Position Administrator, Enabling Good Lives Waikato

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Position Administrator, Enabling Good Lives Waikato

POSITION DESCRIPTION

Position Administrator, Enabling Good Lives Waikato

Location Waikato

Group Enabling Good Lives

Reports To Director, Enabling Good Lives Waikato

Issue Date January 2015

Delegated Authority No

Staff Responsibility No

Enabling Good Lives

‘ Enabling Good Lives’ is the title of a 2011 report that the Minister of Disability Issues commissioned from a group representing the disability sector. It recommended transforming the entire system of government-funded disability supports to give disabled people greater choice and control over their supports, so they can live the lives they want.

The Government has agreed to a three-year demonstration of the Enabling Good Lives approach in the Waikato. The demonstration includes the disability supports provided by three Government departments (the Ministries of Health, Education and Social Development). The services and supports provided by ACC to clients with a serious injury are also being taken into account to ensure that systems and processes are streamlined. Disabled people, their families and the disability sector are closely involved in the co-design and governance of the demonstration

The Waikato demonstration focuses on four action areas. At least 250 participants are expected to be in the demonstration by the end of year two.

At the end of two years, the demonstration will have gathered a useful body of evidence and experience about what it takes to transform the system to achieve results for disabled people and their families.

Position Description Approved By:

______Deputy Chief Executive, Social Policy

Date: ……/……/…… Purpose of the Position:

The primary purpose of this position is to provide a high level of effective administrative support for the Enabling Good Lives Waikato demonstration. This will include general administrative support to the Director and wider team.

A key role is the welcoming and hosting of people who contact Enabling Good Lives Waikato and ensuring they have a positive experience.

The Administrator will also be required to participate in key projects, to support the Director and wider team with the delivery of the work programme with a particular emphasis on internal and external communications.

Working Relationships

 Disabled people.  Families and whanau of disabled children, young adults and adults.  Disabled people’s organisations, informal networks and disability service providers.  Demonstration Director, Enabling Good Lives Waikato.  Staff within the Waikato Enabling Good Lives team.  Demonstration Local Advisory Group - Enabling Good Lives Waikato.  Colleagues in the Ministry of Social Development and participating government agencies in the Waikato.  Wider disability networks and community in the Waikato. .

Key Result Area Accountabilities Management  Ensure a high level of support service is provided to the Director and Support staff.  Arrange appointments and travel arrangements.  Maintain diaries for Director and staff as required.  Bring urgent issues to the attention of the Director.  Maintain confidentiality of documentation and information as required. Team  Provide administrative support services in a timely and accurate Administrative manner. Support  Set up and maintain effective electronic and paper filing systems and procedures, and develop new systems as required to ensure quick access to information.  Provide photocopying services, collation and distribution of papers as necessary.  Book venues for meetings, workshops and focus groups - arrange catering and necessary resources.  Arrange and update travel arrangements for managers and staff if required.  Ensure office supplies, equipment and stationery are purchased and

Administrator, Enabling Good Lives Waikato 2 available as required.  Undertake one-off projects, compile and process data for the project manager or project team where required.  Provision of a high standard of desk-top design services (to include Word word processing, production of spreadsheets and presentation material) to support the efficient functioning of the team Processing &  Respond to and compose letters where required. Presentation  Assist with the production of ad hoc reports. Production  Maintain confidentiality of documentation and information as required. Account and  Input requisitions into the MSD purchasing system (KEA) when Financial required. Administrative  Prepare invoices for payment by the Director when required. Support  Ensure that receipts for personal expenses are accurately collated, recorded and submitted to the appropriate sources for reimbursement. Event, Seminar  Assist in the organisation, management and delivery of events, & Conference seminars and conferences, including finding venues, catering, travel and accommodation requirements. Planning Support Work Planning  Manage a variety of tasks concurrently, show flexibility, and the ability and to re-prioritise work load.  Develop and monitor own work plan with clear targets and process Management for achieving these.  Manage own workload to meet agreed deadlines Risk  Keep the Director, Enabling Good Lives Waikato informed of any risk Management issues which may impact on the Demonstration’s reputation.

Professional Experience

 Excellent knowledge of administrative processes, systems and technology.  Proficiency in the Microsoft office suite of applications, specifically Word, Excel and Powerpoint and also including research tools (internet and database use).  Advanced skills in the accessible, clear and concise communication of information (both in oral and written format) appropriate to the target audiences.  Demonstrated experience in preparing internal and external communications including newsletters and website content.  Ability to work in a team environment, adapt, demonstrate initiative, and cope with continuing change.  Flexible, adaptable and pragmatic  Exercises sound judgement.  An understanding of disability rights and ability to build respectful relationships with disabled people, families and whanau.  An understanding of equity issues and the Treaty of Waitangi, and the implications of these for the work of Enabling Good Lives.

Administrator, Enabling Good Lives Waikato 3  The ability to effectively prioritise and schedule work to meet competing deadlines and maintain the quality of services delivered.  Excellent attention to detail.

Attributes/Success Factors

 Excellent relationship management skills – able to establish, build and maintain respectful, effective working relationships with all stakeholders.  Understands and is committed to the disability rights based approach which underpins Enabling Good Lives principles and practises.  Excellent communication skills – expresses ideas clearly, concisely and effectively in all communication, adjusts style to needs of audience, excellent listening skills.  Highly results oriented – is motivated, persistent and delivers, takes action to achieve goals, anticipates potential issues, obstacles or problems and deals with them effectively, completes projects and work assignments efficiently and on time without the need for prompting.  Innovative and creative – continuously seeks, and encourages other to seek, opportunities for different and innovative approaches to address problems and opportunities.  Works well with other team members  Flexible, adaptable and pragmatic  Welcomes and values diversity, and contributes to an inclusive working environment where differences are acknowledged and respected

Other Requirements

 Willing to travel to fulfil job requirements

Administrator, Enabling Good Lives Waikato 4

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