Concept of Operations and Requirements

January 2009

Concept of Operations and Requirements (Revised and Abridged)

Defense Parts Management Portal DPMP

1 Table of Contents

Introduction...... 4 Goals and Objectives...... 5 Scope...... 6 Governance...... 7 Business Rules and Topics...... 7 DPMP System Overview...... 11 High-Level Functional Requirements...... 15 DPMP Structure and Design...... 15 DPMP Support Features Overview...... 15 DPMP Core Functionality Overview...... 16 DPMP Functional Support Features...... 18 What’s New?...... 18 About the DPMP...... 19 Search the DPMP...... 20 DPMP Calendar...... 20 DPMP Site Map...... 21 Navigation Tracking...... 22 Feedback...... 23 Join the DPMP Community...... 24 DPMP Core Functionality...... 24 Community Connections...... 26 Community Connections - Government Segment...... 31 Community Connections - Industry Segment...... 33 Community Connections - Defense Support Contractor Segment...... 37 Community Connections - Associations Segment...... 37 Community Connections – International Organization Segment...... 38 Tools and Services...... 39 Tools...... 39 Services...... 41 Life Cycle Parts Management...... 43 Knowledge Sharing, Collaboration, and Information Exchange...... 46 Collaboration...... 47 Knowledge Sharing...... 48 Information Exchange...... 48 Part Information Repositories...... 50 Education and Training...... 53 Appendix A: DPMP Development Approach...... 54 Users and Use Cases...... 55 Impacts and Risks...... 55 Portal Testing – Alpha and Beta...... 56 Portal Development Plan...... 56 PSMC Members...... 57 Community Connections & Part Sources Functional Design Sub-Committee (PSMC)...57 Brian Mansir...... 57

2 Appendix B: Part Selection Utility – Pin Point...... 58 Appendix C: Preferred Parts...... 75 Appendix D: The Village Green...... 76 Appendix E: Government Organizations...... 79 Appendix F: Industry Organizations...... 80 PSMC...... 80 Associations...... 82 Appendix G: Tools...... 83 A Business Case for a Defense Parts Management Portal...... 96 Part Standardization Business Opportunities...... 97 Avoided Costs:...... 98 Direct Savings:...... 99 Conclusion:...... 101

3 12/26/2007 Concept of Operations and Requirements Defense Parts Management Portal DPMP Introduction

In 2004, DSPO chartered the Parts Management Reengineering Working Group (PMRWG), a Government and Industry team, to examine defense-related parts management and to reengineer the discipline where necessary make it more effective. In October 2005, the PMRWG issued a report titled “Better Serving the Warfighter: Improving Parts Management to Achieve Interoperability, Reduce Logistics Footprint, and Lower Life Cycle Cost”.

The report contained eight major recommendations for improving defense-related Parts Management in both Government and Industry. After the final report was released, the PMRWG disbanded. Subsequently, the Defense Standardization Program Office (DSPO) chartered another group, the Parts Management Reengineering Implementation Process Team (PMRIPT) to implement the recommendations. The PMRIPT focused on implementing the top four recommendations:

1. Make Parts Management a Policy and a Contractual Requirement, 2. Revitalize Parts Management within Systems Engineering, 3. Create a Life Cycle Part and Component Center of Excellence (LCPC COE), 4. Develop Improved Parts Management Tools and Metrics.

4 This Concept of Operations (CONOPS) document addresses the third and fourth recommendations. In the intervening months between release of the PMRWG report and chartering the PMRIPT, the concept of the LCPC COE evolved to become “Create a Defense Parts Management Portal (DPMP). The DPMP addresses all of the functions originally envisioned and expands on those concepts. This CONOPS is a dynamic and evolving document intended to contain and communicate DPMP requirements.

The DPMP concept is broad and inclusive. The portal is intended to be a single point of entry for finding just about anything that is parts management related. It should provide access to all web accessible resources of importance within the parts management community, both government and industry. This includes easy navigation to organizations with relevant roles or responsibilities, part and component sources, tools, services, information resources, documents, policies, templates, or other resources with parts management applicability, such as the DMSMS portal.

Goals and Objectives

The PMRWG report cited many issues upon which the DPMP can have a positive impact. But primarily, implementing the portal comes down to making defense-related parts management less difficult and less costly. Many factors converge to make parts management difficult and costly.

. Parts management is difficult – Data exists in numerous, diverse information systems – Many systems cannot communicate or exchange data – Some systems are old and difficult to use – Systems contain data that are duplicative, incomplete, or inaccurate

. Parts management is costly – Part and component selection – Part and component cataloging / documentation – Part and component logistics support / footprint management – Part obsolescence and DMSMS issues

In 2006 the DSPO chartered the PMRIPT to implement the top four recommendations. The PMRIPT portal working group sought DPMP strategies and solutions that could:

. Lower costs . Enable more efficient & effective parts management . Improved communication and collaboration . Provide access to valuable tools and resources . Provide resources to improve data quality . Provide resources to enable low cost data conversion to a community standard . Provide access to unique portal presence for every community member company

In particular the DPMP is intended to address the following goals and objectives:

. Improve parts management throughout DoD – Eliminate duplication – Improve data accuracy – Reduce errors – Decrease costs – Enable effective data system management

. Promote and support increased standardization – Lower life-cycle costs, shorter customer wait times, and fewer DMSMS events – Increased quality, reliability, and efficiency.

. Promote data sharing and parts-related research – Enable easy and effective conversion to a common data exchange standard

. Permit greater integration of parts data resources between government and industry – Promote and facilitate increased win-win voluntary data sharing

. Provide a single point of entry for parts management data and tools – Promote and facilitate creation of a shared parts management community and network Scope

The DPMP is potentially very large, at least in terms of the number of stakeholders or participants involved. The DPMP resides on a host server operated and maintained by LMI. The design intent is to keep the technical content that will reside on the host server as small as possible. Technically complex elements or destinations that require extensive development or support efforts will reside on servers owned and maintained by outside participating organizations. The content and functionality residing on servers owned by participating organizations will be created and maintained by those organizations.

The DPMP distributed design concept is similar to that of web-based applications such as Wikipedia, Face Book, or You Tube In such applications, content is user created and is maintained by the members who use resources provided through the application’s portal. The DPMP will provide users with a functional framework, logical navigation pathways, functional utilities, and interface capabilities (a bridge page) that will connect customers with content providers (members or bridge page-owning organizations). Customers will use to portal to find and access the parts-related resources they seek using the portal’s logical navigation structure. Content providers or member organizations will create or make available information, tools, or other parts-related resources that the member organization wishes to make available to its potential customers. In this

6 manner, the DPMP becomes an information exchange forum or marketplace for the parts management community.

The size and range of portal destinations and content will be largely determined by what the member organizations are willing to offer to their potential customers and by the degree to which members will use the portal to address their parts-related needs. The size of the user base will ultimately be determine by the degree to which member organizations will invest in or offer products and services through the DPMP. Success of the DPMP will hinge greatly on the ability of the DSPO, Part Standardization Management Committee (PSMC), and the other early member organizations to encourage or entice organizations across the parts management community to join and use the DPMP as a primary access point to parts management resources.

The core of the DPMP is defined only by the content that will actually reside on the host server. This core should be limited to those resources necessary to make the DPMP operational and useful. Functionality that enables the portal, and information specifically related to the portal, may also reside on the host server. Resources necessary for operating or maintaining the portal will also reside on the host server or on other servers specifically intended to directly support DPMP operations and administration.

Resources developed by the portal team that are required to operate, maintain, or upgrade the DPMP will be by definition to be part of the DPMP core. Also considered to be core will be organizational interface / bridge pages. Bridge pages, however, will be designed and maintained by DPMP member organizations. Member organizations will use their bridge pages to offer information and resources to the parts management community. Member organizations must obtain a DPMP account in order to gain administrative rights and control over their respective bridge pages.

Governance

The owning organization and ultimate governing authority for the DPMP is the DSPO. Three organizations chartered by, reporting to, or working for DSPO will be responsible for general governance and support operations. The PSMC advises DSPO and provides general governance for the DPMP. LMI hosts the DPMP, supports and maintains the system, and serves as the portal design authority. LMI, working with DSPO and PSMC, leads the DPMP concept development and architecture design efforts.

Business Rules and Topics

The PSMC takes the lead in defining and developing business rules for the DPMP. These include rules for content and for conduct for the DPMP. The key topics for these rules are:

7 Legal Responsibilities

 All DPMP participants (Defense Standardization Program Office, Government- Industry Data Exchange Program (GIDEP), Parts Standardization Management Committee, LMI, XSB, etc.) must understand and address any applicable legal requirements  DPMP must inform all users about any legal requirements applicable to them

Bridge Page Content

 All content shall be relevant to the parts community  All content shall be appropriate for a public access website  All content shall be legitimate and legal (not counterfeit, not deceptive, not fraudulent)  All content accessed from a bridge page shall be to a source destination outside the portal.  All content shall comply with copyright law  Bridge page content shall not violate proprietary rights of other organizations  Bridge page content shall not contain negative references or statements about competitors or other DPMP member organizations

Code of Conduct

 Bridge pages shall not be used for any illegal purpose (link to porn, etc.)  Bridge pages shall not be used for any harmful purpose (virus, etc)  Bridge pages shall be managed only by authorized administrators  Bridge page owners shall have a process to validate and maintain page accuracy  An organization with bridge page access shall not share user ID and passwords or grant such access to any other organization. Each organization must obtain its own access rights. Provisions may be made to permit third party organizations to perform bridge page development or maintenance tasks.

Compliance

 Understand and comply with ITAR requirements  Understand and comply with Government laws and web rules and regulations  Understand and comply with DoD web rules and regulations (e.g., Section 508 compliance).  Understand and comply with DPMP rules

8 Authorization and control of a bridge page

 Organization/administrators that control bridge page content shall have a DPMP account  Organizations must pass DSPO/PSMC defined screening criteria before being granted an account.  Organization that are debarred from doing business with the U.S. Government, or in any other manner determined to not be a trusted source, will not be eligible for DPMP membership and shall not be granted DPMP membership

Penalties for violating rules governing bridge page content and conduct rules

 Organizations or individuals that violate the rules and regulations may have their bridge page closed and removed from the DPMP site.  An appeals process shall be available to review closure decisions  A closed site will remain closed during the appeals process and only be reopened following a favorable appeals decision  Closure resulting from illegal activity may be referred to appropriate legal authorities  Organizations that fail to maintain accuracy and connectivity of a page and are notified or advised to correct the deficiency shall have 30 days to address to issue. Failure to do so may result in loss of DPMP control privileges and loss of bridge page site.

Bridge Page Attributes

 A page should reflect the organization’s brand  A page should be relevant to persons involved in parts management  A page should provide information and links to parts management-related resources  A page should provide a basic profile of the organization, its location, and points of contact. The organization’s policy on parts, its programs and relevant projects and links to other destinations may also be featured.  A page should identify and link to tools, products, and services that the owning organization has to offer to others in the parts management community  A page may identify links that if selected will require the user to have a user name and password in order to access the linked destination  A page should offer value to users and not contain or link to content that may be offensive to any members of the parts management community

9 : Add the following sections!

Becoming a DPMP member organization Maintaining member bridge pages Allowable content on a bridge page Protocols for conducting DPMP transactions

10 DPMP System Overview

This section provides an overview of various facets of the DPMP concept.

Simple, Rapid, and Intuitive Navigation Design

The initial portal release must be sufficiently clear and simple in its navigation design to enable the first time visitor to intuitively use the portal to access and explore a variety of sites of interest. The design and the supporting server/system must be sufficiently fast and responsive so as to not frustrate a first time visitor. The system should contain clear yet simple information to permit a first time visitor to readily grasp the vision, portal concept, and potential to make parts-related work faster, easier, or less expensive.

DPMP Core Functionality

The DPMP main menu contains several core functions. These functions constitute the starting points for the key navigation paths found in the portal. These core functions or navigation starting points include:

. Community Connections . Part and Component Sources . Tools and Services . Knowledge Sharing and Collaboration . Life Cycle Parts Management . Part Information Repositories . Education and Training

Each of these functions will be explored in more detail in the next section of this document.

DPMP Initial Content

The initial portal release must have sufficient content to clearly convey the vision and the portals potential value. This will require PSMC government and industry participants, the earliest members, to demonstrate DPMP potential by designing and populating their bridge pages as completely and professionally as possible. The initial menu of links to Community Connections organizations should be sufficiently robust as to offer most early visitors new resources they might not have otherwise known about. The initial portal release should offer initial visitors access to some new tools or services many of which they might be unfamiliar. The initial portal must convey sufficient promise to encourage most visitors participate in the development process by providing feedback or offering new connections that would make the portal more attractive for them.

11 DPMP Access and Membership

The DPMP will provide open access to the general public. In general, use of the DPMP system will not require a username or password. Portal users that wish to be granted any degree of administrative control over information contained within the portal, including bridge pages, will be required to obtain a GIDEP account. Users holding a current GIDEP username or password, and will be considered to be DPMP members.

DPMP Single Sign-on Capability

Members of the DPMP who wish to take advantage of a single sign-on capability for easier access to password controlled areas accessible through the portal must also have a GIDEP account and qualify for single sign-on capability. Those individuals from organizations with GIDEP accounts will be listed in a centralized credentials repository to enable single sign-on capability and authorized individuals must comply with all applicable security requirements or constraints levied by Government or other participation organizations, where applicable.

Government and Industry Collaboration

DPMP development will require a joint government and industry collaborative effort. The PSMC, a joint government-industry body, will play a major role in portal development. To a large degree, PSMC member companies will function as a steering committee for the portal development process. Many PSMC members have been involved in defining the portal from the outset and experience so far indicates that the necessary partnership elements are already available and viable. Both government and industry have equal stakes and potential benefits from the creation of a successful portal. Achieving the necessary synergy to make the portal successful in the long term will require sharing information and resources at a level significantly greater than, and different from, traditional programmatic relationships.

Off-the-Shelf Portal Technology

Industry standard web based technologies; programming languages, and government approved supporting products will be used in the system. Enabling technologies that support portal development and operation are readily available, such as MS SharePoint and similar products. The portal will initially be developed using MS SharePoint to minimize the difficulty of portal maintenance and to enable easy migration to newer and evolving platforms. Off-the-shelf components, such as pre-packaged web-parts, will be used to the maximum extent feasible to reduce development costs and to optimize system performance.

Lean Design

To minimize the resources required to field the portal, the design will be a lean as possible. Using a lean design, the features and content hosted on the GIDEP server will

12 consist primarily of navigation capability and connectivity through hotlinks to destinations and web accessible resources that already exist. Destinations reached through portal navigation will generally reside outside the portal boundaries and be hosted on servers located at, or provided by, the linked organizations. This approach is intended to minimize portal development and maintenance costs, enable rapid fielding, and to reduce the potential risks of any portal feature competing with, or adversely affecting, any existing business or enterprise.

Business Friendly Design

The lean portal design is intended to be “business friendly.” The portal must provide a clear value to part community businesses sufficient to persuade them that participation is in their best interest. For businesses, the portal should offer increased public visibility and enable improved access to potential new customers, assure competitive parity with other competitors who participate in the portal, or potentially offer a competitive advantage over those competitors who choose not to participate.

User Friendly Design

The lean portal is intended to be very user friendly. The portal must provide users with simple user interfaces and navigation. The portal must provide easy access to most or all, of the resource destinations that parts management community members currently employ to perform parts-related work. The portal must provide clear value and ease of access sufficient to persuade parts management community members to access tools and perform part-related work through the portal rather that through current avenues, systems, and process.

New Capabilities

When new capabilities are required, and for which no off-the-shelf capability exists, the preferred approach will be to seek out and encourage entities outside the portal team to develop and to make available the required capability. An example of such an effort might be an effective part selection query tool that can successfully find most parts that match a defined parametric data set describing the required part characteristics. The PinPoint tool under development by XSB, Inc. for the DSPO, is an example of such a tool.

Organizational Bridge Pages

One key exception to placing complex or technical features outside the portal boundaries will be an interface or “bridge page” for each member organization listed in Community Connections. These interface pages will be considered to be within the portal. They will be hosted on the GIDEP portal server. Administration and maintenance of each bridge page will be the responsibility of the respective owning member organization. Limited technical assistance and administrative support will be provided for organizations lacking the resources or capabilities to administer their own page.

13 Those organization that offer users useful information or resources through their bridge pages will be likely to be identified as a “favorite” destination by potential customers and should be visited more frequently the organization that offer little or not added value to customers. The greater the value or utility offered by a bridge page, the more frequently potential customers are likely to visit the site. Therefore, the quality of organizational bridge page designs will bear directly on their competitive appeal to potential users.

Cost Management and Funding

To the degree possible, the portal will be developed using voluntary resources and in- kind support from early portal members. The chartering body, DSPO, will use its good offices to seek out and acquire additional funding sources to enable portal development for work that can only be accomplished using dedicated funding streams.

Growth through Competitive Pressures to Become Connected

As new organizations are added, the pressure on those who have not joined will grow. As more destinations are added to the portal, it will also be growing in value and utility to the users. The ultimate objective is to integrate the entire community of qualified organizations into the portal within their respective most appropriate segments. This approach will be customer-driven and organizations will play a key role in determining where they will be found within the navigation structure.

Growth through Supply Chain Inclusion

Both users and destinations gain value as the number of community members grows. In addition to the competitive pressure for unlisted organizations to join (being listed is also a free form of advertising), organizational users may note that one of their suppliers is missing and nominate that supplier for inclusion. User will find the portal most useful when it contains all the potential destinations the user cares about.

14 High-Level Functional Requirements

DPMP Structure and Design

The DPMP begins with a simple home page design (see Figure).

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DPMP Support Features Overview

Function buttons arrayed across the top of the screen include native DPMP functions or utilities such as:

What’s New? – Information about recent changes to the portal.

About DPMP – Information about the portal sufficient to address most inquiries.

Search the DPMP – A DPMP internal search utility.

Calendar – A utility for posting or announcing DPMP-related events or milestones.

Site Map – A utility that will assist users to visualize the portal structure and that will enable them to more rapidly navigate through the portal.

15 Navigation Tracking – A utility for providing an onscreen trail of bread crumbs that will enable users to always know where they are and where they have been.

Feedback – A utility that will enable users to inform the DPMP team about what they like or what they hate, what is working and what is not.

Each of these utilities will be addressed in more detail later in this document.

DPMP Core Functionality Overview

The DPMP home page displays a main menu showing the DPMP core functionality. This main menu is displayed on the left side of the screen and these same functions are also shown in the center of the home page. However, the display in the center of the home page provides additional menu choices at the next level down. These core functions include:

Community Connections – This is the starting point for navigation to essentially all the organizations that comprise the defense parts management community. The function is essentially a “Yellow Pages” for the parts management community.

Parts and Components Sources – This is the starting point for navigation to organizations that are specifically sources of parts and components. The function provides a marketplace through which users can to quickly identify and access trusted sources of parts and components.

Tools and Services – This is the starting point for navigation to tools and services that that serve the parts management community. This function serves as a marketplace for organizations that offer tools and services to the community.

Share Knowledge and Collaborate – This is the starting point for navigation to knowledge sharing and collaboration resources. This function serves as a marketplace for organizations that offer knowledge sharing and collaboration tools and services to the community.

Life Cycle Parts Management – This is the starting point for navigation to information and resources related to the various discipline with roles and responsibilities in parts management. This function provides an information clearinghouse for information and resources related to specific functional disciplines, such as systems engineering or configuration management. This function also contains information about the activities and tasks of that the various disciplines perform throughout the phases of a weapon system life cycle.

Information Repositories - This is the starting point for navigation to information and resources that exist in organizational repositories throughout the community. This

16 function enables access to a wide array of parts-related information repositories including libraries and databases.

Education and Training - This is the starting point for navigation to information and resources that relate to parts management education and training. This function enables access to a wide array of parts-related courses, seminars, and conferences.

17 DPMP Functional Support Features This section describes the various DPMP features, functions, and utilities in greater depth.

The portal main menu contains a number of useful support features including:

. What’s New? . About the DPMP . Search the DPMP . DPMP Calendar . DPMP Site Map . Navigation Tracking . User Feedback . Join the DPMP Community

Each of these features is presented below in sufficient detail to reveal subordinate navigation menu design and structure. The information presented here is conceptual, intended to provide a starting framework, and subject to significant improvement and expansion. In addition, the DPMP will contain various other utilities for managing the portal such as hotlink validity verification, performance analysis and reporting, utilization measurement (hit counting for every bridge page, navigation part utilization), and DPMP troubleshooting tools.

What’s New? This feature provides users with information that is fairly dynamic and comprised of two different sets of information. The first information set addresses what is new within the DPMP. This information will be posted by the DPMP support team and may include lists and descriptions of changes and additions to the portal such as:

. What’s New in the DPMP – Recent Changes – Recent Additions – Coming Soon to the DPMP – News and Events – Today’s Feature

The second information set addresses what is new in the parts management community. This information will be provided by sources from within the community and may include information provided by organizational administrators for inclusion in the “What’s New” feature. This section may also include hotlinks to the What’s New features that reside on the home pages of member organizations. This section may include:

. What’s New in the Community – DPMP Community Bulletin Board (member posted but screened)

18 – What’s New from Member Websites (hotlinks) . Government DSPO - http://www.dsp.dla.mil/whatsnew.htm DSCC - http://www.dscc.dla.mil/news/whatsnew.html . Industry . Associations . Part & Component Manufacturers . Part & Component Suppliers and Distributors

A member of the portal team will be responsible for development, control, and maintenance of the “What’s New” feature and its contents. This administrator might be a dedicated to DPMP support with responsibility for this feature as well as for many other features found within the DPMP.

The “What’s New” feature should be actively maintained and updated daily when new content is available. A posting date should be affixed when information is posted and any information that is over a specified age (number of weeks) should be routinely reviewed, deleted, and archived.

About the DPMP This feature provides users with information about the portal. The content of this feature will be fairly static and primarily text such as the portal vision or how to use the portal. This feature may contain other general information related to the portal project that is not likely to change often such as:

. Message from the Director, DSPO . Using the DPMP – User manual – User hints and tips . Background . Concept . Vision . Goals and Objectives . Project Plans and Schedules . Project Status . Points of Contact . Business and Participation Rules – Content (e.g. no pornography) – Conduct (e.g. no vendors of counterfeit parts)

A member of the portal team will be responsible for development, control, and maintenance of this function. Most content text will be authored by one or more members of the portal team. Most content will be written once and updated periodically.

19 Search the DPMP This feature will enable a user to search the DPMP using key words and potentially other criteria depending on the native capability of the DPMP application support software. Potentially, the search capability will be obtained from an off-the-shelf source such as Google. This DPMP search capability will be limited to the specific DPMP content residing on the GIDEP server. The user may also have available a search area menu (drop down?) listing specific areas within the portal (e.g. Community Connections, Tools and Services, Part and Component Sources) in order to narrow and speed the search.

The DPMP off-the-shelf search tool will be maintained by the portal team as necessary, determined by the updates provided from the source. The user will also find a number of search engines and related tools, such as Google, Ask, and Yahoo, within the Tools and Services function on the main menu of the portal. These tools can be used for broader and more complex searches outside the portal.

DPMP Calendar The calendar feature should be equal to (or as close as possible) and compatible with the MS Outlook calendar feature.

20 This feature will provide a calendar on which users may find the dates associated with specific events (meetings, conferences, training courses, team activities). This feature should enable a user to search the calendar and to submit event information to be posted to the calendar. The full range or the calendar will be determined by the native capability of the DPMP application support software. The calendar capability may be a web part packaged with Share Point or may be obtained as a plug-in from an off-the-shelf source such as Google.

An organization’s administrator (user) should be able to:

. Add items (where given permission) . Delete items (where given permission) . Not add items (where given not permission) . Not delete items (where not given permission) . Not be able to alter the entries of other administrators (unless given permission) . Create a new calendar to place on a bridge page. . Create a new calendar for a team (in Knowledge Sharing and Collaboration)

General users (not administrators) should be able to:

. View calendar events and dates . Mark calendar events for transfer (import) to the users Outlook or similar application

All administrators must represent an organization that owns a bridge page. All organizations with bridge pages must have a GIDEP account. Individuals that do not represent an organization with a GIDEP account will be able to view a calendar but will not be able to add, delete, or alter information on a calendar.

DPMP Site Map

The Site Map feature will provide users with a graphic representation of DPMP structure and content. While there may be more than one view of the site map, the map, at a minimum, will provide a view that looks like a table of contents (below).

Main menu item #1 (e.g. Community Connections)

2nd menu item #1 (e.g. Government)

3rd menu item #1 (e.g. DoD)

4th menu item #1 (e.g. DSPO) 4th menu item #2 (e.g. DLA) 4th menu item #3 (e.g. DLIS)

3rd menu item #2 (e.g. NASA)

21 2nd menu item #2 (e.g. Industry)

Main menu item #2 (e.g. Tools and Services)

All users should have the following capabilities:

. Scan or scroll through the entire site map . Click on and go directly to a destination in the site map . Search (by key words) and find items in the site map

The site map will contain all navigation nodes within the portal from main menu item to its associated and accessible destination bridge pages. Some other examples of site map designs include:

Morgantown - http://www.morgantown.com/sitemap.htm SGI - http://www.sgi.com/site_contents.html Apple - http://www.apple.com/find/sitemap.html Hilton - http://www1.hilton.com/en_US/hi/sitemap/index.do;jsessionid=203F00327E4FB B28D4E7C7E7A440D6E1.etc24 Dynamic Diagrams - http://www.dynamicdiagrams.com/sitemap/sitemap.html Britannica - http://www.eb.com/library/info/map.html HP - http://www.mercury.com/us/website/sitemap/

The site map will not contain information that is displayed on an individual bridge page.

Navigation Tracking

This feature will provide the user with a sequential list of nodes visited along a navigation pathway. This might be thought of as a “trail of breadcrumbs”.

Home / Community Connections / Government / DoD / DSPO

This node sequence will enable a user to know at all times where he is and where he has been. The user can return to any point along the node string simply be clicking on the desired node.

In addition to this feature a user should be able to return to prior selections by clicking the “back” key up to the pre-set limits.

The path through the menus usually ends at a bridge page hotlink that will take the user to a destination within an organization, a web destination outside the portal, or to an information page. For example:

22 . Home PageAbout the DPMPAbout the Portal ProjectMessage from the Director, DSPO

. Home PageWhat’s New? Calendar of EventsMeetings and ConferencesIndustry Day

. Home Page Community Connections GovernmentDSPO portal page DSPO controlled information or destination

. Home Page Community Connections IndustryOEMs Boeing portal page Boeing Seattle Parts POC

. Home Page Community Connections If You Are Not Here Application to Join the Community

. Home Page Knowledge Sharing and CollaborationCommunities of InterestSystems EngineeringAF Systems Eng

. Home PageLife Cycle Parts ManagementSystems DevelopmentSelecting PartsPin Point Part Selection Tool

. Home PageParts Management ToolsSelecting PartsPin Point Part Selection Tool

. Home PagePart & Component SourcesPart Manufacturers Microcircuits Intel

. Home PagePart-related Information RepositoriesLibrariesDSPO Library

. Home PageEducation and TrainingSchools & UniversitiesDAU

. Home PageSearch the PortalPortal Search Tool

. Home PageFeedbackPortal Feedback Form

Feedback

The feedback function enables users to influence portal design and utility. By clicking the Feedback button, a user will be presented with an electronic form that will collect data about the user and also provide the user with space to:

. Write comments . Make suggestions . Report problems . Ask questions . Request additions, changes, or improvements

23 When completed, the form will be automatically transmitted by e-mail to the DPMP administrator.

The portal administrator or a portal team member will: . Acquire or develop the feedback capability . Regularly validate that the capability is functioning properly . Acknowledge or respond (automatically or personally) to feedback . Evaluate feedback . Initiate appropriate actions in response to feedback.

Join the DPMP Community

This function enables users to request inclusion in the portal community. In essence this is an application for an organizational GIDEP account. By clicking the “Join the Community” button, a user will be presented with an electronic application form that will collect data about the user’s organization and also provide the user with space to:

. Identify the organization . Characterize the organization . Answer pertinent questions about the organization . Designate an area within Community Connections where the organization should be listed . Identify parts-related products, tools, services, or other resources the organization will offer to the parts management community

When completed, the form will be automatically transmitted by e-mail to the DPMP administrator.

The portal administrator or a portal team member will:

. Evaluate the application . Determine eligibility to be granted a GIDEP account . Inform the organization regarding status . Request additional information, if required . Grant or deny a GIDEP account . Create and organizational bridge page template . Grant administrative rights to an individual within the organization

DPMP Core Functionality

The key navigation paths found on the DPMP main menu include:

. Community Connections . Part and Component Sources . Tools and Services

24 . Knowledge Sharing and Collaboration . Life Cycle Parts Management . Part Information Repositories . Education and Training

25 Community Connections

One objective of parts management reengineering is to identify and bring together all Government and Industry organizations that comprise the defense parts management community into a common portal space. All such organizations should be easily found using “Community Connections” found on the DPMP Home Page main menu (Figure A).

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Figure A: DPMP Home Page

Community Connections Creates a Parts Management “Yellow Pages”

Community Connections functions like a “Yellow Pages” for the parts management community. It is a gateway to all the organizational stakeholders that make up the community. Each member organization is a navigation destination at the end of a navigation pathway.

Community Connections Helps Define the Parts Management Community

Community Connections is really the heart of the DPMP. It provides organization and definition for the parts management community and it enables easy access to all members of the community. The menu structure organizes community members by organizational type (e.g. government, industry, association, and then by appropriate sub-categories.

26 Community Connections Helps Facilitate Quick and Easy Navigation

This navigation structure should help users to quickly reach a desired destination organization in only three or four menu choices. The menu structure should flow so intuitively that even a novice can reach a desired destination with ease, so long as the user knows where he wishes to go.

The DPMP Structure Supports Exploration

The DPMP structure also lends itself to exploration. A user can explore areas within the community to discover new contacts or sources, or to simply obtain a better understanding of the community.

A Bridge Page Connects Users to the Community

Each organizational destination will have a dedicated interface or “bridge page” within the portal. These bridge pages will contain information such as points of contact, parts management functions within the organization, parts catalogs, parts management tools, or parts management policies, roles and, responsibilities. The bridge page provides each member organization with a free web-based resource the organization can use to make its products and services available to the members of broader parts management community. This relationship is illustrated in Figure B.

DLA USN DSPO BOEING (Interface Page )

USAF ISO

Parts Gov Rochester People Places Electronics Part Programs (BOMs) Int’l Lockheed Points of Contact (Locations) Dist & (PMPs) Orgs Martin Supl (Preferred)

Part Home IND INTEL Boeing Manufac CC OEM/SI

Tools and About Resources that Parts Things Boeing IND Northrop Boeing would Subs Projects Management Would Like You Motorola Assoc Grumman like to make Def At to Know available to the Support Boeing parts community Cont

SAE Parker Hannifin

Aerospace SAIC LMI

Figure B: Navigation to Community Connection Interface Pages

Community Connections Help Create an Efficient Marketplace

One of the intended to functions of the DPMP is to provide an efficient a marketplace by facilitating connectivity between buyers and suppliers in the parts community. The portal

27 provides, through each bridge page, both advertising and market transaction space for participating organizations. Having a bridge page will help an organization be discovered by users who may find them by intent or by default. Because each organization has a unique bridge page over which they have administrative control, their page can fully communicate the brand and business messages that the organization wants to convey to the larger community.

Each Organization Control its Own Bridge Page

Each organization will determine what information and resources it will make available on its bridge page. It will also determine specifically how the offering will be presented to users. All parts management community organizations in good standing will be eligible and invited to become DPMP members.

Each Bridge Page Opens in a Separate Window

Each bridge page (and potentially selections made from a bridge page) should open in a separate new window. This design will help ensure that a user’s existing navigation paths and connections will be maintained so that the user may easily return to the DPMP after he has explored an organization’s offerings. While the graphic in Figure C is only notional, it illustrates the concept of each bridge page opening in a separate window.

About Home Site Map What’s New? Search Feedback Help LCPCKSP . . . . . Community Sharing & Life Cycle Parts Part Information Education & Points of Tools Services . Connections Collaboration Management Management Souurces Repositories Training Contact . #1 #3 #2 Government Boeing OEMs & Systems Integrators Industry Lockheed Martin Sub-tier Suppliers Associations Raytheon Support Contractors International Honeywell

Part Sources Boeing Owned Interface Page Within the LCPC KSP Selecting Boeing from the last menu on the DPMP menu page opens the Boeing Suppliers & Dedicated bridge page within its own separate browser window . This page is controlled by Boeing. Distributors The Interface Page The process of navigation generally takes a user to a list of some kind (e.g. list of OEMs above) from which to make a selection. This is a final menu list in a navigation trail. A dedicated bridge page is owned by each listed organization. The interface page enables the organization to direct visitors to many different destinations . Without a bridge page, selecting a name from the list can only link to one destination . Most likely, this would be the organization’s home page. The problem with this is the home page is most likely not set up to address “parts -related” topics. Therefore, every organization would need to modify its home page ifHome it wanted to guide portal users to parts -related destinations within the organization. With a bridge page, the organization can tailor the page to link users to any and all destinations or information . In addition, the user does not leave the portal when going to a bridge page , giving the user more control .

One Navigation Page Concept One key principle of DPMP design is “keep it simple”. A second principle is “always inform the user about where he is within the portal”. One potential design concept is using only one navigation page to satisfy both criteria to make the portal very easy to develop and use. Keys to one page navigation are: 1) have no duplication on the page, 2) place all top level navigation choices (e.g. Tools) across the top of the page , and 3) use cascading drop down menus, if possible, or lists to navigate regions with multiple choice destinations. Selecting “Community Connections” will display list #1. Selecting an area from menu #1 will display menu #2. Selecting an item from menu #2 will display menu #3. These cascading menus quickly arrive at a final menu. Selecting from the final menu will take the user to one of three places 1) a final destination within the portal (a tool), 2) an bridge page, 3) a linked destination outside the portal. This is all done on one page and the user can see at a glance his navigation path.

Figure C: Open in a New Window

28 Content Accessed from a Bridge Page May Reside Behind Password Protection

Where appropriate, external destinations reached from a bridge page may reside behind a firewall and require the user to have a user ID and password to access the destination.

Bridge Pages Grow from a Seed Page

The DPMP team will develop a bridge page template that will serve as the starting point or seed for each organizational bridge page. This template should be an attractive and fully functioning interface page. More sophisticated bridge pages will be created by those organizations participating in the DPMP Alpha and Beta tests.

Each Bridge Page has a Dedicated Administrator

A designated individual within each member organization will be granted administrative rights and control over the organization’s bridge page. Selecting any link found within a bridge page should take the user to a linked destination that is outside of the portal (not on the GIDEP server). Such destinations will likely reside on a server within the owning organization.

The DPMP Team will Provide Support to Organizational Administrators

Each organization with bridge page will have to designate a POC to serve as the organizations administrator. For organizations that are unable to provide their own administrator, the portal team may provide limited assistance services to assist developing a bridge page. The portal team will initially work with administrators to help them tailor their organization’s bridge page to meet DPMP standards and the basic needs of their organization.

A Bridge Page is a Navigation Tool

A bridge page is a navigation tool consisting primarily of menu choices linked to web accessible addresses. Each administrator will define and develop the desired menu structure and identify appropriate hotlinks for the menu entries.

The DPMP will Provide Validity Testing for All Hotlinks

The portal team will develop or acquire a capability to routinely check the validity of all URLs or destination addresses within the portal (including those on the interface pages). This capability will report the status of the addresses (working and not working). Appropriate maintenance actions will be taken to maintain the viability of all addresses within the portal.

29 Single Sign-on Capability should Speed Navigation

The DPMP concept also includes development and implementation of a “single sign-on” capability to minimize navigation complexity. Individuals with authorized single sign-on status will navigate more quickly through password protected content.

DPMP Invites All Community Members to Join

The Community Connections menu will also contain a link which will facilitate organizations that are not listed as community members to apply for membership. Roughly speaking the link will state, “If you are not here – Get Connected!” This link will enable those companies that are not already listed to quickly and easily make an application for a GIDEP account to be added to the portal. The expectation is that useful business will be transacted through the portal. Those who are not listed will have ample motivation to quickly gain a portal presence in order to remain competitive and to gain the visibility provided by the portal.

Community Connections Second Level Menu Structure

This Community Connections second level menu provides a logical and intuitive segmentation of the parts management community. The intent is to facilitate easy user navigation through the complexities of the community to reach a desired destination. Each menu choice at this level will be followed by a third tier menu that may be further segment the area into finer levels of specificity. The challenge will be to provide the simplest and most intuitive navigation pathways for the user. The classifications shown here may change if better segmentation schemes are identified or suggested by users.

The current proposed Community Connection second tier menu choices include:

. Government . Industry – OEMs and Systems Integrators . Industry – Subcontractors and Sub-tier Suppliers . Part and Component Manufacturers . Part Suppliers and Distributors . Defense Support Contractors . Associations . International Organizations

30 Figure D illustrates this Community Connections structure in summary form.

Community LCPC Portal Connections Home Page Page

Third indenture items dropdown menus Second indenture items First indenture items on the dropdown menu LCPC KSP Home Page This is a new page that allows a user to enter the If You are Not Here – About the LCPC KSP necessary information to apply to be considered for Get Connected inclusion in the portal. What’s New? This dropdown lists community government Government Community Connections organizations. Clicking on the organization brings up a unique page for the organization. Each org. has Knowledge Sharing & page ownership defined by a set of business rules. Collaboration Industry – OEMs and This destination is contains equivalent Industry - Systems Integrators Life Cycle Parts Management OEM pages to those provided for Government .

Parts Management Industry – Sub-contractors and This destination is contains equivalent Industry – Tools and Services Sub-tier Suppliers sub-tier pages to those provided for Government . Part & Component Sources This destination is contains equivalent Support Defense Support Contractors Part Information Repositories Contractor pages to those provided for Government . Associations Education and Training Association pages

Search the LCPC KSP International Organizations International Organization pages Feedback Part & Component Manufacturers Part & Component Manufacturers pages

Part Suppliers and Distributors Part Suppliers and Distributors pages

Figure D: Community Connections

Next we explore each of these second indenture Community Connections menu choices.

Community Connections - Government Segment

Government organizations with parts management-related roles can be found within the Community Connections second level menu. The objective is to populate this menu choice with links to all known government organizations with interests in parts management. Initially, when the portal is first released, this area should contain as many government organizations that meet the criteria as can be identified, including all those that are PSMC members.

31 Department of Defense (DOD)

Each DoD organization with a parts management-related role will have a bridge page with useful connections to resources within the organization and its areas of interest. The intent is for listed organizations to make their site destinations attractive to users by providing value-added content. A comprehensive list of government organizations is maintained in Appendix A. Some listed DoD organizations will include:

. OSD – AT&L – DSPO . DLA – DSCC – DSCP – DSCR – DLIS . Air Force – Air Force Bases – Air Force Materiel Command (AFMC) – Air Logistics Centers – Program Offices – Systems Engineering – Key Service Stakeholders . Navy – Naval Bases – Naval Air Stations – Crane Naval Weapons Station – Navy Inventory Control Points – Program Offices – Systems Engineering – Key Service Stakeholders . Army – Army Bases – Army Materiel Command – Program Offices – Systems Engineering – Service Stakeholders

National Aeronautics and Space Administration (NASA) Each NASA organization with a parts management-related role will have a bridge page with useful connections to resources within the organization and its areas of interest. The intent is for listed organizations to make their site destinations attractive to users by providing value-added content for the user. A comprehensive list of government organizations that may have a bridge page in maintained in Appendix A. Some listed NASA organizations will include:

32 . Cape Kennedy . Houston . Greenbelt

General Services Administration (GSA) Each DoD organization with a parts management-related role will have a bridge page with useful connections to resources within the organization and its areas of interest. The intent is for listed organizations to make their site destinations attractive to users by providing value-added content for the user. A comprehensive list of government organizations that may have a bridge page in maintained in Appendix A. Some listed GSA organizations will include:

. GSA HQ . GSA Regional Centers

National Institute of Standards and Technology (NIST) Each DoD organization with a parts management-related role will have a bridge page with useful connections to resources within the organization and its areas of interest. The intent is for listed organizations to make their site destinations attractive to users by providing value-added content for the user. A comprehensive list of government organizations that may have a bridge page in maintained in Appendix A. Some listed NIST organizations will include:

. NIST HQ .

Community Connections - Industry Segment

Industry – OEMs and Systems Integrators

Industry – OEMs and Systems Integrators with parts management-related roles can be found within the Community Connections second level menu. The objective is to populate this menu choice with links to all known Industry – OEMs and Systems Integrators with interests in defense parts management. Initially, when the portal is first released, this area should contain as many qualifying organizations as can be identified, including all those that are PSMC members. A comprehensive list of industry organizations will be maintained in Appendix B. Some listed organizations will be:

. Boeing . Lockheed-Martin . Northrop-Grumman . Raytheon . General Dynamics . Honeywell

33 Those organizations that satisfy the criteria to be designated and listed in one category, such as OEM or Systems Integrator, while also satisfying the criteria for listing in a lower tier category, such as Sub-System or Equipment Supplier, will be listed only in the highest category for which they qualify.

Each of these organizations will have a thoughtfully generated bridge page with links to useful resources within the company. The intent is for listed organizations to make these site destinations attractive to users by providing value-added content for the user.

Industry – Supply Chain - Sub-System and Equipment Suppliers

Industry – Supply Chain - Sub-System and Equipment Suppliers with parts management- related roles can be found within the Community Connections second level menu. The objective is to populate this menu choice with links to all known Industry – Supply Chain - Sub-System and Equipment Suppliers with interests in defense parts management. Initially, when the portal is first released, this area should contain as many qualifying organizations as can be identified, including all those that are PSMC members. A comprehensive list of industry organizations will be maintained in Appendix B. Some listed organizations will be:

. Intel . Motorola . Allied Signal

Those organizations that satisfy the criteria to be designated and listed in one category, such as Sub-System or Equipment Supplier, while also satisfying the criteria for listing in a lower tier category, such as Part and Component Manufacturer or Supplier, will be listed only in the highest category for which they qualify.

This area will provide links to those organizations that provide the sub-systems and equipment purchased by or supplied to OEMs and Systems Integrators to satisfy specific weapon system operational or functional requirements. These will generally include types of equipment often called line replaceable units (LRUs). This might be an aircraft engine, major structural component, radar unit, navigation unit, fire control unit, or similar product used in a weapon system. This area will not typically feature organizations that primarily produce or supply the piece parts and components used in such units.

The objective is to populate this menu choice with links to all known and legitimate subsystem and equipment manufacturing and supplying organizations. Initially, when the portal is first released, this area should contain 20 or more organizations that meet the criteria, including all those that are PSMC members. These include companies such as:

. Subsystem and Equipment Manufacturing Companies . Subsystem and Equipment Distributing Companies

This area may also contain other useful categories for qualified organizations such as:

34 . Small and Disadvantaged Equipment-Oriented Business . Disabled Veteran Owned Small Business . Veteran Owned Small Business . Minority Owned Small Business

Industry – Supply Chain - Part and Component Sources

Industry – Supply Chain - Part and Component Sources with defense parts management- related roles can be found within the Community Connections second level menu. At this level it will be important to assure the organization with bridge pages are all “trusted sources” within the community. The vetting process to obtain a GIDEP account should be the process and gateway where trusted source status is determined. Figure E illustrates this Part and Component Sources structure in summary form.

LCPC Portal Part & Component Third indenture items Home Page Sources dropdown menus

These destinations contains connections to sites First indenture items on the from which parts may be directly purchased or LCPC KSP Home Page Second indenture items obtained such as: About the LCPC KSP dropdown menu Part & Component Manufactures Intel What’s New? If You Are Not Here – How to Become Listed Motorola Community Connections Suppliers & Distributors Electronic Parts Distributor Knowledge Sharing & Part & Component Parts Warehouse Collaboration Manufactures Recyclers & Secondary Market Life Cycle Parts Management Suppliers & Distributors Rochester Electronics Parts Management Recyclers & Secondary Market Qualified & Certified Sources Tools and Services Qualified & Certified Sources (QPL, QML, QSL, Space Qualified, RADHARD, Part & Component Sources (QPL, QML, QSL, Space Qualified, RADHARD Buying or Purchasing Services Part Information Repositories Buying or Purchasing Other useful information or connections may be Education and Training Services listed here if the Part & Component Sources section provides the best fit for their placement within the Search the LCPC KSP portal. Feedback

Figure E: Part and Component Sources

The objective is to populate this menu choice with links to all known Industry – Supply Chain - Part and Component Source Companies with interests in defense parts management. Initially, when the portal is first released, this area should contain as many qualifying organizations as can be identified, including all those that are PSMC members. A comprehensive list of industry organizations will be maintained in Appendix B.

35 Those organizations that satisfy the criteria to be designated and listed in one category, such as Sub-System or Equipment Supplier, while also satisfying the criteria for listing in a lower tier category, such as Part and Component Manufacturer or Supplier, will be listed only in the highest category for which they qualify.

This area will provide links to those organizations that provide the parts and components purchased by or supplied to Sub-System and Equipment Suppliers or to OEMs and Systems Integrators to satisfy specific weapon system operational or functional requirements. These will generally include types of equipment often called assemblies, as well as piece part components. These might include components such as printed circuit cards, power supplies, microcircuits, relays, resistors, capacitors, batteries, fasteners, or O-rings. This area will not typically feature organizations that primarily produce or supply higher level units, LRUs, or sub-systems.

Initially, when the portal is first released, this area should contain 20 or more organizations that meet the criteria, including all those that are PSMC members. These will include:

. Part and Component Manufacturers . Manufacturer Authorized Distributors . Part and Component Suppliers and Distributors . Part and Component Recyclers and After Market Companies . Part and Component Buying or Purchasing Service Companies . Part and Component Brokers

This area may also contain other useful categories for qualified organizations such as:

. Qualified and Certified Sources (QPL, QML, QSL) . Small and Disadvantaged Equipment-Oriented Business . Disabled Veteran Owned Small Business . Veteran Owned Small Business . Minority Owned Small Business

This area may also contain government resources that relate to the organizing category (in this case Part and Component Sources) such as :

. Government Part and Component Sources – Supply Centers – ICPs . Government Part Data Sources – FLIS – E-Mall . Government Operated Part-Related Services – Part Purchasing Services – Part Location Services – Part Testing Services

36 The DPMP design may also provide alternate views of categories or lists, such as:

. General alphabetical list (all manufacturer categories) . List by part or component type (microcircuits) . List by geographic location (state, region, country)

Selecting the “Part and Component Sources” navigation pathway will allow the user to quickly and easily find, identify, and access organizations that manufacture or distribute parts, or that provide information about parts.

Organizations found within this area may also be found through other navigation pathways such as “Community Connections.” One key difference between these two avenues of navigation will be added features within “Part and Component Sources” to allow the user to, or other relevant discriminators.

Community Connections - Defense Support Contractor Segment

Defense Support Contractor organizations with parts management-related support functions can be found within the Community Connections second level menu. The objective is to populate this menu choice with links to all known defense support contractor organizations with interests in defense parts management. Initially, when the portal is first released, this area should contain as many major organizations that meet the criteria as we can identify, including all those that are PSMC members. These organizations will be categorized by the type of support services they provide, such as:

. Research, Studies, and Analysis – LMI – ARINC – CTC – SAIC

. Logistics Support (Supply, Maintenance, Transportation) . Software Development . Testing . Auditing

Community Connections - Associations Segment

Associations with parts management-related functions can be found within the Community Connections second level menu. The objective is to populate this menu choice with links to all relevant Associations with interests in defense parts management. Initially, when the portal is first released, this area should contain as many Associations

37 that meet the criteria as we can identify, including any that are PSMC members. These Associations will be categorized by type, such as:

. Non-Government Standards Bodies – AIA – EIA – SAE

. Government Associations . Professional Associations

Associations, professional societies, and similar organizations with parts management- related roles can be found within the Community Connections second level menu. The DPMP objective is to populate this menu choice with links to all Associations and Professional Societies organizations with interests in parts management. Initially, when the portal is first released, this area should contain as many such organizations that meet the criteria as we can identify, including all those that are PSMC members.

Non-Government Standard Bodies . AIA . EIA . SAE

Community Connections – International Organization Segment

International Organizations with parts management-related functions can be found within the Community Connections second level menu. The objective is to populate this menu choice with links to all relevant Associations with interests in defense parts management. Initially, when the portal is first released, this area should contain as many Associations that meet the criteria as we can identify, including any that are PSMC members. These Associations will be categorized by type, such as:

. International Standards Bodies – ISO –

. International Treaty Organizations – NATO – AZCANZUKUS

38 Tools and Services

Selecting “Tools and Services” will allow the user to navigate to a variety of part-related tools and services. Figure F illustrates the Tools and Services structure in summary form.

Third indenture item dropdown menus. Click on a menu item and go to dedicated page for that item. This destination contains connections to sites that Parts are contain or make available part-related tools and LCPC Portal Management services and also to part-related information Home Page Tools and resources that may be accessed or used by any of Services the listed tools. These might include tools such as: LCPC KSP Part Selection Support Tool Program Managers Tool (PMT) First indenture items on the Power Sources Coherent View (PSCV) LCPC KSP Home Page Generic Compound Analysis Tool (GCAT) Weapon System Impact Tool (WSIT) About the LCPC KSP Second indenture items Item Reduction Web Site Capability (IRWSC) dropdown menu Aging Systems Coherent View (ASCV) What’s New? Deductive Spreadsheet System (DSS) If Your Tool or Service is Not Community Connections Here – How to Get Listed Part –related information resources may be listed here and might be divided into: Knowledge Sharing & Collaboration Part Location and Selection Public or No Cost Resources such as: Tools and Services DSCC Standard Microcircuit Lookup Table Life Cycle Parts Management DoD E-Mall Part-Related Management and License or Fee Required Resources such as: Parts Management Analytical Tools and Services Haystack Tools and Services Part Miner Part Information Resources Part & Component Sources Public or No Cost Also included are part-related services such as: License or Fee Required Part Design Services Part Information Repositories Part Location Services Search Engines Part Testing Services Education and Training Part Disposal Services (HAZMAT)

Search the LCPC KSP In addition, search engines are provided such as: Google Feedback Yahoo Ask

Other useful information or connections may be listed here if the Tools and Services section provides the best fit for their placement within the portal.

Figure F: Tools and Services

A number of tools exist within the parts management community in both Government and Industry. Many such tools are unknown to the majority of people within the community. This includes such tools as the Program Manager’s Tool (PMT), the Weapon System Impact Tool (WSIT), and the Generic Compound Analysis Tool (GCAT), and various part selection tools. The DPMP will identify as many useful tools as possible that have utility to community members. The DPMP will make these tools available through the portal. Many tools will be free to users while others may require a fee or license. To the degree possible, the portal design will accommodate the revenue models of those organizations willing to make their tools accessible through the portal.

39 In addition to building portal presence for community organizations, the portal will enable access to and use of wide range of existing tools and resources such as Part Selection Tools (e.g. Pin Point), DMSMS, GIDEP, PMT, ASSIST, WSIT, E-Mall, SDW, DSCC resources, FLIS, etc. At launch the portal may contain ten or more part- related tools. As in Community Connections, organizations that own and offer tools will be encouraged to add their tools to the mix. Adding a tool to the DPMP will give the company a new access channel to potential users and give users access to a broader array of tools. A similar approach will be used to grow and populate all areas within the portal from an initial seeding of organizations or resources coupled with competitive pressures and incentives to join the portal. Below are several examples of tools that may be accessible through the DPMP. A comprehensive list of tools will be maintained in Appendix C.

Parts Selection and Advisory Tool (PSAT). The intent of this tool, which is under development, is to assist in selecting parts to minimize the proliferation of parts and drawing through standardization. The tool is intended to provide the user with information related to the parts usage within the DOD system and provide advisory information related to similar standard costs. The tool is an interactive DSPO sponsored tool. For the current status of this tool see http://www.dsp.dla.mil/.

Program Manager’s Tool (PMT). The program manager’s tool (PMT) is a key component of the Joint Materiel Standards Roadmap (JMSR) which provides a technical route for selecting standards to reach destinations involving interoperability, logistics readiness, safety, and other operational need. The PMT helps program managers identify key standards using a modified work breakdown structure (WBS) as described in MIL-HDBK-881. PMT categories include: Aircraft, Electronic/Automated Software, Missile, Ordnance, Ship, Space, and Surface Vehicle Systems; Medical; Consumables; Acquisition/Engineering Practices; Force-Centric Logistics Enterprise (FLE); Army/Navy/Air Force/Unique; Defense Agency/Joint Policy Wide; and DOD-Wide (see http://assist daps.dla.mil/).

Weapons System Impact Tool (WSIT). The WSIT is a DSPO-sponsored website that provides an interface to access weapon system and specification content extracted from third-party sources, including unstructured legacy information (Note: The quality of extracted data is measured in accordance with ASQC Q3-1998). The interface enables users to search for and view results as structured data within a single WSIT Coherent View of the Weapon Systems Environment. Please note that access to WSIT is limited – links will be shown only where appropriate for those users with the necessary permissions (see http://assist.daps.dla.mil/).

DMSMS/Obsolescence Tools. Various tools, both commercial and Government, are available to assist in mitigating the impact of part obsolescence (e.g., DMSMS, Knowledge Sharing Portal website: http://www.dmsms.org/). Several

40 commercial companies can supply services which identify obsolete parts and/or diminishing manufacturing sources and give predicted availability of parts. Government sources, including GIDEP and Electronics Parts Information Center (EPIC), perform parts DMSMS obsolescence screening, data gathering, and disseminating for the DOD and their contractors.

The tools found in the Tools and Services section will all exist outside the portal. The only maintenance required here is to continually maintain a valid functioning link to each tool. Tools listed in the DPMP will be organized into categories based on what the tools are designed to do, such as:

. Part Selection Tools – Pin Point . General Search Engines – Google . Analytical Tools – Reliability Analysis – Cost Analysis . Cost Analysis Strategy Assessment (CASA) Model . Performance Measurement Tools – Milestone Review Checklists

Services

A number of services exist within the parts management community in both Government and Industry. Many such services are unknown to the majority of people within the community. This includes services such as part location or testing services. The DPMP will identify as many useful services as possible that have utility to community members. The DPMP will make these services available through the portal. Many services will be free to users while others may require a fee or license. To the degree possible, the portal design will accommodate the revenue models of those organizations willing to make their services accessible through the portal.

Organizations that offer services will be accessible through multiple navigation pathways. Such organizations will be found by navigating a Community Connections pathway and also by navigating a type of service pathway. As in Community Connections, organizations that own and offer services will be encouraged to add their services to the mix. Adding a service to the DPMP will give the company a new access channel to potential users and give users access to a broader array of services. A similar approach will be used to grow and populate all areas within the portal from an initial seeding of organizations or resources coupled with competitive pressures and incentives to join the portal. Below are several examples of they types of services that may be accessible through the DPMP. A comprehensive list of services will be maintained in Appendix D.

41 . Part Location Services

. Part Testing Services

42 Life Cycle Parts Management

Selecting “Life Cycle Parts Management” will allow users to explore the roles, responsibilities, and resources of various parts management-related disciplines (see list below). These disciplines may include:

. Systems Engineering . Configuration Management . Reliability Engineering . Parts Management . Quality Management . Integrated Test and Evaluation . Strategic Supplier Management . Purchasing . Contracting . Standardization . Cataloguing . Parts Identification . Interchangeability & Substitution (I&S) . Obsolescence / DMSMS Management . Risk Mitigation . Counterfeiting and Fraud Prevention . Hazard and Environmental Management . Life Cycle Logistic Support . Supply Chain Management . International Cooperation

For each listed discipline, the DPMP will identify useful discipline-related information across a number of different categories. These might include:

. Key Organizations . Policy Guidance . Management Standards . Implementation Guidelines . Handbooks and Tutorials . Training . Useful Tools . Technical Services . Information Technology . Commercial Practices . Research and Technology . Information Repositories . Activities and Tasks

43 The DPMP will identify tasks and activities undertaken by each discipline across the typical system life cycle. Where feasible, discipline-related information will be created and maintained by experts from within each discipline. The DPMP will permit the user to identify and use resources that apply to parts management roles and responsibilities found within a particular discipline. It is here that a user might find resources useful in preparing the parts-related elements of a request for proposal (RFPs), contract, or for preparing or conducting milestone reviews.

The Life Cycle Parts Management Segment is structured around specific professions or disciplines that are in some way involved in parts management. Figure G partially illustrates the Life Cycle Parts Management concept

Third indenture item dropdown menus. Click on a menu item and go to dedicated page(s) for that item.

This destination contains connections to information and sites that are specific to parts management LCPC Portal Life Cycle Parts within the given program phase. These might include Home Page Management people and disciplines such as:

Program Managers and Program Teams Acquisition and Contracting First indenture items on the Systems Engineering LCPC KSP Home Page Design Engineering Quality Management About the LCPC KSP Parts Managers Manufacturing What’s New? Second indenture items Also included are activities or events: Community Connections Milestone Reviews Parts Management Planning Concept Knowledge Sharing & System Test and Evaluation Collaboration Selecting Parts Technology Development Life Cycle Parts Management In addition are destinations and resources that are Systems Development and relevant to people working in the phase: Demonstration Parts Management Preferred parts Tools and Services Qualified Parts Production and Deployment Part & Component Sources Any other topic that is relevant to the phase and Operations and Support somehow connected to parts management might be Part Information Repositories included such as: Training Opportunities Education and Training Standardization Best Practices

Search the LCPC KSP Each phase of the product life cycle has parts- related considerations and activities. To the extent Feedback we can identify what these are and provide value added information for members of the community we should include them in the portal design.

Figure G: Life Cycle Parts Management

The purpose of this segment is to provide the user with easy navigation and access to discipline-specific information and resources. For each listed discipline, the DPMP will identify useful discipline-related information across a number of different categories. These might include:

Another purpose of this segment is to enable users to quickly and easily relate the activities and tasks performed by a specific discipline to the system life-cycle time phases

44 in which the activities are conducted. The five system life-cycle phases are illustrated in Figure X:

Figure X: The Defense Acquisition Management Framework

Life Cycle Parts Management, will also provide resources that relate specifically to the weapon system life cycle organized around life cycle phases and the activities that occur within each phase. Within each phase will be found information specific to systems engineering, design engineering, testing, logistics, and similar disciplines.

45 Knowledge Sharing, Collaboration, and Information Exchange

Selecting “Knowledge Sharing and Collaboration” will allow the user to navigate to resources that support web-based collaboration. These capabilities will be made available to members of the community for on-line meetings or other collaboration approaches. This area will contain resources for building and sharing best practices, lessons learned, threaded discussions, communities of practice, or similar capabilities of value to community members. Many of these resources will be free to users while some may involve fees or licenses, depending on what the resource is and who is making the resource available through the portal.

Knowledge Sharing & Collaboration is structured around specific types of knowledge sharing & collaboration resources and also around specific knowledge categories involved in parts management. Figure H helps illustrate this concept.

Third indenture item dropdown menus. Click on a menu item and go to dedicated page(s) for that item.

Knowledge This destination contains connections to specific LCPC Portal Sharing & sites that are dedicated to promoting and enabling Home Page Collaboration knowledge sharing and information exchange. These might include:

Best Practices First indenture items on the Second indenture items LCPC KSP Home Page dropdown menu Lessons Learned

About the LCPC KSP Knowledge Sharing and GIDEP Information Exchange Sites What’s New? Ask the Community – Online

Community Connections Also here are other sites that already exist across the community for the purpose of knowledge sharing Knowledge Sharing & Collaboration This destination contains connections to specific sites that are dedicated to promoting and sustaining Life Cycle Parts Management communities of interest. These might include:

Parts Management PMRIPT Tools and Services PSMC Part & Component Sources Communities of Interest Systems Engineering Part Information Repositories Groups of people with common parts management Education and Training interests (e.g. item reduction)

Search the LCPC KSP Other established parts-related communities of interest from across the community Feedback

Figure H: Knowledge Sharing and Collaboration

This section will provide resources that government and industry can use on a voluntary basis. The shared information of interest will initially include the DoD weapon systems and equipment bills-of-materials (BOMs), DMSMS case resolution data, production

46 discontinuance notices, DoD and OEM’s preferred parts lists, and GIDEP information. Additional relevant data sources will be included as they are identified.

Security

Appropriate measures will be taken to provide an acceptable level of security for each area within the Knowledge Sharing and Collaboration feature. If necessary, to ensure adequate security, a functional capability could potentially reside on the GIDEP server. However, this solution should be used only as a last resort. Because the DPMP design concept is largely around user provided content, the Knowledge Sharing and Collaboration resources should be provided by member organizations for free or for a fee. In this design, the resources will reside servers other than the GIDEP server. If this is the case, security should be provided and assured by the offering host.

Capacity

The initial DPMP release should be capable of simultaneously hosting 10 to 20 passive functions such as threaded discussions and of simultaneously supporting up to 5 knowledge sharing functions that may consume substantially more resources, such as online meetings, or those activities that require special active services. In the initial stages these resources may need to reside on the GIDEP server. However, as more resources are made available by member organizations, the reliance on GIDEP resources should decline.

Collaboration

In the context of the DPMP, collaboration is a process of cooperation and working together with others in a common endeavor. The collaboration section of the portal should be designed to enable community members to collaborate in a variety of ways and structures. Collaborative bodies or teams should find resources that will facilitate collaboration such as on-line teleconferencing services, threaded discussions, on-line meetings, bulletin boards, and information exchange and coordination services.

Communities of Interest

Communities of Interest (CoI) are a key capability. The portal will provide the means for members to create and operate communities of interest. This capability will be provided through an off-the-shelf solution and will most likely reside outside the portal and on a server other than the GIDEP server. Communities of Interest will be organized by type of community such as:

. Standardization – PSMC . Systems Engineering . Design Engineering

47 . Parts Management . Program Management . Project Management

Project Teams and Working Groups

In addition to supporting communities of interest, which will generally form long term or permanent focal points for collaboration, the DPMP should also be capable of providing resources for members to create and operate shorter term collaboration activities such as project teams and working groups.

Knowledge Sharing

In the context of the DPMP, knowledge sharing is a practice and process of posting information that is of interest to a larger community on a resource provided through the DPMP. The information shared may be open to the entire parts management community or may be restricted to a defined subset of the community. Best Practices (BP) and Lessons Learned (LL) are two good examples of the types of information that might be shared. In the initial stages these knowledge sharing resources may need to reside on the GIDEP server. However, as more resources are made available by member organizations, the reliance on GIDEP resources should decline.

. Best Practices – BMP . Lessons Learned

Within this area users should have access to resources that support knowledge sharing such as threaded discussions, on-line meetings, or bulletin boards. New models for knowledge sharing, communication, and collaboration such as Wikipedia, You-Tube, My Space, and Blogs might also be found here when appropriate and offered by a member organization from within the community. The preferred solution for this capability is to minimize the technology and complexity hosted on the GIDEP server and to seek out potential hosts or services to provide these functions from outside the portal.

Information Exchange

In the context of the DPMP, information exchange, while similar to knowledge sharing, is a more focused practice and process. Parties within the community may use resources found through the DPMP for exchanging data. The data exchanged may be a part of a transaction arranged between two or more member companies, a company and its supply chain, or between an industry company and a government entity. Exchanging data about preferred parts to reduce parts proliferation or to achieve greater standardization might be a good example of an information exchange opportunity. In the initial stages information exchange resources may need to reside on the GIDEP server. However, as more

48 resources are made available by member organizations, the reliance on GIDEP resources should decline.

. Preferred Parts Information Exchange – Part Selection Tool Enhancement Project . Problem Parts Information Exchange – GIDEP . Common Parts Information Exchange – Bill of Materiel (BOM) Project

Within this area users should have access to resources that support information exchange such as data repositories, shared databases, or secure third party data analysis and integration services. The preferred solution for this capability is to minimize the technology and complexity hosted on the GIDEP server and to seek out potential hosts or services to provide these functions from outside the portal.

Information Repositories, can include databases, libraries, and other resources that contain part-related information. These resources will allow users to access parts information, standards, standardization agreements, and other information useful to the parts management community. Data sources may include:

Government/DoD sources: o DoD guidance and memoranda, o DSPO sponsored databases and analytical tools, to include those maintained by the Government and Industry Data Exchange Program (GIDEP), o Defense Supply Center Qualified Manufacturers and Parts Lists, o DoD maintenance, sustainment, and logistics-related databases, o Government data sources supporting industrial base issues, for example, the National Institute of Standards and Technology database, and o Continuing education (Defense Acquisition University, technical papers, etc.).

Commercial Sources o Data packagers o Part locators o Professional societies o Engineering design

49 Part Information Repositories

Selecting “Part Information Repositories” will allow the user to navigate to a wide variety of part-related information resources. Figure I helps illustrate this concept.

Part-related LCPC Portal Third indenture items Information Home Page dropdown menus Repositories

These destinations contains connections to sites that contain part and component-related information such as: First indenture items on the LCPC KSP Home Page Libraries DSPO About the LCPC KSP Second indenture items DSCC DAU What’s New? dropdown menu NIST Community Connections If You Are Not Here – How to Become Listed Essential Information Repositories and Databases ASSIST Knowledge Sharing & Shared Data Warehouse Collaboration Libraries Individual Publications Online Life Cycle Parts Management Information Repositories and (Papers, Books, Magazines, Articles and Publications) Better Serving the Warfighter Parts Management Databases Tools and Services Individual Publications Publication Locator Tools Look Smart/Find Articles Part & Component Sources Papers, Books, Magazines, Articles Part Information Repositories Community Reading Room Community Reading Room (Recommended Reading from Within the Community) Education and Training Other useful information or connections may be listed Search the LCPC KSP here if the Part Information Repository section provides the best fit for their placement within the portal. Feedback

Figure I: Part Information Repositories

Selecting “Part Information Repositories” will allow the user to navigate to and search resources that contain information about parts or relating to parts. The DPMP will enable access to and use of wide range of existing information repositories and similar resources such as organizational or functional libraries or databases, and resources such as ASSIST, Shared Data Warehouse (SDW), FLIS, part databases, preferred parts lists, bills of materiel (BOMs), technical data repositories, DAU and other libraries.

At launch the portal may contain ten to twenty part-related information repositories. As in other areas, organizations that own information repositories will be encouraged to add their resources to the mix. Adding a new information repository gives the owning company an access channel to potential users and gives users access to a broader array of information resources.

The preferred solution for this capability is to minimize the technology and complexity hosted on the GIDEP server and to seek out potential hosts or services to provide these functions from outside the portal. These capabilities will be made available to members

50 of the community. Many of these resources will be free to users while some may involve fees or licenses, depending on what the resource is and who is making the resource available through the portal. Some examples of information repositories include:

Acquisition Streamlining and Standardization Information System (ASSIST). (see http://assist.daps.dla.mil/). The ASSIST-online is a comprehensive web site providing access to current information associated with military and federal specifications and standards in the management of the Defense Standardization Program (DSP). Managed by the DOD Single Stock Point, Philadelphia PA, ASSIST-online provides public access to standardization documents over the internet. ASSIST-online includes many powerful reporting features and an exhaustive collection of both digital and warehouse document. ASSIST is the official source of DOD specifications and standards.

Defense Parts Management Portal (DPMP). The intent of this portal, which is under development, is to provide links to various parts management tools used throughout the entire life cycle of DOD systems. The tools provide assistance for the users to access parts management information through a single point of entry. The intent of the tools is to provide engineering and material data relevant to design, parts availability, parts obsolescence, and parts program management information. This tool should aid the acquisition offices, designers, and specification preparing activities in making informed decisions on PMPs, parts selection, and standardization. For the current status of this tool see http://www.dsp.dla.mil/.

DSCC-Document Standardization Unit Website. The Document Standardization Unit of the Defense Supply Center Columbus (DSCC-VA) is the preparing activity for thousands of the parts specifications and drawings for electronic components. This website has search tools to aid in the identification and selection of high quality and reliability standard electronic components (e.g., DSCC Specification Finder, Standard Microcircuit Cross Reference, etc.) (See http://www.dscc.dla.mil/programs/milspec/default.asp).

Electronic Parts Information Center (EPIC). Provides integrated information management tools that help Army Aviation and Missile Command (AMCOM) researchers to significantly reduce the cost and schedule impact of commodity obsolescence. It includes a full range of tailored services that span from equipment design to life-cycle support (see http://www.hsv-epic.com/).

Federal Logistics Information System (FLIS). An automated data processing (ADP) system designed to provide a centralized data bank in support of the Department of Defense, Federal Civil Agencies, and foreign countries participating in the integrated logistics support program. FLIS provides essential information about supply items including the National Stock Number, the item name, manufacturers and suppliers (including part numbers), freight data, hazardous material indicators, interchangeable and substitutable items,

51 management data, and physical and performance characteristics. The WebFLIS Restricted version has added additional search features: Multiple NIIN Inquiry and Unique Item Tracking. Users are now able to perform searches for up to 2,500 NIINs at a time in the multiple NIIN inquiry field. Inquiries may be typed individually, or cut and pasted from a spreadsheet or a word document, or entered as a Comma Separated Value (CSV) (see http://www.dlis.dla/WebFlis/). Multiple part numbers searches is being planned.

Government-Industry Data Exchange Program (GIDEP). A cooperative activity (see website: http://www.gidep.org/) between Government and industry participants seeking to reduce or eliminate expenditures of resources by sharing technical information essential during research, design, development, production and operational phases of the life cycle of systems, facilities, and equipment. GIDEP data can materially improve the total quality and reliability of systems and components during the acquisition and logistics phases of the life-cycle and reduce costs in the development and manufacture of complex systems and equipment.

52 Education and Training

Selecting “Education and Training” will allow the user to navigate to part-related on-line training courses, educational institutions, training opportunities, training requirements, certifications and qualifications, conferences, symposia, or to similar resources. The section may link to education and training resources found on other member sites such as:

DSPO - http://www.dsp.dla.mil/training.htm DSP Conference - http://www.dsp.dla.mil/images/card1-07-80.jpg

The portal will enable access to and use of wide range of existing education and training resources such as DAU, collage, university, and other publicly available courses. At launch the portal may contain ten to twenty part-related education or training resources. As in other areas, organizations that own education or training resources will be encouraged to add their resources to the mix. Adding a new education or training resources gives the owning company an access channel to potential users and gives users access to a broader array of education resources.

LCPC Portal Education and Third indenture items Home Page Training dropdown menus

These destinations contains information and connections to sites that address part-related education and training First indenture items on the such as: LCPC KSP Home Page Second indenture items Online Education and Training About the LCPC KSP dropdown menu (Relevant educational opportunities available online)

What’s New? If Not Listed Here – How to Schools and Universities Become Listed (School and University web links and relevant classroom Community Connections courses and curriculum)

Knowledge Sharing & Online Education and Training Certifications and Qualifications Collaboration (Information about relevant certifications and Schools and Universities qualifications and connections to sites where one can Life Cycle Parts Management learn more or where they can be obtained) Certifications and Parts Management Qualifications Conferences, Symposia, & Traveling Road Shows Tools and Services (Information about and connections to sites addressing Conferences, Symposia, & relevant upcoming or traveling educational opportunities) Part & Component Sources Traveling Road Shows Community Calendar Part Information Repositories Community Calendar (Relevant upcoming educational opportunities offered by and posted from within the community, e.g. Industry Day Education and Training (also mirrored in What’s New?))

Search the LCPC KSP Other useful information or connections may be listed here if the Education and Training section provides the Feedback best fit for their placement within the portal.

Figure J: Education and Training