Mihail Puzankov

159 Kievskaya str. Ap. 25, Simferopol, Ukraine, Zip: 95050 Office phone: +38-0652-298463 Home phone: +38-0652-228174 Email: [email protected]

Professional Summary

 Experienced and self-motivated IT engineer with a strong background of about 2 years SAP Basis administration and implementation experience (3 SAP servers, 150 users).  Expert knowledge both Unix and Windows NT/2000 networks with over 3 years experience in network administration as well as in building network topology (LAN:150 users, WAN: 25 channels).  Advanced in design and development of Web-oriented or 2-tier/3-tier applications for multi- object range.  Solid experience in ABAP technology. Developed complex reports for BC, FI, MM modules  Strong analytical skill with ability to put and solve the problems both in team and alone. Skillful in troubleshooting.  Communicative and patient person, able to perform routine and creative tasks, who used to finish projects and tasks in terms.  Broad technical and business background, which includes good programming, technical support, help desk, technical training and quality assurance.

Professional Experience

3/2001 – Present OJSC Crymenergo, Simferopol, Ukraine Senior SAP R/3 Basis administrator/consultant Rel. 4.6C System administrator Company description: OJSC Crymenergo supplies with power energy all of Crimean population, provides transports service to regional branches (26 branches) and generates power energy at power stations. Project scope: Implementation of SAP in FI-CO, MM, BC, HR modules.

 Initial SAP installation (09/2001) Performed the following operations during the step:  SAP installation planning. Hardware recommendation for SAP (QuickSizing)  RAID configuration, OS installation, Backup OS installation, RDBMS installation, SAP installation.  Additional languages import. Languages supplementation.  SPAM/SAINT update. Support Packages update. Import latest SAP kernel patch. OSS notes implementation.  TMS configuration. (PRD-DEV with virtual links)  Post-installation activities.  Whole system backup from backup OS (W2000 Prof). RDBMS level-0 backup.

 Daily SAP Basis administration Performed the following operations:  Periodical whole systems and RDBMS backups (ontape, onbar). Control for logging.  Users creation, accounts privileges assignment, roles and profiles generation, security control.  DB and SAP performance analysis and SAP buffers tuning up.  Operations with clients (remote and local copy, changing status, delete)  SAP Kernel and Support packages installation.  License key installation  Communication tools installation (SAP router, SAP gateway, Internet mail gateway)  Profile parameters optimization  Regular operations with RDBMS (consistency check, reorganization)  ABAP and SQL development  Spool and TemSe configuration  System measurements

 SAP Homogeneous copy (09/2002) Performed the following operations during the step:  SAP installation planning. Hardware recommendation for SAP (QuickSizing)  RAID configuration, OS installation, Backup OS installation.  Source system preparations. Proceeding source system back up operation.  Target system preparations. RDBMS installation. SAP migration.  TMS reconfiguration. Post-installation activities.  Whole systems backup from backup OS (W2000 AdServer). RDBMS level-0 backup.

 Software development

 Software for logging R/3 operations (SAP Journal). ASP, Access/MySql, CodeCharge.  Developed WEB-site for Crimean tourist agency (www.limontour.com.ua). HTML, JavaScript (during short-term agreement)  Developed application for getting servers/RDBMS parameters (Unix SCO) through WEB. CGI/Perl, Shell.  Designed and coded chat server and local/external search engine. CGI/Perl, J2EE.

 Developed training material for the core team members and end users  Provided technical documentation

10/1999 – 3/2001 OJSC Crymenergo, Simferopol, Ukraine System administrator User support engineer Company description: OJSC Crymenergo supply with power energy all of the Crimean population, provide transports service to regional branches (26 branches) or generate power energy at power stations. Project scope: Implementation of specific applications, network administration, users support.

 Implementation of specific applications Was responsible for technical supporting of specific applications during their implementation. Features of applications: 3-tier architecture, RDBMS: Informix, OS: SCO Unix.  Developed additional reports for applications (SQL/SPL, Perl)  Installed and administrated SCO Unix and Informix. Setup database and OS parameters. Performed back up and restore operations  Trained branch administrators and end users. Wrote technical documentation.  Developed application for assistance in performing administrative tasks. (Perl, Delphi, SQL)

 Network administration Administrated WAN (Intranet) and LAN of one of the largest Crimean company.  Unix and Windows NT/2000 server installations and configuration. Kernel rebuilding  Network integration (Samba, NFS, Terminal services) and network topology configuration  Daemons installation and configuration (named, routed, gated, dhcpd, squid, NFS, X, ipchains, sendmail, samba, httpd (Apache) etc.)  Modems configuration and BIOS upgrade. Cisco IOS upgrade  Experienced in using software for analyzing network parameters (performance, bandwidth, collision level) and servers state  Users support Performed users supporting tasks  Consulted and supported users  Client PC setting up and OS installation (Windows 9x/ME/2000 Pro/XP, Linux)  Performed user training.

Technical Skills:

Operating Systems: SCO Unix, Compaq Unix, Linux Red Hat, Windows 2000 (Adv) Server & Pro, Windows NT Server & Workstation, Windows 9X/ME/XP, Novell Netware 5.0, DOS. Database: Informix 7.22FC/7.23UC/7.31TDx, Oracle 8i, MySQL, Ms Access, Interbase, SAP DB Software: SAP, MS Office 97/2000, Visio, Outlook, Flash, CodeCharge Studio, The BAT, 3Com Transdent Supervisor, WhatsUp, NetXRay, MRTG, Squid-Reports, SAP Download manager, extensive experience installing and configuring any software. Hardware: Extensive hardware (PC AT/XT, Intel, Alpha) and peripheral experience (network devices, scanners, printers, modems, tape drives and multimedia devices, RAID configuration Programming Languages: Abap, Delphi, CGI/Perl, SQL/SPL, HTML, Shell/BAT scripting, Java/JavaScript (JDK/J2EE) (basic), ASP / Visual Basic (basic) Teaching: I trained users and branch administrators in different areas of SAP, Unix servers and RDBMS administration Languages: Russian (mother tongue) / English (advanced speaking and technical)

Education:  Automatic Control Systems Engineering, KhAI (Kharkov, Ukraine), specialist, honorary diploma (1993-1999)  SAPBC510 course (Informix Database Administration) SAP Consult, Ukraine, 2001  SAPBC50 (Technical Concepts), SAP Consult, Ukraine, 2003  SAPBC430 (ABAP Dictionary), SAP Consult, Ukraine, 2003  SAPBC400 (ABAP Workbench: Foundations and Concepts), SAP Consult, Ukraine, 2003  BrainBench certificate (Network Technical Specialist) 2003 (average 3.18)  BrainBench certificate (Linux Administration) 2003 (average 2.80)  English certificate (Kharkov English evening courses, 1996-1998)  English courses (Simferopol, 2001-2003)

Interest: Computers, music, soccer.