Employment at the Museum of Australian Democracy at Old Parliament House

Application Pack

Employment at the Museum of Australian Democracy at Old Parliament House Housed in one of Australia’s most prominent national heritage listed buildings, the Museum of Australian Democracy at Old Parliament House (MoAD) is the first and only museum in Australia dedicated to telling the story of the journey of our democracy. It seeks to provide a range of innovative exhibitions, tours, interpretation, education programs and public activities that will inspire and challenge visitors to explore democracy from its ancient roots to the present day and possible futures. The Museum of Australian Democracy welcomes applications from the diverse Australian community including Aboriginal and Torres Strait Islander people and people with disability, people of all ages and those from culturally and linguistically diverse backgrounds.

Eligibility To be eligible for irregular / intermittent employment at MoAD, applicants are required to:  Hold Australian Citizenship  Be willing and eligible to obtain a security clearance at the baseline level  Secure and maintain a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011

Salary and Conditions The performance of irregular and intermittent duties attracts a 20% loading on top of the base salary (APS3 Salary $54,777) being an hourly rate of $33.60 including the loading. The loading is in lieu of public holidays and all paid leave entitlements, other than long service leave.

You will accrue long service leave in accordance with the Long Service Leave (Commonwealth Employees) Act 1976. The loading is calculated in accordance with the base annual salary rate.

To apply Please ensure your application includes:  an applicant details form;  your resume (no more than two pages) outlining your recent employment history, qualifications and referee contact details;

Please submit applications electronically to [email protected] or post to: The Recruitment Officer Museum of Australian Democracy at Old Parliament House PO Box 7088

Visitor Experience Officer Casual Page 1 Canberra BC ACT 2610

Applications will not be acknowledged upon receipt.

Visitor Experience Officer Casual Page 2 POSITION DETAILS

Visitor Experience Officer Casual Page 3 Reference No: Temporary Register Title: Visitor Service Officer Casual Classification: APS Level 3 Type: Non-ongoing – intermittent / irregular $54,777 (pro-rata) = $28.00 per hour + 20% loading Salary: Additional penalties will be paid for work on Saturday, Sunday and Public holidays Branch Audience, Programs and Partnerships Section Lifelong Learning Team Visitor Experience Contact Officer: Recruitment on 02 6270 8192

About The Position The Museum of Australian Democracy (MoAD) at Old Parliament House explores the past, present and future of Australian democracy and is located in a National Heritage listed building. The Museum is open 364 days per year and the Visitor Services Team is the first point of contact for all visitors.

As a member of the Visitor Services Team which includes Volunteers, you will work flexibly and supportively with team members and other teams within the museum to provide high quality service to our visitors. You will have excellent people skills, enjoy working with a diverse public and have the ability to support and deliver a range of engaging programs to all visitors.

You will need to be committed to achieving the vision and objectives of the Museum of Australian Democracy. An interest in, and knowledge of, Australian history and museums would be an advantage in providing a quality visitor experience.

As the first point of contact to all visitors, you will be required to provide information on exhibitions, tours and events, provide cloaking services and be responsible for the collection and receipting of public monies. You will be required to circulate regularly through the public areas of the museum and to deliver presentations which will involve standing for long periods of time. As a Visitor Services Officer you will be supplied with and be required to wear the MoAD uniform.

Visitor Experience Officer Casual Page 4 Duties Under the supervision of the Volunteer and Visitor Service Coordinator (APS6):

1. Provide high quality service to museum visitors. This includes the collection of the required entry fee, cloaking and providing information to promote current programs, exhibitions and events, and handling telephone calls.

2. Deliver a range of public programs and activities, including tours, to enhance the visitor experience in coordination with other staff and Volunteers.

3. Support and brief Volunteers to ensure that their role is carried out effectively and is aligned with the museum’s objectives.

4. In association with other museum teams, support compliance with agency security and heritage requirements, and monitor exhibition functionality.

Visitor Experience Officer Casual Page 5 APPLICATION COVERSHEET

To assist our recruitment team in processing your application, please complete this form and attach it to the front of your application.

Personal information provided is protected by the Privacy Act 1988. Information provided will be used for recruitment purposes only.

DETAILS OF ADVERTISED VACANCY

Position Number

Classification

Position Title

APS Jobs

Where did you see the position Indigenous Jobs Australia advertised double click on the box required and select Museums Australia Checked then ok) seek.com.au

PERSONAL PARTICULARS

Title: Dr Mr. Miss Ms Mrs

Surname:

Given Names:

Address for correspondence:

Telephone (work):

Telephone (home):

Telephone (mobile):

E-mail address:

Yes No

Are you an Australian citizen? Section 22 of the Public Service Act 1999 requires that APS employees be Australian Citizens.

Visitor Experience Officer Casual Page 6 CURRENT EMPLOYMENT DETAILS

The Australian Public Service

A Commonwealth Statutory Authority

Are you currently employed within: (click the ACT Government appropriate box) The Private Sector

Currently not employed

Current Employer

AGS Number (if applicable)

Actual Classification (if applicable) Nominal

Ongoing / Permanent Employment Type Non-ongoing / Temporary / Casual

Do you hold a current Commonwealth Security Yes No N/A Clearance? Have you received a redundancy package from an APS Department/Agency or non APS Yes No N/A Commonwealth agency in the last 12 months Has the period of exclusion (or ‘redundancy benefit period’) linked to the level of the redundancy benefit Yes No N/A been applied and completed?

REFEREE DETAILS

Referee One Referee Two

Contact Telephone

Email address

WORKPLACE DIVERSITY DETAILS The following questions are for statistical and reporting purposes only and will not be used in the assessment of your application for this position. Aboriginal / Torres Strait Islander Yes No

Please indicate if you identify yourself Non-English speaking background Yes No as a member of the following groups. Do you have a disability? Yes No

Do you require any special assistance to attend an interview Yes No

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