Vce Business Management 12

VCE BUSINESS MANAGEMENT 12 UNIT 4: OUTCOME 2 TEST Key Learning Area: Management of Change Key Knowledge: Future Development and Growth in Small Business  Business Life Cycle  Expansion Strategies such as franchising the business concept, exporting, innovation and enterprise, R& D.

Key Skills and Outcomes: By the end of the lesson students will be able to- KNOWLEDGE + COMPREHENSION - Define concepts of change management and use relevant term - List examples relating Management of change terms - List Lewin’s 3 phase theory  Discuss examples relating to terms  Accurately use relevant management terms  Annotate relevant information in answers APPLICATION  Research a number of innovators and their innovations, using ICT  Collect and sort through resources  Present an oral presentation to class on an ‘innovator’ ANALYSIS  Examine real life examples of innovators and entrepreneurs. SYNTHESIS  Use illustrations, images and graphics in PowerPoint to present assessment task EVALUATION  Choose an ‘innovator’ and present findings in presentation  Justify why the innovator/innovation is recognized as important

OUTCOME 2: Evaluate students knowledge on content and their Ability to analyse and evaluate management of change issues under test conditions

Rationale: This test should help assess student achievement and:  assist in providing useful information for reports to parents regarding their child’s performance (assessment of learning)  assist in improving students’ performance (assessment as and for learning)

Time Frame: Students should be informed when topic tests are allocated through the student guide

In Class:  Prepare the room- place test sheets on alternate seats face down before students arrive  Write up ‘time’ on the board ready to be crossed off

 Ask students to sit down quietly and start test. No books on tables.

 Date: ______

Student: ______Teacher: ______

VCE BUSINESS MANAGEMENT 12 UNIT 4: OUTCOME 2: TEST

Key Knowledge being tested  The concept of organisational change  The dynamic nature of the internal and external (macro and operating) environments as sources of change  Theories of effective change management

Multiple Choice Q1. Change is: a. any alteration in the organisational and work environment b. viewing things or dealing with situations in a new way c. a and b d. Neither

Q2. In today’s society, large scale organisations know their management must respond quickly and effectively to an increased range of forces driving change. The increased speed of change is the result of a combination of developments in: (Barrile, 2006) Which of the following is false? a. technology b. communication c. government policy d. competition

Q3. Pressures for change in a business environment are usually forces that contain identifiable elements of both internal and external pressures. (True/False)

Short Answer Q4. Outline Lewin’s three (3) phases of the change process ______

Q5. Comment on the usefulness of Lewin’s phases to modern organisational change in Australia. ______

Q6. List and briefly explain 2 of the 6 management tactics for overcoming resistance ______

CASE STUDY Q7. Read the scenario below

Scenario- Employees at a fast food take away restaurant are required to change their uniforms. The Employer wants to update the clothing worn by staff because he believes the style is outdated and that new uniforms will make the business look more professional. Many employees are upset because they don’t want to pay for their new uniforms. They are also upset because they are required to wear more pieces of clothing. The employees complain about having to wash more clothing.

 You are the HRM team brought in help implement this change. Go through the 8 step model for implementing this organisational change. Write down on mind map.

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