Sales Associate Job Description

Job Descriptions: Cashier/Sales Associate Standard 5&10 Ace, Laurel Ace and/or Marin Ace

LAST UPDATED AUGUST 9, 2017 Position Summary We are seeking friendly, courteous sales staff who excel at a variety of responsibilities from cashiering to customer service, to merchandising and stocking. You should be a service-oriented individual seeking challenges and opportunities who thrives in a local business.

The primary responsibilities of the Cashier/Sales Associate position are to maintain outstanding customer service, ring customers at point-of-sale, generate sales, merchandise product, and support the store management team.

Retail experience is preferred, although a passion for people and a positive, cheerful attitude is the key to being hired. This is a great chance to work in a classic retail environment that employs many longstanding team members from diverse backgrounds. You will be required to work at least one weekend day, and must be able to speak and write English proficiently.

Major Responsibilities The major responsibilities for this position include:

 Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards

 Maintain awareness of all promotions and advertisements.

 Execute the daily operational, day-to-day goals and priorities assigned by store management

 Assist in the training and development of peers

 Actively participate in daily huddle meetings

 Uphold merchandising and store cleanliness standards

 Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized

 Responsive of safety issues

 Conscious of shoplifting activity

 Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders

 Solicit customers to open an Ace Rewards card

 Answer customers’ questions and provide information on procedures and policies Minimum Requirements The minimum requirements for this position include:

 Education/Training: High School degree, some college preferred. Posses a vast product knowledge of hardware related products along with a willingness to learn.

 Experience: Sales and marketing experience with retail programs, establishing relationships and working with customers

 Previous experience in a retail environment either in marketing, sales, or back office.

 Skills/Knowledge: Knowledge of retail computer systems, MS Word and Excel a plus.

 A commitment to service excellence and customer satisfaction

 Solid team player with excellent interpersonal skills

 Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task  Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business Physical Requirements The minimum physical requirements for this position include:

 Must be able to lift 40 pounds frequently to load and unload customer orders.

 Ability to stand for an extended period of time

 Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth. Salary and Benefits Salary based on experience. Great benefits including health & dental insurance, vacation and sick pay, 401k, and employee discount for those with qualifying hours.

Standard 5&10 Ace, 3545 California Street, San Francisco CA 94118 www.Standard5n10.com – applications to [email protected] Store Hours: Mon-Fri 8:30am – 7pm, Sat-Sun 9am-6pm

Laurel Ace, 4024 MacArthur Blvd, Oakland, CA 94619 www.LaurelAce.com – applications to [email protected] Store Hours: Mon-Fri 7am-7pm, Sat-Sun 8am-6pm

Marin Ace, 180 Merrydale Road, San Rafael, CA 94903 www.MarinAce.com – applications to [email protected] Store Hours: Mon-Fri 7am-7pm, Sat-Sun 8am-6pm

TO APPLY: For your application to be considered, please do not send with resume attachment. Cut and paste resume in replying email, and please include the answers to all three of these following questions:

1) Why do you want to work in our store?

2) What kind of job are you looking for?

3) Please explain why you think you are qualified for this position

Send your email with resume and answers to:

 San Francisco: [email protected] subject: Cashier/Sales Associate Application

 Oakland: [email protected] subject: Cashier/Sales Associate Application

 San Rafael: [email protected] subject: Cashier/Sales Associate Application

Job responsibilities may change based on the needs of the business.