence i.e.: print out of slides.

Assessment Criteria:

 To demonstrate the ability to apply learned material to a real working environment.  To produce a report that would be suitable of submission to potential employers in industry.

Essential reading:

Smith N. & Branston C. (2012). Industrial Placement Student Handbook, MMU, Manchester. Cameron S. (2009). Skills For Study And Employment. Prentice Hall: London. Fanthome C (2004). Work placements – a survival guide for students. Palgrave: London.

26 HEALTH & SAFETY INDUCTION CHECKLIST

Health & Safety Issues

Name of student……………………………………... Start date…………………………

Employer……………………………………………………………………………………….

The following items should be included in your induction into the organisation, preferably on your first day. Please check off the items below when they occur and inform your mentor of any items not covered within one week of the start of your placement. If, within 2 weeks, any items have not been covered, please inform the Placement Unit.

REQUIRED HEALTH & SAFETY INSTRUCTION Your SIGNATURE/ date Emergency procedures Safety policy received or location known Location of First Aid box First Aid arrangements (including names of first Aiders) Fire procedures and location of fire extinguishers Accident reporting and location of accident book COSHH regulations/requirements Display Screen Equipment regulations/procedures Manual handling procedures Protective clothing arrangements Instruction on equipment you will be using (list equipment) Other issues:

Signed………………………………………………….. Date……………………….. (By the employer)

Please keep this checklist in your portfolio and make it available for your visiting tutor to see when you are visited

27 EMPLOYER’S ASSESSMENT REPORT

END OF PLACEMENT

STUDENT’S NAME……………………………………………

This report should be completed at the end of the placement period. It should be given to the student for inclusion in their portfolio. It can, however, be sent to the Placement Unit at Manchester Metropolitan University direct and the student informed. This report may be used as a basis for a reference for the student.

Part 1 Please indicate, by ticking the appropriate boxes, where you would place the student’s level of expertise in each of the skill and attribute areas listed on the following sheets.

Part 2 Provide a report that indicates how the student performed on placement. Provide recommendations for future development

Part 3 Complete final sheet.

IT IS ESSENTIAL THAT THIDS REPORT IS GIVEN TO YOUR EMPLOYER FOR COMPELTION BEFORE YOU LEAVE YOUR PLACEMENT

THIS REPORT FORMS AN INTEGRAL PART OF YOUR COURSEWORK .

28 Your visiting tutor is required to submit a report on you and your overall placement experience – this a sample of the report they will be going through with you during their visit.

VISITING TUTOR REPORT

TUTOR NAME : …………………………………………………………………………………….

STUDENT NAME: …………………………………………………….………………………………

COURSE: ………………………………………………………………………………………….….

PLACEMENT UNIT NAME: ..……………………………………………………………………….

DATE/TIME VISITED: ……………………………………………………………………………….

DETAILS Starting Date:…………………Finishing Date (earliest)…………………………. EARNINGS: Salary:…………….. Overtime: ……….... Gratuities: ………….. ACCOMMODATION: Live IN/OUT Cost: ………….. Hours Worked (Average Weekly) …………… Sickness days taken……..… Holiday entitlement………….. Holiday still to take……..…...

PERFORMANCE REPORT – Please indicate the activities the student has been involved in to date and, in other words in the students ‘own words’ what have they been doing and identified experience gained to date. Please indicate students expectations for the remainder of the placement and areas they would like to develop/move into/gain experience in before they leave the placement.

TRAINING PROGRAMME Is the student following a Yes / No Please obtain for files, if available training programme?

Student’s general comments regarding overall training

HEALTH AND SAFETY ISSUES Has Health and Safety Training been YES / NO If so when : given as part of Induction?

29 Has the Health and Safety Checklist been YES / NO If so when : completed?

Students’s general comments regarding Health and Safety issues within the establishment

Visiting Tutor’s general comments regarding Health and Safety issues within the establishment (to include any action taken whilst on the visit)

a) If Health and Safety Training was not given at Induction or Induction was not received, visiting tutor MUST discuss this with the Management.

b) If the student has NOT completed the relevant sections, Visiting Tutor MUST stress the importance of keeping records/information up-to-date.

DISSERTATION DISCUSSION Please record content of tutor discussion re returning to final year and what to expect Consideration of Dissertation topic – could the placement research topic be used and developed for the student’s final year dissertation?

Gathering of data – not to miss out on opportunities

Start considering dissertation topic well in advance of returning in September Tutor to identify process

30 Manchester Metropolitan University

HOLLINGS FACULTY

DEPARTMENT OF FOOD AND TOURISM MANAGE MENT

HEALTH & SAFETY GUIDANCE NOTES FOR STUDENTS ON PLACEMENT 2014/2015

31 HEALTH & SAFETY

GUIDANCE NOTES FOR STUDENTS ON PLACEMENTS

CONTENTS

1. Action to be taken in an emergency 2. First Aid 3. General Safety 4. Fire 5. Electrical Hazards 6. Legal Framework 7. Insurance Notes

YOU ARE STRONGLY ADVISED TO TAKE OUT ADDITIONAL MEDICAL AND PERSONAL BELONGINGS INSURANCE TO OVERSEAS DESTINATIONS FOR THE DURATION OF YOUR PLACEMENT.

1. ACTION TO BE TAKEN IN AN EMERGENCY

Because of the wide variety of work that is carried out and the possible complex layout of the various buildings, it is not possible to produce a set of valid and detailed emergency instructions to cover every situation that may arise. For this reason, each employer has his/her own emergency instructions in relation to particular buildings. There should be in every building a notice setting out the procedure to be adopted in case of fire.

This instruction should be studied and committed to memory

There are certain points that apply to all emergency situations:

 You should commit to memory the standing orders for emergency action. You will have no time to read them in an emergency.

 Remember: you are expected to act in the spirit of the instructions. There is no substitute for common sense

 The most important consideration at all times is human safety

 Remember: if you become a casualty someone must rescue you, possibly at personal risk to themselves

 You should act quietly and methodically. You should not rush or attempt to pass others when leaving the scene of an emergency

 The senior person present should assume control of the situation, ensuring the safe evacuation from the premises of all persons present and be prepared to warn the Emergency Services, etc, of known specific hazards.

32 If you have to telephone for assistance in an emergency, the following information must always be given:

 Who you are  Where you are; ie the location and telephone extension from which you are telephoning  The nature of the emergency and what services are required  The exact location where assistance is required  You should ensure that the message has been correctly received by asking for it to be repeated back to you.

It is essential that the location be clearly defined. Local terminology should not be used because for instance, ‘the research site’ means very little to the Emergency Services.

It is important always to give the correct name for the building and the street where it is located. If the postcode is known that should also be provided.

2. FIRST AID: IF IN DOUBT, ASK

The following is advice on basic first aid for untrained people to use in an emergency. It is not a substitute for effective training. First aid is a skill requiring training and practice.

YOU SHOULD NOT ATTEMPT TO GIVE MORE THAN THIS BASIC FIRST AID IF YOU HAVE NOT BEEN TRAINED.

When giving first aid it is vital that you assess the situation and that you:

 Take care not to become a casualty yourself while administering first aid (use protective clothing and equipment where necessary):

 Send for help where necessary. Don’t delay;

 Follow the advice given below.

What to do in an Emergency

Check whether the casualty is conscious. If the casualty is unconscious or semi-conscious:

 Check the mouth for any obstruction;

 Open the airway by tilting the head back and lifting the chin using the tips of two fingers.

 If the casualty has stopped breathing and you are competent to give artificial ventilation, do so. Otherwise, send for help without delay.

33 Unconsciousness In most workplaces expert help should be available fairly quickly, but if you have an unconscious casualty it is vital that his or her airway is kept clear. If you cannot keep the airway open as described above, you may need to turn the casualty into the recovery position. The priority is an open airway.

Wounds and bleeding Use disposal gloves where available. Open wounds should be covered – after washing your hands if possible. Apply a dressing from the first-aid box over the wound and press firmly on top of it with your hands or fingers. The pad should be tied firmly in place. If bleeding continues another dressing should be applied on top. Do not remove the original dressing. Seek appropriate help.

Minor Injuries Minor injuries of the sort which the injured person would treat themselves at home, can be treated from the contents of the first-aid box. The casualty should wash his or her hands and apply a dressing to protect the wound and prevent infection. In the workplace special metallic and/or coloured or waterproof dressings may be supplied according to the circumstances, wounds should be kept dry and clean.

Suspected broken bones If a broken bone is suspected obtain expert help. Do not move casualties unless they are in a position that exposes them to immediate danger.

Burns Burns can be serious – if in doubt seek medical help. Cool the part of the body affected with cold water until the pain is relieved. Thorough cooling may take 10 minutes or more, but this must not delay taking the casualty to hospital. Certain chemicals may irritate or damage the skin –some seriously. Treat in the same way as for other burns. It is important that irrigation continues, even on the way to the hospital if necessary. Remove any contaminated clothing that is not stuck to the skin. Make sure that you avoid contaminating yourself with the chemical.

Eye Injuries All eye injuries are potentially serious. The casualty will be experiencing intense pain in the affected eye, with spasm of the eyelids. Before attempting to treat, wash your hands. If there is something in the eye, irrigate the eye with clean, cool water or sterile fluid from a sealed container, to remove loose material. Do not attempt to remove anything that is embedded.

If chemicals are involved, flush the open eye with water or sterile fluid for at least 10 to 15 minutes. Apply an eye pad and send the casualty to hospital.

34 Special hazards Electrical and gassing accidents can occur in the workplace. You must assess the danger to yourself and not attempt assistance until you are sure it is safe to do so. If the casualty has stopped breathing and you are competent to give artificial ventilation and cardiac resuscitation, do so. Otherwise send for help without delay.

Illness Many everyday ailments can arise at work. Giving medicines is not within the scope of first aid at work. Application of common sense and reassurance to the casualty is the most valuable help that you can give. If in any doubt about the seriousness of the condition, expert help should be sought. If the casualty has his or her own pain relief tablets they may take these as appropriate. People assisting should not offer medication of their own or belonging to others.

Record Keeping: It is good practice that any injuries or cases of illness that have been treated are recorded in a book. Include the following information in your entry:

 Date, time and place of incident or treatment;

 Name and job of injured or ill person;

 Details of the injury/illness and the treatment given;

 What happened to the person immediately afterwards (eg went home, went back to work, went to hospital)

 Name and signature of the person providing treatment.

This sort of information can help identify accident trends and possible areas for improvement in the control of health and safety risks.

If in doubt, ask.

3. GENERAL SAFETY

Introduction

The prevention of accidents in laboratories, stores, workshops and all other places of work is a duty of every individual using or entering them. Ensuring the safety of others is as important as the avoidance of personal injury. Everyone should make it his or her first task to become familiar with any special instructions issued for dealing with emergencies peculiar to the place in which he or she is working.

35 General safety rules Eating, drinking, smoking and the application of make-up in laboratories or when handling or working with chemicals is prohibited. Smoking may also be prohibited in many other areas as well. You should familiarise yourself with:

 The layout of the building

 The location of the fire-fighting appliances and how they work.

 Ways to get out of the building in an emergency, which may be different to the way you came in,

 The sites of telephones, and

 First aid arrangements

Remember: it may be too late to find out very much when an emergency actually happens.

Precautions whilst working in offices, back of house, etc A recent nation-wide survey has revealed that offices are the scenes of a substantial number of serious accidents every year. Most of these are avoidable. There is an increasing use of machinery in offices, eg paper-guillotines, duplicators etc, which should be operated only according to the makers’ instructions. Only maintenance personnel should remove the enclosing panels of machines.

Leads should not be allowed to trail in a manner likely to cause persons to trip over them or to pull over the item. You should not leave appliances in precarious positions nor use waste- paper baskets as ashtrays.

Care must be taken to avoid spillage of water in rooms in which there is electric power points set in the floors. It is possible in some circumstances for a person standing on such a wet floor to receive a severe, possibly fatal, electric shock.

When carrying files, you should not carry so many that your vision is obscured. Filing cabinet drawers should always be closed as soon as you have found what you want. The corner of a metal drawer can inflict a very painful injury. Open only one drawer at a time because more than one drawer open may cause a filing cabinet to tip forward.

You must never stand on revolving stools or chairs and should avoid using any chair or stool where steps are provided. A fall on to the end of a desk or an open drawer can cause a very serious injury.

You should not leave stacks of boxes, kit bags or files on the floor near doorways for people to fall over. Polished floors, particularly if waxed or wet, offer a hazard. You should never run on the polished floors of corridors or common rooms.

36 Work outside normal hours

Many companies have their own rules with regard to work outside normal hours, eg 0800 to 1800 hrs, Mondays to Fridays. Saturday, Sundays, Bank Holidays and other official holidays are usually regarded as outside normal hours, but not in the hospitality & tourism industry.

Extreme care should be exercised when working outside these times and then only with the explicit authority of the management of that organisation. It should be forbidden to perform operations deemed hazardous by the employer, or his/her nominee, unless some other person is within calling distance, and only after prior permission has been given by the Head of the Section or his/her nominee for the particular work involved.

Noise can cause damage to hearing, reduce efficiency or merely annoy. Damage to hearing can result from a sudden violent sound producing an effect as dramatic as the rupture of an eardrum. Continuous exposure to lower noise levels can, however, produce deafness.

In the latter case the impairment to hearing may pass unrecognised for a long period of time due to the insidiousness of the effect.

If you have any queries on safety matters: consult your supervisor or safety representatives.

4. FIRE

General Information

Applying routine precautions, some of which are set out below, can prevent most fires. When a fire occurs, the principal hazard to people is the smoke that is generated and most deaths at fires are due to asphyxia by smoke. Double doors in corridors and doors leading from kitchens, for example, are designed to retain the smoke to allow the remaining corridors to be used for evacuating the building. The walls of corridors have a specified fire resistance so that the fire can be contained in a small section of the building.

Means of Escape

Ensure that rooms, passages, corridors and stairways are not obstructed and that corridor fire doors are kept closed. If a room contains an emergency exit, make sure that it is unobstructed so that it is immediately available for use in an emergency.

Fire Extinguishers

Do not attempt to use an extinguisher unless you have received appropriate instruction and training and if it is safe to do so.

37 Discretion is essential in deciding the lengths to which first-aid fire fighting is pursued. Portable fire-fighting equipment is not designed to cope with extensive fires and it is important that first-aid fire fighting is pursued. Portable fire-fighting equipment is not designed to cope with extensive fires and it is important that first-aid fire fighting should cease and the location should be evacuated as soon as the effects of fire threaten the means of escape, the building structure, or otherwise indicate that it is out of control.

Although further action might reduce material losses no such saving can compare in importance with human safety.

Before attempting to fight a fire: always ensure the alarm has been raised and you are able to leave the area if the fire escalates out of control.

Ensure you know: the correct fire extinguisher to use and have received instruction in its use. For example, in a laboratory situation using the wrong choice of extinguisher can turn a minor incident into a major disaster.

Use carbon dioxide extinguishers with care: they can reduce the oxygen content of the atmosphere in a confined space to a dangerously low level.

There are many kinds of fire-fighting equipment in the workplace: it is the duty of everyone to know where they are located, and for what types of fire each one is intended. Whenever fire-fighting equipment has been used an immediate report should be made to the supervisor so that the equipment may be recharged or replaced.

Use of fire extinguishers

 Carbon Dioxide (usually black in colour) extinguishers are the type most generally used for electrical fires or in laboratories, and have several advantages in dealing with small fires. No mess is made and there is little danger of apparatus nearby being knocked over or damaged. They can be used where live electrical circuits are involved.

However, they have little cooling effect and until the extinguished material has cooled below the ignition temperature care must be taken to ensure that the fire does not re- ignite.

 Water (usually red) extinguishers discharging water under pressure from a carbon dioxide cartridge are recommended for use on fires involving paper, wood, etc. They must not be used on fires where there are live electrical circuits. They may be used for solvents miscible with water. It should be noted that the strong jet of water could itself cause damage.

 AFFF (Aqueous Film Forming Foam – usually cream)

Multi-purpose extinguishers are suitable for most types of fires (materials, etc) and are ideal for dealing with the majority of fires involving flammable liquids. The aqueous film prevents re-ignition of the fire with limited cooling properties.

38 Foam extinguishers may be used on immiscible liquids that are lighter than water, eg petrol and most oils. They must not be used where live electrical circuits are involved.

 Hose reels are usually sited in corridors or in large rooms, for use where extinguishers discharging water may be inadequate for the risk involved. They are intended to be used on fires involving wood structures, paper, fabrics etc. The hoses are usually of 22mm diameter and from 25-40 metres in length. Where a control valve is fitted, it is important to ensure that it is fully open before the hose is run out. Hoses fitted with automatic valves operate when between 1 to 3 metres of hose has been run off the wheel.

Fire/smoke-stop doors

Fire/smoke-stop doors may be installed throughout buildings so as to prevent smoke and h ot toxic gases circulating along routes to safety. These doors must not be wedged or propp ed open. They must be kept closed at all times after access and egress has been affected.

Fire Instructions

These appear in the Emergency Procedures for the organisation and possibly in the internal telephone directory. They should be displayed on notices in all buildings.

Fire detection systems

Fire detectors give an early warning of a fire particularly if the fire starts in an unoccu pied area. There are generally two types of detector used.

 Heat detectors contain either a bimetallic or thermistor device and operate when a rap id increase in temperature occurs. They are fitted in some kitchens, laboratories and c orridors. Other heat detectors operate when a fixed temperature can be anticipated in normal operation, eg oven rooms and kitchens.

 Smoke detectors contain an ion-chamber and detect the products of combustion. They are the most sensitive of the automatic detectors. Because of their high sensitivity, a single detector can protect large areas and these systems are found in most buildings.

All fire detectors are necessarily sensitive devices and can be easily activated to give a false alarm. Smoke detectors for instance can be activated by dust, steam or exhaust from petrol or diesel engines.

Misuse of fire-fighting equipment, e.g. hose-reels, fire extinguishers and fire alarms, may render it inoperable when required in an emergency and could even result in loss of life. Moreover it is a criminal offence that may result in the imposition of severe penalties by the Courts and disciplinary action by the employer.

5. ELECTRICAL HAZARDS

Two of the worst electrical hazards are careless or unskilled workmanship and faulty or worn out equipment. Neither of these hazards need arise. Electric and electronic supplies and equipment, including batteries and electrolytic capacitors can 39 be responsible for personal injury and even death. They can also cause fires and explosions. Remember some foreign colour coding of electrical leads differ from British practice. If in doubt ASK.

Electricity and Fire

The employer should have a system in place to ensure that all socket outlets; Switches, flexible leads and electrical appliances are in good condition. In case of fire involving electrical equipment, the first action to take must be to switch off the power supply to that equipment. You should extinguish an electrical fire with carbon dioxide, never with water or foam.

Use of electric points and equipment

Lead length should be adequate for the particular job for which the equipment is currently being used. In no circumstances should you interfere with the wiring or connections of any electric point or appliance. A duly authorised, competent person will carry out all necessary adjustments or modifications to wiring.

6. LEGAL FRAMEWORK

The following information applies to the legal framework within the United Kingdom. Equivalent requirements exist in many other countries.

The Health and Safety at Work Act 1974 (HASWA)/Health and Safety at Work Order (NJ) 1978

The Act/Order is based upon the concept of a general duty of care for most people associated with work activities.

The specific aims are to;

 Secure the health, safety and welfare of persons at work  Protect persons other than persons at work against risks to health or safety  Arising out of or in connection with, the activities of persons at work  Control the keeping and use of explosive or highly flammable or otherwise dangerous substances, and generally prevent the unlawful acquisition, possession and use of such substances.  Control the emission into the atmosphere of noxious or offensive substances.

General duties of employers Employers are required, as far as reasonably practicable, to:

 Ensure the health and safety and welfare of employees  Provide safe plant and systems of work  Ensure safe use, handling, storage and transport of articles and substances  Provide information, instruction training and supervision  Maintain a safe place of work and safe means of access and egress.

General duties of employers to employees 40 The effect is to make criminally enforceable the common law duty to take reasonable care for the safety of employees. This includes the requirement, as far as reasonably practicable, to ensure:

 Employees know the risks  Employees know the precautions  The precautions are available  Employees know the precautions available

General duties of employers to persons other than employees

 Employers have a general duty to protect anyone affected by the undertaking, eg the general public. Regulations:  Require information to be given to persons affected, eg living near the plant  Prescribe situations regarding emission of fumes smoke, etc  Place duties on persons in control of premises in relation to harmful emissions into the atmosphere.

Duties towards the customer

Duties of those who design, manufacture, import or supply and install articles or substances are to:

 Ensure that they are safe and without risk to health  Carry out tests, examination and research (or have it done on their behalf).  Provide adequate information regarding proper use, maintenance etc  Install or erect plant and equipment safely

The duties can be relieved by a written undertaking from the supplier that he/she will take the steps to ensure that the article or substance will be safe in use or while being cleaned, maintained etc.

DUTIES OF EMPLOYEES No levy on employees is permitted for the provision of statutory protective equipment. Employees must:

 Take reasonable care for themselves and others (inc staff, management & customers)  Co-operate with the employer and use safety appliances  Not recklessly and wilfully interfere with safety appliances.

Written safety policies Companies must prepare and revise, when necessary, a written statement of their general policy towards health and safety at work setting out:  The organisation – ie who is responsible  The arrangements – ie what is to be done

41 Safety representative and committees Trade Unions may, in accordance with Regulation, appoint safety representatives, and ask for a safety committee.

There is a duty on an employer to enter into consultation with whose functions and rights are prescribed by Regulations.

Disclosure of information - Inspectors may tell safety representatives what they ask the firm to do.

Powers of inspectors - Inspectors have wide powers of:  Entry  Inspection  Interview of persons  Collection of information  Photographing and recording  Taking samples  Seizing dangerous substances or plant  Taking written statements

Enforcement Improvement Notice This requires an organisation to take remedial action within a specified period. Failure to comply incurs up to a £20,000 fine (or unlimited fine on indictment)

Prohibition Notice Activities giving rise to imminent danger must cease on the date stated – which may be immediate. Failure to comply incurs a £20,000 fine or, on indictment, an unlimited fine and up to two years imprisonment.

Codes of practice These are admissible as evidence in determining practicable, reasonably practicable and by practical means.

Other offences These can incur a £20,000 fine on summary conviction or, on indictment, and unlimited fine and up to two years’ imprisonment

Appeals Employers may appeal to an Industrial Tribunal within 21 days against ‘Improvement’ and ‘Prohibition Notices’.

Improvement Notices are suspended until the appeal is heard, but not Prohibition Notices.

Prosecution is the ultimate deterrent. Prosecutions can be taken out against corporate bodies or individuals but in all cases the onus of proof lies with the accused, ie an organisation or individual is deemed to be guilty and must prove they exercised all due diligence or took all reasonable precautions to prevent the incident happening. 42 Overseas Placements – Insurance

1. Personal Accident and Personal Possessions

MMU’s policy does not provide travel insurance cover for students whilst abroad. Ev en if it is an excursion arranged by MMU, it is the student’s responsibility to arrange t ravel insurance. Students should ensure that the policy they choose includes cover for illness and incidents abroad. This should include health care treatments, legal costs an d return to home expenses. Students will also need to check that the policy includes ad equate cover for any personal items that they plan to take abroad. If students are travel ling within Europe, they should also arrange an EHIC card (Health Care covering trea tment for accident or unexpected illness):

http://www.nhs.uk/NHSEngland/Healthcareabroad/EHIC/Pages/about-the- ehic.aspx

It is the student’s responsibility to provide complete and accurate information when taking out the insurance policy while it is in force. Failure to disclose any material information could invalidate the insurance cover, which could mean that part or not all of a claim may be paid. Therefore, it is important that the reason for travel and the activities the student will be undertaking should be disclosed before the insurance policy is placed.

2. Personal Liability

When setting up a placement abroad, confirmation that the student will be covered under the Public Liability and/or Employers Liability insurance of the placement organisation will be sought during the Hollings pre placement approval process. This should cover the student for any negligent actions that cause harm to other whilst on placement. In some countries, it is not a legal requirement for companies to cover the students under their policies. In this instance, MMU’s Travel policy can come into play and students can also be covered for Personal Liability (e.g. clinical negligence), however details of the trip will have to be sent before hand to the Insurance Officer so the insurers can be notified and cover confirmed. Information will be sent the placement administrator BUT it is essential you inform

43 USEFUL ADDRESSES

HOLLINGS FACULTY Manchester Metropolitan University Hollings Campus Righton Building Cavendish Street Manchester M15 6BG

STUDENT LIFE OFFICE, FOOD AND TOURISM MANAGEMENT SECTION Tel: ++44(0) 161 247 2603

Programme Leader: Anne Turner 01612475931 [email protected]

VISITING TUTOR Telephone ++44(0) 161 247 2600 and ask for tutor by name

STUDENTS' UNION Manchester Metropolitan Students' Union 99 Oxford Road MANCHESTER M1 7EL Tel++44(0) 161 273 1162

STUDENT SERVICES Manchester Metropolitan University You may be overseas or out of Manchester, but you are a Manchester Metropolitan University Student and entitled to use the following services

Hollings Student Support Officer : Juliette Leeks 0161 247 2500 ([email protected])

MMU Disability Services 0161 247 6480