ERDC Reservation List

How to login for Citrix Users...... 2 How to login if you have never logged into Citrix (& how to reset your password)...... 3 How to Resolve Login Issues...... 5 How to Request Access for New Staff...... 5 How to login for Citrix Users

1) An icon was attached to an e-mail sent to the SSP Transmittal group on the 10/1 changes for the daycare program. Drag the icon to your PC’s desktop. Or use the URL on the transmittal to access the ERDC Reservation List login page. 1 2) Double click on the icon or paste the URL into your internet browser. The login screen will display: 3) From here, enter your Oregon number or your partner number as your user name. Hint: Your Oregon or Partner number is the same one used to log into the MMIS, Citrix, or the OHP Standard Reservation List.

4) Enter your Password.

What’s your password? Citrix users will use their Citrix password. If you currently use the OHP Standard Reservation List web site or CAPI, you are a Citrix user. Use the same password. Everyone else will use a special password assigned for the initial login.

Press enter or click the login button. How to login if you have never logged into Citrix (& how to reset your password)

1) If you do not have a Citrix account, please use the special password to login. After clicking on the Login button, a new screen will display with two buttons:

2) From here, click on the DHS Employees Click Here button.

3) A new window will open. This is the Citrix web site. From this page, please re- enter your OR # and password again and press on the Log On button.

4) This following screen will display, enter your new password and click on the submit button. Please note: Your new password must be:  A minimum of 8 characters  Must contain 1 number  Must contain 1 capital letter  Cannot repeat the last 5 5) Citrix will ask you to re-enter your new passwords password to confirm. After you re-type your password, click on the submit button. You will need to reset your password every 90 days

6) After re-typing your password, if you receive this window, this means you’ve reset your password successfully. Click on the log off button and close this window. 7) Next, return to the ERDC Reservation List window and click on the Return to the Login Form to return to the login page.

8) Enter your user name and the new password you created in Citrix to login to the ERDC Reservation List.

9) Your homepage will display upon successfully logging into the application:

Important note: Your Citrix password expires every 90 days. You will need to change your password every 90 days. How to Resolve Login Issues

1) If your attempts to login are unsuccessful, please contact the Service Desk. You may need a password reset or your access may need to be added.

How to Request Access for New Staff

Send an e-mail to the service desk to request access for the ERDC Reservation List Field User web site. Please include the following information in your request for access:

 First Name  Middle Initial  Last Name  OR or P #  Please indicate need access to the ERDC_Field group for the ERDC Reservation List

A form is not required, however the Service Desk may request on new employees.

Service Desk 503-945-5623 SERVICEDESK, DHS in GroupWise [email protected]