Process for the Registration of Internal Moderators

PROCESS FOR THE REGISTRATION OF MODERATORS

Internal moderation is the process carried out by a registered moderator to ensure that the assessment of outcomes described in unit standards or qualifications is fair, valid and reliable and that there is sufficient and consistent evidence to this effect.

At accreditation, constituent providers are required to show that they have the capacity to implement an internal moderation system, which will facilitate and ensure that assessment activities are carried out effectively and efficiently.

The functions of a moderator are to:

. Support systems to standardise workplace assessment within a provider organisation . Check the design of assessment materials for appropriateness before they are used . Provide the necessary support, guidance and advice to workplace assessors . Monitor assessment processes in the workplace . Monitor consistency of assessment records . Check the evidence, results and decisions of workplace assessors through sampling . Liaise with external moderating bodies where relevant . Act as the first port of call for appeals relating to assessments

PRINCIPLES UNDERPINNING THE REGISTRATION PROCESS

The registration process will:

 Make provision for internal moderators  Be open, equitable, fair and transparent  Be efficient and time and cost effective  Process the application within 10 working days  Confine access to certification to employees, contractors or consultants working for constituent member organisations or constituent providers of the BANKSETA and its ETQA function

Process for the registration of moderators - 1 –

Compiled: 12/12/2000 Revision 20 June 2007 Revision 1.0 Date: Number: CRITERIA FOR REGISTERING INTERNAL MODERATORS

. The moderator will either be internally or externally appointed by an accredited provider or a constituent employer organisation; . The applicant must have been assessed and declared competent against the unit standard, Conduct moderation of outcomes-based assessments,115759 (previously ASSMT 02 and 7977); . The applicant must be an experienced workplace assessor registered with the ETQA and in possession of a valid assessor registration number; . An appreciation of the role of education, training and development in the workplace is required. . The applicant must be able to coach and evaluate the performance of workplace assessors; . Although the moderator need not have subject matter expertise in the unit standard(s) being assessed, such expertise would be an added advantage; . The BANKSETA ETQA moderator registration form must be completed and submitted to the BANKSETA ETQA; . Once registered, moderators will be required to adhere to the BANKSETA ETQA code of conduct for moderators.

REQUIREMENTS FOR THE INTERNAL MODERATION PROCESS

The minimum ratio for the moderation of assessments is either 10% or 2 learners per batch of assessments which every ratio is the greater. The sampling should be truly random and should cover the spectrum of assessments for which the moderator is responsible. A formal record of each moderation should be kept and should indicate that the moderator witnessed a part of the actual assessment and verified a significant part of the paperwork.

MODERATOR REGISTRATION PROCESS

1. Provide information to applicants

Applicants access the required information from the website or from the relevant accredited provider

2. Review the application: Moderator level

The applicant or provider (in case of an internal moderator) checks the application for completeness and correctness. If the application does not meet requirements, the applicant and/or the provider must revise the application. The provider must keep a record of the applications submitted to the ETQA.

Process For The Registration Of Constituent Moderators - 2 – 3. Assess the application to make a decision: ETQA level

The ETQA assesses the application to make a decision. Should the ETQA not be satisfied with the information provided by the applicant, the application will be returned to the applicant (in case of the internal moderator via the provider) for correction.

4. The ETQA reaches a decision and communicates it to the provider

The ETQA administrator will grant or deny registration. If registration is granted the applicant will be notified and the administrator will issue a registration certificate and a copy of a code of conduct for moderators.

If not granted, the reason will be communicated to the applicant who has the right to appeal against the decision. Appeals must be lodged within 90 days of notification of the decision.

DATABASE MANAGEMENT

The ETQA database will be updated whenever an internal moderator is registered. Records of all internal moderators registered will be kept. The database will be updated in cases of de- registration.

DE-REGISTRATION

Four causes of de-registration are contemplated. They are:

 The internal moderator seeks voluntary de-registration;  De-registration resulting from termination of services to a constituent member organisation or provider organisation;  De-registration in the event that this is ruled on the basis of external moderation by the ETQA and/or its agent;  De-registration resulting from non-compliance with legislation and/or regulations.

APPEALS

Appeals must be lodged with the ETQA within 90 days of notification of the decision to de- register the internal moderator. The applicant will need to provide motivation why the decision should be reversed. If the ETQA Manager is unable to resolve the dispute, the appeal is referred to the ETQA sub-committee whose decision will be binding.

A moratorium for re-registration after de-registration will be at the discretion of the ETQA.

Process For The Registration Of Constituent Moderators - 3 – RE-REGISTRATION

Applicants wishing to be re-registered following the moratorium will need to fulfil the same criteria as for the original application.

Process For The Registration Of Constituent Moderators - 4 –